# Maintainly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Maintainly the right Facility Management solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152526/Fixd/reviews --- Maintainly 4.2 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of Maintainly Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews AR Amanda R Service CoordinatorFacilities Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Easy, fast and convenient to use , the option to change the location is the best for me and the new changes on PPM scheduling.“ May 13, 2024 LV Lisa V Service PlannerRenewables & Environment, 51 - 200 employeesUsed the software for: More than 2 years. “can't create bulk task with top tier asset“ March 10, 2022 EV Edwin V Services ManagerIndustrial Automation, 2 - 10 employeesUsed the software for: 6-12 months. “We have suggested some features to the team and they always answer with an improvement or any turnaround to get our job done.“ February 19, 2025 TT Timothy T wind turbine technical specialist Utilities, 201 - 500 employeesUsed the software for: More than 2 years. “I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me.“ July 27, 2020 MR Michel R WTG Maintenance EngineerOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “I've been using it for maintenance, asset, and inventory control and it helps me to make strategic decisions on budget and time planning.“ July 24, 2020 LL LaTessa L Inventory ManagerRenewables & Environment, 201 - 500 employeesUsed the software for: More than 2 years. “I wish the search feature was more user friendly. If you don't type in the exact working, it will not pull up the inventory item.“ October 6, 2020 LV Lisa V Service PlannerRenewables & Environment, 51 - 200 employeesUsed the software for: More than 2 years. “Easy to assign tasks,“ March 10, 2022 RT Roberta T Met Mast SpecialistRenewables & Environment, 51 - 200 employeesUsed the software for: 6-12 months. “Not so intuitive, users report of work hour is so poor (few information and not possible to customize).“ August 3, 2020 ## Showing most helpful reviews Showing 1-25 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rick P. System Administrator Utilities Used the software for: 6-12 months ### "Gets the job done" April 8, 2019 5.0 Pros Whenever I have a problem with tracking my inventory I always turn to Fixd. It does a wonderful job in that aspect. Cons It took some time for me to get used to the user interface. Review Source EV Edwin V. Services Manager Industrial Automation Used the software for: 6-12 months ### "Best tool for Industrial Services management" February 19, 2025 5.0 Since we use Maintainly in our industrial services company, we are bringing to our customer most value with all the data organized and all the tasks recorded. Pros The easy interface and the excellent support 24/7. We have suggested some features to the team and they always answer with an improvement or any turnaround to get our job done. Cons The size allowed for uploaded documents (currently under support team review) Alternatives considered [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) Reason for choosing Maintainly Fracttal is a nice tool with a out-of-budget price. Switched from [Notion](https://www.capterra.com/p/186596/Notion/) Basically, we used a Notion database linked to Google Docs documents to keep a track of our services. But the effort to keep all the databases updated and the documentation organized was really annyoning. Review Source TT Timothy T. wind turbine technical specialist Utilities Used the software for: 2+ years ### "fixed ever changing " July 27, 2020 3.0 Pros stores data and scanned documents I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you . Cons I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you . Review Source Response from Maintainly August 26, 2020 Hi Timothy, Thanks for your review & sorry to hear that the recent product advancements interrupted your current flow. We'll shortly reach out to you directly to arrange a call to as it appears that you may have missed the advanced filtering option that now exists - so you can actually continue to view tasks in the same way that you previously did. IT Ivan T. Maintenance Officer Civic & Social Organization Used the software for: 6-12 months ### "Game-Changer for SMBs." June 18, 2025 5.0 Pretty much first class. Maintainly has been a revolution for us. It fills the niche for a quickly learned, uncomplicated and inexpensive software for SMBs. Pros How organised it allows us to be. The conversational nature of the threads. The history that the asset system allows us to keep. Cons I've still not figured out how to set up the automatic generation of tasks so that they get created a specific amount of time before the due date. The Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Maintainly Price. Plus the impression that it was easy to use. Review Source JS Janice S. Parts Procurement & Inventory Anaylst Renewables & Environment Used the software for: 2+ years ### "Excellent System, User Friendly with all the info you need!" September 23, 2019 5.0 I first started using Fixd 4 years ago when I worked for a different company. After being hired by another company who needed an inventory system it was a no brainer for me to instantly think of Fixd! My employer had begun trying to set up a different system and after one look at it I told them that there was a much better system out there called Fixd. I explained the system and showed them how it worked and they where very happy to switch. Pricing is excellent, support is top notch and the system covers all levels of inventory management. The customer service and IT support that fixd offers is unlike many other programs I have used. The team at Fixd is easy to get in touch with and is always there to help with whatever you need! Pros I have always liked how easy this system is to use. My site technicians who where not computer savvy easily caught on to the system and how it worked and enjoyed using it as it made their lives so much easier! This system is also web based so a company like the one I work for with heavy security and firewalls makes this system a perfect fit as it doesn't require its own server. Cons There isn't anything I do no like about this software. User friendly, and covers all areas of inventory management. Reason for choosing Maintainly Fixd was the best choice and offered everything we needed in a user friendly environment. Review Source JR Jason R. Maintenance & Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Maintainly Review" June 20, 2023 4.0 Maintainly are very good to deal with. They guided us through the onboarding process to ensure we got it right the first time. Pros Ease of use and it covers all the necessary features required. Cons That we don't utilize it to it's full potential. We are still learning and growing in this space. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/)[MEX Maintenance](https://www.capterra.com/p/56749/MEX/) Reason for choosing Maintainly Maintianly recognised us as a NFP with a high social impact within our community and tailored a package specifically for us. We were more than just a number. Review Source Response from Maintainly August 2, 2023 Thanks for the feedback, Jason! We're happy to help out with NFP's whenever possible under our Maintainly Social Impact Program. MG Mike G. Category Manager - Wind Utilities Used the software for: 2+ years ### "Good sound product" July 26, 2020 4.0 Very good system with excellent and approachable support staff. Only real downside is that software functionality and/or screen appearance is often changed without advance notice to users or even release notes. Not always an issue but this can be a problem if one is going in to do a quick query/adjustment "on the go" and has to try and work out what is going on. I would like the ability to write my own bespoke reports. Pros Cost effective, easy to use and intuative. Cons Asset Structure can be a bit confusing and is inconsistent overtime between sites and there are a couple of data vagaries from the early days that can't be removed. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) We were setting up a new business unit from scratch. Review Source Response from Maintainly September 10, 2020 Thanks for the feedback Mike! SB Sally B. Project Controller Renewables & Environment Used the software for: 2+ years ### "Fixd Software Review" September 23, 2019 5.0 Fixd can be tricky to ensure schedules are set up correctly, but very easy once you get the idea, you can the "Copy" the asset tree from another saving time, Tech support on chat are always on hand to help out and provide suggestions and investigate any issues promptly Pros Fixd is an extremely user friendly system for our technicians to use, It is very easy to create, edit and manage tasks and schedules, Cons The ability to also have a sliding schedule and not just a fixed time range on all maintenance tasks This would save removing and recreating schedules and would be an extreme advantage, anc able to set on individual l assets not entire fleet Alternatives considered [MEX Maintenance](https://www.capterra.com/p/56749/MEX/) Reason for choosing Maintainly Fixd was introduced prior to my commencement 8 years ago Review Source KR Karey R. Services and Parts Renewables & Environment Used the software for: 6-12 months ### "My opinion" October 22, 2019 5.0 Internal inventory issues Pros Ease of navigation and overall appearance, very clean and concise Cons No complaints as of yet, everything is very self explanatory Switched from [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Existing colleague knowledge of FIXD as well as customer support Review Source Response from Maintainly September 11, 2020 Thanks for the review of Fixd, Karey! MJ Mark J. Mechanical Technician Building Materials Used the software for: 2+ years ### "Overall easy to use" October 21, 2025 5.0 I'm extremely happy with Maintainly maintenance app. Overall the app has been reasonably easy to use for day-to-day maintenance activities. Pros I'm extremely happy with Maintainly maintenance app as it helps with my day-to-day maintenance planning and work orders. Cons The factory was changed around about 12 months ago, and some areas took over machinery which they didn't previously use. That meant that some recurring automated tasks needed the title and areas used had to be changed. This side of the App took some leaning. Review Source MM Matt M. Senior turbine tech Oil & Energy Used the software for: 2+ years ### "Overall good experience and easy to use and navigate" April 20, 2017 4.0 Pros Ease of use and navigability it is easy to find work tasks and create new tasks. I also like the ease of time entry. Cons We sometimes lose comments and time entry due to multiple people being in the same open task if there was a way to show if there is multiple people that have the task open or allow multiple people to be working in the task. Review Source MK Matt K. Tech 2 Utilities Used the software for: 2+ years ### "Easy to use" October 3, 2017 5.0 Pros The product is easy to navigate between tabs. Another easy feature is to upload document to the task. Cons The fixd app is confusing and hard to use. Adding a list of materials to a task is time consuming, it would be nice to have a maintenance parts list per loaded in fixed to expend parts. Review Source HC Hugh C. Service Manager Renewables & Environment Used the software for: 2+ years ### "Easy to use interface is key!" July 30, 2020 4.0 Positve, \[SENSITIVE CONTENT HIDDEN\] and his team are very responsive and have been invaluable in improving the way we use Fixd. Pros FIXD is relatively easy to navigate as a user with a very easy to understand interface. This allows users of all technical levels to easily input data with limited consequence if an error is made. As an administrator I like the feature that it is relatively easy to navigate around as well. Cons I think the inbuilt reports have limitations however this could also be as a result of the way we are inputting the data. I'm not overly keen on the removal of the function to delete jobs and also the new interface I think is a bit of a step backwards but this might be just until I get used to it. Review Source Response from Maintainly August 26, 2020 Thanks for the feedback, Hugh. It's always greatly appreciated! sR stanton R. lead tech Utilities Used the software for: 1-2 years ### "Stanton's Review" June 21, 2016 4.0 It has been a good experience. I have used many other programs and this is by far the best one I have used. All of the input that we as technicians has been implemented. Pros The ease of use over multiple platforms Cons The parts on the application for my phone i cannot look up parts, Maybe I just don't know how to use it. But I have not been successful at finding it. Review Source BN Brian N. entry level tech Used the software for: 1-2 years ### "Pretty easy to use" May 4, 2017 4.0 Pros Fairly simple to navigate the site, finding tasks is easy and simple to add all of our parts to and to add time to everything Cons hard to upload pictures on a mobile device, sometimes they will not save. main thing i do not like with fixed is that there is not a spell check. Review Source SF Sanjay F. Engineering Specialist Renewables & Environment Used the software for: 2+ years ### "FixD Data " August 5, 2020 4.0 Pros Easy to operate and user friendly. Good on creating task, Inventory system. Cons Asset history is bit complicated to use Review Source Response from Maintainly August 26, 2020 Thanks for feedback Sanjay, particularly your thoughts on the asset history. We'll flag this review for consideration when that aspect is next under development. JK Jarrett K. Turbine Tech 1 Used the software for: 6-12 months ### "New User of Fixd" May 5, 2018 5.0 Pros As a new user, I was thrown into the task of inventory and task close outs. The program was very easy to use and it was quick for me to pick it up and run with it. Cons In all honesty, there is not much to like about the program. A small update that could be done is to make it more visually appearing but other than that, its awesome. Review Source NS Nick S. Facilities Manager Oil & Energy Used the software for: 2+ years ### "Technician II " June 22, 2016 3.0 Pros They are always looking to improve and make thing easier. Cons I would like to see things more personalized maybe shortcuts for things you use all the time. Part numbers that are used all the time to be easier to select instead of having to look it up over and over again. Review Source TW Tazania W. CNA Hospital & Health Care Used the software for: Less than 6 months ### "Useful " August 12, 2021 4.0 Very useful and helpful very accessible product that helps you without more expenses Pros Very easy to use and navigate which makes it easy for anybody to use Cons Nothing I don’t like about the software Review Source aJ aladin J. tech Used the software for: ### "it does the job that is ment for" March 24, 2016 4.0 I do most of the work on my phone or tablet, it be nice to be more friendly user in the divices. Review Source Response from Maintainly March 25, 2016 Thanks for your comments Aladin! If you're not an iOS user, then we have some exciting changes coming your way in the next few weeks for Android devices. AD Aaron D. Used the software for: ### "good product" December 27, 2016 4.0 Useful tool use it every day it works great for submitting task to other departments in our company it loads up fast and is reliable Review Source SG Shawn G. Tech Used the software for: ### "Fixed is great." March 3, 2016 4.0 Easy to use, good experience. Review Source AR Amanda R. Service Coordinator Facilities Services Used the software for: Less than 6 months ### "Easy, fast and convenient to use " May 13, 2024 4.0 So far I am happy and satisfied but there more to improve as we have awaiting clients that we want to recommend maintainly. Pros Easy, fast and convenient to use , the option to change the location is the best for me and the new changes on PPM scheduling. Cons no option for the End-user to sign yet which is I believe going to happen soon and the no available feature to add checklist as custom field to be added in the ppm template. Reason for choosing Maintainly Less expensive and easy, fast and convenient to use features Review Source Response from Maintainly May 14, 2024 Thanks for taking the time to provide a review, Amanda! CH Chip H. Operations Director Mental Health Care Used the software for: 6-12 months ### "Maintainly Survey" December 28, 2023 4.0 Overall experience has been great. Maintainly has been very helpful. Pros Asset tracking features and how it helps build a PM program and schedule. Cons How PM dates are scheduled. As stated, I'd like to establish maintenance schedules based off of dates and specific days of the month. This would also make it easier to adjust an assets PM schedule if I needed to. Reason for choosing Maintainly The other program was too much of a pain for setup. I was just using excel and outlook calendar before. Which was fine when it was just me. Once I had more people on the team, I needed a platform that we could communicate through. And I needed a platform that could also support Work Requests. Review Source Response from Maintainly January 8, 2024 Thanks for taking the time to submit a review, Chip! The good news is that we already have more flexibility in the days of month scheduling on our development roadmap. And the requests feature will see a good upgrade in 2024! JA John A. Service Technical Training Manager Renewables & Environment Used the software for: 2+ years ### "Long Term User - Wind Industry" August 9, 2020 5.0 After using may CMMS Platforms. I would rate Fixd as one of if not the best systems. SOme of the Bigger systems offer a lot of high end functionality, however the simplicity of Fixd means it will acctually get used. With out the Data, a CMMS system simply does not work. Pros Fixd is fantastic in its simplicity and easy to roll out to new team members. I have used this platform with a past employer and was pleased to adopt Fixd as our CMMS with Goldwind. Over the past 10+ years. My team has looked into other platforms as part of standardisation with our parent.,However we have maintained and fully reverted to Fixd for our Asset Maintenance Management as no other software was able to meet our requirements with the simplicity that Fixd is known for. . Cons My worst experiences with FIxd was of no fault to the software, and was a result of not following the process recommended by \[SENSITIVE CONTENT HIDDEN\] and the team. This system works best when it is kept simple and standardised across your sites. This allows maximum flexibility and functionality. Reason for choosing Maintainly We trailed different systems due to requests from our parent company, even while Fixd was in use, however FIxd was the only software we could get our staff to maintain with out issues, and therefor we have chosen stick with it into the future. Review Source Response from Maintainly September 10, 2020 Thanks for the review John! It has been our pleasure to have you as a long-term user of Fixd. Talk to a Capterra advisor for free and get results within 15 minutes.