# Page 3 | Mobile Text Alerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Mobile Text Alerts the right SMS Marketing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews

---

Mobile Text Alerts

4.5 (86)

[View alternatives](https://www.capterra.com/p/152417/Mobile-Text-Alerts/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 3 - Reviews of Mobile Text Alerts

## Showing most helpful reviews

Showing 51-75 of 86 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

David W.  
Executive Assistant  
Security and Investigations  
Used the software for: 1-2 years

### "Amazing Service"

August 17, 2018

5.0

The customer service is absolutely wonderful; I would highly recommend it to others. The product itself has done a great job of serving our needs.

Pros

The user interface is super functional and easy to use and is actually also enjoyable to view.

Cons

I wish I could quick add 5-20 contacts at once rather than only being able to add one at at time or uploading a file. It is just a preference and a relatively small one at that.

Review Source

JC

Joy C.  
Business Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good App"

January 7, 2020

5.0

Great way to communicate with our parents for the day care and staff.

Pros

It is easy to navigate and has several good features that make it user friendly.

Cons

Some of the features could be streamlined. For example, when add a subscriber and it saves it should populate a new blank screen to add the next one. The mobile app isn't as easy to use.

Review Source

Response from Mobile Text Alerts

January 13, 2020

Thank you so much for your review and feedback! Glad to hear you you've had an overall positive experience. :) Please feel free to let us know if you ever have further questions or feedback! (You can email at contact@mobile-text-alerts.com.)

JR

Jesse R.  
Human Resources  
Individual & Family Services  
Used the software for: 2+ years

### "Mobile Text Alerts is great!"

November 5, 2018

5.0

Mobile Text Alerts has been great for us. We use it all of the time to contact employees and send memos about trainings, etc. Customer support has been fantastic when there has been any issues that we needed help with. They are quick to respond and answer any questions.

Pros

The software is easy to use. It's easy to navigate and very simple to use.

Cons

I have not found anything yet that frustrates me or that I don't like.

Review Source

Response from Mobile Text Alerts

November 14, 2018

Hi Jesse, Thank you so much for your kind review and positive feedback! We hope to continue to provide a valuable and positive experience for you! :)

AV

Alnetter V.  
Small business owner  
Retail  
Used the software for: I used a free trial

### "Coinpot"

September 26, 2020

5.0

alot I dont spend all day on my phone any more

Pros

The ease of having multiple message 1 click

Cons

its been reliable and it cuts hours off

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Ads Suite by Omni Commerce](https://www.capterra.com/p/207417/Google-Ads-Suite/)

Reason for choosing Mobile Text Alerts

Gives me more time to conduct my business development less time writing ads

Review Source

Response from Mobile Text Alerts

October 10, 2020

Hi there, Thanks so much for the nice feedback! Glad you've had a good experience thus far! :) Feel free to let us know if you have any questions - you can reach out via live chat or email contact@mobile-text-alerts.com. Best, Sam Pelton

HW

Heather W.  
Vehicle Advertising - Marketing  
Automotive  
Used the software for: 2+ years

### "Phenomenal "

October 16, 2018

5.0

We absolutely love this mobile text alerts. Not only does it reach hundreds on people to alert them what we feature for the week but it gives them the ability to click on the link that we attach to preview our lists. Very happy with this service and highly recommend it!

Pros

Very Very easy to work with, if i ever have any questions they are quick to respond with a solution.

Cons

Sometimes something goes a tad bit wrong but its always a easy fix.

Review Source

Response from Mobile Text Alerts

October 17, 2018

Hi Heather, Thank you so much for the nice review! :) We appreciate your feedback and are thankful for your business!

AC

Asael C.  
Technician  
Religious Institutions  
Used the software for: 2+ years

### "Great program and service"

October 16, 2018

5.0

Pros

The most I like about this software is everything from customer support to the ease of use and that is is not expensive. Also that I can use it everyday and that there are no limited amount of messages of things I can send out. It is very useful for my church and I.

Cons

Nothing everything is great. The software itself I haven't seen anyone else be this advanced.

Review Source

Response from Mobile Text Alerts

November 2, 2018

Hi Asael, Thank you for your nice feedback! :) We hope to continue to provide a positive experience for you!

JS

Jennifer S.  
Chiropractor/owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Works great!"

January 16, 2018

5.0

Pros

I have really enjoyed using Mobile Text Alerts. I think that the price is amazing for the service that we receive. We use it at least once a week.

Cons

I wish that the software would send us an email when we receive a text reply. I know this option is available if you have a higher cost service though.

Review Source

Response from Mobile Text Alerts

February 28, 2018

Thank you for the feedback, Jennifer! :) We appreciate you taking the time to give us a review!

pS

papy S.  
CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Mobile Alerts"

January 6, 2020

5.0

It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well.

Pros

The integration and simplicity of it all.

Cons

When sending a picture message it costs me more of my allotment to send out the same message but will an image.

Reason for choosing Mobile Text Alerts

The price was the best I had seen for what i would be getting.

Review Source

Response from Mobile Text Alerts

January 7, 2020

Hi Papy, Thanks for your comments! We do believe that texting is a much more effective way to reach people than email. In regards to the picture messages using more allotment, the picture messages can also have over 9 times the character limit than regular SMS, if that helps. :) Feel free to reach out to contact@mobile-text-alerts.com with any other questions or comments!

DW

Diane W.  
CEO/CONSULTANT  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "My first time using this company. I will allow you to know later what I think of them. So far. So g"

January 12, 2021

5.0

I don't have to announce my own business or my friends business.

Pros

The features I like best is that it is so easy to join. So far I love the ease of using the software and getting my friends to become a part.of the team. I'm looking forward to using the company's advice for my company.

Cons

I am new to this and I am just trying to get in there. But, so far you seem to be awesome. I

Review Source

Response from Mobile Text Alerts

February 1, 2021

Hi Diane, Thank you so much for your nice feedback! Let us know if you have any questions. :) Best, Mobile Text Alerts

AH

Angelique H.  
Owner  
Retail  
Used the software for: I used a free trial

### "Excellent software "

September 25, 2020

5.0

Great

Pros

Easy to understand what things you need to get the text alerts

Cons

Something a little confusing understanding some of the comands

Review Source

Response from Mobile Text Alerts

October 10, 2020

Hi Angelique, Thank you so much for your nice feedback! Glad to hear you've had an overall good experience thus far. Sorry some aspects have been a little confusing- Feel free to live chat with us or email us at contact@mobile-text-alerts.com if you need help with any explanations! (You can also check out our Help Center at https://mobile-text-alerts.zendesk.com/hc/en-us ) Best, Sam Pelton

AH

Andrea H.  
Elite Leader  
  
Used the software for: Less than 6 months

### "I LOVE IT! Mobile Text Alerts has helped us so much."

June 4, 2017

5.0

Pros

It's so easy to use. They help me right away when I have questions. I have a team of over 1500 ladies, and through this system I am able to communicate and update my team through alerts. I am also in love with the personalize tab! I am able to use their First name when personally congratulating them on hitting a milestone! is amazing! So much time saver, and my sales through customers have rise! I am also able to personalize the language! I have Spanish and English team members and customers. I absolutely LOVE the Unlimited text messages!

Review Source

Response from Mobile Text Alerts

June 4, 2017

Hi Andrea, thanks for the kind words! Please let us know if we can ever help with anything

JG

Jeff G.  
LuLaBro  
Retail  
Used the software for: 6-12 months

### "Awesome Product"

January 7, 2020

5.0

We have been able to grow our business through the use of the tool.

Pros

Ease of use! Both on the mobile web browser

Cons

I cannot think of one really. The service and support has been very helpful.

Review Source

Response from Mobile Text Alerts

January 13, 2020

Thank you so much for your kind words and feedback!! It's great to hear the service has been useful to help grow your business! Please feel free to let us know if you ever have further questions or feedback or if you needed anything else on our end (you can email at contact@mobile-text-alerts.com). :)

LW

Leigh W.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Love mobile text alerts!"

November 19, 2018

5.0

Pros

The customer service is great and it’s easy to use!

Cons

The interface is kinda boring. But still useful!

Review Source

Response from Mobile Text Alerts

November 26, 2018

Hi Leigh, Thank you for the nice feedback! :) We're glad you've had a good experience thus far. Let us know if there was anything else we could do to improve things on our end!

DD

Donna D.  
owner  
Retail  
Used the software for: 6-12 months

### "I love the text messaging "

September 21, 2018

5.0

I think it has increased my business because I just have to hit one button to reach my clients

Pros

that it reaches all my customers that sign up

Cons

sometimes a customer will tell me they did not receive their alert but I think it is on their end

Review Source

KM

Kayla M.  
Retailer  
Retail  
Used the software for: 6-12 months

### "Pretty good"

November 26, 2018

4.0

We like it but are considering canceling because the price is so high.

Pros

The software is fairly easy to use and seems to work efficiently.

Cons

The cost is far too much and there shouldn't be an extra charge for a keyword.

Review Source

PW

Pam W.  
Owner  
  
Used the software for: Less than 6 months

### "All scheduled messages go out 3 minutes late"

July 24, 2018

3.0

So far, none

Pros

So far I am pretty disappointed with my purchase and regret purchasing a full year. I wish I had purchased mo to mo so I could cancel.

Cons

All scheduled message go out 3 min late so it is very confusing for subscribers if my messages says join me in 5 minutes and I have already started because you sent the message late.

Review Source

Response from Mobile Text Alerts

July 25, 2018

Hi Pam, Sorry you've experienced some issues! It looks like development was able to find and resolve the issue that was causing the delay. Thank you for bringing it to our attention! Feel free to contact us at contact@mobile-text-alerts.com with any questions or issues!

JL

J.R. L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Awesome Service "

November 5, 2018

5.0

The customer service is amazing if you would ever have issues.

Pros

Being able to schedule mobile text message events.

Cons

Little issues but always fixable on fixing the issues.

Review Source

KB

Kelly B.  
Owner  
Retail  
Used the software for: 6-12 months

### "I love Mobile text alerts to help support my Lularoe business."

December 12, 2017

5.0

I like being able to notify customers when I go live or have a sale. Definitely helps fill the gap from missed FB notifications.

Pros

I love being able to reach SO MANY customers at once. I also love that the rates are based on number of subscribers and not the amount of texts that go out.

Cons

This is a little pricey for my small business. I just broke into the 175 - 500 member range. I don't know if this is something I can justify for the long term, but I will stay with it as long as I can.

Review Source

Response from Mobile Text Alerts

December 13, 2017

Hi Kelly, thanks for the kind words!

CZ

Chandler Z.  
co-owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great platform, great customer service"

September 29, 2018

5.0

These guys have been great. I love their platform and their customer service is amazing.

Pros

Ease of use, deliverability. Very easy to send texts out.

Cons

There's not much to say here, great product.

Review Source

ES

Eldon S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "NOT GOOD"

October 3, 2017

1.0

nothing

Pros

I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far.

Cons

Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program

Review Source

Response from Mobile Text Alerts

October 4, 2017

Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of?

VP

Valerio P.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Very good tool, not so much price scheme"

February 12, 2018

4.0

This software did not help me much since it came out very expensive. The tool works well, however, I prefer to pay for the messages I actually send instead of paying for a service where I'm not sure if I'm making the most of my money.

Pros

I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future.

Cons

What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs.

Review Source

Response from Mobile Text Alerts

February 28, 2018

Thank you for the feedback, Valerio! :) We appreciate you taking the time to give us a review! And to address your 'cons', we do have pay-per-text plans available! :) mobile-text-alerts.com/pay-per-text

LB

Linda B.  
VP  
Hospitality  
Used the software for: Less than 6 months

### "needed something like this to communicate with employees and customers"

December 8, 2017

4.0

Communication with customers and employees quickly. Also enjoy reminders I'm able to send out!

Pros

ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.

Cons

not as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't?

Review Source

LA

Lance A.  
Pastor/Chaplain  
Religious Institutions  
Used the software for: Less than 6 months

### "I am a difficult customer, but I love these guys. I have had 5 other services."

September 12, 2017

5.0

Communication and instant staying in touch

Pros

The cost allows us to grow and not be cramped by texting limits. We can add elements or take them away. No one has a system like that.

Cons

It took me too long to find out about it. I wasted time in trying out others. I was surprised that the texts were simple text,

Review Source

Response from Mobile Text Alerts

September 13, 2017

Hi Lance, Thanks for the kind words! Please let us know if we can help with anything

kS

kastle S.  
mobile bakery owner  
Consumer Services  
Used the software for: 1-2 years

### "texts"

November 5, 2018

5.0

great and if i ever have problems its fixed quickly and im always able to get someone on the phone

Pros

that im able to get a plan based on subscribers not by amount of texts i send

Cons

dont really have any dislikes i really like the app

Review Source

BS

Brandy S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Overall happy with service "

October 1, 2018

5.0

Pros

I like most about mobile text alerts is, it’s user friendly.

Cons

I don’t like when I send a text it sends in multiple text. I’d like only in ONE text.

Review Source

Response from Mobile Text Alerts

October 3, 2018

Hi Brandy, Thank you for your review! Glad you've had an overall positive experience! :) In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image. Hopefully that helps! Let us know if you have any questions or issues. :)

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.