Who Uses This Software?

Because Veristream products are scalable, they are currently used by a wide variety of commercial customers ranging from single building multi-tenant application to large global business enterprise.


Average Ratings

29 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Veristream
  • www.veristream.com
  • Founded 2008
  • United States

About Veristream

Veristream is The proven leader in secure visitor management software-as-a-service (SaaS) for a diverse range of commercial applications. Take control & streamline visitor process with unlimited Kiosks. No more written visitor logs, struggling with software & hardware, on-site servers or waiting for IT support. Dramatically reduce visitor back-log with a user-friendly, efficient visitor management solution to verify visitors & streamline reporting. Simplify security guards visitor badging.


Veristream Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

Veristream Reviews Recently Reviewed!

still in early stages of testing and gathering feedback

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: screening tool is a great in assisting with enhancing Export Compliance. Very simple process from Employee User Type perspective. Notifies visitor and host.

Cons: the pictures are horrible when printed out to the point I don't see why its even necessary to have a picture.

still in early stages of testing and gathering feedback

Overall: doing away with our manual process. this is more streamlined and simple process.

Very easy to use

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The professional image of having pre-printed visitor tags is very important to us, and it makes our visitors feel very welcome when they arrive.

Cons: I had a tough time finding a nice looking way for people to wear the tags, but when I did, I was very pleased with the result. I think Veristream should offer more solutions rather than leaving it up to the customer to figure out.

Overall: Professional image, and addressed a safety issue of knowing who is currently in our building.

017aa6f24959083be8968ce06869dda9

A software program that works anywhere you need it to register guests/visitors.

Nov 07, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The software is user friendly for entry of visitors/guests and our security guards manage to get check in quickly.

Cons: The system has had issues during the last couple of weeks in the morning when we have had a large number of visitors/guests to check in.

Excellent for notifying reception that someone is coming to the office

Nov 02, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can send an email to the visitor to confirm their visit, as well as reply back to the reception station if you as the host are running late or need to get a message to the visitor

Cons: It would be great if the delivery option was available to all users and not solely in the Admin function. This way the recipient can notify the receptionist that they are expecting a package and how many, just as they do for visitors.

Overall: Mainly, the ability to notify my front office of intended visitors, what location the visitor needs to be directed to and to notify the host that their guest(s) have arrived without hunting them down.

easy to use system for visitors might need some more usability features

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use for visitors especially the barcode and smartphone us very handy. Also good is that everything is web based

Cons: might become better with some usability features for the registering people and some more dynamics of the website. It is quiet static now and some features like registering reoccuring visitors are not always getting emails with barcodes...

Overall: reduction in time of receptionist by not having to phone the people.

Log on and get it done, that's it. no fuss no muss

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the simplicity. it doesn't have a lot of extra unnecessary stuff to wade through. you can easily get to what you are looking for and get it done.

Full encompassing application

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Encompassing

Cons: Setups are not as easy and I would like

Overall: With the ability to not only track visitors, it creates custom badges, integrate into security badge system and check for dangerous parties. Awesome !

Recommendations to other buyers: must check this out as an option

Virtual Visitor Badging Kiosk

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredibly easy to operate with a lot of flexibility and customization capability. We've taken a "meat and potatoes" initial approach but intend to leverage full capabilities as we roll out to other North American Centers.

Cons: We would like to have the capability to print badges in a couple of colors.

Overall: Sales and technical support from initial contact to local implementation has been excellent. Response time and engagement also excellent whether reaching out to Sales Support team or Help Desk. Courteous and professional.

Recommendations to other buyers: Excellent partner to work with. Open-minded, responsive, creative.

Excellent service!

Mar 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer friendly and conscious! very open to creative ideas shared by customers for customisations. THANK YOU! Veristream

Curtis | Liz | John are our achors here at Johnson & Johnson

This software has been great so far

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The pros it has been very dependable. My support help Christina has been a great help trying to
get my printer up and running again

Just implementing so not fully functional yet.

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We evaluated numerous products when we started looking for a visitor control system and iVisitor was the only one that had the capabilities we needed. Additionally, we receive immediate and friendly support from Laurel and the rest of your support team any time we have a question. I am impressed with your service and support. I do have one suggestion however that we feel would enhance your product. You should give Admin users the ability to perform configuration of certain features, such as add/remove fields, alter field names, set up security classes and functionality.

The software is proven to be user friendly and highly effective in communication to all parties.

Sep 15, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software fulfills the campus needs to monitor and specify the various type of traffic during the course of the day. Its simplicity is as valuable as its comprehensibility.

It is a very easy and very smooth software.

Sep 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this software for signing visitors and vendors. It is a very smooth process and quick and easy for people to understand. I very much like how we can save people in the system for simple sign in. We have a lot of vendors who come in multiple times a month or even a week and its simple to just know who they are and sign them in. Instead of them always having them sign in and get a picture taken.

A con that I have, when I go to save someone as a Pre-Approved visitor, I can't take the picture I already took when the signed in. I have to save their information and than the next time they come in take a picture. I hope for a way to just take the picture I just took and add it to the profile.

The Customer Service agent I work closely with Laurel Cates is fantastic. Anytime I have a question or need help she responses very quickly and is very informative. She is a pleasure to work with and has given me a lot of knowledge on how to work the software better.

So far relatively painless to use. The duplicate name entry continues to be an issue

Apr 03, 2015
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: User friendly.

Duplicate name entries with CSV file uploads is an ongoing issue.

I Visitor Review

Mar 17, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using I-Visitor for over a year. Seems to be going well with little to no issues

Ivisitor usage at our location

Mar 11, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would like to say that the Ivisitor system is good to operate and our lobby officers can use the system easily. We had issues with the printing of badges, however, have corrected that issue. I am overall happy with Ivisitor. The Tech support is good and quick to reply to questions. Thanks.

Phoenix Contact Review of iVisitor

Mar 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is very simplistic, which makes it great for everyone to quickly pick up on.
Curtis and Liz are excellent when it comes to customer service. They are always there and eager to help when there is a problem, even if the problem does not originate at Veristream.
The system downtime is non-existent
There is some customization that Phoenix Contact would like to have, but it is not available to be incorporated into the program. These have been discussed with Curtis.
Overall, I would recommend this system to anyone.

iVisitor at our building

Mar 09, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have iVisitor integrated with C-Cure at our building and it works nicely. Each visitor badge printed sends an update to our security system activating the badge for just that day and for just the turnstiles the guest will be using. Since the system is on the web, all of our tenants have access to enter their own visitors. We also do a nightly upload to iVisitor that syncs it with C-Cure, thereby eliminating the need to add and delete users manually. As you can imagine, that's a nice feature to have at the building of 1.2 million square feet.

Our biggest issue has been web printing to Datamax thermal label printers. The configuration is a bear. The support folks at Veristream were helpful but this issue costs them a star. If they had a more turnkey printing solution they'd get an A+ because the product really is pretty good. I'd recommend it.

iVisitor Review

Mar 09, 2015
5/5
Overall

Comments: I manage security for a commercial hi-rise building. We encounter basically 300 -400 visitors a day. After facing challenges for seven years using a visitor system that was tedious and needed constant service, I have found the iVisitor Web System to be quite the opposite. The iVisitor System is user-friendly, in that, it is very easy to use, allows tenants to manage their data, and has substantial instructions that clearly explain how to work around the system. I find that the majority of my tenants need only a brief tutorial of the system and their off and running. In addition, the system requires little maintenance on the administrative side. It quickly imports data and it sends email alerts immediately when guest(s) arrive. Importing large visitation Groups into the system is very easy also.

Lastly, my support team has the responsibility of checking guest(s) in once they have been registered. The support team has told me that attaining the iVisitor System is one of the best ideas the building has ever undertaking.

iVisitor "Two Thumbs Way Up"

iVisitor Review - 5 STARS

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: iVisitor is the most superior and technically advanced visitor management system I have had the honor to work with.
Veristream┬┐s seamless software, impeccable customer service and quick turnaround on requests is why they are so successful in the marketplace.
I give Veristream 5 stars and know the tenants in our building would as well. Their product, iVisitor, has streamlined guest and vendor check-ins for a safer and more productive transition from our lobby to their floor destination. If you want the best, look no further, Veristream has the solution.

Great support!

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: iVisitor really streamlines our visitor management and security in the building. Curtis is easy to reach and very attentive if ever there is a need with tenants. Zero complaints!

Security Leader

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This Tool has enhanced my overall physical program by 10 fold. The iVisitor team and leadership that Curtis has provide made the transition and maintenance seamless. We did have problems on the backend with the GE Oracle data base keeping current with the IVisitor feed. This since has been rectified.

Excellent

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent, easy to use, intuitive software while still maintaining the necessary and nice to have features. Great and responsive support staff.

Just what we were looking for

Mar 06, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been very satisfied with I-Visitor capabilities as well as the service. The implementation was done with relative ease. Only downside really is that the self-check in has not really gotten the utilization we had hoped for. This may have something to do with the touchscreen monitor being overly sensitive. We have been very happy with the product though and it is very intuitive/easy to use.

GE Review

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using iVisitor for a number of years and find it easy to use. The system has more features than we use and seems to be enhancing it's features.

Great Product, Great Customer Service

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a customer of IVisitor for well over 13 years and have always been impressed with the reliability, ease of use and some of the best customer service I have run across. In addition, I have been very impressed with the continued improvement in regards to technology upgrades(Self service kiosk, mobile phone application, etc..) I have recommended this product numerous times to many of my counterparts because of the reliability, technology but mostly because of the stellar customer service.

Aon Center i-Visitor review

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In working with Veristream since 2002 I have been very impressed with the support they have provided for us. Their equipment is sound and the software rarely gives us any problems but when it does their technical support provides us with a solution usually on the same day and sometimes within the first hour of addressing our issue.
When it comes to the printers we use, general cleaning is needed twice a month to keep the thermal print heads clean and working properly.
The one true advantage that Veristream has over any other provider in this field is working closely with Curtis Hrncirik and Liz Colena. If we request a change to the system in order to make our operation work to our specific needs they come through for us every time. That's what makes Veristream's product and specifically your personnel the best in their field.

Thank you,
Michael Koziol
Aon Center
200 Randolph Drive
Chicago, IL

iViistor NYTimes Building

Jan 12, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great product and technical support. Easy to use, we deployed to fifteen plus tenants without much instruction. We presently replaced the lobby sign in register with iVisitor also.

Best deal in town.

Jan 12, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: After looking at five visitor management systems, I picked iVisitor as the clear choice. iVisitor has features only seen in for purchase systems that cost from $8,000 per station to $50,000 per system, and iVisitor does most of the system upkeep and administration for you! Laurel has been there every step of the way and is a fantastic resource! iVisitor works hard to make their interface as intuitive and user friendly as possible. One thing I would like to see is the kiosk feature evolve to allow the visitor to scan their own license and take their own picture.