# Zahara Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zahara the right Purchasing solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152469/Zahara/reviews --- Zahara 4.4 (32) [View alternatives](https://www.capterra.com/p/152469/Zahara/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zahara Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Kerry R BookkeeperConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Good program to use for procurement management, especially for more complex companies who need it for multiple sites and departments.“ June 24, 2025 JM John Ross M Electrical & Quality ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The main flaws which let the software down is it's lack of support to integrate with Sage 50 Accounts cloud remote Sage Drive.“ February 9, 2022 EB Ellie B Business Operations and HR SupportHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Our employees love being able to see their budgets clearly when raising purchase orders.“ May 16, 2025 JM John Ross M Electrical & Quality ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “We really like the fact that purchase ordering is very simple, straightforward and saves time due it's automated setup with workflows etc, updating GRNs and matching orders against invoices.“ February 9, 2022 JH Jack H CFOHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Very user friendly cost effective tool, which compared to other high end software is a fraction of the price .“ December 20, 2022 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BR Barry R. Financial Operations Apparel & Fashion Used the software for: 6-12 months ### "Overall good and functionally friendly system" March 12, 2020 5.0 Overall experience has been great It was easy to setup business, users and documents requirements and basic workflows All help desk queries have been handled in a great manner and excellent efficiency Also great test-ability with allowing multi businesses and testing at full range Pros The ease of overall use, the setup of users and allocation of abilities Not used to full capacity - used alongside other in house system - used only as a PO generator and approval trail Cons Lack of ability to set required fields and over complications for multi functional divisions (multiple managers within division with workflows to each) Not used to full capacity - used alongside other in house system - used only as a PO generator and approval trail Reason for choosing Zahara This product was tested before acceptance and found it to be what we required and easy to use This was also used by a manager at a previous company and was recommended Review Source JH Jack H. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Great value product" December 20, 2022 5.0 Pros This app has helped our small company of US nursing homes to integrate AP requisition and invoice processing seamlessly into QBO. I have used it now for couple of months in trial basis and upgraded and expanded it across our platform. Very user friendly cost effective tool, which compared to other high end software is a fraction of the price . Highly recommend this program for small business! Would be happy to share my personal experience with anyone thinking of trying it. Cons It does take a bit of time to set up but will save you much time and money in the long run Review Source Response from Zahara November 21, 2024 Wow! Great review. Thank you so much for taking the time. We're thrilled that you gave a 10/10 to recommend us. Have an awesome day. sincerely aH alex H. director Environmental Services Used the software for: Less than 6 months ### "support was just not given" August 13, 2021 1.0 slow to use the app keeps crashing no support for queries Pros the sales pitch was great yje promise of support was amazing Cons The time to get this working is rolling into months and months with no end in site Switched from [Sage HRMS](https://www.capterra.com/p/227236/Sage-HRMS/) the sales pitch was great Review Source Response from Zahara February 10, 2022 This is an exceptional review as all Zahara setups go through our project office with a contract specification, so this review doesn't make sense to us. KG Kevin G. Director Farming Used the software for: 6-12 months ### "Zahara is nice and easy to use" March 12, 2020 5.0 Pros It is now very easy to raise purchase orders and manage our invoices. we used to do it all on paper but now with Zahara it is so much easier. it is just a case of click click done. I hate paperwork so this makes it easier and much quicker. the support are great, we haven't had any issues, but they are quick to answer questions and the demos are good. Cons nothing really. it has saved me so much time and effort I can't fault it. Review Source RK Rajesh K. Accountant Construction Used the software for: Less than 6 months ### "Zahara PO system" August 30, 2016 4.0 The system seemed to be a good step between basic and advanced and we also came to learn that it's fairly new therefore being developed further. As such it was a good fit for our business requirements which is also growing. We didn't want an "all singing and dancing" system however we also didn't want a basic system.. Zahara was an ideal fit as we thought it would develop as we grow and as such meet our requirements for at least the short term if (at worst) not long term. The owner managed business was akin to our business and as such added to the plus points. The people behind the system were friendly and helpful from demo to implementation. Whilst Zahara does not have all the features that we require, it had the key ones that we required and as such it was decided to go with this provider. We're still in the early stages or using the system so a full review is not practical at this time. Pros The flexibility of the platform and the ability to create bespoke workflows ourselves is key. The platform itself is quite easy to set up and use. Cons Some features are currently in development and there are some bugs in the system however they are being fixed as found. Some features are not functioning for us but it is being looked into. The features at present are not fully to our requirements however it is hoped that it will develop and meet all our needs. Whilst we have had instant responses to our queries, it would be useful to have a support email for the users. Review Source BG Brendan G. IT Biotechnology Used the software for: 1-2 years ### "PO's made easy" August 15, 2018 4.0 good Pros its easy to use, well layed out and functional Cons I can not see the contents of my PO's on the main screen, i have to click on the PO to open it, this is time consuming especially when searching for an old PO for say a printer i purchased, i dont know the PO number so being able to see the items in the PO without clicking to open it would be so beneficial and a huge time saver. Review Source SC Sophie C. Finance Manager Gambling & Casinos Used the software for: Less than 6 months ### "Great customer service" May 26, 2020 5.0 Pros I have recently purchased this software (we are yet to use it implement this) \[SENSITIVE CONTENT HIDDEN\] has been my point of contact from the demo to the completion of the software set up to our needs. He has been so helpful, always so quick to reply to questions and he also set up the software for us extremely quickly and accurately. Very happy with the customer service and I will review again once we have used the software for a short time as we are implementing this into our processes from tomorrow. Cons The mobile app is not yet set up for invoice approval. Review Source KM Kirsty M. Used the software for: Less than 6 months ### "Simple, user friendly purchase order solution." August 23, 2016 5.0 Zahara is a brilliantly user friendly system with a fresh, clean user interface. As a cloud based piece of software it has proved to be the ideal solution to the automation of our purchase order generation and streamlining of our approval process. Pros Simple and easy to use and set up. Fantastic, fast customer service and support with flexibility and openness to new ideas. Simple email notifications to approvers enabling easy approval of requests when out of the office. Generation of professional looking purchase orders. Cons We understand there are continuous improvements and updates but, the ability for the system to select the appropriate approval workflow based on the net total of the order, instead of the user selecting manually, would be a nice feature. Review Source AB Alex B. Financial Controller Used the software for: Less than 6 months ### "Great Piece of Work " August 4, 2016 5.0 We haven't been using Zahara for long but we can already see how the increased visibility of costs and easy implementation of approval processes will increase our efficiency compared to chasing down approvals manually and not really keeping a record of this. The software is user friendly and when I have had any questions the customer support (!!Martin!!) has been amazing and responded in no time with all the info and help I've needed. Pros Easy to Use Makes Approvals Easy Allows for individual project budgets and costs to be tracked Customer Support Cons It would be great if this software directly integrated with Xero so that when I add a purchase invoice in Xero I could simultaneously match it off against the PO in Zahara. Review Source Response from Zahara August 4, 2016 Full Xero integraion is coming soon MB Martin B. IT Services Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Fantastic solution, ticks all our boxes and more." March 31, 2017 5.0 I can't recommended Zahara highly enough. Click2scan are a fantastic company and a absolute pleasure to deal with. Clear and straightforward usability that doesn't even require user training. Fully customizable workflows and the approval process has given us more control and better visibility of spend. They constantly listen to users and are happy to implement new ideas. Regular releases means we are always up to date, and the cloud solution is always available with fantastic speed. I would recommended to anyone without hesitation. Pros The approval process in Zahara has given us more control and better visibility of spend Cons Single Sign on would be nice and the ability to add our own corporate skins/colours would be good. But these are very minor things. Review Source IR Ian R. Accounts Payable Manager Pharmaceuticals Used the software for: Less than 6 months ### "Well thought our purchase order software" June 29, 2016 5.0 Zahara is a really nice, well thought out cloud-based system for managing spend. We liked the simplicity yet functionality. Pros Very easy to raise an order and get it approved. Nice reporting as well with some great visuals. The budgets are a great feature. Cons I know its coming but it would be nice to have some extra functionality around approvals. Review Source Kerry R. Bookkeeper Construction Used the software for: 1-2 years ### "Great procurement software for construction industry" June 24, 2025 5.0 Good program to use for procurement management, especially for more complex companies who need it for multiple sites and departments. Pros It helps with controlling costs and we can part allocate to purchase orders (as we tend to get several invoices per order) Cons Bit of a learning curve and had quite a teething issues but most have now been resolved. Sometimes it would of been more helpful for support to fix what was wrong instead of directing us to help articles to do it ourselves, which took up our valuable time. Review Source Response from Zahara June 25, 2025 Hi Kerry, Thanks so much for your review! We’re glad Zahara’s helping you manage costs and procurement across multiple sites. Great feedback on support and the learning curve—it helps us get better. —The Zahara Team AB Ashleigh B. Head of Finance Hospitality Used the software for: 2+ years ### "Game changer" June 23, 2025 4.0 Overall Zahara has been great for our business and I've been happy to share our experience with others Pros Changed our PO system and need for paper invoices. It is so easy to locate older invoices and be able to share information with the auditors easily Cons Sometimes doesn't read invoices as expected. Would like the GRN icon to show on the Invoice Inbox list so we can see at a glance which PO has been received before processing the invoice Review Source Response from Zahara June 25, 2025 Zahara Response: Hi Ashleigh, Thanks for the fantastic review! We’re so glad Zahara’s helped transform your PO process and made audits easier. Your feedback on invoice reading and GRN visibility is really helpful—we’re sharing it with our product team. Thanks again for being such a great advocate! —The Zahara Team GR Graham R. Head of Systems Transportation/Trucking/Railroad Used the software for: 2+ years ### "Strong offering in P.O & Invoice Management" June 25, 2025 4.0 Overall the Zahara system has sped up our P.O & invoice processing which has created efficiencies which we can taken advantage of. Pros The Integration with Sage 50 & ability to create automated workflows to process purchase orders & invoices. Cons Management of rounding issues when invoice values have been miscalculated & system level decimal places config rather than supplier level. Alternatives considered [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reason for choosing Zahara Not enough features which would not achieve our objectives Review Source Response from Zahara June 26, 2025 Hi Graham, Thanks for the great feedback! We’re glad Zahara’s helping streamline your PO and invoice processes. We’ve noted your points on rounding and decimal settings—improvements like this help us get better. Thanks for being with us! —The Zahara Team EB Ellie B. Business Operations and HR Support Hospitality Used the software for: 6-12 months ### "Great, user-friendly, accounting software" May 16, 2025 4.0 Overall, Zahara is a great accounting software, with the ability to build fairly complex workflows. Our employees love being able to see their budgets clearly when raising purchase orders. Pros Zahara is a relatively user friendly system, with great reporting tools and an exceptional ability to create workflows. The process for raising purchase orders is great, and the software scans invoices and pulls details from the scan, automatically matching the invoice to a PO, which is a great feature. Cons Uploading multi-page invoices sometimes results in wrong information being pulled, or being matched to a wrong PO, which can be time consuming to resolve. Review Source Response from Zahara June 25, 2025 Hi Ellie, Thanks for the great review! We’re thrilled to hear Zahara’s workflows, reporting, and budget visibility are making life easier for your team. We appreciate your feedback on invoice uploads—this is an area we’re continuously improving. If you need any help with setup tweaks, just let us know. Thanks again for choosing Zahara! —The Zahara Team RW Robin W. Financial Controller Hospitality Used the software for: 2+ years ### "Good All Rounder for Purchasing" August 29, 2024 5.0 Works well for multiple department order and invoice approval without high cost or difficult setup Pros Ease of use and adaptability. Allows configuration for different approvers and complex chart of accounts Cons Does not check duplicates in Xero but is excellent at checking duplicates in itself so just need to be strict on passing ALL invoices through the system. Alternatives considered [Paperless](https://www.capterra.com/p/10001916/Paperless/)[AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) Reason for choosing Zahara Much more flexible and user friendly for purchase order processing and approvals Review Source Response from Zahara November 21, 2024 Thank you for sharing your detailed feedback and highlighting Zahara as a "Good All-Rounder for Purchasing"! We're grateful to have you as a customer and are striving to improve our software for all the services we cover. Thanks again JRM John Ross M. Electrical & Quality Manager Construction Used the software for: 1-2 years ### "Good overall but lacks full integration with our main Sage 50 Cloud Accounts Software" February 9, 2022 3.0 Our overall experience with Zahara has been mixed and very up and down. Generally, the purchase ordering and invoicing system is excellent and it is exactly what we were looking for from this software. Technical support are generally very supportive and quick to get back with any problems. The main flaws which let the software down is it's lack of support to integrate with Sage 50 Accounts cloud remote Sage Drive. We have used Sage 50 Accounts throughout the company's lifetime and we are not currently considering moving away from that. Despite requests to try and integrate the software with Sage drive, we have had nothing but rejection from Zahara on this matter. We previously had Sage Drive setup with no issues and it was an excellent tool that could be used anywhere. With workers working from home, this is a key feature that is missing at the moment as we were advised by Zahara to switch off the Sage Drive to prevent data errors occurring between Smart Sync and Sage 50 Accounts servers. We have a main server setup so the Sage & Smartsync data files are stored on there. We have moved this onto another PC previously to rule out a faulty server but this made no difference. We often have to carry out a repair process in Sage which is caused by Zahara rounding off VAT amounts differently to Sage, which leaves the data a penny out. This is a relatively easy process to fix compared to the more serious data errors that are caused by the interaction with Zahara and the Sage 50 Cloud Pros We really like the fact that purchase ordering is very simple, straightforward and saves time due it's automated setup with workflows etc, updating GRNs and matching orders against invoices. We like that suppliers get an automated email sent from Zahara which is very flexible based on the workflows we have setup ourselves. The technical support line are helpful in getting back to us with any problems. Cons We are unhappy that Zahara cannot and will not change to integrate better with Sage 50 Cloud Accounts remote Sage Drive. With workers working from home, our previous setup with Sage 50 Accounts Cloud remote Sage Drive was a brilliant tool for checking on our accounts at any time from anywhere. With Zahara, we have been advised to switch this off due it's major data errors which can occur. We have encountered major data errors over the past year and a half since we got it which is not sustainable for our company. We have recently been trialling the Mobile app Quick Order for those ordering at the counter. There seems to be work needed done to this as we have encountered a number of errors since we started using it which have all been reported. The analysis & reports section needs work done to it as reports only come out in CSV files rather than clear PDF versions. Reason for choosing Zahara Advertisements looked really good and the company looked like a well-constructed setup that had similar ideas to our company model. Switched from [Construction Manager](https://www.capterra.com/p/231631/Construction-Manager/) Too time consuming for our workers to input all the data. The system was always out of date until the info was transferred from paper and manually inputted in the software. Review Source CM Catherine M. Head of Finance Non-Profit Organization Management Used the software for: Less than 6 months ### "Zahara makes our purchasing run smoother and is a pleasure to use" August 18, 2022 5.0 The project team were amazing! Turnaround of our queries and requests was very fast. They found the solution we needed every time. Add to that their patience and confidence in us, which helped us through the set-up process and teething issues. Staff have quickly adopted the system and have already started enjoying using it. Pros Integrates smoothly with Sage 50. Intuitive for non-finance Staff approving invoices. Cons Set-up was quite labour-intensive due to the complexities of our approval system. The training process could be improved. It consisted of weekly sessions which double-up as set-up sessions, so not always appropriate for all Staff. We forgot what we had learnt over the 6 weeks. We would have preferred a longer intensive training session towards the end for everyone involved. Reason for choosing Zahara It was a reasonably-priced solution, UK- based and ticked all the critical boxes. Review Source Response from Zahara November 21, 2024 Thank you for a top review. We know it's been a while, and we're sorry we didn't thank you sooner. Just to let you know we are taking notes and aim to improve our customers' experience of Zahara month by month. Thanks again Tom P. Projects Finance Manager Facilities Services Used the software for: Less than 6 months ### "Great system for managing PO process" September 1, 2020 5.0 Working with \[SENSITIVE CONTENT HIDDEN\] of Zahara was a pleasure and he helped guide us through a lot of changes needed as a result of implementing Zahara. Pros The best thing about this software is that it removes a lot of our old email/manual processes which is what we urgently needed to simplify the process and make efficiency gains. In addition, the supplier portal feature is expected to vastly improve the process for our suppliers to do business with us. Cons I would say there isn't much to critique, so far so good! :) Alternatives considered [Medius](https://www.capterra.com/p/172465/MediusFlow/) Reason for choosing Zahara The Zahara software was at a more reasonable price point and they had worked with AD to create new integration. Switched from [FocalPoint Software](https://www.capterra.com/p/83509/FocalPoint-Software/) We needed a system which offered the supplier portal and mobile app features at reasonable price point. Review Source AR Alifa R. Finance Administrator Retail Used the software for: 2+ years ### "Zahara Review" January 24, 2023 4.0 It has replaced our previous purchase order system which was paper based to an online system which can be accessed from anywhere. Pros The product meets the business needs and is effective. It has moved us into the future becoming fully paperless within finance. It is quick and all team members are able to raise purchase orders. The document history is a great feature for solving queries as well as audit purposes. Cons There are always new features which doesn't work well with colleagues who don't like change. Review Source Response from Zahara November 21, 2024 Thank you so much for taking the time to review Zahara. It does mean a lot to us. We understand your frustrations over many new features. We are taking note. New features should now slow as we get closer to the perfect AP Software we can possibly be. thanks again AV Alexandra V. Accounts Assistant Events Services Used the software for: 1-2 years ### "Envisage Feedback" March 10, 2020 3.0 Pros The sign off of PO's. Different authorisation levels etc. Sage integration Uploading of quotes & delivery notes Cons Runs quite slow PO's that are part allocated aren't adjusted for. posting invoices and creating PO's is a lengthy process. The customer ref. doesn't show in 'external ref' in sage. Reporting function is rarely accurate job no.s, cost codes and nominals aren't copied down in large PO's Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Wanting to get PO's authorised Review Source Response from Zahara March 12, 2020 Our aim is to make invoicing and PO's as easy as possible, based on other feedback we are doing a good job of this - if you would like to get in touch for some training, we would be more than happy to help. We are constantly working to make Zahara better for you, so your feedback is greatly appreciated. AB Alex B. Financial Controller Used the software for: Less than 6 months ### "Great Piece of Work" August 4, 2016 5.0 We haven't been using Zahara for long but we can already see how the increased visibility of costs and easy implementation of approval processes will increase our efficiency compared to chasing down approvals manually and not really keeping a record of this. The software is user friendly and when I have had any questions the customer support (!!Martin!!) has been amazing and responded in no time with all the info and help I've needed. Pros Easy to Use Makes Approvals Easy Allows for individual project budgets and costs to be tracked Customer Support Cons It would be great if this software directly integrated with Xero so that when I add a purchase invoice in Xero I could simultaneously match it off against the PO in Zahara. Review Source HJ Harry J. Admin Education Management Used the software for: 6-12 months ### "Has been a revolutionary piece of software for us." June 29, 2016 5.0 The team behind Zahara are great they talked us through how to use it, and how to integrate it into our current systems. The graphic feature is great seeing the different charts and graphs! Pros Completely Customisable! Review Source IH Ian H. Financial Analyst Hospital & Health Care Used the software for: Less than 6 months ### "A world-class solution" August 8, 2016 5.0 We had been looking for a purchase order system that required limited IT skills to use. Zahara has turned out to be exactly what we needed. It integrates with our AP solution as well so we now have a fully-automated purchase to pay solution Pros Ease of use and simplicity together with the ability to create very sophisticated workflows using the additional FileDirector system that is fully integrated. Cons We need a bit more narrative around budgets - the ability to set budgets on individual GL codes is on the roadmap which will be really good for us. Review Source FS Fraser S. Finance Director Construction Used the software for: Less than 6 months ### "Most Flexible Purchase Order Software Out There" March 31, 2017 5.0 Zahara keeps getting better. We've saved hours of processing time, and gave gained a huge amount of control over our spend. The part we like most is being able to get the information straight into our accounts system. The team there are always responding to our requirements and keep improving the service (even quicker than we can react to!) Pros Flexibility Speed Integration with other systems Continuous Improvement Adaptability Ease of Use Cons A few minor bugs here and there, but always dealt with very quickly when raised. Great communication from the support team Review Source Similar Products Featured