# Page 30 | Hostaway Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is Hostaway the right Property Management solution for you? Explore 1524 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152433/Hostaway/reviews

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Hostaway

4.8 (1524)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 30 - Reviews of Hostaway

## Showing most helpful reviews

Showing 726-750 of 1524 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GK

Grace K.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "Hostaway is a great ST Rental Platform"

September 21, 2023

5.0

There is very good support. \[sensitive content hidden\] has been excellent and we got started on the integration right away. In a total of two weeks, he has made full integration possible. Just one more step and we are done.

Pros

Integration with Google TravelOption for payment processing other than Stripe and PayPal. Stripe is kicking companies off their platform as high risk when their algorithm gets triggered for no reason- leaving you with no payment processor and holds your money for 90 days

Cons

It is difficult to bring VRBO guests on- must do this manually.

Alternatives considered

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

Reason for choosing Hostaway

Better customer support

Switched from

[Hostify](https://www.capterra.com/p/183332/Hostify/)

Poor serviceNo Google Travel IntegrationNo alternative to Stripe than PayPal

Review Source

BM

Brian M.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Good product. Would recomend to others."

July 24, 2023

5.0

Overall I like HostAway. They have resolved all my issues and are very helpful. I have called several times for help with different things and they have scheduled zoom meetings with me if the question couldn't be answered on a phone call. I'm glad I signed up with them and recommend them to others.

Pros

I like how they integrate everything onto one platform. You don't have to go to each individual platform to make changes. They can be made on HostAway and exported to the other channels. I also like the automated messaging and the app. I have my cleaners on the app and they automatically get notified about new check ins and check outs.

Cons

It took me a while to learn and there are always new things that I'm learning almost every time I'm on it. Customer service can be very slow. It's nonexistent on the weekends.

Review Source

BJ

Brad J.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "Must Have Software for STR Companies"

September 28, 2023

5.0

Pros

Hostaway has made countless hours of financial reporting and owner statements each month turn into a matter of minutes. The customability of the software is unmatched compared to my previous PMS. Hostaway has the best customer service I have experienced in any software. They always answer of the phone and generally have the solution to help and resolve on the phone. Their onboarding experience is easy and provided by well educated staff. I worked with \[sensitive content hidden\] who listened well to my concerns and questions and they were always happy to meet and go over the system in detail. I would highly recommend trying to get them if you are considering onboarding with Hostaway!

Cons

There's very little I don't like. If I had to choose something I would say 2 things.1. The tape chart moves a little slow. It loads and has a lot of detail in it so it makes sense why, but something a littler faster loading times would be nice. 2. The website is great and looks great but the ability to add a hyperlink within it would be very useful.

Alternatives considered

[Booking Automation](https://www.capterra.com/p/171972/Booking-Automation/)[Streamline AI](https://www.capterra.com/p/10006958/Streamline-AI/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Hostaway

Ease of use and financial reporting.

Switched from

[Lodgix](https://www.capterra.com/p/114032/Lodgix-com/)

Channel management, API connection, finances.

Review Source

KS

Katerina S.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great start"

May 10, 2024

5.0

the experience with Hostaway is good

Pros

everything in the one platform

Cons

it is complicated to set up

Review Source

AK

Aamir K.  
General Manager  
Real Estate  
Used the software for: 1-2 years

### "Very poor customer support and no response for months"

March 17, 2023

1.0

I terminated my contract with hostaway almost 6 months back, as the customer service never responded to an emails or tickets raised for day to day troubleshooting. I emailed customer service multiple times for a single issue and never got any response from customer service, then had to email the sales consultant who signed me up for hostaway, finally got some response. As per customer service they were short of staff and were recruiting people and then training them, due to which they couldnt respond. I was extremely upset with the entire experience and complete lack of customer service, and finally decided i couldnt take this anymore and moved onto another software UPLISTING. Hostaway is an excellent software, superb functionality and the best mobile app, its such a shame there customer service and support is just horrendous, even a simple query doesnt get answered and no telephone number to contact on.I emailed Hostaway about my entire experience also and nobody bothered to even contact me and look into the issue.

Pros

Software and Mobile app is superb, excellent functionality

Cons

Customer support is completely missing. There is no way to customer support by phone and they dont respond to emails.

Alternatives considered

[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Hostify](https://www.capterra.com/p/183332/Hostify/)

Review Source

FudS

Falah ud din S.  
Corporate Finance Manager  
Real Estate  
Used the software for: 6-12 months

### "Good software at reasonable price"

September 19, 2023

4.0

Overall experience has been good. Seems like they have hired alot of new people in their support team which is good but at the same time some of them do not have enough training and give wrong responses to tickets which is frustrating and time consuming. It is getting better though

Pros

Its simple and easy to use, calendrer and creating reservations is easy to manage. Creating your own booking website is super easy and efficient

Cons

Dashboard can be really better or customizable and over user look and feel has alot of room to grow

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[Hostify](https://www.capterra.com/p/183332/Hostify/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Hostaway

Hostaway was quick to respond, gave individual time for onboarding as compared to other and there team was really good. They have amazing reviews online as well

Review Source

CC

Chris C.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Could be great but essential features and terrible service are letting it down"

November 9, 2022

4.0

Overall it has been challenging and we have needed to work a lot out for ourselves. Support times have got worse and worse and now it feels like we are doing things alone.

Pros

Lots of features although it does take a long time to understand. Seems like they are developing new features but the essential ones are missing.

Cons

Listing must be managed on each platform which is just ridiculous. Other channel managers allow one listing to be managed in a centralised place. Booking.com and Airbnb must mostly be managed on platform.SUPPORT IS TERRIBLE! They don't seem to care that we cannot sustain their pricing model. Customer service takes days to respond if you're lucky. Can rarely get in touch with someone who has any sort of accountability for customer satisfaction. With so many options in the market we are starting to weigh our options.

Review Source

Response from Hostaway

November 14, 2022

Hi Chris, I've taken a look at your support tickets and also see that one of team members has been in touch with you recently regarding pricing. I've asked this team member who is part of our Customer Success team to setup a call between the three of us so that we can understand your needs better. I'm also emailing you personally Hostaway is not the cheapest software in the space. However, we have a ton of features that you either might not know about or are not needing which might be why you're not seeing the value for the price. I'm more than glad to go over that with you, there might be a cheaper option out there that will handle just the basics. For support, we went through a bit of a period of growing pains for a few months, and unfortunately, our response times were longer than acceptable. We never took our eye off this, and I'm glad to say that our response times are now back level. We will continue to invest in the customer experience to ensure this does not happen again.

GR

Greg R.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great customer service and on boarding to get me up and running."

December 1, 2022

5.0

I've had a great experience overall. The software is robust i'm just starting to understand all of the features it provides.

Pros

User account management is great. Allowing tasks to be assigned out to different users at different levels is very helpful. Onboarding was very helpful. Channel management is complex and there is no one system that will meet every users needs. Having dedicated, scheduled time to talk though my individual issues was great and allowed me to get moving faster at a higher quality.

Cons

Channel management is complex and there were a few snags in getting it setup however with the onboarding calls the issues were quickly resolved. SMS message for tasks and reservation messaging would be nice to have.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Host Tools](https://www.capterra.com/p/183382/Superhost-Tools/)

Reason for choosing Hostaway

Customer experience and reviews

Switched from

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Guesty had several bugs within listing setup as well as direct booking, it also lacked some calendar features.

Review Source

Response from Hostaway

December 8, 2022

Greg, We would like to extend a huge thank you for writing such an amazing review of our software. We are delighted to hear that you found the user account management great, the ability to assign tasks to different users at different levels helpful, and the onboarding process was very smooth. We are aware that channel management can sometimes be complex, and that setting it up can come with a few snags, but we are glad that the onboarding calls were able to quickly resolve the issues. We will also take your suggestion into consideration for SMS message for tasks and reservation messaging, and we thank you for bringing it to our attention. Thank you again for taking the time to write such an awesome review. -Josh from Hostaway

ZL

Zohar L.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Outstanding PMS"

September 6, 2023

5.0

Loving it.Great product. I have used 5 different PMS systems and this one is the best by far! Almost perfect

Pros

Onboarding was very professionalAccounting can really work but requires hard work and deep understanding to set up. Price is fairIntuitive software Guest portal upsell featureOverall High customizability - per property - It is awesomeMessaging automation is setup well and intuitive and easy to fix errorsGreat financial reports - very customizable, Account Users control is phenomenal with elaborate permissions options

Cons

Property digital Entry code is given to guests before they pay or sign a lease or STR rental agreement.Customer service is slow - Can't call customer service and get an immediate solution, it can sometimes take 48-72 hours to get a reply.Sometimes a reservation is not updating to the HostAway Calendar, and i need to completely shut down the app and restart it for it to sync.Few inconsistent accounting features - Taxes are applied to Guest Portal Upsells when purchased by specific OTA Guests (Only VRBO,Direct Booking) and are not applied to Airbnb/B.com (and maybe other OTAs) guests purchasing Guest Portal Upsells.Can't refund a guest from the platform.Can't charge a guest from the Mobile app (I think).

Reason for choosing Hostaway

Uplisting has issues with VRBO inquiries and integration (is what i learned)The sales person, did not follow up with me.

Review Source

RC

Robert C.  
Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New host on Hostaway"

April 16, 2024

4.0

I am a new host with one listing who would like to have the listing on multiple channels. When I was looking at options, it seemed like a channel manager would be a good idea and Hostaway was highly recommended. I found it very easy to get started, and I took advantage of their onboarding class. I have been using Hostaway now for about 3 months and getting much more familiar with it. I could probably manage my one listing without Hostaway but Hostaway makes it much easier and saves me time.

Pros

Easy integration with AirBNB calendar, pricing, and guest communications. Moderately easy integration with VRBO. Very easy integration with dynamic pricing tool Pricelabs. Customer support has been very good and very responsive whenever I've had a question. They also offer frequent webcasts which are informational and viewers get to ask questions.

Cons

It was not clear how taxes are collected in the various channels nor how payments were made in the channels. I have had a difficult time integrating with Booking.com and after several weeks, am still having trouble.

Review Source

TD

Tiago D.  
Eng  
Hospitality  
Used the software for: Less than 6 months

### "Fantastic product very easy to use with great automations"

May 29, 2023

5.0

We are very happy with the support! The onboarding with \[sensitive content hidden\] it was great, 100% available, very frendly and supportive.

Pros

Everything went well with the integration and the change for Hostaway. The software is very intuite and easy to use, the main features for us are the automation of all comunication and the possibility to have a website for each property. 100% recommended

Cons

What we would like to see in the future is more sales channels! The main are booking.com, VRBO and Airbnb... However, these channels already represent 95% of the market...but it woul be good to have other.

Review Source

Response from Hostaway

June 5, 2023

Thank you so much for your generous review of Hostaway. We're glad to hear that you've found our platform intuitive and easy to use. Knowing that the automation of all communication and the ability to have a website for each property have been valuable features for you is particularly great feedback for us and I will pass it along to the product team! Your feedback regarding the desire for more channels is appreciated and has been noted. While we are proud to offer the major platforms like Booking.com, VRBO, and Airbnb, we agree that more options would be beneficial. We do connect to any other provide that provides an iCal, and also Hopper via API. So if you have a channel that you'd like to connect to at least for calendar blocking that is not listed, please email out support team. We're delighted to know that you were satisfied with our support during your onboarding process. Our team works hard to be available and supportive for our customers and it's great to hear that they have been able to meet your needs. Once again, thank you for your kind words and for recommending Hostaway. We're excited to continue providing you with excellent service in your property management journey. -Josh

RT

Rene T.  
CEO / Founder  
Hospitality  
Used the software for: 2+ years

### "A great Product that listens to users..."

October 14, 2020

5.0

Hostaway saves me time and this is a really big thing. We have a lot of moving parts in the hospitality business. The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.

Pros

The software is intuitive and easy to use. Clear user interface that is not complicated. The first setup is very easy and when questions arise, the helpdesk is really quick in answering. Team is also helpful with the setup. Most importantly, the team listens to what we, the users, are missing and will implement in fairly short time.

Cons

I do not have any real cons for Hostaway product. Like many of the similar products it does not have all in it what we would need (Like good Owners Reporting Tool) but it is 90% of what we need to run our business.

Alternatives considered

[iGMS](https://www.capterra.com/p/157033/iGMS/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

Reason for choosing Hostaway

The completeness of the Hostaway Product won me over. Also the price to what was offered between the three products won me over to go to for Hostaway. Also the attention of the team to really support us in the transfer to Hostaway.

Review Source

CD

Chloe D.  
Office Manager  
Hospitality  
Used the software for: Less than 6 months

### "New user, very happy with product and service!"

November 23, 2023

5.0

Pros

Amazing customer service - the guidance was very communicative and thorough; all of my questions were answered and everything was demonstrated to me in great detail so that I fully understand how to use the platform to its full potential. Automated processes/messaging - saves so much time and extra effort, avoids communication errors/missed messages

Cons

The cost initially is quite high compared to other programs - however, the additional features are worth the extra cost, in my opinion.

Alternatives considered

[Hosthub](https://www.capterra.com/p/171809/Hosthub/)

Reason for choosing Hostaway

Hostaway offers the more additional features; such as: automated messaging options, synchronized inbox and an easy-to use calendar, simpler configuration process with other booking engines/platforms, and the option to create a direct booking website

Switched from

[Hosthub](https://www.capterra.com/p/171809/Hosthub/)

Hostaway offers more features that ease the process of running a vacation rental, such as: automated messaging options, synchronized inbox and an easy-to use calendar, simpler configuration process with other booking engines/platforms, and the option to create a direct booking website

Review Source

FH

Fred H.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Hostaway is a one stop shop for STR management"

November 21, 2023

5.0

Glad we made the switch. The onboarding process was great. Site is easy to get around in. \[sensitive content hidden\] walked us through linking Hostaway to Air BnB, VRBO, Booking, Google, and our website increasing our market exposure. Love that we can manage all those from one source now.

Pros

The onboarding process was easy and quick. Our integration specialist \[sensitive content hidden\] was vital to getting us fully into Hostaway. His depth of knowledge in the STR space and various booking platforms was incredible. He deserves a pay raise for his awesomeness.

Cons

Price. Had the smart lock feature with our previous CRM that didn't charge for it. $8 per lock per month is way to much. It's a must have for smart locks to get the full value out of installing smart locks but y'all really need to rethink that price. Add it in with the Hostaway monthly fee cause you want to be the best service on the market richest.

Switched from

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

Increasingly difficult to manage our listings from different sites. We needed one that could do it all and found it here.

Review Source

CC

Christina C.  
Consultant  
E-Learning  
Used the software for: Less than 6 months

### "Getting Started!"

May 7, 2024

5.0

Pros

I liked the personalized onboarding - it held me accountable and ensured that I knew how to use every single function.

Cons

I don't like that the pricing seems to vary by individual, and that there is a minimum pricing based on three listings (I only have 2).

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Hostaway

Personalized support and full Vrbo integration.

Review Source

AR

Angus R.  
Head of Holiday Homes  
Real Estate  
Used the software for: Less than 6 months

### "Ease of automation"

August 17, 2023

5.0

From start with \[sensitive content hidden\], to finish with \[sensitive content hidden\], there has always been a lending hand and an offer to help with whatever may be required. I am confident that if we have any issues in the future that Hostaway will be supportive.

Pros

The ease of having the really important tasks automated is amazing. To be fair its the little things that can set you apart from looking like an ameture to being in the professional realm that matters, like an automated message to your guest the day before checkout reminding them about procedures and the time to leave the apartment. These little things, we don't have to worry about anymore and can rather tackle larger tasks at hand. \[sensitive content hidden\] was an amazing onboard agent and helped us every step of the way in setting up the automated messages.

Cons

I only asked \[sensitive content hidden\] about an inventory app, but suggested that it would be handy to have one integrated into Hostaway. Not an issue at all, she still helped me by sending some findings that she found, which found very helpful.

Reason for choosing Hostaway

I was not free to choose my own RMS and could only use theirs which costs 3% of revenue earned.

Switched from

[SuperControl](https://www.capterra.com/p/133969/SuperControl/)

It could not integrate with other systems and was quite limited.

Review Source

VA

Vivian A.  
MGR  
Real Estate  
Used the software for: 6-12 months

### "Good support"

April 24, 2024

4.0

Pretty good. The software is reliable and easy to use for the most part

Pros

They offer good support. Integrated with airbnb and vrbo plus others

Cons

Integration limitations such as not fully linked with authorize.net

Review Source

YL

Yuko L.  
Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Hostaway onboarding"

April 30, 2024

5.0

By using Hostaway makes booking management lot easier.

Pros

Merging all the channels in one place and managing them. Fatih has been very helpful and he was always available when we need.

Cons

It will be great if the price will be less or give a free trial period.

Review Source

VR

Verified Reviewer  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Hostaway review"

February 5, 2024

5.0

Pros

Channel management- being able to create one listing that gets distributed to multiple channels. I can create the listing once and not have to repeat that work to multiple channels. I also like the automation of doorlocks and tasks. I also like their customer service that I can call or email.

Cons

I don't like that sometimes their customer service team can be a bit hard to get a hold of. I have tried calling them on multiple occasions where I call and do not get any response.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Hostaway

Price and ease of use, I saw Guesty was more expensive and saw it was above my budget

Review Source

AH

Amanda H.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Training Review"

May 13, 2024

5.0

Pros

The one on one coaching from Alma was very helpful.

Cons

Set up has been a little time consuming. Some more time building the automatic messages and templates with a one one would trainer would complete the set up.

Review Source

KIC

Karen Ivy C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Made our STR Hosting Easy"

May 2, 2024

5.0

Pros

Hostaway made our hosting experience very smooth and easy. They understand our struggles and they have the best available options and solutions. I had the best onboarding experience and the best customer service whenever I need help.

Cons

Everything that I need to run my property business is here. My team loves it and it gives us all peace of mind.

Review Source

Deirdre R.  
President  
Entertainment  
Used the software for: Less than 6 months

### "Great Onboarding with Alma"

April 26, 2024

5.0

Great onboarding with \[sensitive content hidden\]. Very helpful.

Pros

We just started using it so can't give the review yet but we loved working with Alma to set it up.

Cons

Too early to tell just yet as we are just starting with the system.

Review Source

JB

Josh B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "New User"

June 22, 2023

5.0

Overall, things have been great so far and I am impressed with all the different features that the platform offers. It gives my company a lot of

Pros

I transitioned to Hostaway after using several products that ended in frustration after not meeting my company's needs.Hostaway is one of the first products that offers a complete solution that just about hits every mark that I have been looking for while supporting/empowering my company growth.

Cons

The financial settings / owner statements are cumbersome to setup but \[sensitive content hidden\] and the onboarding process is helping me tremendously work out the kinks. The VRBO integration

Alternatives considered

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Hostaway

Affordability + Not a significant Implementation Fee + Impressive features that are appealing for a property management (cohost) company... a lot of products do not support the cohost model very well.

Switched from

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

The other products were severely lacking in several categories and improvements that had a negative impact on my growing business.

Review Source

JL

Jamie L.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Exceptional Support - Software is still young but off to a great start"

January 26, 2021

4.0

I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design. Lastly, their customer support is exceptional. They are obviously committed to working with the client and making sure their end users are happy.

Pros

I appreciate the simplicity and user-friendliness of Hostaway. The display is appealing to the eyes and the menus are intuitive. Additionally, the customer support team accessibility is hugely beneficial. I can get quick answers to my questions - they are very responsive. The value of that is beyond measure for a property manager or someone who has a demanding schedule.

Cons

The software could offer more templates and automation as it relates to booking and task management. There are a number of processes that take place due to different scenarios as it relates to guests, their needs, and changes in reservations. My experience thus far with Hostaway is that they are actively improving their product which is very nice.

Alternatives considered

[Uplisting](https://www.capterra.com/p/154137/Uplisting/)[iGMS](https://www.capterra.com/p/157033/iGMS/)

Reason for choosing Hostaway

1\. Software intuitiveness 2. User-friendliness 3. Mobile App 4. Implementation support 5. Dynamic pricing tool

Switched from

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

I worked with OwnerRez for a month and a half and the onboarding was still in process. While the software was sophisticated and thorough, the onboarding process was painful. Their support is only available via an email ticketing system. I was lucky if I got a 1-2 hour meeting once a week and at the end I was criticized for needing so much support. Transitioning to a channel manager and scaling your operations from working with individual platforms is no easy task. Myself and my assistant were in flux for a very long period of time and OwnerRez did not appreciate that.

Review Source

RB

Rafael B.  
Relationship Manager  
Hospitality  
Used the software for: 6-12 months

### "Meets all needs and outperforms competitors"

March 7, 2023

5.0

Our experience with Hostaway has been very positive. We have over 30 properties being managed through the system. The cost benefit has been great and the possibility of integration with several booking channels has been a big plus.The management of guest charges and the possibility, the control and communication tools are excellent!

Pros

Hostaway has fast integration with all leading booking channels in the market. Exporting and importing listings is quick and simple.Furthermore, the management of formulas, charges, reports and information for properties is customizable and very dynamic.

Cons

When we started using Hostaway, we noticed a certain delay in getting a response to open tickets for the support team. However, from 1 month to now the waiting time has dropped drastically and it has also become easier to contact support by phone.

Alternatives considered

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)

Switched from

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[iGMS](https://www.capterra.com/p/157033/iGMS/)

We've been using IGMS for a while and we've also used Guesty, and Hostaway is definitely better. Guesty, despite its size and popularity, has a somewhat rigid system and all the commercial consultants who assisted us through Guesty were not helpful!

Review Source

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