# Page 3 | Mobile Text Alerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Mobile Text Alerts the right SMS Marketing solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews

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Mobile Text Alerts

4.5 (85)

[View alternatives](https://www.capterra.com/p/152417/Mobile-Text-Alerts/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 8th, 2026

# Page 3 - Reviews of Mobile Text Alerts

## Showing most helpful reviews

Showing 51-75 of 85 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Joy C.  
Business Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good App"

January 7, 2020

5.0

Great way to communicate with our parents for the day care and staff.

Pros

It is easy to navigate and has several good features that make it user friendly.

Cons

Some of the features could be streamlined. For example, when add a subscriber and it saves it should populate a new blank screen to add the next one. The mobile app isn't as easy to use.

Review Source

Response from Mobile Text Alerts

January 13, 2020

Thank you so much for your review and feedback! Glad to hear you you've had an overall positive experience. :) Please feel free to let us know if you ever have further questions or feedback! (You can email at contact@mobile-text-alerts.com.)

KB

Katie B.  
Executive Assistant  
Airlines/Aviation  
Used the software for: 1-2 years

### "Awesome Text Service"

November 6, 2018

5.0

Pros

I LOVE the customer service as well as the design, functionality, and intuitive structure. The Mobile Text Alert crew is super responsive and helpful in resolving any questions or issues that arise.

Cons

I would like to be able to add a small group of subscribers all at once on one screen rather than one at a time. It is a minor negative though.

Review Source

AV

Alnetter V.  
Small business owner  
Retail  
Used the software for: I used a free trial

### "Coinpot"

September 26, 2020

5.0

alot I dont spend all day on my phone any more

Pros

The ease of having multiple message 1 click

Cons

its been reliable and it cuts hours off

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Ads Suite by Omni Commerce](https://www.capterra.com/p/207417/Google-Ads-Suite/)

Reason for choosing Mobile Text Alerts

Gives me more time to conduct my business development less time writing ads

Review Source

Response from Mobile Text Alerts

October 10, 2020

Hi there, Thanks so much for the nice feedback! Glad you've had a good experience thus far! :) Feel free to let us know if you have any questions - you can reach out via live chat or email contact@mobile-text-alerts.com. Best, Sam Pelton

HW

Heather W.  
Vehicle Advertising - Marketing  
Automotive  
Used the software for: 2+ years

### "Phenomenal "

October 16, 2018

5.0

We absolutely love this mobile text alerts. Not only does it reach hundreds on people to alert them what we feature for the week but it gives them the ability to click on the link that we attach to preview our lists. Very happy with this service and highly recommend it!

Pros

Very Very easy to work with, if i ever have any questions they are quick to respond with a solution.

Cons

Sometimes something goes a tad bit wrong but its always a easy fix.

Review Source

Response from Mobile Text Alerts

October 17, 2018

Hi Heather, Thank you so much for the nice review! :) We appreciate your feedback and are thankful for your business!

CG

Connie G.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Easy to use! "

November 19, 2018

5.0

Pros

Mobile Text Alerts is user friendly and the customer service is helpful.

Cons

The price breakdowns I found confusing at first.

Review Source

Response from Mobile Text Alerts

November 26, 2018

Hi Connie, Thank you for the nice feedback and ratings! :) Glad to hear you've had a good experience thus far and we hope to continue to provide a useful service to you!

JS

Jennifer S.  
Chiropractor/owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Works great!"

January 16, 2018

5.0

Pros

I have really enjoyed using Mobile Text Alerts. I think that the price is amazing for the service that we receive. We use it at least once a week.

Cons

I wish that the software would send us an email when we receive a text reply. I know this option is available if you have a higher cost service though.

Review Source

Response from Mobile Text Alerts

February 28, 2018

Thank you for the feedback, Jennifer! :) We appreciate you taking the time to give us a review!

GS

Gavin S.  
Youth Minister  
Religious Institutions  
Used the software for: 2+ years

### "Thoroughly enjoy your services..."

November 5, 2018

4.0

I have been using Mobile Text Alerts since 2015 and I have been really pleased with you guys. I really like how quickly you fixed the hack that happened about a year ago, and how forward you were with us customers about it.

Pros

I really like the app, and the way i can schedule messages ahead of time. those two things are worth their weight in gold for me in my ministry.

Cons

The character limit. But thats fixible by upgrading to mms, I just havent yet.

Review Source

DW

Diane W.  
CEO/CONSULTANT  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "My first time using this company. I will allow you to know later what I think of them. So far. So g"

January 12, 2021

5.0

I don't have to announce my own business or my friends business.

Pros

The features I like best is that it is so easy to join. So far I love the ease of using the software and getting my friends to become a part.of the team. I'm looking forward to using the company's advice for my company.

Cons

I am new to this and I am just trying to get in there. But, so far you seem to be awesome. I

Review Source

Response from Mobile Text Alerts

February 1, 2021

Hi Diane, Thank you so much for your nice feedback! Let us know if you have any questions. :) Best, Mobile Text Alerts

SR

Sid R.  
Marketing Director at MVDECA  
  
Used the software for: 1-2 years

### "Excellent Customer Service"

January 6, 2018

5.0

Pros

The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.

Cons

Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.

Review Source

Response from Mobile Text Alerts

February 28, 2018

Thank you for the feedback! :) We appreciate you taking the time to give us a review!

AH

Andrea H.  
Elite Leader  
  
Used the software for: Less than 6 months

### "I LOVE IT! Mobile Text Alerts has helped us so much."

June 4, 2017

5.0

Pros

It's so easy to use. They help me right away when I have questions. I have a team of over 1500 ladies, and through this system I am able to communicate and update my team through alerts. I am also in love with the personalize tab! I am able to use their First name when personally congratulating them on hitting a milestone! is amazing! So much time saver, and my sales through customers have rise! I am also able to personalize the language! I have Spanish and English team members and customers. I absolutely LOVE the Unlimited text messages!

Review Source

Response from Mobile Text Alerts

June 4, 2017

Hi Andrea, thanks for the kind words! Please let us know if we can ever help with anything

JC

Jenny C.  
owner  
Retail  
Used the software for: 6-12 months

### "Love it all"

January 17, 2020

5.0

So simple and streamlined. I love the app as well.

Pros

what don't I love! It's helped me reach my customers directly! I have never had an issue. When I have reached out for support they have gone above and beyond!

Cons

I really don't have any complaints I can note.

Review Source

Response from Mobile Text Alerts

January 20, 2020

Hi Jenny, Thank you so much for your kind review!! We are glad you've had a good experience! Please feel free to reach out if you ever have any questions or issues (our email is contact@mobile-text-alerts.com). :)

LW

Leigh W.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Love mobile text alerts!"

November 19, 2018

5.0

Pros

The customer service is great and it’s easy to use!

Cons

The interface is kinda boring. But still useful!

Review Source

Response from Mobile Text Alerts

November 26, 2018

Hi Leigh, Thank you for the nice feedback! :) We're glad you've had a good experience thus far. Let us know if there was anything else we could do to improve things on our end!

KK

Karen K.  
Retired  
Retail  
Used the software for: Less than 6 months

### "Online Jewelry Shows"

February 12, 2020

4.0

I am sending text alerts to 63 people who are potential customers. Couldn't have done that without text alerts.

Pros

I am a senior and still learning the software but think it is a great tool.

Cons

My con is not a defect in the software, it is user error and not having the computer knowledge of those who grew up learning the how to's of navigating. I don't know what I don't know so it is hard to know what to ask.

Review Source

Response from Mobile Text Alerts

February 14, 2020

Hi Karen, Thank you so much for your kind review and feedback! We're glad you've had a good experience thus far. :) If you need any help with anything you're welcome to let us know! (You can contact us using one of the methods at https://mobile-text-alerts.com/contact ) You can also check our our Help Center: https://mobile-text-alerts.zendesk.com/hc/en-us Let us know if you have any questions or needed anything else on our end! :)

KM

Kayla M.  
Retailer  
Retail  
Used the software for: 6-12 months

### "Pretty good"

November 26, 2018

4.0

We like it but are considering canceling because the price is so high.

Pros

The software is fairly easy to use and seems to work efficiently.

Cons

The cost is far too much and there shouldn't be an extra charge for a keyword.

Review Source

PW

Pam W.  
Owner  
  
Used the software for: Less than 6 months

### "All scheduled messages go out 3 minutes late"

July 24, 2018

3.0

So far, none

Pros

So far I am pretty disappointed with my purchase and regret purchasing a full year. I wish I had purchased mo to mo so I could cancel.

Cons

All scheduled message go out 3 min late so it is very confusing for subscribers if my messages says join me in 5 minutes and I have already started because you sent the message late.

Review Source

Response from Mobile Text Alerts

July 25, 2018

Hi Pam, Sorry you've experienced some issues! It looks like development was able to find and resolve the issue that was causing the delay. Thank you for bringing it to our attention! Feel free to contact us at contact@mobile-text-alerts.com with any questions or issues!

HB

Heather B.  
Lularoe Consultant  
Apparel & Fashion  
Used the software for: 6-12 months

### "Makes it easy to connect with customers! "

November 6, 2018

5.0

Mobile text alerts is easy to use, allows me consistent, reliable access to get information to my customers, and helps me run my business from anywhere. It is priced right and user friendly! I would definitely recommend!

Pros

I love that Mobile Text Alerts is reliable and consistent! It is so user friendly, and it has helped me keep in touch with my costumers. Technology is always changing, but mobile texts is a 100% guarantee that your information will always be sent and seen. ❤️

Cons

There is nothing to dislike. I’ve loved everything about the system so far.

Review Source

KB

Kelly B.  
Owner  
Retail  
Used the software for: 6-12 months

### "I love Mobile text alerts to help support my Lularoe business."

December 12, 2017

5.0

I like being able to notify customers when I go live or have a sale. Definitely helps fill the gap from missed FB notifications.

Pros

I love being able to reach SO MANY customers at once. I also love that the rates are based on number of subscribers and not the amount of texts that go out.

Cons

This is a little pricey for my small business. I just broke into the 175 - 500 member range. I don't know if this is something I can justify for the long term, but I will stay with it as long as I can.

Review Source

Response from Mobile Text Alerts

December 13, 2017

Hi Kelly, thanks for the kind words!

BT

Bobette T.  
Operations Coordinator  
Religious Institutions  
Used the software for: 6-12 months

### "Good for basic text needs"

October 16, 2019

4.0

Pros

I like that the software can support multiple user and groups. Adding people to the groups was easy, and there's an easy scheduling option, as well.

Cons

While it was good for basic texting, we ended up moving to another system that would support more advanced functions like also sending email messages, reminders to staff, etc.

Review Source

ES

Eldon S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "NOT GOOD"

October 3, 2017

1.0

nothing

Pros

I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far.

Cons

Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program

Review Source

Response from Mobile Text Alerts

October 4, 2017

Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of?

RL

Roberto L.  
Educational Technologist  
Education Management  
Used the software for: 1-2 years

### "This is a great service!"

March 12, 2020

5.0

Very intuitive

Pros

This is one "not so complicated" service that you can get up running in no time. Also they have a mobile app.

Cons

There are some features not available that I like to use like uploading lists, but I wrote to the service desk and they added the same day!

Reason for choosing Mobile Text Alerts

more features and less cost.

Review Source

Response from Mobile Text Alerts

March 13, 2020

Hi Roberto, Thank you so much for your nice review! Glad to hear you've had a good experience! Feel free to reach out if you ever have any questions. :)

LB

Linda B.  
VP  
Hospitality  
Used the software for: Less than 6 months

### "needed something like this to communicate with employees and customers"

December 8, 2017

4.0

Communication with customers and employees quickly. Also enjoy reminders I'm able to send out!

Pros

ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.

Cons

not as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't?

Review Source

MS

Marchelle S.  
LuLaRoe Fashion Consultant  
Apparel & Fashion  
Used the software for: Less than 6 months

### "A fantastic way to stay in touch with your customers on a platform they use every day."

May 21, 2018

5.0

Increased customer engagement

Pros

It allows me to send instant notifications to my customers when I am having live sales, giveaways or other specials. I can't think of a more effective and engaging way to stay in touch with your customers than with a direct text message

Cons

That I didn't start with it sooner. Had I started sooner I might have more customers now than I do.

Review Source

kS

kastle S.  
mobile bakery owner  
Consumer Services  
Used the software for: 1-2 years

### "texts"

November 5, 2018

5.0

great and if i ever have problems its fixed quickly and im always able to get someone on the phone

Pros

that im able to get a plan based on subscribers not by amount of texts i send

Cons

dont really have any dislikes i really like the app

Review Source

JT

Joy T.  
Office Manager  
Automotive  
Used the software for: 6-12 months

### "Inexpensive, Great Asset to a business"

January 14, 2020

5.0

Pleased with the price & quality

Pros

Allows us to reach customers when they can't always talk on the phone.

Cons

Just learning where things are and how to navigate but it's not that bad once you take a few minutes and learn.

Review Source

Response from Mobile Text Alerts

January 15, 2020

Hi Joy, Thank you for your comments and feedback! So glad that you've had a good experience! If you still have any questions about navigating the service (or any other aspect of your account) feel free to let us know. (Contact info can be found at https://mobile-text-alerts.com/contact)

AP

Amber P.  
Retailer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Great business aide"

January 6, 2020

5.0

Pros

When I can not depend on facebook for notifications, I can spread the word with this

Cons

I have not had any issues that I can think of

Review Source

Response from Mobile Text Alerts

January 7, 2020

Hi Amber, Great to hear you've had some good success with using text alerts for your business! Feel free to let us know if you ever have any questions or issues. (You can reach us at contact@mobile-text-alerts.com.)

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