# Page 51 | Hostaway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 51 - Is Hostaway the right Vacation Rental solution for you? Explore 1524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152433/Hostaway/reviews --- Hostaway 4.8 (1524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 10th, 2026 # Page 51 - Reviews of Hostaway ## Showing most helpful reviews Showing 1251-1275 of 1524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CN Chrissi N. Founder Hospitality Used the software for: Less than 6 months ### "Hostaway review" October 17, 2023 4.0 great experience with Shabeeb Pros visibility/functionality of calendarease of automated messages Cons Lots of info on reservations page meaning that guest name etc is quite far down the screen on app Switched from [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) unable to get cleaner on apppoor calendar view Review Source SS Sergio S. President Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great product, but some bugs and missing features." June 4, 2021 4.0 Overall a great product, just need to work a few minor bugs and add a few features Pros Ability to sync prices with Beyond Pricing, granular permissions for users, Wordpress plugin, great support and onboarding team. Cons No HTML email notifications, only text Some UI bugs Financial reporting a little buggy for CSV imported reservations Unable to manage VRBO messages, only emails Cannot sync multiple VRBO accounts Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Ability to setup users with more granular permissions than Lodgify; Integration with Beyond for pricing; More options for the website (I now have my own Wordpress website which includes their plugin). Review Source RG Rey G. Owner Hospitality Used the software for: Less than 6 months ### "Help beyond expectations" November 8, 2021 5.0 Pros Getting Hostaway account ready with \[SENSITIVE CONTENT\] help has been extremely useful throughout this entire process. His availability and willingness to help, have been beyond expectations. Cons The limitations Vrbo presents with the lack of synchronization of tools like Messages and pricing. Switched from [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Customer service. Review Source AM Aaron M. Owner Real Estate Used the software for: Less than 6 months ### "Hostaway Review" January 5, 2024 5.0 Pros Ease of use and customer set up zzzzx. Z Cons It keeps making me reset my password to log in. On the higher side of price Review Source TC Trevor C. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Hostaway Success!" February 24, 2022 5.0 Pros Links various calendars for me. Nice having everything in one platform. Cons Would like more robust financial reporting that will allow me to show income breakdown during the month when the rental occurred rather than when the money was collected. Need more flexibility on payment options that allow me to do both auto invoices and manual invoices when necessary for unique situations. Review Source SP Simon P. CEO Used the software for: 6-12 months ### "Great product with innovativ ideas" April 26, 2018 5.0 Pros Easy to use and very straight forward. Details are very carefully thought through. Great and fast support. Especially our customer rep. knows the product very well and has great to ideas for solving upcoming problems. All in all great value for money. Cons Few things are in early stage but getting developed and improved more and more. For connection apartments, the implementation is still a bit though but I´m sure our customer rep. and his team will solve that soon. Review Source Response from Hostaway May 13, 2021 Dear Simon, thank you for your kind words. It has truly been a pleasure to work with you, and I say that both personally and on behalf of our team members. We hope you appreciate our recent improvements to the topics your review brought up. MN Matt N. Owner Real Estate Used the software for: Less than 6 months ### "Happy customer" August 9, 2022 5.0 Had a great onboarding experience. \[SENSITIVE CONTENT\] was very helpful to answer all the questions I had - and I had a lot Pros Its very intuitive and works seamlessly. Cons Hard to say at this stage as I'm just getting started. Would like to see a little more flexibility with how add on fees display within the booking engine. Reason for choosing Hostaway more automation functionality Review Source ML Morten L. Property Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Very happy" May 9, 2023 4.0 Very good experience so fra after a couple of weeks into it. Onboarding was much better and esier then expected. Pros Easy to use, compact program that makes the daily business easier to handle. Cons Still missing some small parts in the "task" menu, but we're sure that the developers are onto it. Review Source PH Peter H. Property Management Real Estate Used the software for: 6-12 months ### "Great customer service " July 25, 2023 5.0 Pros Wonderful customer service, always easy to reach and helpful. Cons Na. Review Source KB Konstantinos B. Reservations Agent Hospitality Used the software for: Less than 6 months ### "Positive Feedback" September 25, 2023 5.0 Pros The way it combines many things and integration with other products! Cons Connection with some specific OTAS such Expedia....Lack of messaging options Review Source SM Sandy M. Proprietor Hospitality Used the software for: Less than 6 months ### "Happy New Subscriber" April 30, 2024 5.0 Very positive. Earnesto was my onboarding guide and he was very nice to work with Pros The on boarding service is very personal and helpful. Cons Can’t think of anything I don’t like Everything has gone smoothly Review Source KIC Karen Ivy C. Owner Real Estate Used the software for: Less than 6 months ### "Made our STR Hosting Easy" May 2, 2024 5.0 Pros Hostaway made our hosting experience very smooth and easy. They understand our struggles and they have the best available options and solutions. I had the best onboarding experience and the best customer service whenever I need help. Cons Everything that I need to run my property business is here. My team loves it and it gives us all peace of mind. Review Source AL Anna L. Reservation executive Hospitality Used the software for: Less than 6 months ### "A Software which saves lot of time" February 21, 2023 5.0 So far all good. Customer support and respond should be faster. Last time we spoke they told they are hiring and this will be fixed soon. Pros Hostaway helps us managing our day to day tasks of running a travel and property management company. Cons Saves lot if time and has a public API which is flexible a documented. Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Reason for choosing Hostaway Flexibility and comes with not too expensive but value for money. (Still a bit expensive than PMS with less features) Review Source FI Fani I. Rental Manager Real Estate Used the software for: 2+ years ### "Personal review" October 16, 2020 5.0 Pros Product easy to use, Quick assistance when necessary Cons I miss: Easy on line contact when emergency Partner who could speak in my language (Greek) Review Source SB Susan B. Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "New user" May 27, 2022 4.0 Once we ironed out the early dramas we had a good experience. Pros The fact that is is operational over all platforms we require. Cons At the beginning of our experience we found it very difficult to communicate efficiently. Before our first meeting it would have been beneficial to have had some guidance around the need to share screens, etc via google meet. Review Source AH Aaron H. Owner Real Estate Used the software for: Less than 6 months ### "Great Service and Product!" April 29, 2022 5.0 Pros I can't say enough good things about Hostaway. Honestly blown away by their service, value, product and pricing. Very impressed with the onboarding process and Shakeel. Thank you to the whole team! Cons No Cons for me. What was surprising is how intricate the software is, but that is a good thing Review Source AM Andrew M. Manager Real Estate Used the software for: Less than 6 months ### "My Review of Hostaway" March 7, 2024 5.0 \[sensitive content hidden\] was awesome. He was very easy to talk to and quickly adapted his communication to match my level of technical knowledge. Pros Integrations with the various OTAs and the booking engine... and \[sensitive content hidden\] Cons That I couldnt sign up and start using it without an intro call, but I understand why. Review Source mG mason G. Property Management Real Estate Used the software for: Less than 6 months ### "Very pleased with the software and costumer service " August 26, 2021 5.0 awesome. Will be my recommendation to anyone who asks THE MAN WHO HELPED ME WITH THE ONBOARDING PROCESS ----- \[SENSITIVE CONTENT\] ------needs a raise or a promotion. Best costumer service I have ever received!!!! \[SENSITIVE CONTENT\] Pros It helps me keep organized and saves time on the automations. Keeps my accounting organized, taxes correct, and commission pay out tech is great Cons No direct VRBO communication on the VRBO platform Reason for choosing Hostaway best overall value for the price Review Source CP Cade P. MD Hospitality Used the software for: Less than 6 months ### "Great product and onboarding!" May 11, 2023 5.0 Pros Ease of use us of the hostaway dashboard and allowing you to do everything in one centralised location!Great onboarding experience! Cons No features that I dislike at this stage. Review Source Mercedesz A. Administration Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing customer support" July 26, 2022 5.0 Pros It seems like it offer a solution to every small problem Cons It is a hard process to master using it. Review Source CJ Chip J. Owner Real Estate Used the software for: Less than 6 months ### "Great onboarding support, knowledgeable experienced setup specialist make a huge difference." May 23, 2022 5.0 Excellent. Wish I had started with them. Glad we switched. Pros Ease of managing 5 key areas... channel management, direct bookings, cleaner management, maintenance management and website generation. 5 stars. Cons stripe integration, VRBO setup time lag. Reason for choosing Hostaway live customer support. Live people. Review Source RL Ryan L. Homeowner Real Estate Used the software for: Less than 6 months ### "Powerful and detailed -- not perfect, but definitely a time-saver." December 17, 2021 4.0 The onboarding process is fantastic. They'll schedule as many calls as you need, then graduate you to live chat. Pros Customer support is top-notch. Direct booking engine (website is "ok", but is improving) Automated messaging is great. Ability to 'push' changes to all channels. Cons No template for a word-processor type document VRBO-API takes weeks to set up (but apparently VRBO's issue) iOS app is really limited in functionality Review Source CA Christian A. Owner Real Estate Used the software for: Less than 6 months ### "Excellent Onboarding Process" December 2, 2021 5.0 Pros Going through an onboarding process with a new software can take time and can be confusing. The Hostaway team makes sure to pair you with a good Customer Success specialist, mine was \[SENSITIVE CONTENT\]. He has made sure to unpack the software in a very user friendly way. Couldn't be happier. Cons Once the sales team has you confirmed they do little to follow up. Review Source PO Peter O. Director Hospitality Used the software for: Less than 6 months ### "New to hostaway" July 6, 2023 5.0 Pros I find Hostaway easy to use and it has a lot of features that we require to run out holiday rental company Cons being new to Hostaway I don't have any negative comments Switched from [eviivo](https://www.capterra.com/p/66294/eviivo-suite/) price, functionality and ease of use Review Source MP Miguel P. STR Listings Assistant Hospitality Used the software for: Less than 6 months ### "Hostaway" November 10, 2022 4.0 it's been good so far Pros How it connects/integrates easily with other portals Cons not having a way to download the financial dashboard Reason for choosing Hostaway referral Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.