# Page 2 | Mobile Text Alerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Mobile Text Alerts the right SMS Marketing solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews --- Mobile Text Alerts 4.5 (85) [View alternatives](https://www.capterra.com/p/152417/Mobile-Text-Alerts/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 8th, 2026 # Page 2 - Reviews of Mobile Text Alerts ## Showing most helpful reviews Showing 26-50 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Crystal H. Executive Business Growth Strategist Marketing and Advertising Used the software for: 6-12 months ### "Did not meet my needs" January 19, 2025 3.0 Overall, this software was not a good fit for my needs. It was a frustrating user experience and very expensive for my needs. I ended switching to a competitor software that offered a better user experience and had better pricing. Pros I liked the Dashboard the most with Mobile Text Alerts. It offers a birds eye view of many topics in one space. You can quickly view Engagement, Newsfeed, Used Message Credits, Subscribers, Messaging Speeds, and Recent Messages. Cons I did not like the pricing for the software or the user interface for the messenger component, which is the main reason I subscribed to this tool. Also, the subscribers feature is confusing and very time consuming to add users/numbers to the software. My assistant spent a lot of time trying to get it set up the way we needed it to be. Alternatives considered [Textmagic](https://www.capterra.com/p/147342/TextMagic/) Reason for choosing Mobile Text Alerts I actually cancelled my subscription with Mobile Text Alerts and switched to Textmagic. Review Source Response from Mobile Text Alerts January 21, 2025 Hi Crystal, Thanks for your review! Sorry to hear you had a frustrating experience! If you send the words "Capterra Free Months" to contact@mobile-text-alerts.com, we'll apply 2 free months for the hassle + a free coaching call to help work through any difficulties you're experiencing (and to offer coaching on any SMS strategies or tactics you might be able to implement for your business). And we would love to hear more about how your experience could have been better! Thank you for giving us a try and we'd love to continue working together if possible. WC William C. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Mobile Test Alerts should be avoided." August 12, 2025 1.0 I tried talking to them. They are rude and curt. Avoid them. I paid for a years worth of messages but they doled them out to me one month at a time. When I asked to use my remaining credits all at once, they refused. Pros They have one employee, "Taylor" who is very cordial and tries to be helpful. She has no power however to solve problems. Cons They sell you message credits and, one assumes that the credits will count toward a fair value toward each client you message. NOT SO. These credits are like 'airline miles'. If your message are not kept exceedingly short or if you add a pic; they will whack you so hard it will hurt. I strongly recommend avoiding this company. Review Source Response from Mobile Text Alerts August 13, 2025 Hi William, We are sorry to hear your experience wasn't to your satisfaction! We definitely want to provide friendly and helpful support and it sounds like things didn't come across that way. If you reach out to contact@mobile-text-alerts.com we'd love to hear more about your experience and try to make things right for you. As a clarification in case it is helpful, it is standard in the SMS industry to count message credits per 160 characters and to count more credits for images, due to the way that text messages are processed by the carriers (messages more than 160 characters are technically processed as more than 1 message by mobile carriers, and messages with images are processed via MMS which is more costly than regular SMS). It is also standard to have annual subscriptions which provide monthly allotments of messages. But we certainly want to communicate all of that in a way that is clear and cordial. We hope to hear from you soon and to partner with you for the long haul! NS Nicole S. Owner Retail Used the software for: 1-2 years ### "Mobile Text Alerts is perfect for all marketing purposes " September 16, 2024 5.0 Very happy with being able to send mass texts to groups and target audiences. Pros Mobile text alerts have been great for our sales and marketing team to keep in touch with potential buyers. Cons There is literally nothing to dislike about this. It's easy, you just type and go. Review Source Response from Mobile Text Alerts September 17, 2024 Thanks for your kind review, Nicole! Happy to hear you've had a positive experience and as always, feel free to let us know if there's anything you ever need on our end! Keith D. Manager Financial Services Used the software for: 2+ years ### "User Friendly Text Marketing Strategy " May 25, 2023 5.0 Mobile Text Alerts is the ideal SMS marketing solution for businesses looking to reach their customers at the correct time. With its user-friendly interface, businesses can easily communicate with their customers, employees, and audience when it is meaningful. This platform is perfect for generating sales, announcing notifications, and maximizing engagement in a reasonably priced and efficient way. Pros What I found nice was the integrations. They have options such as Salesforce, Facebook, Constant Contact and many more. Another good thing is live support chat feature in case if you experience any trouble during the integration process. We built a nice landing page with the goal of building a subscriber’s list. We can now set up a welcome message to send out to our subscribers. Cons I wish they had a file attachment built inside the platform. Review Source Response from Mobile Text Alerts August 14, 2023 Hi Keith, Thank you so much for your kind review! We're glad you've found it useful for engaging with your customers. We would be interested to hear more about your suggestion of a file attachment - you are able to attach files within the platform on your "Send a Message" page, if it helps. Let us know at contact@mobile-text-alerts.com if you have any questions about that or any more details about what you're looking for. Thank you again! JP Jasper P. Media Information Technology and Services Used the software for: 1-2 years ### "Best Practice for Mass Texting" January 28, 2020 5.0 Excellent service. These guy's have an Advocate! Pros Mobile Text Alerts gives easy access to adding short links, surveys, images, names of subscribers, and more right in the app interface. it's super easy to organize members into groups and even purchase a temporary keyword for a shortcode text in for events and more. The guys and ladies at support are always fast to respond to any questions and are super helpful. Every issue I've had has not only been solved but steps were taken by their team to make CERTAIN we were satisfied with the resolutions and solutions. Cons I'd say the only qualm I have is that text in users aren't able to add their names. That's not an issue for everyone but we send out morning messages (AMTEXT) and sometimes personalize those. The web page sign up works much better for having the customer fill in their information and we import spreadsheets full of user data regularly and that rocks... so meh! Reason for choosing Mobile Text Alerts because of the staff... Review Source Response from Mobile Text Alerts February 3, 2020 Hi Jasper, Thank you so much for your review and your kind feedback!! We are glad you've had an overall positive experience and hope to continue to provide a valuable product for you! :) In case it helps, there are a couple other ways you could collect subscribers' names, which you could read a little about here: https://mobile-text-alerts.zendesk.com/hc/en-us/articles/360042109833-How-do-I-collect-subscribers-names- Feel free to let us know if you have any questions or needed anything on our end! Our support email is contact@mobile-text-alerts.com. Take care! LF Leslie F. CNO Hospital & Health Care Used the software for: 1-2 years ### "Great for places with multiple groups" January 7, 2020 5.0 We got this program to use for our trauma alerts. We have ended up using it for so much more. We regularly communicate with our staff anything of an urgent nature. The program lets you know who has opted out so you know exactly who gets the messages. Pros I love that we can have multiple groups with different members. People can be in one or many groups. We can message some or all and its super easy. Cons When member reply it only goes to one administrator. We have a nursing admin team of 5 and it would be great if all 5 could get the reply's that the members send. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Mobile Text Alerts This program was a better value and met all of our needs. We love it! We are considering going hospital wide for all areas as an urgent messaging system in our Emergency Preparedness plan. I highly recommend this product to any team with multiple members. Review Source Response from Mobile Text Alerts January 13, 2020 Thank you so much for taking the time to submit a review! We appreciate your thoughts and are glad the software has worked well for you, and appreciate the feedback on what could make it better for you. (There are customizations available for a customization fee that would be able to accomplish what you described if you had any interest in that - Feel free to reach out to contact@mobile-text-alerts.com if you have any questions about that.) :) Wardell J. Sr. Minister of Technology Used the software for: 2+ years ### "My church has been using MTA for two years and we are continually adding new features. " July 27, 2018 5.0 It a simple and very effective mode of communication. Love it. Pros The best feature is the new text to speech. The customer service is insane. They will respond even on Sundays. Wow! Cons They down side is the reduction in MMS characters from 1500 to 660.. it's taking me twice as long to construct a messages because I have to cut it short. Errrg Review Source Response from Mobile Text Alerts August 1, 2018 Hi Wardell, Thank you for the nice review! We're glad you've had a good experience! :) The character limit for MMS is actually still 1550 - If you're having issues with that or your dashboard isn't reflecting that please let us know at contact@mobile-text-alerts.com and we can look into it for you! KJ Kristine J. CEO Retail Used the software for: 1-2 years ### "Love Mobile Txt Alerts" January 21, 2020 5.0 Fantastic. They are helpful and very quick to respond to issues. I love their tutorials that are geared to my business. I recommend them all the time and will continue tol Pros The program is fairly easy to use. It does have a slight learning curve for the Senior community but they do have awesome tutorials which makes it much easier to learn and implement. Cons There is not much I don't like. I seem to have an easier time of getting subscribers as compared to other like alert software, but sometimes I need more and am not sure how to do certain things. Help is always available quickly and are very knowledgeable and don't make me feel like I should have known that particular issue. Reason for choosing Mobile Text Alerts Much more user friendly and the support is much better. The learning curve is much less stressful. Review Source Response from Mobile Text Alerts January 23, 2020 Hi Kristine, Thank you so much for your kind feedback! Glad to hear you've had an overall good experience! If you have any questions or need any further help on how to do things or suggestions on how to get more subscribers feel free to let us know! (contact@mobile-text-alerts.com) FL Firojali L. Affiliate Health, Wellness and Fitness Used the software for: I used a free trial ### "The Best SMS Marketing Tools for Generating More Leads " July 13, 2021 4.0 The way to effectively lead age with SMS showcasing is to consistently add or make an incentive for your clients. Doing that well will require your very own intensive comprehension business yet in addition to the key issues that a client encounters and why they do (or don't) accepting from you. Assuming you see the entirety of that, you can imagine the client's perspective and tailor your SMS messages to address their specific need, regardless of whether that is an absence of trust with the brand or just an absence of impetus to visit your store. From that point, you can distinguish the kind of SMS showcasing instrument you will use to attempt to push them toward purchasing and start composing your advertising messages. Pros The Best SMS Marketing Tools for Generating More Leads Lead age with SMS showcasing is tied in with turning your contacts, individuals who have effectively communicated some restricted revenue in your item, into individuals eager to purchase from you. Cons You offer real benefit for the client and make them mindful of that using text informing. A dribble crusade is a progression of messages sent throughout some undefined time frame to individuals from your SMS list at times, a trickle crusade will be the most ideal approach to produce new leads utilizing SMS marketing. The issue isn't the arrangement; the arrangement is basic. It's executing on the arrangement that is hard: How would you make an incentive for your clients? That is an inquiry each business needs to respond to in due order regarding themselves dependent on their very own exhaustive comprehension item, their best clients, and the specific issues they tackle for their clients. Accepting you know the entirety of that, passing on that data employing SMS showcasing should be possible in a couple of various ways. Review Source Response from Mobile Text Alerts July 22, 2021 Hi Firojali, thank you so much for your review! We're glad you found Mobile Text Alerts to be a beneficial SMS service! KG Karoly G. founder Religious Institutions Used the software for: 1-2 years ### "Really good background for my ministry" April 1, 2018 5.0 Pros \- Reliable, - Affordable. - Very friendly and helpful staff... - ...in the last 13 mounts there was only 2 small glitch and they were corrected less then 8 hours. Cons \- Need upgrade to provide the general double opt-in rule. (by-law requirement in many country!) - Need upgrade to send an email to me (admin) if someone opt-in and/or opt-out from my service (by law requirement to keep in record them!) - Very nice to let me send email and SMS campaign together, however the email should be free up to a certain amount of email, but definitely not charging by counting of characters . (Your competitors providing 10-18 000 free emails /m) - Please figure out the Time-zone sensitive sending. Similar than the timezone-wrap in Mailchimp. BUT, if i can suggest: forget it the subscribers time zone selection by their IP address location. This is a dead end! There is a lot of issue with that. However if you let me (admin) set up a "time zone delay-number" at every subscriber record and this number can a variable at the "scheduled sending", that would be a really professional solution. Review Source David H. Owner Retail Used the software for: 6-12 months ### "Mobile Text Alerts is the perfect text marketing tool for our needs." September 30, 2018 5.0 I have been using Mobile Text Alerts for about a year and the features have continued to grow. It has been a perfect way for us to keep in touch with our customers without having to depend on the reach of our social media accounts, which waxes and wanes with each algorithm update. Pros Value, ease of use, and the features that make it perfect for a direct network sales business. Cons I really don't have any complaints. I think it does what it is intended to do very effectively and efficiently. Review Source Response from Mobile Text Alerts October 3, 2018 Hi David, Thank you for the kind review! We hope you continue to find great success! :) Best, Mobile Text Alerts, LLC RV Richard V. IT Manager Construction Used the software for: 2+ years ### "Excellent product, keeps our staff and craft employees safe and informed" February 26, 2019 5.0 Again, excellent method of communicating with a very large and disjointed work force. The ability to have multiple keywords and groups made it very easy for our employees to choose to register either in English or Spanish so we can have messages tailored to our non English speaking staff. Excellent. Pros Extremely easy to use. I have now used Mobile-Text-Alerts with 2 different very large scale jobs. The product is easy for our less technical HR users who send communications to employees for weather events, meetings, or other safety or emergency events. The product was particularly effective during Hurricane Harvey when communications in the area were very disjointed. Mobile Text Alerts is something that more and more of our jobs are using. Cons Nothing. The product does its job and is very easy to use. I don't need anything else from it. Review Source Response from Mobile Text Alerts February 27, 2019 Hi Richard, Thank you so much for your kind words! We are glad you have found great success with your text alert system and hope you continue to find good use out of it! CD Carina D. Sales Executive Marketing and Advertising Used the software for: 1-2 years ### "Excellent Tool " August 11, 2021 5.0 Excellent - use mainly as a consumer , use frequently Pros Hassle free reminders, no pressure tactic, convenient Cons N/a ease of use as a consumer is good and can always opt out if no longer applicable Review Source Response from Mobile Text Alerts August 25, 2021 Hi Carina, thank you so much for your kind review! Feel free to let us know if there's ever anything you need on our end. :) ME Melodie E. owner Retail Used the software for: 6-12 months ### "Love Mobile Text Alerts for My LuLaRoe Business" January 9, 2020 5.0 Pros I love using Mobile Text Alerts to send texts to my customers. It is very easy to set up and get customer subscribed. Once they are subscribed, the ease of creating a text is amazing! The tools that mobile text alerts have for LuLaRoe retailers is great. The live assistant works well to keep up with solds while live. Using the bless registration link through them is They also have loyalty rewards, giveaways and so much more. The app makes it super easy to send a text on the go. Roll over texts is one of the best parts!! Cons The only thing I don't like is that the price was a little high unless you pay for year in advance and then it becomes a better price. But roll over texts helps me be okay with price!! Switched from [Textedly](https://www.capterra.com/p/150912/Textedly/) Roll over Text and LuLaTools! Review Source Response from Mobile Text Alerts January 13, 2020 We appreciate all your nice feedback! So glad to hear you've had a good experience thus far!! Feel free to let us know if you'd like us to review your plan as well and we could take a look (you can email us at contact@mobile-text-alerts.com) :) NM Nick M. HS Youth Group Assistant Pastor Religious Institutions Used the software for: 1-2 years ### "We use it to communicate w/ about 80 HS students and their parents regarding youth group activites" October 17, 2017 5.0 Communication with students Pros Very intuitive to use. Storage of phone numbers very handy. Ability to send at future date is very valuable, so we send reminders of evening activities at 4:30, when kids are out of classrooms. Cons Things I'd like to see in the future - Ability to send the same text 2 or 3 days in a row. Or send it on the same day every week for a few weeks, etc. A few more columns for categories of members, ie; boys, girls, parents, juniors, seniors, etc, so we could just click girls and parents to send a message about a sleep over, etc Review Source Response from Mobile Text Alerts October 18, 2017 Hi Nick, thanks for your review! We appreciate you taking the time. :) You actually do have some scheduling options when you set up your message on the Send Message page. If you select "Schedule the Message" instead of "Send the Message Now" it will give you some options for if you want the message to repeat and how often. You can then manage and edit or remove scheduled messages under the Messages->Scheduled Messages tab. You are also able to organize your subscribers into groups if you want to sort them into categories like "boys, girls, parents." You can find a tutorial on groups here: https://mobile-text-alerts.com/blog/adding-editing-removing-groups-control-panel/ Hopefully that helps! Feel free to reach out with any questions. CM Camille M. Business Owner Apparel & Fashion Used the software for: 2+ years ### "Been using for a couple years now" January 22, 2020 4.0 This helped me give my customers an immediate message that I know they'll see faster than an email (if they even check their email). It helped me connect with them and offer deals to help me generate income quickly. Pros I love how easy it is for people to opt in and how fast I can send a text alert out. Cons I can't really think of anything specific. Reason for choosing Mobile Text Alerts It was more reliable and delivered the texts better Review Source Response from Mobile Text Alerts January 23, 2020 Hi Camille, Thank you so much for your nice feedback!! We're glad to hear you've had success with your text alert system :) We appreciate you taking the time to share your thoughts! If there was anything you needed on our end don't hesitate to reach out - Let us know if there was anything you needed from us to make your experience a 5 out of 5 :) (contact@mobile-text-alerts.com) MH Matt H. IT Director Hospital & Health Care Used the software for: 2+ years ### "Mobile text alert review" October 16, 2018 5.0 We are a healthcare facility with multiple locations. After a snow storm back in 2014, we had doctors come to work when we were closed. We needed a way to tell everyone the same thing at one time. This software has been a game changer. Now we use it for the shirt of the day on Fridays, a mass text for when servers are down, or even say happy birthday to an employee. Great product!!! hand down Pros Easy to use, i like the group feature where you can send to all or just groups of subscribers. Cons I always forget how to add a subscriber to a group. Review Source Response from Mobile Text Alerts October 17, 2018 Hi Matt, Thank you for the nice feedback, we appreciate it! :) We are glad you have had a good experience and hope to continue to provide a useful product for you! WM WANDA M. Paparazzi Independent Consultant Retail Used the software for: 2+ years ### "Great Business Tool" February 23, 2020 5.0 Great to be able to reach the majority of my customers with one text message. Saves so much time! Pros I like the fact that you can reach so many people at one time. Because the fact is that 9 times out of 10 people will check they text messages before they read an email. Also, I love the fact that any unused messages just roll over into the next month. Cons I just wish I could type more in my message before it runs over into the next page. Reason for choosing Mobile Text Alerts because I saw the success that one of my Paparazzi Sister was having with her business by using this tool. Review Source Response from Mobile Text Alerts February 24, 2020 Hi Wanda, Thank you so much for your nice feedback! :) Glad to hear you've had a good experience overall! As far as being able to type more in your message, there is the option to send your message as an MMS which allows you to include an image in your message and have up to 1550 characters, if that helps. (You can select that option when sending a message if you would like but note that it does count as 3 messages per recipient toward your messaging counts instead of 1.) Feel free to let us know if you have any questions or need anything on our end! :) CT Crisa T. Boutique owner Apparel & Fashion Used the software for: 6-12 months ### "As a user and customer of Mobile Text Alerts I highly recommend them!" November 6, 2018 5.0 I think it’s a great service and the fact that they make it personal they contact you and you get quick response from their team. They even give you tips and tricks and even educational tutorials on how to engage customers, get more customers, how to host live sales, it goes on and on they really know how to treat you as a user of their service!! They go above and beyond! Thank you Mobile Text alerts! Pros The ease of using it to send mass texts to all my customers. I was able to send texts quickly and easily anytime of day! Usually 30 minutes before a live sale on Facebook was a Great time to send out a text to remind my customers to log on to tell them to stop by and shop in my live sales! I also loved getting messages from others through the service because it truly works! Cons Nothing really I didn’t have any problems, I remember I had some questions and I emailed them and they reaponded quickly! Review Source Response from Mobile Text Alerts November 14, 2018 Hi Crisa, Thank you for your nice feedback, we appreciate it! We are glad you had a positive experience and want to thank you for choosing us! :) Todd F. CEO Media Production Used the software for: I used a free trial ### "Mobile Text alerts is great for text marketing" January 7, 2020 5.0 We're very satisfied Pros Easy to use Free trial let's you truly test drive the product Cons messages can't be too long or they will count as 2 messages Reason for choosing Mobile Text Alerts magazine article and customer service call sealed the deal Review Source Response from Mobile Text Alerts January 13, 2020 Thank you so much for your review and feedback of the free test account! We appreciate your thoughts and feedback and are glad you've had an overall positive experience (even in light of the 160 character SMS limit). Please feel free to let us know if you ever have further questions or feedback! (You can email at contact@mobile-text-alerts.com.) MS Missy S. Owner Retail Used the software for: 1-2 years ### "Love Mobile Text Alerts " November 19, 2018 4.0 All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber Pros That it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts Cons The link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice Review Source Response from Mobile Text Alerts November 26, 2018 Hi Missy, Thank you for your feedback! Glad to hear you've had an overall good experience. If you have any issues with messages/links feel free to reach out to contact@mobile-text-alerts.com and we can try to help troubleshoot! SL Stephen L. Superintendent Consumer Services Used the software for: Less than 6 months ### "Text Alert Review" January 6, 2020 4.0 Pros Ease of use. It took only one attempt to feel comfortable with the process. Cons I don't like the fact that a one text event can be considered multiple texts based on the number of characters. The primary goal is to get information the the subscriber and forcing the sender to be concerned by the character count can impact the effectiveness of the message. Review Source Response from Mobile Text Alerts January 7, 2020 Hi Stephen, Thank you so much for your review! Great to hear you've found it easy to use. We definitely understand how the character limit for SMS (regular texts) can seem constricting. If it helps, you can select the "send as MMS" option when sending a message which allows you to include an attachment and have up to 1550 characters in your message. (Note that sending as MMS counts as 3 messages per recipient instead of 1 toward your monthly messaging limits.) Feel free to let us know if you have any other questions or concerns! You can reach us via email at contact@mobile-text-alerts.com. KH Kimberly H. Owner Graphic Design Used the software for: 6-12 months ### "Excellent" January 7, 2020 5.0 Pros Being able to integrated our social media is exactly what we need. Cons Not being able to fully understand when you are approaching your limit on usage. Review Source Response from Mobile Text Alerts January 13, 2020 Thank you so much for taking the time to leave a review and for your feedback! On your main Dashboard page it will show you a graph of how many messages you've sent in the month and how many messages you have remaining, if that helps! Feel free to let us know if you ever have any questions. You're welcome to reach out via email to contact@mobile-text-alerts.com. Scott B. Owner Marketing and Advertising Used the software for: I used a free trial ### "Group Texting App Above. Others" April 3, 2020 4.0 Pros great intergrations easy to setup use multifunctional Cons pricing ability have more database info Review Source Response from Mobile Text Alerts April 17, 2020 Hi Scott, Thank you so much for your review and for the high rating and comments! If you want to discuss pricing and the ability to have more database info you're welcome to chat with us to see if we can work something out, just let us know! :) Best, Mobile Text Alerts, LLC AM Ali M. Student Medical Practice Used the software for: 2+ years ### "Mobile Text Alerts Review " December 21, 2020 5.0 Overall I’ve had a pretty good experience! I just have to make sure when I sign up for a stores messages that I really want them Pros I like mobile text alerts for staying on top of different events going on at some of my favorite stores. Cons Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app! Review Source Response from Mobile Text Alerts December 22, 2020 Thanks for the 5 stars Ali! We're glad to have you as a customer. Similar Products Featured