# Talkable Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Talkable Software - reviews, pricing plans, popular comparisons to other Referral products and more.

Source: https://www.capterra.com/p/152418/Talkable/pricing

---

# 

 Talkable Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Talkable

## What is Talkable?

Talkable creates a referral marketing program and strategy, tailored to the brand’s unique identity and business goals; then optimizes it through A/B testing, segmentation, and strategy calls. Our referral marketing experts will act as an extension of your team and create, test, and optimize each campaign to ensure high performance. Talkable’s software can be GDPR and CCPA-compliant. 250+ brands use Talkable to power their referral marketing campaigns with an average ROI of 41x.

## What is Talkable used for?

[Referral](https://www.capterra.com/referral-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Talkable?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.talkable.com/&name=Talkable)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Talkable

4.8 (35)

VS.

[4.6 (98)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$175

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (35)

Ease Of Use

4.4 (136)

Value For Money

4.6 (31)

Value For Money

4.5 (128)

Customer Service

4.8 (32)

Customer Service

4.8 (129)

## Talkable alternatives

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

[4.7 (686)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/)

Starting price

$129.00

Per User, Per Month

Highest Rated

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

[4.8 (139)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

Starting price

$249.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/152418/Talkable/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Referral Tracking

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Conversion Tracking

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Rewards Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Customizable Templates

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Performance Metrics

5.0 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Talkable 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

For customer referral programs / referral marketing products

Identify and prevent suspicious activity

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Automatically identify and save contact information of potential customers

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Manage the process of attracting and converting business prospects into leads

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Design, communicate, and distribute incentives to perform a specific action

Active reporting of data and metrics

Customizable templates for referral documents, emails, and sharable links

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Strategize and implement rewards for returning customers, employees and other members

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Features

4.5 (35)

4.5

Based on 35 reviews

## Pricing

Value for money

4.6 (31)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (31)

4.6

Based on 31 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

## Support, customer service and training options

Customer Service

4.8 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (32)

4.8

Based on 32 reviews

## User reviews

Overall rating

4.8

Based on 35 reviews

Filter by rating

5(27)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JM

Jamie M.

Director - Customer Marketing

Retail

### "Excellent Vendor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2024

Pros

Talkable is honestly one of the best vendors I have ever worked with. They are efficient, innovative and supportive, always able to turn around a request quickly and accurately and available to support on anything new or different.

Cons

I cannot think of anything to say - Talkable has been consistently great to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Charlotte P.

Sales Coordinator

Health, Wellness and Fitness

### "Talkable Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 4, 2024

We enjoy using Talkable overall, and will continue to use them.

Pros

They are a very easy team to work with and whenever we have questions or don't understand things they are always quick to respond with the information that we need.

Cons

The dashboard can be confusing and it can be hard to pull certain reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Richard C.

Growth Marketing Specialist

Furniture

### "Helix Sleep Talkable Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2023

I have had an easy experience navigating the Talkable platform. I have had a great experience with the account managers assigned to our program.

Pros

I love how accessible our account managers are. They are always there to provide ideas and make recommendations to optimize our campaigns. I also love in the platform data and reporting - it makes my life much easier.

Cons

My team would value information on incrementality. We have the ability to run our own internal analyses on this, but it is important to know the impact of the referral program in the grand scheme of the customer's journey to purchase.

Reasons for choosing Talkable

I was not with the company at the time of launching our referral program with Talkable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tim S.

E-Commerce Manager

Food & Beverages

### "Feels like we have extra teammates"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2023

We have had a great experience with Talkable and consider them an invaluable partner in increasing our engagement and acquisition. Our dynamic duo of reps \[sensitive content hidden\] has remained the same throughout my tenure and they are extremely capable, friendly, and seem to have a true desire to maximize our success with their offerings. I'm impressed by what they bring to our biweekly meetings, their presentations, and their flawless follow-up.

Pros

What I like most about Talkable are our dynamic duo of reps that are constantly pushing us to test, refine, explore, and roll out a seemingly ever-evolving set of initiatives that help garner new subscribers and opt ins through referrals. This is not a set it and forget it company for us, they are our partners in maximizing engagement and acquisition.

Cons

I will not say that I love the interface design. It does everything very well but there is a little bit of a daunting look and feel about the interface that took some getting used to. It's very high functioning and doesn't bug out or anything but it is just not the most intuitive or beautiful interface design.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Director of CRM

Health, Wellness and Fitness

### "Great tool for referral tracking, fabulous account team and account support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 9, 2022

Pros

Everything is automated and we don't need to do anything to track what happens

Cons

It is difficult to isolate and exclude users who knew us before they were referred

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Ed L.

Director of Growth Marketing

Retail

### "A must have for managing refer a friend program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2022

Highly recommended platform for managing refer a friend programs. Strong customer support to help get things done in a timely manner.

Pros

Love the proactiveness of the customer support team in A/B testing new features! They constantly iterate on improving results - very much in the same model of growth marketing, always evolving!

Cons

Some 3rd party integrations are lacking in support but that can depend on the integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Russ U.

Head of Growth

Computer Software

### "Advanced software + great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2020

Extremely positive experience and visible results

Pros

Talkable team helped with every stage of campaign launch and A/B test every step of the program. It turned word of mouth into an efficient channel for our business. Much more advanced than what I've seen or heard about in rewards marketing so far.

Cons

Tallkable is not the easiest martech software we used, plus we had some issues with integration with our transaction system. However, it all worth it - the uplift in sales we get and the quality of traffic are great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Manager

Computer Software

### "Best program quality and support "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2019

Pros

The support is great! I was puzzled about rewards, and the customer success team helped to set up the program and suggested the amount of a discount for advocates and their friends. They also keep launching A/B tests to increase referral sales, which was impossible for us to do with an in-house program.

Cons

It was a bit hard to figure out how to add referral offer to site header, so I needed the team to help me out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Maya E.

Owner

Retail

### "Great way to help marketing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 21, 2019

Overall, I would recommend Talkable to those who have a retail store and would like to retain customers.

Pros

I love how easy it is to use and how supportive the team is! They do a wonderful job in helping me execute whatever is needed.

Cons

The thing I like least about this software is that the dashboard they use can be a little difficult to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Maryna N.

SMM Specialist

Computer Software

### "Referral program that turns shares into sales "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2019

Easy to work with. The platform is comprehensive, I had no questions at all.

Pros

Talkable referral program drives qualitative traffic. Since it’s a recommendation rather than a pushy targeting ad, people are already interested in the product. Talkable helps to monitor the quality of these leads. The system is hard to cheat, so no frauds will come.

Cons

Maybe price. Every marketer, myself included, wants to get a product for a cheaper price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152418/Talkable/reviews/)

Popular comparisons

[Viral Loops vs Talkable](https://www.capterra.com/compare/150927-152418/Viral-Loops-vs-Talkable) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)