Titan GPS

Titan GPS

4.5 / 5 33 reviews

Who Uses This Software?

Titan GPS provides North American fleet operators of any size the most comprehensive tracking and fleet management solutions available with the broadest range of hardware and tailored service plans.


Average Ratings

33 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Titan GPS
  • www.titangps.ca
  • Founded 2004
  • Canada

About Titan GPS

Get a FREE, live demo of Titan GPS fleet tracking. Titan GPS delivers with the most advanced GPS fleet tracking hardware and real-time web-based software solutions to help increase productivity, reduce fuel and other operating costs while improving safety and customer service. Titan GPS provides the tools you need to accurately measure, manage and improve the performance of your fleet.


Titan GPS Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Titan GPS Reviews Recently Reviewed!

Website is easy to use

Oct 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the fact that I can find a unit on our site just by logging into the Website. I n addition, I like being able to see who the last driver without having to run a long report.

Cons: Some of the report titles are not clear about what the report is about (Laymen's term would be nice)

Overall: Vehicle abuse has dropped significantly because drivers know that it is possible to track them. In the past we had people park damaged units at the Automotive Bay anonymously and we could not hold anyone accountable for the damage. Sometimes damages would be a high a $15,000 to one unit. I also like the ability to track idling time on the Light Vehicle Fleet which we can target for future costs savings.

Vendor Response

by Titan GPS on October 20, 2017

Thank you very much for your comments. I'm happy to hear you find Titan GPS easy to use and that you're quickly getting a payback on the system.

Great system, if used effectively can definitely bring in a ROI

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Value - eye opening the information the reporting shows. Idling report in July alone can give a return on this system not to mention the winter months. easy to find our employees and trace back their days. tons of great value and that is the tip of the iceberg.

Cons: ease of pulling some specific information but that may because i am still learning with this software so may not have the most efficient way to do so.

Overall: Return on investment. if used properly can easily pay itself off.

Vendor Response

by Titan GPS on August 14, 2017

Thank you Ryan! We're proud that we're able to help our customers increase productivity, enhance safety and improve the efficiency of their fleets. Wasteful idling is a significant fleet issue that we've taken aim at and we're happy to hear you've quickly been able to create an ROI from that alone. We're here for you should you ever need help. Thanks again.

Very knowledgeable and learned new things.

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Always happy with new features that help in day to day operations. Ease of use is always a good thing.

Cons: Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice.

Vendor Response

by Titan GPS on August 04, 2017

Steve, thank you for your review. We appreciate you taking the time and for your feedback! Helps us to continually improve.

a learning experience many features that were not known or being used

Jul 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use. loads of information on how time is being utilized and how assets are being taken care of

Cons: nothing I believe the variety of reports and multiple ways of viewing assets during operation is well worth the time and effort

Overall: tracking of assets and safety of employees

Vendor Response

by Titan GPS on July 25, 2017

Thank you Brent. We appreciate you taking the time to leave a review. We'll continue to work hard to elevate the value you're obviously already experiencing. Thanks again!

The overall training was good and informative.

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software is being able to track how much time is being spent at each location and making sure customer visits are regular.

Cons: I don't have anything in particular that I like least. I am fairly new to this product so I still need to familiarize myself.

Vendor Response

by Titan GPS on July 21, 2017

Thank you for your review Michael! We appreciate you taking the time. There is a lot you can do with your system so, if you ever have any questions please let us know. We're here for you.

Titan GPS Review

Apr 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have continued to be very pleased with the staff, the support offered, the training opportunities, and the improved functionality of the GPS units we have deployed to our Peace Officer staff. Of particular note: the staff (both sales and support) and their availability to address any issues, questions or offer training. The continued investment to enhance the functionality as wells as the roll-out of the software is noted and appreciated.

Vendor Response

by Titan GPS on April 26, 2017

Terra, thank you for your review. We really appreciate receiving feedback like this from our customers. We'll continue to work hard to ensure you get the most out of the system and that we continue to improve on every facet.

EDL Review

Apr 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: New user (company has been customer for a while) appreciated the training received on the new features.
I am not privy to costs; so the rating may not be accurate to the Company's idea. Features would have gotten a higher grade if the features had have been there when everyone else go them - seems it took someone coming in to train to get these new features?

Vendor Response

by Titan GPS on April 24, 2017

Thank you for your review Samantha. I understand the features you were looking for have been added and training provided. I apologize for any delay that may have occurred. I also understand our training team helped set up benchmarks for you to really take advantage of this new reporting. Give us a call anytime you have a question or concern. We're always happy to help.

Excellent seminar - Great product!

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer support representative provided an excellent training seminar. Gave great examples of how we can utililize Titan's features to better manage our fleet and to ensure that the integrity of our drivers remains on course.

Vendor Response

by Titan GPS on April 19, 2017

Patricia, thank you for your review of Titan GPS! We appreciate your feedback and look forward to continuing to help Carrington Construction better manage their fleet.

Training with Customer support representative

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a great tool to use for tracking our company vehicles and maintaining our fleet.

Cons: Nothing on a professional basis.

Overall: Customer support representative was great, he was on time, very knowledgeable, friendly, easy to work with a great personality. I got from the session what I was looking for.

Recommendations to other buyers: No

Vendor Response

by Titan GPS on April 19, 2017

Trish, thank you for your review of Titan GPS! We appreciate your feedback and happy that Mike and the rest of our support team were able to provide you with a helpful training session.

New GPS tracking training

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like to to know where my are, I like bread crumbs and will likely use the landmarks system more

Cons: I don't use the system enough to remember how to use all the available apps

Overall: Interesting new software to try, the landmark changes are great. I would like a written instruction manual sometime in the future if possible to make sure I use and have all the benifits of the units.

Recommendations to other buyers: A hand manual or a software link line on how to use or set up different app.

Vendor Response

by Titan GPS on April 19, 2017

Gale, thank you for taking the time to complete a review of Titan GPS. We continue to refine our system and create new ways for users to find the support they need. I'm confident that as you become more comfortable with the system you'll discover new functionality to help better manage your fleet but if there's ever anything you're just not quite sure about we're just a phone call away. Thanks again Gale.

Titan GPS Up Date New Information

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great system

Cons: Myself...just need to and be forced to use it more then I do already!

Overall: Our rep was very helpful and very easy to understand, very good at what he does and looking forward to work and ask him more questions in the future. Great job to our rep!!

Vendor Response

by Titan GPS on April 19, 2017

Rod, thanks for your review. We appreciate you taking the time and happy that you find our support team as good as we know they are. We'll pass on the kudos!

Ease to use

Apr 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've been using the software for about 2 years and find it very ease to use. There 's more functionality in the software than what we envisioned.

Vendor Response

by Titan GPS on April 19, 2017

Charles, we thank you for taking the time to complete a review of Titan GPS. We appreciate your feedback. We continue to add functionality and power to our system while keeping it easy to use.

Training with Mike

Mar 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: The training with rep I found to be very informative as I did not know that there were so many features on the website that will help with day to day operations as well as environmental components. He explains things with certainty and in depth so that it makes it easier to follow.

Thanks

Vendor Response

by Titan GPS on March 30, 2017

Lindsay, thank you for your review. We appreciate getting feedback from our customers and we'll be sure to pat Mike on the back for a job well done. Thanks Lindsay and thanks Mike!

Awesome webinar with rep

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that you can track vehicle maintenance, driver log books, and all fleet activity in one place. I also like that it is accessible to everyone.

Cons: I wish there were a few more reports that included combined information. The reports could also be titled differently to make it easier to know which one to use.

Overall: Rep was very easy to understand and responsive to any and all questions. I am not entirely confident with the program as I haven't had much time to try it out myself without rep help, although I know he is only a phone call away if I should ever need to ask a question.

I gave value for money 1 star as I am unaware of the cost we are paying to have the GPS devices in our trucks as of yet.

Vendor Response

by Titan GPS on March 29, 2017

Thank you for your review Candace. Happy that Mike was able to help you out. We're always here to answer any questions you might have. We'll also take a look at our report names. Thanks for the feedback.

Titan GPS: reliability you can count on.

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company relies on Titan GPS and it's reporting capabilities to ensure our billing is accurate and on time. They're use of innovative technology and continued development has kept them relevant and on the cutting edge of what we require for our industry. Additionally the diversity in reporting capabilities enables us to make sure our operators are driving safely and efficiently. This tool can have a profound impact on any fleet management from idling reduction to reducing dangerous driving.

Vendor Response

by Titan GPS on March 17, 2017

Adam, thank you for your review! We appreciate you taking the time and we are thrilled you continue to get the kind of results you should expect from this continuously evolving system.

Very Helpful

Mar 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Setting up the GPS units on our trucks have been very helpful in both keeping track of the trucks whereabouts and an instant update on when they will be arriving at a particular job. Also, being able to put various reports on how the truck is being driven. Customer service is fantastic, our rep is always checking in to make sure everything is set up/customized to our company's needs.

Thank you!

Vendor Response

by Titan GPS on March 06, 2017

Marianne, thank you for your review. We really appreciate helping fantastic people and businesses like Scandia Texturing!

Archived info

Mar 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: tracking assets

Cons: Cost

Overall: Needed access to archived information and Trevor Romijn was able to help me...........................................................................................................................................................

Vendor Response

by Titan GPS on March 06, 2017

Rod, thank you for your review! Glad that Trevor was able to help out. Spring is right around the corner and your business will be heating up quickly. We'll contact you soon because we want to make sure you get all that you can get out of your system to generate a significant return on your investment.

Innovative and Easy.

Mar 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and availability on different platforms.

Overall: Good quality work with fantastic customer support. Very easy to use.

Vendor Response

by Titan GPS on March 03, 2017

Harpeet, thank you for your review! Appreciate your comments and we'll continue to work hard to impress you.

Excellent product, great service

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Titan GPS tracking hardware is dead-simple and robust. Their web interface has all of the necessary tools to easily manage a fleet of any size, helping us track the productivity and safety of all of our field staff

Vendor Response

by Titan GPS on March 01, 2017

Thank you Scott! We're very proud that we're able to help our customers increase productivity, enhance safety and improve the efficiency of their fleets. It's gratifying to hear it first hand. Thank you again.

Great support

Mar 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use so far.... Need to use it to its full potential for a better opinion on it, i'm sure it will do well for our company!

Cons: So far I have no concerns to list here.

Overall: The representative and team are very informative and knowledgeable with the system and eager to help out when needed!

Recommendations to other buyers: Need to use it more to be advisable

Vendor Response

by Titan GPS on March 01, 2017

Thanks for your review Trevor! We'll continue to work with you to ensure you get the most from Titan GPS.

Does everything you need.

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My company has been with Titan GPS for a few years now, never once has it let me down. Nothing better than a GPS/product doing everything intended, with such ease. Simply put, it just works! I greatly enjoy the Fleet replay, as well the many available reports that are easy to use, set up and access.
Thank you for all the great work!

Vendor Response

by Titan GPS on February 28, 2017

Kelly, thank you for your review of Titan GPS! We really appreciate it and we're very happy to hear you're getting what you need from the system. If you ever need help to push it to new heights, just let us know and we can help you take it there.

Awesome product !

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I track 6 vehicles total, and I can find out where any of those 6 vehicles are at any given time ! Love the reports that I can generate to see the routes, and what the driver's habits are.

Vendor Response

by Titan GPS on February 27, 2017

Thank you for your review Kelly! It's great to hear that you're getting what you need from of the system.

SMS Customer Service

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the evolving reports and interface updates.

Cons: I don't have all my units with the hardware...yet

Overall: CTS and their product Titan GPS have been an extremely amazing business partner and we are looking forward to our continued growth as a National Account. From the product to the interface and the customer service that we have been provided is second to none. With the ease of the product and the availability of training and benchmarking this tool has really improved not only our ROI but has also helped with visibility and looking forward to the next chapter.

Vendor Response

by Titan GPS on February 22, 2017

Thank you Tony for your review! We really appreciate it. The work you do and the care and attention you put into your fleet operations are second to none. We too feel like business partners and look forward to each new chapter.

All Span Building Systems Ltd Review

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: As a whole, the Titan Tracking System is a valuable asset to the All Span company. It's ease of use is appreciated, as we usually need to know answers in an expedited period of time and they need to be accurate. The customer service provided is also excellent.

Vendor Response

by Titan GPS on February 22, 2017

Angelina, thank you for filling out a Capterra review! We are extremely pleased that you find our Titan GPS system valuable. We knew you would, but we're always delighted to hear it too.

Great Product

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using this product on some of our vehicles for a couple of weeks now and they are great at tracking every movement and options for reporting are excellent. So far we are very happy with these devices.

GPS Training session

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I wanted to be more informed as to options with my GPS tracking device and how to change certain functions and retrieve information. This was stepped through and explained in depth by Michael Drought. Excellent job! Thanks Michael

Vendor Response

by Titan GPS on February 10, 2017

Mike, thank you for your review! We are very pleased you're getting the kind of service you need and deserve from us.

Very Useful GPS Tools

Feb 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - GPS dashboard is user friendly overall
- customer service excellent
- good reports and alerts

Cons: - device installation can be cumbersome
- pelican GPS units and driver ID fobs require constant oversight

Overall: Overall, CTS is a very robust tool that our operations use for a variety of functions: operations, dispatch, IFTA reporting, HOS auditing, and sales across our Canadian and US operations. The team at CTS is very helpful and a pleasure to work with, and are quick to resolve customer service issues. Some report generation is sluggish due presumably to the sheer volume of data and the dashboard is often delayed when changes are made to assets/landmarks which requires a refresh to correct.

Recommendations to other buyers: It seems as if everyone in our company has found CTS useful in their own jobs.

Vendor Response

by Titan GPS on February 07, 2017

James, Thank you very much for your review. We pride ourselves on our support and strive to ensure our solutions are continually enhanced to meet and exceed our customers expectations.

Titan GPS Initial set up review

Feb 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Transition went extremely well, from the accommodating sales team, tech support and the training provided onsite! We are more than happy with our decision to change to the more robust GPS Tracking system, Well Done Titan GPS!

Vendor Response

by Titan GPS on February 07, 2017

We appreciate your review and we really appreciate terrific fleet customers like Associated Ambulance!

TDL Drywall

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have had this software since 2009 but it has been delegated to several staff members over this time. The support staff was very helpful in our refresher.

Vendor Response

by Titan GPS on February 10, 2017

Thank you for your review! Happy that Mike could help. We're here anytime you need us.

Great Learning Experience

Feb 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Today we have learned more about the program and it is very helpful, it will help the clerks in so many ways.

Vendor Response

by Titan GPS on February 02, 2017

Great news. Glad your people are benefiting from the Titan GPS system. Anything, more that we can do please don't hesitate to ask.

Great service

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Well explaned easy to follow and went into all area,s as needed explained , well versed in the tracking system and went into deepth in to why our kms were out , very interesting , and easy to follow , great job

Vendor Response

by Titan GPS on February 02, 2017

Great to hear! Any questions, anytime, we're always here to help.

Titan GPS Review

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I had a great experience with Mike in Training in an online session. Look forward to more in the future.

Vendor Response

by Titan GPS on February 01, 2017

Thank you for your review! We'll be sure to pass your kind words on to Mike.

GPS CERTIFIED SOLUTION SOFTWARE

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THE SOFTWARE SEEMS TO BE USERS FRIENDLY

Cons: STILL TO SOON TO HAVE ANY CONS - LEARNING CURVE

Overall: WE ARE STILL LEANING THE SOFTWARE FOR THE GSP TRACKING SOLUTIONS, UP TO DATE WE VARY PLEASE WITH THE PROGRAM AND LOOKING FORWARD TO HAVE ALL THE FLEET SET UP

Recommendations to other buyers: NO NOT AT THIS TIME

Vendor Response

by Titan GPS on February 10, 2017

Thank you for your review! We'll be with you every step of the way. No worries.