--- title: "FraudLabs Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FraudLabs Pro Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more." source_url: "https://www.capterra.com/p/152460/FraudLabs-Pro/" page_type: "product" language: "en" --- # FraudLabs Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FraudLabs Pro ## What is FraudLabs Pro? FraudLabs Pro service screens credit card transactions for online frauds. It increases e-commerce merchant profits by reducing chargeback, improving operation efficiency and increasing revenue. Merchants can investigate all complex, high-risk orders in a simple way by using merchant administrative interface. ## What is FraudLabs Pro used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 90% Neutral 2% Negative 7% Starting price $29.95 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FraudLabs Pro?[Manage this product listing](https://www.g2.com/products/fraudlabs-pro/claim_requests/new?auto=true) ## FraudLabs Pro Overview Updated September 2026 AI summary FraudLabs Pro offers cloud-based financial fraud detection for small and midsize businesses, with a focus on custom fraud rules, payment fraud prevention, and check fraud detection. It supports both banking and eCommerce workflows and provides API access for integration. The software includes a free plan, and its straightforward pricing model is often noted by users. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FraudLabs Pro 4.4 (41) VS. [4.9 (17)](https://www.capterra.com/p/10021163/Flagright/#reviews) Starting Price $29.95 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (41) Ease Of Use 4.8 (26,641) Value For Money 4.3 (34) Value For Money 4.8 (20,480) Customer Service 4.4 (31) Customer Service 5.0 (20,738) ## FraudLabs Pro alternatives [4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Feedzai](https://www.capterra.com/p/156229/Feedzai-DS/) [4.7 (11)](https://www.capterra.com/p/156229/Feedzai-DS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156229/Feedzai-DS/) [Formica AI](https://www.capterra.com/p/232343/Formica-Fraud/) [4.9 (16)](https://www.capterra.com/p/232343/Formica-Fraud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232343/Formica-Fraud/) [View all alternatives](https://www.capterra.com/p/152460/FraudLabs-Pro/alternatives/) ## FAQs about FraudLabs Pro Overview ### Which roles and teams benefit most from FraudLabs Pro? FraudLabs Pro is most used by business owners, CEOs, and other executives who need to reduce chargebacks, approve legitimate orders faster, and protect revenue. IT leaders, administrators, and development teams use it to automate fraud screening, integrate risk checks into checkout workflows, and support customer service with clearer transaction decisions. Answer based on 40 reviews Overview ### What company size and industries is FraudLabs Pro built for? FraudLabs Pro is built for small businesses, with 100% of reviewers coming from that segment, and it primarily serves e-commerce merchants. Reviewer industries are led by Information Technology and Services at 13%, followed by Marketing and Advertising and Retail at 10% each, mainly for financial fraud detection. Answer based on 41 reviews Features and Usability ### What are the key features of FraudLabs Pro? FraudLabs Pro offers API access, fraud detection, check fraud detection, and payment fraud prevention for banking and eCommerce workflows. It also includes custom fraud rules, data discovery, data verification, financial transaction approval, and third-party integrations to support transaction screening and risk checks. Integrations ### Which third-party tools and platforms does FraudLabs Pro integrate with? FraudLabs Pro connects natively to WHMCS, its primary cataloged integration and the third-party platform most often referenced for setup. This integration supports online payment fraud prevention workflows for businesses using WHMCS-based billing and account management. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does FraudLabs Pro offer? FraudLabs Pro provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature use, while videos support visual, self-paced learning and step-by-step review of common tasks. Getting Started and Support ### What customer support options does FraudLabs Pro offer? FraudLabs Pro provides email/help desk, FAQ/forum, knowledge base, and chat support. Users describe the support team as quick to resolve problems, suggesting responsive help for common issues. The available self-service resources can also help users find answers without waiting for direct assistance. Answer based on 1 reviews ## Features AI summary Based on 316 Financial Fraud Detection reviews Capterra data shows that buyers of financial fraud detection software rank the following features as their top priorities: - **Transaction Monitoring** (**86%** of reviewers rated this feature as critical) - **Electronic Payments** (**70%**) - **API** (**64%**) FraudLabs Pro includes **API**, which can help businesses connect fraud checks with other systems and keep data moving across their payment stack. However, it does not offer **Transaction Monitoring** or **Electronic Payments**. Instead, it provides other highly rated capabilities, including **Fraud Detection** (**71%**) and **Payment Fraud Prevention** (**73%**), helping businesses identify suspicious activity, reduce payment risk, and giving teams more control over transaction review and fraud response. Fraud Detection 4.4 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity API 4.1 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Payment Fraud Prevention 4.7 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Data Verification 4.3 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Financial Transaction Approval 4.4 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Approve legitimate financial transactions after reviewing for fraud or other risks Check Fraud Detection 4.4 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Detection of fraudulent checks to prevent financial losses FraudLabs Pro 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Check Fraud Detection: Detection of fraudulent checks to prevent financial losses - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - Fraud Detection: Identify and prevent suspicious activity - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (41) 4.5 Based on 41 reviews ## Pricing Value for money 4.3 (34) Free Trial Free Version Basic $29.95 Per User,Per Month Value for money 4.3 (34) 4.3 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (31) 4.4 Based on 31 reviews ## User reviews Overall rating 4.4 Based on 41 reviews Filter by rating 5(27) 4(10) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent GS Gee S. Web Designer Marketing and Advertising ### "Avoid at all Costs - Conflicts with Payment Plugins" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2023 Pros Nothing The plugin not only didn't work, but it caused major problems to the websites and changed the status of transactions without them being paid at all. Cons On our clients 3 websites it conflicted with payment plugins and caused transactions to show as paid when a payment process was not completed/aborted. Lost a lot of product/$ that was posted out, luckily we picked up the problem within days. Support had no answers for us and we had to remove immediately from all 3 online stores. Reasons for choosing FraudLabs Pro It promised so much, but sadly didn't deliver. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2023 Hi Gee S., can you please contact us at support@fraudlabspro.com? We are regret that we were unaware about the mentioned incidents, we would like to investigate this further. JR Jesse R. CEo Information Technology and Services ### "Get Fraudlabs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2023 Pros Get FraudLabs and save yourself from headaches. Cons Nothing I love it and can’t think of anything else Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Erik B. Owner Utilities ### "Great service for small companies!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2023 FraudLabs has been easy to use for me from the get-go, and I love using their web portal and other services to quickly check over clients to ensure their trustworthiness and good intentions. Pros I love that FraudLabs has an easy-to-understand pricing architechture and not a whole heirarchy of per-use billing. I also enjoy their simple web portal with lots of input fields and the ability to trial the service for as long as you want before you commit to buying. Cons The one thing I might dislike about FraudLabs is because they are a monthly subscription service, a company that rarely gets customers might have an unnecessary cost tacked onto their operating expenses for a service they rarely use. Alternatives considered [MaxMind minFraud](https://www.capterra.com/p/84995/minFraud/) Reasons for choosing FraudLabs Pro An easy to understand pricing model, free trial, and an amazing web portal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mike B. Managing Director Automotive ### "Fraudlabs, has done what it said it would" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2023 It's definitely a worthwhile addition to any woocommerce store that worries about fraudulent transactions, before installing Fraudlabs we had a string of fraud, but since installing we have had zero beacuse of the additional information that we now have on each transaction. Pros Integration to our WooCommerce store was a very straighforward process, and right out of the box it enabled us to detect fraudulent transactions, whist it isn't perfect, and you do get false positives, it enables the sales team to cross reference transactions with our payment provider and also to call the customer to get further information to determine the legitimacy of the purchase. Cons We use the free version, if the paid version was a little cheaper we would probably use some of the more advanced features. Reasons for choosing FraudLabs Pro Fraudlabs had the features we were looking for the competitors didn't have all the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mthobisi Glen S. CEO/Owner Marketing and Advertising ### "Best for Fraud Preventing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2023 Pros I like the fact that i can link it easier with my system which is whmcs Cons For me for now since im based in South Africa it is too expensive but the free version does it for me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Cheryl G. Director of Information Technology Medical Devices ### "Very helpful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2023 Pros Very nice tool to help you determine if an order is valid or not. The free version is worth looking into. Cons The custom rules may be a bit intimidating for some users Reasons for choosing FraudLabs Pro Free Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Serieka C. Owner Food & Beverages ### "Great app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2023 Pros It sends email about potential fraud to let merchants decide if they want to cancel the order or not Cons There should be a way to automatically refund customers that place orders where billing address doesn’t match registered address Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kevin K. Managing Director Retail ### "Great tool for ecommerce start-ups" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 7, 2023 Pros FraudLabs has a generous free plan, which upon creating an account comes with preset recommended triggers for fast integration Cons One suggestion I have is to incorporate capability to ignore orders made with third-party marketplaces. I’ve integrated FraudLabs wth BigCommerce, and orders imported from the eBay storefront still count toward the monthly usage limits, although payments are handled within the eBay platform directly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Brian K. Owner Retail ### "Just what you need. Not too little for too much." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 6, 2023 Pros Does what's needed. Super easy to sniff out bad guys. Cons Haven't found any cons yet. Keep up the good work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KA Kiaya A. Owner Retail ### "Awesome product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2023 Awesome Pros I really like the fact that it helps to weed out fraud and possible fake chargebacks Cons I had no things that I liked least. I am overall pleased with the experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152460/FraudLabs-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs FraudLabs Pro](https://www.capterra.com/compare/152460-207944/FraudLabs-Pro-vs-PayPal)