# Titan GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Titan GPS the right GPS Tracking solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152535/Titan-GPS/reviews --- Titan GPS 4.1 (81) [View alternatives](https://www.capterra.com/p/152535/Titan-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Titan GPS Ease of use 4.1 Customer Service 4.3 ## Pros and Cons in Reviews RK Robyn K AdministratorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “We have had great success in the tracking of our fleet and have enjoyed the insurance discounts as well.“ February 6, 2025 PJ Pedro J GMHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Over the course of five years, we spent over $15,000 on a service that did not function as promised, making it a complete waste of money.“ May 27, 2025 Hannah H finance adminConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “The equipment was easy to install, that is honestly the only highlight of this service!“ December 17, 2025 ME Mike E Fleet ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 6-12 months. “our company runs a fair bit in non cellular areas and this has caused some admin issues with the tracking.“ November 26, 2024 JT Jodi T OwnerConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years. “so really liked the auto connect better it was way easier to use on my phone the new one is way to small and not as good.“ January 28, 2025 JM Jill M HSE-HR ManagerMedia Production, 51 - 200 employeesUsed the software for: More than 2 years. “Also, sometime the GSP does not switch to on duty and stays on driving all afternoon which messes up the logs and it can not be fixed.“ December 5, 2024 DK Duane K Assistant Manager - Propane DeptTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “like that the truck info with serial number is on map page and easy to see.“ December 2, 2024 Hannah H finance adminConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “Sub par customer service, very little support and the product is not easy or simple to use.“ December 17, 2025 ## Showing most helpful reviews Showing 1-25 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Dragline, Shovel, & Automotive Maintenance Planner/Scheduler Used the software for: Less than 6 months ### "Website is easy to use" October 18, 2017 4.0 Vehicle abuse has dropped significantly because drivers know that it is possible to track them. In the past we had people park damaged units at the Automotive Bay anonymously and we could not hold anyone accountable for the damage. Sometimes damages would be a high a $15,000 to one unit. I also like the ability to track idling time on the Light Vehicle Fleet which we can target for future costs savings. Pros I really like the fact that I can find a unit on our site just by logging into the Website. I n addition, I like being able to see who the last driver without having to run a long report. Cons Some of the report titles are not clear about what the report is about (Laymen's term would be nice) Review Source Response from GPS Insight October 20, 2017 Thank you very much for your comments. I'm happy to hear you find Titan GPS easy to use and that you're quickly getting a payback on the system. ME Mike E. Fleet Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Pleased with the change" November 26, 2024 4.0 very good, glad that we made the switch. We really like to PC version for our admin. Our field manager really likes GPS Fleet app and how real time is is. Pros ease of use, initial set-up and support. Our admin team appreciates how simple it is to implement Cons our company runs a fair bit in non cellular areas and this has caused some admin issues with the tracking. Have not yet figured out how to track our trailers for maintenance (MVI's), working on that next. Switched from [Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/) outdated and not user friendly. Customer support was not at a level that we were expecting. Review Source Response from GPS Insight December 2, 2024 Thank you so much for the detailed review, Mike! We do have asset trackers and would love to chat about the potential of getting your trailers equipped! Feel free to reach out to your account rep or shoot me an email at mark.a@ctstracking.com and I can set you up with someone! VR Verified Reviewer finance admin Construction Used the software for: 6-12 months ### "Waste of money- better options out there" December 17, 2025 1.0 Sub par customer service, very little support and the product is not easy or simple to use. We had an accident with two of our vehicles and I could not find the footage of it, and no customer experience person EVER responded to me. Pros The equipment was easy to install, that is honestly the only highlight of this service! Not much else to brag on. Cons Have an issue? Good luck getting ahold of someone or ever hearing back on your problem. The interface is clunky and the capabilities are low. Other than a few times where GPS tracking has helped us, this has been a colossal waste of money. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Titan GPS this was the cheaper option and that is all Review Source Response from GPS Insight December 30, 2025 I apologize that you've been having this handful of issues when working with our products and team, this is not the experience we want for our customers. Please send me an email via the contact details attached and I'll be happy to get you the service you deserve. Thank you for bringing this to my attention. RP Ryan P. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Titan Review" January 28, 2025 4.0 Really good. Happy with the product. Nice that the app is on your phone and not a dash unit. Pros User Friendly. It does not go into driver mode unless you go over a certain speed so yard moves are easier to do. Cons Sometimes does not connect right away. you have to close app and retry. Alternatives considered [Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/) Reason for choosing Titan GPS It was an app on the phone rather than a screen in the truck Review Source Response from GPS Insight January 29, 2025 Wonderful to hear, Ryan! Our team is grateful to have you as a customer! DT Dennis T. Maintenance Manager Oil & Energy Used the software for: 2+ years ### "Exceptional service. Fantastic product." February 3, 2025 5.0 The customer service is exceptional. Always get a quick response when we have questions or concerns with our units. Pros I have always found the devices exceed the life expectancy of the vehicles they are installed in. Some of them have lasted for almost 10 years and we would likely still be using them if our needs did not require us to upgrade to units with more features. Cons They require a cellular signal to update to the network. Occasionally units will glitch and require resetting by service. To my recollection this has only ever happened a couple of times over the last few years. It has not happened once since we upgraded to the newer units last year. Review Source Response from GPS Insight February 4, 2025 What an amazing review! Thanks so much for the detail, Dennis! PJ Pedro J. GM Hospitality Used the software for: 1-2 years ### "Absolutely the worst business decision we’ve made" May 27, 2025 1.0 Absolutely the worst business decision we’ve made was signing a 5-year contract with Titan GPS. From the very beginning, their devices rarely worked properly. We experienced constant issues with tracking our fleet — the core reason we got their service in the first place. Every time we raised the problem, we were told it could be fixed, but nothing ever changed. Despite ongoing malfunctions and a total lack of usable service, they locked us into a long-term contract and refused to let us out. Over the course of five years, we spent over $15,000 on a service that did not function as promised, making it a complete waste of money. Titan GPS has proven to be inflexible, unhelpful, and completely unwilling to take accountability for their non-working product. If you're considering them — don’t. There are far better GPS providers out there that actually deliver what they promise. Cons Absolutely the worst business decision we’ve made was signing a 5-year contract with Titan GPS. .... Switched from [Motive](https://www.capterra.com/p/138669/Motive/) We made the switch because after 5 years with Titan GPS, we were still dealing with the same issues we had from day one — unreliable tracking, poor customer service, and constant excuses instead of real solutions. We gave them every opportunity to fix the problems, but nothing ever improved. In the end, we had to stop wasting money on a system that didn’t work and move to a provider that could actually support our operations and deliver on their promises. Review Source Response from GPS Insight May 28, 2025 Hello Pedro, I'm so sorry to hear about the issues you've been having. While I don't understand the complexity of your plight, myself and the team would still like to help make things right. I'm going to forward this onto the support team but if you have any additional concerns, please reach out to me at mark.a@ctstracking.com. Thank you for bringing this to my attention. DK Duane K. Assistant Manager - Propane Dept Transportation/Trucking/Railroad Used the software for: 2+ years ### "Assistant Manager - Propane" December 2, 2024 3.0 its workable, I am not using it to full potential and need some training to use some of the features. I would like to have maintenance reporting feature attached to it. Pros I like the mapping and tracking of vehicles feature, easy to tell where they are and if moving or not. like that the truck info with serial number is on map page and easy to see. Cons 1\. service alerts cant set up advance emails, only when they have gone past due 2.hours of service dash board - no column for what hours you are getting back the next day. 3 lack of understanding how hours of service unidentified driving and malfuctions & Diagnostics pages Review Source Response from GPS Insight December 9, 2024 Thanks for taking the time to share your story, Duane! If you'd like to get some training on the Titan GPS features, please send me an email at mark.a@ctstracking.com and I'll help connect you with someone who can show you everything you need to know. Thanks again! WM Will M. Dispatch Manager Hospital & Health Care Used the software for: 2+ years ### "Best GPS Fleet Solution" May 11, 2025 5.0 I love how it give me all the data, not just location but fuel levels, and DTC codes if the check engine light is on. Pros Titan has a really good website interface. The App for my phone is great too. Cons The Dash cam review can be very slow to load but it still does work as designed Review Source Response from GPS Insight May 12, 2025 Glad to hear you're enjoying the Titan GPS desktop dashboard and app, Will! Thanks so much for taking the time to leave a review! bD bill D. safety office Facilities Services Used the software for: 1-2 years ### "Pricing themselves out of the Market!!" January 28, 2025 5.0 Will never recommend for the mere fact of price gouging Pros its not any better than any other system on the market Cons You are pricing yourselves right out of the market A GPS unit was $99 to buy. Now after being bought out, you charge $499 AND for a car or halfton you charge $499. Do you know I can get the same service, same reporting , same everything for $35 per month, no contract, no upfront costs! I will never recommend Titan GPS to anyone Review Source Response from GPS Insight January 29, 2025 Thank you for the honest review, Bill. Please reach out to your Account Rep to discuss your current pricing model to see if there are any inconsistencies or benefits you could be gaining upon review of your account. JM Jill M. HSE-HR Manager Media Production Used the software for: 2+ years ### "Review of Titan" December 5, 2024 2.0 I find the people who work for Titan genuinely want to help, but there are too many glitches and not enough training support. There should be 1 training video with several modules that I can send to field staff for training. Pros The platform seems simple to use, but there is no training for the guys in the field and there are many glitches. Cons The guys have trouble logging in. It always says incorrect user or password and that is not the case. When you call in, Titan acts like this is the first time it has happened and I find that impossible to believe. Also, sometime the GSP does not switch to on duty and stays on driving all afternoon which messes up the logs and it can not be fixed. Review Source Response from GPS Insight December 12, 2024 Thank you for the review, Jill! We apologize for the issues you've been having. Your review was sent to our support team to follow up on. If there's anything urgent I can help you with, please email me at mark.a@ctstracking.com. Thanks again! JW Julie W. Safety Coordinator Oil & Energy Used the software for: I used a free trial ### "Went from crappy software to excellent sfotware" February 28, 2023 5.0 EXCELLENT!!!! This product has fixed my 4 main issues with the previous ELD/GPS etc supplier.Your customer service goes above and beyond to help, or fix any issues you may have and to make sure your transition to TITAN is smooth and easy. The training for your product is very detailed and easy to get used to, every question answered Pros The GPS tracking NEVER!!!!! loses status and your truck is stuck on the wrong location, this is HUGE when you have a working alone policy for emergenciesEase of use, if you forgot to log out on a Friday and then looked on Monday, ease of fixing your status.Home page is the first page you see, not to pick a truck first when your going to the office and not sure what truck your in that day.Picking a truck to hook to, they actually list which truck so there's no confusion, where other apps, your left wondering did I hook up to the right truck Cons Have not found any issues with this product, No complaining form employees for far Review Source Response from GPS Insight March 7, 2023 Thank you so much for the positive review, Julie! We're thrilled to hear that we were able to pick up and improve upon where your last provider left off. GM Gale M. mobile manager Used the software for: 2+ years ### "New GPS tracking training" April 12, 2017 4.0 Interesting new software to try, the landmark changes are great. I would like a written instruction manual sometime in the future if possible to make sure I use and have all the benifits of the units. Pros I like to to know where my are, I like bread crumbs and will likely use the landmarks system more Cons I don't use the system enough to remember how to use all the available apps Review Source Response from GPS Insight April 19, 2017 Gale, thank you for taking the time to complete a review of Titan GPS. We continue to refine our system and create new ways for users to find the support they need. I'm confident that as you become more comfortable with the system you'll discover new functionality to help better manage your fleet but if there's ever anything you're just not quite sure about we're just a phone call away. Thanks again Gale. TA Trevor A. Electrician, HR, QC Construction Used the software for: 2+ years ### "Great support" March 1, 2017 5.0 The representative and team are very informative and knowledgeable with the system and eager to help out when needed! Pros ease of use so far.... Need to use it to its full potential for a better opinion on it, i'm sure it will do well for our company! Cons So far I have no concerns to list here. Review Source Response from GPS Insight March 1, 2017 Thanks for your review Trevor! We'll continue to work with you to ensure you get the most from Titan GPS. SF Steve F. Fleet Coordinator Construction Used the software for: 2+ years ### "Very knowledgeable and learned new things." August 4, 2017 5.0 Pros Always happy with new features that help in day to day operations. Ease of use is always a good thing. Cons Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice. Review Source Response from GPS Insight August 4, 2017 Steve, thank you for your review. We appreciate you taking the time and for your feedback! Helps us to continually improve. EV Eric V. Ceo Civic & Social Organization Used the software for: I used a free trial ### "Great work from Titan" August 22, 2022 5.0 Pros Gréât communication overall. The team was helping Cons I think there were pretty good in general Review Source RM Rod M. GM Construction Used the software for: 2+ years ### "Archived info" March 3, 2017 4.0 Needed access to archived information and Trevor Romijn was able to help me........................................................................................................................................................... Pros tracking assets Cons Cost Review Source Response from GPS Insight March 6, 2017 Rod, thank you for your review! Glad that Trevor was able to help out. Spring is right around the corner and your business will be heating up quickly. We'll contact you soon because we want to make sure you get all that you can get out of your system to generate a significant return on your investment. GA Gord A. logistics manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Reliability of tracking" November 26, 2018 4.0 by tracking vehicles it easier for me to divert vehicle to different area if needed. I save time nit running around to get mileages for reporting. Fuel savings will come into play as we can see how and why fuel wastage occurs, and move to correct the problem. Pros Having the instant ability to know where assets are and how they are performing . Tracking of maintenance reports has made it easy to know when service is due instantly. Having the ability to know how each vehicle is driven. for liability control Cons Diagnostic trouble codes seem to be hit and miss. More accuracy of codes will help to prevent down time. Review Source Response from GPS Insight November 27, 2018 Thank you for you review Gord! We appreciate you taking the time to give us your feedback. We continuously update the Titan GPS system and your feedback helps us determine what's most important to our customers. Thanks again. JN Janelle N. Office Used the software for: 6-12 months ### "Learned some great tips on how to send reports specific to my needs " July 25, 2018 5.0 Pros How easily I can group and organize the info I need and get weekly reports on specifics suited to my needs. Cons I'm still learning everything so not sure what I don't actually like yet. So I guess for now there's nothing. Review Source Response from GPS Insight July 26, 2018 Thank you Janelle for completing a review on Capterra! It's great that you're learning and getting more out of the Titan GPS solution all the time. JW Jonathan W. Dispatch Oil & Energy Used the software for: Less than 6 months ### "New to Titan" August 9, 2018 5.0 So far so good. I'm new to the program. The minute that rep found out that I was learning the system for the first time they set up a screen share conference to show me around the program and answer any questions that I might have. Offered support just a phone call away. Pros It was great to be shown what the software is capable of. What our company needs it for Titan Does very simply. Being shown what its capable of and showing us where we can push the envelope and improve our efficiency. Cons No cons just yet. Still very new to the program Review Source Response from GPS Insight August 10, 2018 Great to hear Jonathan! Hope you continue to push the envelope and take advantage of the training and support at your disposal to help you do just that. sS sam S. pres Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "gps" October 31, 2018 5.0 time management will be much easier with titan Pros the ease of use to see where all the assets are and when Cons there was nothing I did not like.so far everything appears to work as I had hoped Review Source Response from GPS Insight November 5, 2018 Sam, thank you for reviewing Titan GPS. We're happy to hear you've had a good initial experience with our product! You'll find that time management is just the start of improving the way you manage your fleet. If you ever need any assistance, please let us know. We're always here to help! AW Adam W. Used the software for: ### "Titan GPS: reliability you can count on." March 17, 2017 5.0 Our company relies on Titan GPS and it's reporting capabilities to ensure our billing is accurate and on time. They're use of innovative technology and continued development has kept them relevant and on the cutting edge of what we require for our industry. Additionally the diversity in reporting capabilities enables us to make sure our operators are driving safely and efficiently. This tool can have a profound impact on any fleet management from idling reduction to reducing dangerous driving. Review Source Response from GPS Insight March 17, 2017 Adam, thank you for your review! We appreciate you taking the time and we are thrilled you continue to get the kind of results you should expect from this continuously evolving system. RB Rod B. Service Director Used the software for: 2+ years ### "Titan GPS Up Date New Information" April 12, 2017 5.0 Our rep was very helpful and very easy to understand, very good at what he does and looking forward to work and ask him more questions in the future. Great job to our rep!! Pros Great system Cons Myself...just need to and be forced to use it more then I do already! Review Source Response from GPS Insight April 19, 2017 Rod, thanks for your review. We appreciate you taking the time and happy that you find our support team as good as we know they are. We'll pass on the kudos! LB Lindsay B. Used the software for: ### "Training with Mike" March 30, 2017 5.0 The training with rep I found to be very informative as I did not know that there were so many features on the website that will help with day to day operations as well as environmental components. He explains things with certainty and in depth so that it makes it easier to follow. Thanks Review Source Response from GPS Insight March 30, 2017 Lindsay, thank you for your review. We appreciate getting feedback from our customers and we'll be sure to pat Mike on the back for a job well done. Thanks Lindsay and thanks Mike! PR Patricia R. Used the software for: ### "Excellent seminar - Great product!" April 19, 2017 5.0 Customer support representative provided an excellent training seminar. Gave great examples of how we can utililize Titan's features to better manage our fleet and to ensure that the integrity of our drivers remains on course. Review Source Response from GPS Insight April 19, 2017 Patricia, thank you for your review of Titan GPS! We appreciate your feedback and look forward to continuing to help Carrington Construction better manage their fleet. CH Charles H. Used the software for: ### "Ease to use" April 10, 2017 4.0 We've been using the software for about 2 years and find it very ease to use. There 's more functionality in the software than what we envisioned. Review Source Response from GPS Insight April 19, 2017 Charles, we thank you for taking the time to complete a review of Titan GPS. We appreciate your feedback. We continue to add functionality and power to our system while keeping it easy to use. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.