# Page 61 | Hostaway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 61 - Is Hostaway the right Property Management solution for you? Explore 1524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152433/Hostaway/reviews --- Hostaway 4.8 (1524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 61 - Reviews of Hostaway ## Showing most helpful reviews Showing 1501-1524 of 1524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Andrey B. owner Hospitality Used the software for: Less than 6 months ### "my small experience with app" February 23, 2017 5.0 easy to use, informative personal kind and skilled thank you easy to use, informative personal kind and skilled thank you easy to use, informative personal kind and skilled thank you easy to use, informative personal kind and skilled thank you Pros informative Cons price Review Source Response from Hostaway May 13, 2021 Dear Andey, thank you so much for the review. Also in vacation rental software, you get what you pay for, and we hope you find that we provide good value. KJ Kenneth J. Owner Computer & Network Security Used the software for: Less than 6 months ### "Great Customer Service!" March 2, 2023 4.0 I have been helping a client integrate Hostaway into a client's business. I have been working with \[sensitive content hidden\]. \[sensitive content hidden\] has been a blessing. He has cut hours if not days off of the time to get this project going. This project has run smooth as glass. Thank you for all of your help. Pros The software has been intuitive and easy to work with. Cons I haven't found any problems worth mentioning. Review Source TA Tiago A. International business director Information Technology and Services Used the software for: Less than 6 months ### "The best channel manager + pms" June 10, 2016 5.0 Hostaway is a new software that allows you to work multiple OTAs in a ver easy way. The price management is very easy. Also the calendar management is easy and effective. Pros Design User experience Functionalities Review Source Response from Hostaway May 13, 2021 Dear Tiago, it is working with great people such as yourself that makes us strive to improve our platform and make your life easier. Thank you for your support. EM Elizabeth M. Used the software for: ### "Superior customer service" February 17, 2017 4.0 On New Year's Eve Day, also a Saturday, I was able to get in contact with several people at hostaway to work on an issue I was having. They also took in to account a suggestion that I made and followed up the following quarter to let me know that my suggestion was actually being implemented! Review Source Response from Hostaway May 13, 2021 Dear Elizabeth, we recognize how busy our customers are during the times of the year when most people are taking time off. This is why we have arranged our support around your schedule rather than ours. Thank you for your review. And yes, your suggestion was implemented among with many others :) MK Maro K. CEO Commercial Real Estate Used the software for: Less than 6 months ### "Great and very useful app!" March 2, 2017 5.0 I am very surprised by the options this great app has, because even some older and famous channel managers don't have some options HostAway has - like linking multiple Airbnb accounts. I recommend HostAway highly! Pros Linking multiple accounts of an advertiser like Airbnb. Cons Stability, but that will come with time. Review Source ML Michael L. Used the software for: ### "Great customer service on top of a solid but growing product" February 17, 2017 4.0 I've been using Hostaway for several months, and I find it to be a good fit for my listing. While there are still several bugs to be squashed and features to be added, I find the responsiveness of the team (and their openness to suggestions) refreshing in the SaaS world of "we know better than the customer." Bravo to the team for a product that is an excellent value that just keeps getting stronger. Review Source Response from Hostaway May 13, 2021 Dear Michael, thank you for the review. We hope the improvements we've made since 2017 have helped you. Thank you for all the great feedback! MM Mark M. Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "great onboarding support" February 16, 2023 5.0 Great product, excited for them to continue to grow and evolve it. Pros Ramon was wonderful and made onboarding extremely manageable. Always willing to help and very knowledgeable. Cons Software lacks some key functionality and ability to customize. UX can be confusing at times. Review Source DS Donna S. President Real Estate Used the software for: Less than 6 months ### "Hostaway" January 21, 2022 5.0 Pros The customer service is great. The product is great. Cons It is hard to learn. I have had to jump on calls lots to try and learn the program. Review Source mY matthew Y. Company Director Hospitality Used the software for: Less than 6 months ### "Excellent customer service " February 17, 2017 5.0 In today's world customer service is ususally dreadful , but wow your chat help option is amazing and instantly helpful . Best customer service I've experienced in my life . Taken lots of stress of me with this , next thing I'd love is app :) Pros Like it Cons No app Review Source LP Luis P. Used the software for: ### "Great tool!!" February 23, 2017 4.0 After I tried it was much easier than i thought. Great tool, save us time and money. I will use always hostaway. Review Source Response from Hostaway May 13, 2021 Dear Luis, we kindly thank you for your review and will do everything we can to earn all 5 stars. GM Gediminas M. Used the software for: ### "Still a lot to improve" February 17, 2017 3.0 Hostaway is a very promising startup but still lots things to improve. The idea is great to combine all channels, however I came to some difficulties to aligning them and publishing my space in other portals. Review Source Response from Hostaway May 3, 2021 Dear Gediminas, Thank you for your review. Since 2017, we have improved a lot and have become preferred channel partners of the OTA's. Thank you for your feedback, it has really helped us to improve our services! SB Sylvain B. Used the software for: ### "Happy of the product" February 23, 2017 5.0 We have been using HostAway for last 6 months and we are happy of it. They are still some features we would like to see as booking widget for website. Pros Easy to use Cons needs booking widget for website Review Source Response from Hostaway May 13, 2021 Dear Sylvain, you are one of our oldest customers and we sincerely have enjoyed working with you throughout the years. If there's anything you ever need, you know how to get to talk to us. Have a great day! dN dorina N. accountant Accounting Used the software for: Less than 6 months ### "The best customer support" February 23, 2017 5.0 I am very pleased with hostaway support. Whenever I had problems or questions they replied very soon with help. Pros It is cheaper than others. The support replies very fast. Cons there are not enough websites to list the apartment compared to some other sites. The whole point of using a managing website is to be able to list the space on multiple websites. Review Source Response from Hostaway May 13, 2021 Dear Dorina, thank you for the feedback! Since you left the review we have implemented multiple new websites including FindRentals, Housestay and Tripadvisor. Many more will come soon! RE Rita E. Manager Hospitality Used the software for: I used a free trial ### "Amazing Short-term Rental Software" January 7, 2022 5.0 Pros All that you need for property management in One software. Cons It's $35 per Listing per Month. The support person didn't understand my request on the phone. Review Source MC Mark C. Used the software for: ### "Great Service" February 28, 2017 5.0 Easy to sync calendars, accurate and very friendly service. Although I am not using it to its fullest potential I do feel that this service could be a great addition to our business. Review Source Response from Hostaway May 13, 2021 Dear Mark, thank you so much for your kind words. We always strive to help our customers grow their business, using the latest technology paired with excellent support. PM Paul M. Owner Real Estate Used the software for: Less than 6 months ### "\[sensitive content hidden\] was great" February 21, 2023 5.0 Pros Too new to have opinions to be honest. I'm happy to say more when I know more. Review Source FS Filipe S. Owner Hospitality Used the software for: 1-2 years ### "Nice to use" February 17, 2017 4.0 Nice to use, Nice to use, Nice to use, Nice to use, Nice to use, Nice to use, Nice to use, Nice to use, Nice to use, Nice to use, Pros Simplicity Cons Price Review Source Response from Hostaway May 13, 2021 Dear Filipe, thank you so much for your review. We still haven't been able to sit together for a coffee in Porto, but the day will come soon! We hope to work together for many years to come. RW Robert W. Used the software for: ### "Excellent service" February 23, 2017 5.0 Helped me get on top of my account, kept prices accurate and generated more business. I highly recommend. Review Source Response from Hostaway May 13, 2021 Dear Robert, thank you so much for your kind words! Our customer's success is our success, and if you're happy we're happy. We look forward to working with you for many years to come! DD Douglas D. Used the software for: ### "The Most Responsive Service" February 17, 2017 5.0 We've had a very satisfying relationship with Hostaway and their dedicated crew. All concerns have been addressed with creativity and energy. Thanks. Review Source Response from Hostaway May 13, 2021 Dear Douglas, thank you so much for the review. It means the world to us. RN Ron N. Used the software for: ### "Great software for a great price" February 28, 2017 5.0 Hostaway delivers incredible value for money in managing most major OTA's for our bed & breakfast. Customer service is next to perfect in assisting and testing availability issues. Review Source LS Laura S. Used the software for: ### "The most easy channel manager" February 17, 2017 5.0 We really like this channel manager. It's really intuitive and any doubts we had were cleared really fast by customer support. We're really happy with this choice. Review Source TB Tonia B. Travel Consultant Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Executive World Travel - Review" February 17, 2017 4.0 As a home based travel agent I found that this site is: Good prices Easy you to use They give you choices International user friendly I am able to give my clients a few choices so that can decide what is best for their budget. Pros It is easy to navigate Cons N/A Review Source AM Andre M. Used the software for: Less than 6 months ### "Good service but fully depending on others" February 23, 2017 5.0 While the service itself is great and keeps improving and expanding, it is just a middleman service by nature which means the true results come from the other services it connects to. This makes it hard for me to review this service as I don't have too much luck with the connected services, safe for one of those I currently use. I am sticking around however as Hostaway keeps expanding and I hope to connect to more services which eventually will work for me as well. For what Hostaway is doing, I am satisfied and it's at a great price. Pros Keeps expanding. Cons Still kinda new so I have patience for new features. Review Source sT scott T. Marketing Manager Real Estate Used the software for: Less than 6 months ### "STAY AWAY !!!! TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES" April 26, 2017 1.0 STAY AWAY !!!! TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES Interface confusing terrible customer support saw no value tried to cancel multiple times . had to dispute charges on credit card Pros nothing Cons bad interface support and customer support Review Source Response from Hostaway May 3, 2021 Dear Scott, we have tried to reach out multiple times to discuss this with you and correct any wrong doings. However, we still haven't been able to find any proof of you ever being our client. Please reach out to me directly - I sent you a text message with my contact details. Best regards, Marcus Rader CEO and Co-Founder Talk to a Capterra advisor for free and get results within 15 minutes.