# Idea Drop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Idea Drop the right Idea Management solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152521/Idea-Drop/reviews

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Idea Drop

4.6 (29)

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Last updated March 13th, 2026

# Reviews of Idea Drop

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

BF

Belissa F

NeuroscientistHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“The app is easy to use, and it facilitates a better communication at the industry.“

April 22, 2021

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bob M.  
Solutions Manager  
  
Used the software for: Less than 6 months

### "A great platform with all of the basic functionality that a new ideation strategy needs. "

November 2, 2017

5.0

Excellent engagement with employees, participation by team members and superb quality of discussions and ideas created as a result of implementation.

Pros

Great customer support and communication from the IdeaDrop team. Software is simple and easy to use.

Cons

Some of the filtering tools are a bit clumsy, but the team there is working diligently to upgrade them and I forsee some great changes in that department in the near future (bumping up my easy of use and functionality ratings in doing so!)

Review Source

SE

Simon E.  
Managing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Idea Drop has transformed the way we collect and action ideas across our business "

September 6, 2016

5.0

We quickly saw the benefits of Idea Drop as teams throughout the business began collaborating, communicating and sharing ideas in ways we hadn't seen before with our existing tech stack. Idea Drop's fresh interface and intuitive social features made it quick to onboard our teams and we now rely on it to capture, enrich and action new ideas across the business on an ongoing basis.

Pros

Fast to onboard team members; very low training costs; highly intuitive design and user experience. The mobile apps are a big plus for us too as a number of our team members are rarely at their desk. Particularly like the status tool, which enables us to align our workflow with ideas and keep everyone in tune with what we're doing with the ideas they share. Cloaking is popular too enabling staff to hide their identities when sharing ideas.

Cons

Would love to see wider integrations with other elements of our tech stack such as Slack and Office 365.

Review Source

RB

Roxanne B.  
Project Coordinator  
Entertainment  
Used the software for: Less than 6 months

### "Microgaming"

July 10, 2019

4.0

Positive experience and the staff are really helpful even after post launch. Turnaround on issues is resolved in good time

Pros

Easy to use and fit for purpose. Optimized for mobile. The score system is great

Cons

There are a few restrictions on reports, manually having to request monthly innovation score reports. Branding is restricted. Doesn't allow you to upload videos. You don't get notified every time a new idea comes through unless you follow that person, difficult with on a huge scale.

Review Source

Response from Idea Drop

July 17, 2019

Dear Roxanne, Thank you so much for taking the time to submit a review. We are very glad to hear you enjoy using Idea Drop and that you find it well optimised for purpose which is to effectively drive innovation in Microgaming. Just wanted to clarify that even though we don't support native videos yet, it is possible to add Youtube and Vimeo videos to enrich your ideas and challenges. Thank you once again for your feedback. We are constantly improving our platform as well as adding new features. An improved reporting possibilities and notification system is already in our roadmap and will be available for you to use very soon. Best wishes, Idea Drop team

JB

John B.  
Mechanism  
Automotive  
Used the software for: 2+ years

### "Mechanism "

June 20, 2021

4.0

Amazed

Pros

Design and customer service representative

Cons

Takes far to long to get things accompanied

Review Source

VR

Verified Reviewer  
Senior Project Manager  
  
Used the software for: Less than 6 months

### "Great team and product. Worked hard to engage with us and win our trust."

October 31, 2017

5.0

Ability to gather ideas and opinions from a wide range of our user communities. Being able to 'cloak' ideas means that some of our more reluctant users can contribute without feeling too exposed.

Pros

The solution is intuitive, well presented and can be picked up easily by users. We are currently in the pilot phase and found that all of our team could very quickly familiarise themselves with IdeaDrop. They were able to contribute ideas and discussion points very quickly.

Cons

Cost of additional Consulting services could be more competitive. We would be keen to engage if the price was lower.

Review Source

VR

Verified Reviewer  
IT Project Manager  
Education Management  
Used the software for: 6-12 months

### "My experience has been good with Idea Drop"

February 14, 2018

4.0

Pros

It is easy to use as an end user and is similar to twitter. You can post ideas in short words and you don't have to fill a lot of info to submit idea, which is a plus for the user as it will not turn them away from dropping new ideas to the portal.

Cons

Limited reporting features but this being a niche company, I'm sure they will add more reporting capabilities.

Review Source

MA

Melissa A.  
Project Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Idea Drop- great system for innovation, collaboration and fun!"

May 16, 2019

5.0

Fantastic experience. Idea Drop is vested in our success!

Pros

Idea Drop is very intuitive and easy to use. The features and functionality are robust and allow one to post ideas, challenges, share results and access the best ideas via dashboards and reports. There is a lot of collaboration and application for Idea Drop in our healthcare organization. The Idea Drop team is phenomenal and has helped us every step of the way. Idea Drop provides great planning and training tools/resources and is customizable.

Cons

We love Idea Drop and the Idea Drop team. We would like if Idea Drop had more robust capabilities to link multiple departments and employees together (for posting challenges/ideas). Other than this, everything is great!

Review Source

Trina V.  
Research and development professional  
Government Administration  
Used the software for: Less than 6 months

### "Effective journey of ideas in the organization"

April 23, 2019

5.0

Pros

The success in implement innovation for any organization is the effective communication and discussion of ideas at all levels. I consider this tool one of the best in market for that purpose.

Cons

I do not find deficiencies in the software, it has everything necessary to implement innovation in any company.

Review Source

VR

Verified Reviewer  
Senior Engineer: Rocket Motors and Warheads  
  
Used the software for:

### "I reached out to Idea Drop for a Customer Demo and they really went all out!"

May 9, 2018

5.0

Pros

Idea Drop was really easy to use. One of the key benefits is also that it is so easy to configure, and is very well presented.

Cons

The price, when converted with a South African exchange rate is not ideal. That being said, the comparison between Idea Drop and other Innovation Platform Providers and their pricing is very similar.

Review Source

Benoit L.  
Head of Rental Solutions UK  
Financial Services  
Used the software for: 1-2 years

### "Good way to start generating ideas"

June 23, 2019

4.0

Pros

Collaborative, actual, simple to use for users

Cons

Reporting not great Missing an idea management functionality to be able to follow ideas through

Review Source

DL

Darren L.  
Engineering Director  
Automotive  
Used the software for: 2+ years

### "A great tool for ideas capture and for driving innovation"

November 28, 2017

5.0

Expert network connection and input to technical issues

Pros

Being able to connect to people I don't know Ability to create challenges to get inputs and ideas submitted to specific problems Ability to see other challenges and contribute ideas to them Interaction with global network over different time zones Removes organisational hierarchy barriers

Cons

Could be more intuitive in user interface - minor point Software is web based so is not loaded as part of daily pc start-up - needs positive action to engage

Review Source

JJ

Joern J.  
Product Owner  
Wholesale  
Used the software for: 6-12 months

### "Ideadrop is based on a motivated team which considers agile values and provides innovation spirit."

December 5, 2017

4.0

Pros

\- Modern and intuitive user interface and user experience. - Social features facilitate communication around ideas. - Transparency for everyone in the organisation. - Accompanying ideas from origination until its implementation.

Cons

Currently it is the performance. Due to the amount of ideas we experience long page loads within the main functionalities. Also there is some space for user interface optimisation.

Review Source

CP

Chad P.  
Dispatch coordinator  
  
Used the software for: 1-2 years

### "Idea Drop gives us platform that enables me to capture the best and brightest ideas from just about every person from everywhere. The software us take out complicated spreadsheets, outdated intranets tools, and time-intensive surveys and feedback from t"

November 15, 2017

4.0

On top of that, Idea Drop is capable of gathering and capturing ideas from anyone from anywhere in the world. This makes it a perfect ideation and innovation management platform for our team and office. With Idea Drop, everyone in our organization can submit ideas anonymously via a cloaking functionality.

Pros

Idea Drop is intuitive, removes hierarchical barriers, and makes it faster to get help and support across the business. Idea Drop allows gathering insight and ideas from across teams, departments and offices globally. It brings our entire business into a central innovation flow, engaging everyone from front-line staff to C-Level execs.

Review Source

CC

Colleen C.  
MSS  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "As I see it"

July 9, 2019

5.0

As I mentioned above - I really am happy to see something finally come in to play to use as a platform for ideas!

Pros

That a platform like this is available. One central place - on line - no paper work needed. Many eyes can view this and can possibly be implemented a lot quicker than the paper trail or sending to a general box. Can watch the progress.

Cons

It's a bit busy and at the beginning a bit hard to navigate. The help is great but a more in depth tutorial would be very helpful. With more practice it will get easier to work with the program.

Review Source

MA

Muhammad A.  
Credit Manager  
Financial Services  
Used the software for: 1-2 years

### "Encorage Innovation & Collabaration"

June 28, 2019

5.0

Overall, it's a great platform for any organisation to improve the process and achieve their transformation objectives. It also encourages staff communication & motivation.

Pros

Easy to use Visible to everyone Staff motivation Encourage innovation/process improvement

Cons

Tagging system is not explained Inbox would be more useful to keep track of ideas as old ideas go down bottom the list.

Review Source

SS

Stephen S.  
Operations Director  
Oil & Energy  
Used the software for: 6-12 months

### "A great tool for encouraging collaborative innovation "

June 7, 2017

5.0

Lots of new ideas but more importantly , excellent collaboration between employees

Pros

Easy to use and encourages interaction on ideas that are raised within the company. It automatically does the job of reviewing and filtering out the best (and most relevant) ideas It doubles up as a communication tool

Cons

Can sometimes appear to want to do too much i.e. be all things at once. Its key benefit is creating a platform to share and filter ideas - need to be careful it doesn't become a platform for trying to run an entire business

Review Source

FW

Feli W.  
Innovation & Project Manager  
  
Used the software for: 6-12 months

### "Great tool to manage/collect the idears of your employees"

June 13, 2018

4.0

Pros

Easy to use not too complicated and stuffed with features UX similar to most social tools, therefore the handling is quite familiar even tough you never used the tool before

Cons

\- App slightly buggy - More Text editing features would be good (Bold, Tabs, etc.) - More functions would be great

Review Source

ZB

Zoe B.  
CSO  
Accounting  
Used the software for: Less than 6 months

### "Idea Drop "

May 16, 2019

4.0

Excellent. Idea drop are easy to do business with, are responsive and collaborative.

Pros

The software is so easy to use, it is intuitive which drives early adoption and engagement.

Cons

It is important to get the taxonomy right from the start to ensure that you benefit from the reporting tools.

Review Source

HO

Harry O.  
COO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Intuitive and easy to use software that gives people the confidence to put their ideas forward"

June 2, 2017

5.0

Pros

It really is straightforward and even the Luddites on your team will be able to use it from the outset without a lengthy on-boarding process. Our members don't want to receive hundreds of emails so by putting forward challenges and ideas on Idea Drop they're able to access all the information they need without clogging up their inboxes. They can then come back to us with feedback and new ideas which allows for a more collaborative process.

Review Source

AP

Ashley P.  
Director  
Entertainment  
Used the software for: 6-12 months

### "Idea Drop for Internal Corporate Initiative"

May 16, 2019

4.0

Pros

The platform is easy to use and the dashboard is clear and well organized.

Cons

Some functionality that is useful to a big corporation is not yet implemented (i.e. syncing DLs with Outlook)

Review Source

RH

Roland H.  
Managing Director  
  
Used the software for: 1-2 years

### "Great software. Designed thoughfully with the user in mind. "

December 5, 2017

5.0

Pros

Idea drop has a really nicely designed and intuitive interface with several novel features and functionality.

Cons

The main challenge is around the ability to brand or customise the platform for our clients requirements.

Review Source

RJ

Rob J.  
Police Officer  
  
Used the software for: 6-12 months

### "This is fantastic for engagement with big teams"

November 30, 2017

5.0

Pros

ease of use, the algorithms, videos; the support and flexibility and enthusiasm of the team. It is a great package that is easy and fun to use that anyone can access

Cons

sometimes it is not clear when you have posted - so you can end up doing it multiple times. It can take a while to navigate around

Review Source

DH

Dil H.  
Co-Founder  
  
Used the software for: 6-12 months

### "The easiest way to curate, and explore, the best ideas, for any business! "

October 26, 2017

5.0

Pros

How it simplifies a common problem for any business - managing your ideas! Through Idea Drop, we can share and curate ideas across our entire team, developing them and enhancing them, all in one platform. Sticky notes and countless email threads are long gone!

Review Source

EK

Emily K.  
ASAI  
Retail  
Used the software for: 6-12 months

### "Easy to use"

July 2, 2019

5.0

I like that the company has opened up Idea Drop to all of the employees. There are some ideas shared that have been implemented, and others that are just simply complaints without a solution. The users should understand that there needs to be an ideal solution to their complaints.

Pros

This software is pretty easy to use. I like that you can answer anonymously, or with your name associated.

Cons

I can't really say anything I like least.

Review Source

AB

Ainhoa B.  
Producer  
  
Used the software for: 6-12 months

### "It's a fun and easy to use."

February 14, 2018

5.0

Pros

Great way for anyone in the company to share thoughts, new ideas and to propose initiatives. Awesome!

Cons

It would be good if it could be integrated in one of the software we already use, instead of being a separate app.

Review Source

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