FraudLabs Pro

FraudLabs Pro

4 / 5 4 reviews

Who Uses This Software?

e-Commerce merchants


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • FraudLabs Pro
  • www.fraudlabspro.com
  • Founded 2004
  • Malaysia

About FraudLabs Pro

FraudLabs Pro service screens credit card transactions for online frauds. It increases e-commerce merchant profits by reducing chargeback, improving operation efficiency and increasing revenue. Merchants can investigate all complex, high-risk orders in a simple way by using merchant administrative interface.


FraudLabs Pro Features

  • Access Security Management
  • Check Fraud Monitoring
  • Custom Fraud Parameters
  • For Banking
  • For Insurance Industry
  • Internal Fraud Monitoring
  • Investigator Notes
  • Pattern Recognition
  • Transaction Approval

FraudLabs Pro Reviews Recently Reviewed!

A great addition to our website to reduce the fraudsters.

Aug 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Rules can be customized to give us the fraud score most relevant to us. Quick response when I had questions about configuration. Wildcard blacklisting of fraudulent email domains was a big help to us. Our DEV team had the magento module installed quickly.

Cons: More detailed online documentation would be be helpful and a lower cost plan that included more rules for a site with fewer transactions; but its still a good value so far.

AMAZING Suppport, Quality and Highly Advanced Technology, i am AMAZED!!!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Advanced Fraud Detection, Premium Support, Quality Services and so much more. I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.

Cons: No Cons at All, a Top Quality Product and i Highly VOUCH this Product and the Most Advanced Fraud Detection System too use for your Company.

Overall: I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.

Trusting fraudlabs pro is the worst mistake you can possibly make for your business

Jul 27, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I used to like the fact that they have a free version, until it approved over $3000 in fraudulent transactions... DO NOT TRUST THEIR OPINION ON YOUR TRANSACTIONS!!!

Cons: The fact that they have almost destroyed my small business by approving so many fraudulent transactions. I'm now in debt, and no longer able to charge credit cards as my processor has dropped my business. If you are considering their service, don't. There are many other fraud services which will actually deliver on what they promise to do. And when FruadLabs Pro was faced with the fact that their service failed me so miserably, they offered to upgrade me for 6 months. Why would I possibly want that? So I can incur more fraud? No thank you. The end result, they don't stand by their product or their advice and will leave you holding the bag after putting your business in debt. If I could give them zero stars, I would.

Overall: Absolutely nothing. Trusting the opinion of their service has put my business in thousands of dollars worth of debt after approving many, many fraudulent orders.

Easy to use app. Free 500 credits per month good enough for my small business.

Sep 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Support a lot of rules
Free for small business

Cons: Lack of documentation

Overall: We installed the app in our Shopify store. It immediately detected all fraudsters behind anonymous proxy servers and cut down our chargebacks.