# Marsello Pricing 2026 | Capterra > Learn more about Marsello pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/152524/Goody/pricing --- # Pricing for Marsello [4.3 (104)](https://www.capterra.com/p/152524/Goody/reviews/) Write a Review! ## [Marsello](https://www.capterra.com/p/152524/Goody/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No ### Loyalty Launch $60 **Pricing Model:** Other **Payment Frequency:** Per Month Loyalty Launch plan includes: - Customer loyalty program - Points program - Reward redemption - Loyalty automations - Referral program ### Professional $135 Professional plan includes: - Customer loyalty program - Points program - Reward redemption - VIP tiers - Loyalty automations ### Plus Contact Vendor for Pricing Plus plan includes: - Custom sites and database size - Customer loyalty program - Points program - Reward redemption - VIP tiers ## Popular alternatives to [Marsello](https://www.capterra.com/p/152524/Goody/) Looking to learn more about Email Marketing software similar to Marsello? 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Value For Money[4.2(104)](https://www.capterra.com/p/152524/Goody/reviews/) Pros Cons [Read All 104 Reviews](https://www.capterra.com/p/152524/Goody/reviews/) Read Full Reviews Below Mark P. Director Retail, 1-10 employees Used the software for: 6-12 months ** Overall Rating 1.0 ** Ease of Use 4.0 Customer Service 1.0 Features 4.0 Value for Money 2.0 Likelihood to Recommend 20% 2/10 Reviewer Source Source: SoftwareAdvice December 21, 2025 "Great to start with, but terrible when things go wrong" **Overall:** Avoid if you use woocommerce!!! We updated our woocommerce store and re-activated the Marsello API. Marsello then saw all the old orders as new orders as they had been assigned new ID's within woo. this DUPLICATED every order on Marsello DOUBLING peoples loyalty rewards in an instant and potentially costing me thousand of pounds. Marsello has no checking in place to weed out dupicates even though EVERY order has the exact same date and time stamp and transaction amount. It's now been two weeks and marsello have failed to get back to me ONCE regarding a resolution for this. The reason we chose marsello is for the intergrations to lightspeed epos and woo, but looks like we'll be dropping lightspeed and marsello now. I've written this as a way to hopefully get this issue resolved as I have had nothing from marsello other than "we're looking in to it" emails every time i get in touch. Up to this point the experience has been good, other than the pop up which is poorly designed and looks like it's been coded by a 5 year old (my webdesigners comments) But I rate a company on their ability to resolve issues when things go wrong and on this occasion it's been a 1 star **Pros:** Great set up and intergration, worked well with our website and retail epos, Liked the unlimited marketing by email ability and metrics are good. **Cons:** When things go wrong they're terrible at sorting things out, we've had an issue for a couple of weeks and nothing is being done about it. Rytis S. Director Retail, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra September 17, 2024 "Caution: Unreliable Service and Unresponsive Support" **Overall:** We had a very disappointing experience with this company. After dedicating three months to testing their platform, we encountered numerous bugs and technical issues. Despite this, we were charged in full during that entire period. In the first month, we were billed for an API and an additional site, despite not having any additional sites. We raised this issue multiple times but received little to no support. Our main point of contact, \[sensitive content hidden\], was dismissive of our concerns, repeatedly stating that their company is exceptional and without faults. Unfortunately, their loyalty program was completely unusable due to persistent bugs, and their customer service was slow to respond. When we requested a refund for the services we couldn’t use, we were told that they do not offer refunds, citing their terms and conditions. There is alot more to say about it, but we will leave it here. We strongly advise caution if considering this company. **Pros:** Cheesy presentation by sales team, company name also sounds good. **Cons:** Hidden costs No custommer support Full of bugs **Alternatives Considered:** [Customer Loyalty](https://www.capterra.com/p/218685/Piggy/) **Reasons for Choosing Marsello:** Price offered at the time and sales representative pitch. [Read All 104 Reviews](https://www.capterra.com/p/152524/Goody/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)