# Page 2 | Talkable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Talkable the right Referral solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152418/Talkable/reviews

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Talkable

4.8 (35)

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Last updated March 13th, 2026

# Page 2 - Reviews of Talkable

## Showing most helpful reviews

Showing 26-35 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kate K.  
Global Partnership Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Worth the money. Best referral software and service"

January 24, 2019

5.0

Reliable referral software provider that helps to get new paying customers

Pros

Talkable are the best in support, fraud detection and reporting. They are not the cheapest, but definitely a great investment. I had problems with fraud detection with other providers, with Talkable I have a peace of mind - no self-referring clients. Testing and reporting are easy and comprehesible. Great client service, they make fast changes and optimize campaigns as we go.

Cons

Nothing - they are the best. Would be great to have an option to choose between ready-made programs, if this is possible.

Review Source

Jennifer L.  
eCRM Manager  
Philanthropy  
Used the software for: Less than 6 months

### "We'll see..."

May 23, 2019

4.0

We hope to see many sign-ups in the coming months! We'll see...

Pros

Ease of use. Fairly straightforward to setup, especially since we have a team to help us facilitate!

Cons

We had designers dedicated to help create our assets and they're AWFUL. We will most likely have to redo them.

Review Source

Response from Talkable

May 29, 2019

Hi Jennifer, We're sorry to hear about your experience with our campaign screens and want to ensure you're happy with the program moving forward. If you reach out to your Customer Success Manager we'd love to talk through your feedback and ensure you're set up for success with the program moving forward.

Anna P.  
CMO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It's like having an expert referral marketing team in-house"

February 28, 2019

5.0

New subscription users, higher LTV

Pros

Working with Talkable has been great, both in terms of subscription increase and the ease of mind this platform provides. Campaign managers optimize campaigns and provide tests to find the most effective placements/layouts. We are very pleased to see how our existing subscribers bring in new qualified users. Trustworthy partner for growth!

Cons

Haven't experienced anything bad up to the moment

Review Source

Rishi S.  
GM  
Consumer Electronics  
Used the software for: 2+ years

### "Amazing Service ! "

June 28, 2019

5.0

Pros

GREAT CUSTOMER SERVICE ! GOT GREAT RESULTS !

Cons

HIGH TURNOVER IN ACCOUNT REPS , BUT ALL WERE GREAT !

Review Source

MB

Matthew B.  
Director of Marketing  
Retail  
Used the software for: Less than 6 months

### "Great business. Great customer service. Great tool for groth."

June 28, 2019

5.0

Pros

The simplicity from the first conversation to the implementation phase was fantastic. There was never a moment where I was concerned. After it was all set up the software itself is pretty straight forward and we look forward to seeing the results.

Cons

Overall the software ticked all the boxes. At this current time, there is nothing more that could be added.

Review Source

Ciera B.  
Email & Automation Manager  
Retail  
Used the software for: Less than 6 months

### "Incredible Company To Partner With"

July 2, 2019

5.0

The customer success team we work with is proactive with recommendations, optimizations, and testing. They've made using the software incredibly easy to use and the overall experience with Talkable amazing.

Pros

It's easy to use and they make A/B testing a breeze!

Cons

The reporting could be a little more robust, but we've had very few issues.

Review Source

ND

Neta D.  
COO  
  
Used the software for: 6-12 months

### "Great software!"

July 19, 2016

5.0

Talkable has been a great part of our growth. Nothing speaks better than a friend's recommendation. Great product, great team, highly recommended.

Review Source

DT

Dimitar T.  
Head of Direct Marketing  
Apparel & Fashion  
Used the software for: 6-12 months

### "Great product for referral marketing"

July 1, 2019

4.0

Pros

Great security and fraud prevention options.

Cons

Setting up campaign creatives can be a bit tricky.

Review Source

AS

Andrew S.  
Senior Growth Associate  
Retail  
Used the software for: Less than 6 months

### "Great Software and Support "

July 21, 2016

5.0

Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales. I really enjoy working with members of their team as they are all enthusiastic about the product and helping your business along.

Pros

Great fraud detection, simple reporting tools that make it very easy for us to extract data from talkable. Keeps great track of all associated metrics and is very user friendly.

Cons

The code base is kind of dense, making a bit hard for a non-technical user to implement. Requires a bit of help for most people to get.

Review Source

KH

Katie H.  
Brand and Content Strategist  
Consumer Goods  
Used the software for: Less than 6 months

### "Haven't been a user long, but here's my experience so far. "

June 28, 2019

4.0

Mostly a positive experience thus far. I am hoping that once we are able to correct the issues in the backend we will start experiencing a great return. Customer support has been great I have to add.

Pros

The ease of offering rewards to our customers.

Cons

Set up. We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.

Review Source

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