# Flexydial Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Flexydial Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/152474/Dialer-Software --- # Flexydial Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Flexydial ## What is Flexydial? Flexydial is dialer management software that enables the delivery of a customer experience. Flexydialsoftware also enables customers to go remote.Admin can access to Monitor Agent in real-time report and analysis and the Agents can manage inbound & outbound calls. Other Flexydial features - Predictive Dialers, CRM integration, Callbacks, Dispositions. Deliver a better customer experience with skills-based routing, agent management, and real-time insights, ## What is Flexydial used for? [Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Flexydial?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.buzzworks.com/&name=Flexydial) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flexydial 4.0 (3) VS. [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price Contact vendor Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (881) Value For Money 4.3 (3) Value For Money 4.5 (792) Customer Service 3.7 (3) Customer Service 4.6 (812) ## Flexydial alternatives Highest Rated [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Flexydial Overview ### What company size and specific industries is Flexydial built for? Flexydial is designed for small businesses through enterprises in India and Southeast Asia that need support with communication management, remote deployment, data insights, tech stack integration, service uptime, and security. The description does not name specific industries, but it is aimed at organizations with business communication needs. Features and Usability ### What are the key features of Flexydial? Flexydial offers dashboard reporting, call center management, and call routing for inbound and outbound operations. Core dialing tools include auto-dialer, predictive dialer, progressive dialer, and manual dialer, plus call recording, call logging, IVR, queue management, and real-time analytics for campaign and performance tracking. Getting Started and Support ### What training and onboarding options does Flexydial offer? Flexydial provides in-person training for teams that want direct, face-to-face instruction. This format supports guided setup, feature walkthroughs, and question-and-answer sessions during training. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Flexydial offer? Flexydial provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog data, so no claims can be made about response times, helpfulness, or common issues users may face. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Call Distribution 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Center Management 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Caller ID 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Flexydial 36 features Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics A call center that primarily receives calls, typically customer service focused Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Agents choose who to call and when Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A call center that primarily makes calls, typically sales focused Organize and manage the accomplishments and development of employees or performance of applications or systems System calls multiple numbers at once and connects the agent to the first number that answers Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Monitor wait time and abandonment for incoming requests that have not been routed View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 4.3 (3) ### Starting price Free trial not available Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(1) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BG Biplab G. RDM Information Technology and Services ### "Dialer Management" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 3, 2023 Pros Team Support & handy in nature. But team coordination is required internally for advance features. Cons Easily configurable but need to more focused with product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Preeti G. Senior Graphic Designer Human Resources ### "Best software dialer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 14, 2023 Pros Calling service feature and the quick 24x7 customer support facility Cons Data prevention of a customers.Overall a good experience Reasons for choosing Flexydial A known Indian dialer software and a quick customer support service provided Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Sagar J. SEO/SEM Manager Marketing and Advertising ### "Best Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 Pros Calling speedNo errorHighly securedUnlimited free customization Cons As of now there are no cons and we are satisfied with the services Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.