Who Uses This Software?

Local Government, Municipalities


Average Ratings

7 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $990.00/year/user
  • Pricing Details
    VADAR Cloud 24/7 Encrypted Access, Backups, Disaster Recovery, and more
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • VADAR Systems
  • vadar.cloud/
  • Founded 1996
  • United States

About VADAR Systems

Financial cloud suite made for Massachusetts cities and towns. VADAR integrated suite eliminates redundant data entry and saves money will all-inclusive, competitive pricing. 1st Class support to over 100 local governments since 1996.


VADAR Systems Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

VADAR Systems Reviews Recently Reviewed!


Vadar is a very good product. I like that all the features "talk" to one another.

Mar 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: I enjoy having Vadar on the Cloud. Ease of access and speed has increased significantly. I like the reporting capabilities in Vadar, and find them very useful for my EOY reporting. Overall Vadar is a great product, and I look forward to new changes and modifications of the system to help better streamline the reporting process.

Cons: Not enough trainings. There is so much I still do not know. It would be most beneficial if there were user trainings for AP, AR, JE, budgeting, and to go over some of the other features in Vadar.

I also dislike setting up links, wish there was an auto feature some how.

Vendor Response

by VADAR Systems on April 03, 2018

Thank you Mary, it's a sincere pleasure serving you and the town. Please call (877) 823-2700 to request a refresher any time.

The ease of the integration has been key to keeping all the town's records balanced

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration and being on the cloud. It makes is so easy to access your data from anywhere and being the Town Accountant it is wonderful to able to access the tax collector information and tax title on my own to reconcile accounts.

Cons: I personally don't have a true Con, but our treasurer totally hates the cash book and it isn't user friendly and could really use an overhaul to be more treasurer user friendly.

Overall: Makes my job so much easier

Vendor Response

by VADAR Systems on April 16, 2018

Thank you for your review, Kelli. It is a pleasure to serve you and your communities.

Accounting made easy for our small town

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the software is compatible with my colleague's needs as well. I can use the accounting to get my reporting done, and the collector can keep track of all our taxpayer's accounts. The best part is the customer service...the team at VADAR is GREAT!!!

Cons: We sometimes have to rely on the developers to help resolve problems, but they are super and can usually do what we need with little fuss.

Vendor Response

by VADAR Systems on April 16, 2018

Thank you Jennifer, and thank you Boxborough for being highly valued customers.

Reliable, easy to use, some reporting would like more flexible and different options for reporting

Apr 02, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use. Going to areas of different functionality is common sense and intuitive. Easy to load files for online payments.

Cons: Reporting functionality could be more broad. Customer service is good however sometimes an issue is unresolved between local IT management and tech support thru Vadar due to communication obstacles.

Vendor Response

by VADAR Systems on April 16, 2018

Thank you for your feedback, Brian. We can't wait to show you advanced reporting capabilities!

It works, user friendly.

Mar 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Support is outstanding. Moving to the Cloud has made the use of the produce even more efficient.

Cons: I can honestly say after using this software for more than 18 years, it has been extremely reliable and certainly designed for the Municipal Market.

Overall: Fast, quick, efficient and reliable.

Vendor Response

by VADAR Systems on April 02, 2018

Thank you, Dot. It has been a pleasure serving you all these years.

We have had a fairly good experience with VADAR.

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that this software only has what we need and that we are not paying for more than what we are going to use. I also love that the software is geared to Massachusetts and has many functions built in to provide for efficiency of annual state reporting.

Cons: The reporting features make it very difficult for non-financial managers to understand the reports. The way the lines are clumped together also makes it challenging to figure out which line goes with which numbers.

Overall: It is customized for Massachusetts. It is intuitive and instructional on how to proceed with complicated processes.

Vendor Response

by VADAR Systems on June 06, 2018

Thank you Heather, it's a sincere pleasure to serve you. We'll reach out to share mid-process reporting and report formatting.

it's not user friendly

May 23, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: nothing positive; it takes time to understand how it works, still trying to know the steps and it is too confusing

Cons: not user friendly, too confusing; takes a long time to know the process works, it takes time to understand how it works, still trying to know the steps and it is too confusing