# Page 2 | Maintainly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Maintainly the right Maintenance Management solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152526/Fixd/reviews

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Maintainly

4.2 (66)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 2 - Reviews of Maintainly

## Showing most helpful reviews

Showing 26-50 of 66 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LV

Lisa V.  
Service Planner  
Renewables & Environment  
Used the software for: 2+ years

### "A good fundamental CMMS system for small and medium company "

March 10, 2022

3.0

A good fundamental CMMS tool for maintenance tracking and reporting, suitable for companies that have less complexity in process.

Pros

Easy to assign tasks, auto scheduling and bulk tasks functionalities are very helpful with tracking and planning, auto saving Task technician hours from task to timesheet

Cons

levels of user access are little limited would be good to create cascaded work order (ie. master work order > children work order) can't create bulk task with top tier asset

Review Source

JH

Jamie H.  
Planning and Contracts Manager  
Utilities  
Used the software for: 2+ years

### "Great product that plays to it's strengths"

August 28, 2019

5.0

Great relationship with Fixd over the past eight years. Great customer service and fault support.

Pros

Ease of use. Does exactly what it says it does. Highly effective in supporting our five wind farms operations. Great app that is simple but effective.

Cons

It is cloud based so needs connectivity. With the remote location of some of our assets, this can be a challenge.

Review Source

JE

Jason E.  
tech  
Renewables & Environment  
Used the software for: 2+ years

### "review"

July 26, 2020

4.0

mostly good

Pros

its pretty good to use in general, usually the updates are for the better once you get your head around them

Cons

there are a few little annoying things with it, id like it to be able to personalise better. I work on a 4 man site and we have to wade through all the other users, when there was only a few users in fixd it was ok. we now have heaps on heaps of sites and its just a mess

Review Source

Response from Maintainly

September 10, 2020

Your feedback is greatly appreciated Jason. It appears that your org has a lot of sites with many, many users assigned to each site, which can start to make finding specific users more difficult. But, you'll be pleased to know that we already have a feature in our development roadmap that will ensure the most frequently selected users for your site are prioritised when you're presented with the complete list of users :-)

BC

Brett C.  
Technical Training Manager  
Utilities  
Used the software for: 6-12 months

### "Good for PC"

June 14, 2016

3.0

We primarily use Fixd for a couple tasks. All of our hourly employees use Fixd to keep track of their hours and we use the "Documents" feature to host our safety documentation, procedures, and any other field doc that the technicians need to access while on the road. As far as the time sheet feature, it can be a bit of a pain to do on a small mobile device, but you can get the job done. Documents works as expected on a PC but severely struggles while on a mobile device, this is becoming an issue. We are primarily switching to a tablet type of workforce and having our documents inaccessible does not work. We are experimenting with other softwares for document management because of this.

Pros

Simple and easy to use. Timesheets work very well

Cons

Does not work well on mobile devices. There isn't even a mobile optimized view that would make using a mobile browser so much easier. Also, the app is frustrating to say the least, it is very thin on features and crashes when I try to use it on my iPad.

Review Source

Response from Maintainly

June 16, 2016

Thanks for the review Brett! Glad to hear that you like the timesheets and also the ease of use! The mobile apps (native to both Android & iOS) are both in their first iteration, so we're currently working really hard to add to the initial functionality - particularly with integrating both documentation & timesheets :-) Compatibility wise, the iOS app is optimized for use with the iPad. We've not had any client feedback to date to suggest any issues with crashing, so we'll get in touch with you directly via our support channel and get more details on your set-up & try and find out why you might be experiencing any issue.

BC

Brett C.  
Technical Training Manager  
Utilities  
Used the software for: 1-2 years

### "Some features work well"

July 21, 2017

3.0

Helps to streamline inventory handling for our Operations and Management sites Allows us to handle timesheets for traveling technicians working in a variety of states Documentation function works okay if on a computer

Pros

The individual functions of the website work well. Timesheets are easily filled on computers or mobile devices Timesheets states and state tax information is handled well Reporting feature is rather robust The implementation of tasks work well for managing multiple Operations sites The documentation feature works well on a computer Support is easily reachable through the chat feature

Cons

The largest aggravation of Fixd is its inability to have the documentation reached through mobile devices. Fixd documentation will occasionally have data corruption issues and although they are quickly addressed by the Fixd team, this is frustrating Reporting, although robust, does not allow the report to highly customized outside of the downloading the report Xcel file and editing the sheet Training documentation is lacking for completing tasks and using the software

Review Source

KD

Kabirdas D.  
Assistant Accountant  
Renewables & Environment  
Used the software for: 2+ years

### "Advantage to Business"

July 26, 2020

5.0

Great tool to use and easy and friendly

Pros

Easy to Use, Integration is easy, reports are customized.

Cons

More categories in the employee time sheet entry for more analysis. Employee Code Blank need to be updated for new starters and contractors which allows the allocation smoother. Reports need to avoid all characters like # , : ; " ' ( ) \_ -$ % & \* / \\ to void manual deletion to upload data into business software. Archived Inventory numbers should not be allowed to be select in the material list against tasks

Reason for choosing Maintainly

No Idea

Review Source

Response from Maintainly

September 11, 2020

Thanks for the valuable feedback Kabirdas!

PA

Paul A.  
Lead Wind Technician  
Oil & Energy  
Used the software for: 2+ years

### "Keeping time is like doing time!"

February 14, 2021

3.0

Not very pleasant, it could be (and was) better.

Pros

Not too difficult to figure out and help was quick to respond.

Cons

Doing ones time on a desktop is not too bad on a desktop but on a phone it is unbearable. The older method was better. Let me explain. The rolling dials for the minutes is not only very aggravating but totally unnecessary. There are only Four positions to choose from on the minutes, why do we have to scroll to find the right one? Just have them available to pick from. And try scrolling on a touch screen ...impossible! Don't try and reinvent the wheel, make it user friendly PLEASE! Then there is the matter of whish site we are on. The old system was easier in that we didn't have to keep entering which site we were on all the time. I know this seems petty, but we are not sitting at a desk in an office.

Review Source

LL

LaTessa L.  
Inventory Manager  
Renewables & Environment  
Used the software for: 2+ years

### "Fixd is a great way to keep track of inventory"

October 6, 2020

4.0

I am very pleased with Fixd and hope I am able to continue to use this product.

Pros

I like that it is a "one stop shop" for inventory, timecards etc. I use all the functions either monthly, daily, and even hourly. I call this system my "leg" when it comes to inventory.

Cons

I wish the search feature was more user friendly. If you don't type in the exact working, it will not pull up the inventory item.

Review Source

KT

Keiran T.  
Operational Controller  
Oil & Energy  
Used the software for: 2+ years

### "Fixd is a very useful tools but it does have its limitations "

October 9, 2017

4.0

It would be great if the website was optimised for mobile. Sometimes I like to bring up tasks while I'm away from my desk but it's very difficult to navigate.

Pros

Ease of use espically with the issuing TOC, the ability to raise new tasks is quite easy and straight forward, customer service is excellent as any issue get sorted very quickly.

Cons

Hositing can be very slow at times, no ability to edit exisiting user names/email addresses, browser spellcheck no longer works with the new comments field, file uploading limit is too small (would be nice if it was raised to 10mb)

Review Source

CB

Corey B.  
General Manager O&M  
Renewables & Environment  
Used the software for: 2+ years

### "Review"

July 28, 2020

4.0

Pros

Has all the features that we need to perform our daily tasks.

Cons

Updates with major changes to the platform layout seem somewhat frequent. Have to relearn how to get your information every so often.

Review Source

Response from Maintainly

August 26, 2020

Thanks for the feedback Corey. We're always looking to advance the software for the better & improve functionality. Thanks for your patience during that process!

jB

josh B.  
technician  
Oil & Energy  
Used the software for: 2+ years

### "Good Easy to use "

July 25, 2020

4.0

good

Pros

good easy to use, app is usefull, drop down menus are good

Cons

new version is worse than old, no spell chheck

Review Source

Response from Maintainly

September 11, 2020

Thanks for leaving some feedback Josh. While the spell-check is actually an internet browser feature, we are looking at some changes to the comments field in the future to ensure that it's able to take advantage of the browser spell check.

ES

Eddie S.  
Maintenance Technician  
Renewables & Environment  
Used the software for: 2+ years

### "Super Sexy Fixd review"

July 27, 2020

4.0

it has been a positive experience that I have had, thoroughly enjoyed it

Pros

Can use across multiple sites, trace gear and materials used.

Cons

The latest update makes selecting assets harder

Review Source

Response from Maintainly

September 10, 2020

Thanks for the review, Eddie :-)

MR

Michel R.  
WTG Maintenance Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Very good software for usage on Overall Maintenance on Wind Farms"

July 24, 2020

4.0

I've been using it for maintenance, asset, and inventory control and it helps me to make strategic decisions on budget and time planning.

Pros

How easy and intuitive it is to create and work with Tasks and also the support team who are always ready to help.

Cons

It doesn't have a Task decision control implemented yet and the Task's Service report is yet to show images.

Review Source

Response from Maintainly

September 11, 2020

Your feedback is greatly appreciated Michel!

LF

Laura F.  
Procurement Specialist  
Utilities  
Used the software for: 2+ years

### "Extremely User Friendly"

June 20, 2016

4.0

My company found our selves in a situation in which we needed Inventory Control measures put in place is a very short period of time. Fixd was easily implemented and has been a breeze to use since. We have grown with Fixd (formerly WTGservice) and are happy to be a part of the family. I personally am the administrator for my company and if I can't solve an issue myself, the Customer Service is second to none.

Pros

Ease of use

Cons

Small glitches that can occur with double clicks

Review Source

MH

Matt H.  
Service Technician  
Renewables & Environment  
Used the software for: 2+ years

### "User friendly"

July 24, 2020

5.0

Pros

Simple to learn and use. Everything presented clearly for quick and easy use.

Cons

Some updates feel like they take a backwards step but are usually repaired quickly

Review Source

Response from Maintainly

September 11, 2020

Many thanks for your comments Matt!

SW

Stuart W.  
Asset Leader  
Utilities  
Used the software for: 2+ years

### "Functional software delivery our needs"

August 10, 2020

5.0

Excellent for the purposes of accessing data being provided by our contractors. Also the team at FIXD are able to present us with options for accessing new data and responding to our queries.

Pros

It's easy to navigate and for the purposes of my requirements easy and quick to get to the information that I need. It's not overly cluttered, so it doesn't present me with information that I don't require.

Cons

As mentioned in the pro's field, this software delivers what we need from the software in terms of tracking maintenance on our assets.

Review Source

Response from Maintainly

August 26, 2020

Thanks for the feedback Stuart, it's greatly appreciated!

RT

Roberta T.  
Met Mast Specialist  
Renewables & Environment  
Used the software for: 6-12 months

### "There are many points for improvement"

August 3, 2020

4.0

Now the maintenance information have to be added at Fixd, so we determinate an official channel for it.

Pros

Hopefully in the future we will integrate our systems.

Cons

Few options to filter, there is no filter per period. Not so intuitive, users report of work hour is so poor (few information and not possible to customize).

Review Source

Response from Maintainly

August 26, 2020

Thanks for the feedback Roberta. We've already reached out directly to you regarding the filtering options, as it looks like you may have missed the new advanced filtering that is available. Looking forward to working with you to integrate systems!

jK

justin K.  
TA  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Daily user"

July 26, 2020

4.0

Good tool to have

Pros

The ability to product reports and keep take of materials

Cons

The fact that the desktop version and the mobile app are not the same . not the same abilities

Review Source

Response from Maintainly

September 11, 2020

Thanks for the feedback Justin! Sometimes the technology doesn't allow for it, but we're certainly working hard to align more of the features between web and mobile :-)

LC

Luke C.  
Wind Tech II  
Utilities  
Used the software for: 2+ years

### "Nice and Easy"

June 20, 2016

5.0

Keeping track of time and parts can be a pain in the hind end! That was before Fixd, now all of this is a piece of cake! The ease of learning and using this product is hands down the best I have worked with. I have used other systems similar and it took me twice as much time to become proficient with other programs. Thanks a million for your product! I would recommend it to anyone!

Review Source

GH

Graham H.  
Technician  
Renewables & Environment  
Used the software for: 1-2 years

### "All round good"

April 24, 2019

5.0

I have used a couple of similar platforms. Fixd is the easiest and most user friendly to date

Pros

User friendly, most things are laid out simply and are easy to navigate and find.

Cons

Some of the updates have issues that have been overlooked. Maybe more trials before roll out.

Review Source

CF

Christopher F.  
Health and Safety Lead  
Oil & Energy  
Used the software for: 2+ years

### "A useful system that can be easily accessed whilst out of the office"

April 5, 2017

4.0

Pros

Stored information is easily accessible and the site is easy to navigate, the is more that the software can do for us which we are hoping to utilize in the future

Cons

During recent maintenance the whole site was down and we were unable to access any of our documentation

Review Source

JS

Joshua S.  
Wind Turbine Technician  
Facilities Services  
Used the software for: 2+ years

### "Fixd Review "

June 27, 2016

5.0

We have been using this program for a few years now. It started as WTG Services and was recently changed to Fixd. It makes the receiving and billing out of parts very easy and efficient. Also makes recording time to certain very easy as well.

Review Source

JM

Jennifer M.  
Administrative  
  
Used the software for: 1-2 years

### "Awesome Time Saver"

June 20, 2016

4.0

We are a very small Wind Energy Company with very little support staff. Fixd is very essential to us helping us control our inventory, assets and timesheets.

Pros

The ability to control our inventory and timesheets.

Cons

Need to have more of an ability to have a "shop" as a site where an asset doesn't have to be assigned to it. Maybe the feature is there and I just don't know it?

Review Source

MT

Melissa T.  
HR/Payroll Specialist  
  
Used the software for: 2+ years

### "Easy to Use"

September 6, 2017

4.0

Overall it is a good product. It meets the needs of employers in the wind industry.

Pros

The software is easy to use and understand as an employee or employer. There are options on how to report your time with basically the same result (block and all day method). It keeps track of the two per diem rates that we have. The reports are customized just for us.

Cons

The overtime is not an automatic function. We manually have to put those hours in. There are a few items we would like to have customized just for us but cannot because it is not possible.

Review Source

NC

Nick C.  
Electrical Engineer  
Renewables & Environment  
Used the software for: 1-2 years

### "A solid and uncluttered tool that is feature rich"

July 27, 2020

4.0

Pros

I enjoy the simple and straightforward nature of the UI.

Cons

The search function for historical tasks can be a little hard particularly if you do not know the name of the task. Not really sure how you might solve that and is probably an issue with the end user.

Review Source

Response from Maintainly

August 26, 2020

Hi Nick, Your feedback is very appreciated. Keep an eye out for the advanced filtering options that we're currently working on - that will no doubt be a big help in finding whatever historical data you're looking for.

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