Talkable

5 / 5 7 reviews

Who Uses This Software?

E-commerce companies who want to boost their sales by having their current customers refer their friends and family to their products.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Talkable
  • www.talkable.com/
  • Founded 2010
  • United States

About Talkable

Talkable is changing the way e-commerce companies acquire and retain customers, through one of the most powerful marketing tools - referrals. Talkable offers a platform to maximize the impact of referrals- a built-in A/B testing suite, segmentation of offers, and controls for fraudulent behavior. Whether you are looking to acquire new customers, increase customer loyalty, or drive email newsletter signups, Talkable's customer success team can tailor the program to meet your needs


Talkable Features

  • Affiliate Marketing
  • Campaign Management
  • Contact Management
  • Employee Referral Management
  • Feedback Management
  • Lead Management
  • Loyalty Program
  • Referral Partner List
  • Reward Distribution

Talkable Reviews Recently Reviewed!

Talkable is a solid choice for your referral program, whether you need a simple or complex solution.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Super easy A/B testing functionality for everything! Tons of data and every report type you could ever want. An easy to use interface, all the data you need is right at your fingertips.

Cons: Campaigns can take some time to set up and QA. Not always the most flexible when you want to adjust things after they have gone live.

Wonderful & Dedicated

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great customer support. They are very responsive and eager to offer new ideas. The dashboard is easy to use and understand.

Really enjoy working with Talkable--they're super helpful and eager to help the program grow.

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Support from their team, whether it be setting up new campaigns, helping with development or coming to the table with new ideas. Easy integration with Shopify and our other processes.

Cons: Back end reporting and management is a little bit difficult to understand, but their team is always there to help!

0cd50acdb1b997e6fbe9e24f71305e59

Great product and solution!

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use; so simple to implement changes or tests. Very functional and easy to personalize.

Cons: Not a Talkable issue, but hard to find an optimal spot for the widget on mobile, without blocking site content.

Overall: NTF purchases and retention from advocates.

Great Software and Support

Jul 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great fraud detection, simple reporting tools that make it very easy for us to extract data from talkable. Keeps great track of all associated metrics and is very user friendly.

Cons: The code base is kind of dense, making a bit hard for a non-technical user to implement. Requires a bit of help for most people to get.

Overall: Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales. I really enjoy working with members of their team as they are all enthusiastic about the product and helping your business along.

Recommendations to other buyers: Keep on doing what you are doing, it's a great product!

Best Referral Marketing Software On The Market - HANDS DOWN!!

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great ROI, which is the most important factor, their product is optimized for mobile, which is about 80% of our traffic, and their staff is so personable and easy to work with.

Cons: I wish we can find even MORE ways to bring in referral customers on our site, but sometimes you don't want to have it blasted everywhere on the home page! haha

Overall: Working with Talkable has been the overall best experience for us. Their team is extremely knowledgable in their product as well as super fast to response to any email I send their way.

Recommendations to other buyers: I personally recommend it to anyone who is looking for the best referral marketing software out there. If you want a no-hassle setup and deliverables you can count on, go with Talkable 100%!

Great software!

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Talkable has been a great part of our growth. Nothing speaks better than a friend's recommendation. Great product, great team, highly recommended.