# Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Novara Flex the right EHS Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152559/Canva/reviews --- Novara Flex 4.8 (129) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Reviews of Novara Flex Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CW Calvin W Safety Program ManagerMachinery, 201 - 500 employeesUsed the software for: Less than 6 months. “The ability to jump over the theatrics of multiple tedious discussions, pre-demo, to allow us to truly see KPA's benefits from the start, easily put KPA's product as the front runner as we worked through multiple EHS Software providers. “ July 8, 2025 Philip A HSE ManagerUtilities, 51 - 200 employeesUsed the software for: 6-12 months. “The only con with KPA lies in certain functionality; when a report is pulled with parameters, unless the results are opened in a new window, clicking back on the browser will reset the search.“ June 20, 2024 MS Matthew S Continuous Improvement ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Also the training aspect is awesome. Since every one of our employees has an account, we are also utilizing KPA as a way of communicating to our employees and gathering information back from the on many other topics other than safety.“ January 12, 2024 KH Kassandra H AssistantMachinery, 51 - 200 employeesUsed the software for: 6-12 months. “The only thing I am not a hug fan of is when I have to download certain things I have to make sure I only use a certain setup to download everything.“ June 17, 2024 WY Winchester Y EHS DirectorEnvironmental Services, 201 - 500 employeesUsed the software for: 1-2 years. “KPA presented the company with a uniform, unified reporting and management conduit that significantly reduced the latency in reporting.“ June 30, 2023 DB Derek B Software DeveloperConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Not as feature rich as other EHS applications.“ June 19, 2024 BE Brandy E HSE ComplianceOil & Energy, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Decent, I was voluntold to be the admin and I have learned alot using it, as well as have dived into creating areas we did not know KPA had.“ June 14, 2024 CH Caset H HSE and Compliance SpecialistOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “What I like least about KPA Flex is the inability to view equipment offline on the mobile app.“ January 8, 2024 ## Showing most helpful reviews Showing 1-25 of 129 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Grace Q. Safety Program Manager Food & Beverages Used the software for: 1-2 years ### "KPA Flex Use" June 14, 2024 4.0 The KPA team has been wonderful to work with and always happy to assist when we have questions. They have a lot of new things they are working on and we look forward to seeing the new development as well as improvements on existing features. Pros In terms of inputting data and creating content for inputting data such as forms it is an excellent platform. The pre-built data analytics show an overall view of the data that has been captured in the system as a whole. Cons We would like to better be able to drill down to specific data within the analytics and have more options for creating more detailed widgets and dashboards. Review Source jP janmichael P. HSE Coordinator Oil & Energy Used the software for: Less than 6 months ### "First Experience. " June 18, 2024 5.0 Overall, my experience has been phenomenal from using the mobile app to training program. Pros I like how easy and accessible training videos are on how to use the program on Youtube. Arlo is amazing at answer and helping me out on any questions I have. Cons Haven't found any issues yet. I have been enjoying all the challenges and user-friendly videos on YouTube. Alternatives considered [SafetyReports by AlignOps](https://www.capterra.com/p/141202/Safety-Inspection-App/) Reason for choosing Novara Flex I wasn't part of the selection process for my company. The program was already here when I accepted the role. Review Source LM Larry M. ENS Consumer Services Used the software for: Less than 6 months ### "Could use some work" June 17, 2024 4.0 Pros Like being able to make our own custom forms. Cons App locks up way too much. Could use alot of work. Admin should be able to do most on the app also. Review Source AS Anne S. QHSE Process Specialist Airlines/Aviation Used the software for: 6-12 months ### "KPA Implementation" June 14, 2024 5.0 Pros The free range of customization for reporting and form building. Cons The limited features within certain modules. Switched from [eSafety LMS](https://www.capterra.com/p/170659/eSafety-LMS/) Needed easier tracking and form building options Review Source WMM Wes Marsh M. Training Systems Development Specialist Oil & Energy Used the software for: 2+ years ### "Solid product, limited only by your imagination. " January 27, 2023 5.0 I sing the praises of KPA to every one I meet. Once employees in the company realized how easy it was to use the implementation went through the roof. Everybody wanted to add their forms/resources to KPA and it has become an integral part of our operation. Pros This software is simple for the administrator and the user. It simply works. Employees are able to log in and get right to work without learning a whole bunch of new processes. Cons The biggest sticking point for us is the ability to add options to the testing. The quiz function is limited to multiple choice and it would be nice to add an option for a short answer question. We also would like the ability to add an optional training in a composed training which would help us automate our entire progression system. Alternatives considered [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) Reason for choosing Novara Flex The value and ability to customize the software. Review Source DM Desiree M. Senior HS&E Specialist Oil & Energy Used the software for: 1-2 years ### "Very satisfied customer " March 11, 2022 5.0 The customer service is excellent. KPA is easy to use and navigate through. The platform offers multiple tools such as the training module, equipment, and QR codes that help us utilize one enterprise-wide solution. The offline functionality is critical for our field operators to submit incidents and inspections in areas that have limited to no service. KPA is very easy for administrators to build and make updates to the system. Pros The user interface, ease of use for administrators! Most importantly, the exceptional customer service!!! Cons Not HIPPA compliant. Would like more functionality with building reports and adding more capabilities with building rules within the forms. Alternatives considered [EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/)[Live](https://www.capterra.com/p/186429/Live/) Reason for choosing Novara Flex The customer service, ease of use, cost, and the ability to utilize multiple tools within the platform. Along, with the great feedback from peer companies. Switched from [Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/) Intelex was not user-friendly, very expensive and the customer service was terrible. Review Source JJ Josh J. Safety Manager Warehousing Used the software for: 2+ years ### "KPA was the answer to most of our problems" January 23, 2024 5.0 I haven't even thought about looking for another company to switch to. If you're looking for something you can tailor to your company needs, KPA should not be overlooked, it can be pricey but it has done its job for us. Pros Customizable forms and trainings User Friendly Able to contact support with any questions or issues Has an app that can do most things the website version can Feedback is accepted and applied to future releases Cons My cons are minor and they will always take feedback to improve the product Tutorials could use some work but they are improving Features they add are almost perfect but usually missing a key piece Switched from [EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/) We weren't able to customize the way we wanted Review Source BT Bill T. Safety Manager Mining & Metals Used the software for: 6-12 months ### "KPA System" July 13, 2023 5.0 We are a short term user at this time, and still have a lot to learn about the system and how to best utilize it for our company, but what we do use, we are very happy with it. Customer support is probably the best part of the experience so far. They are always ready to help. even with the smallest of detail. Pros Pros to using the KPA system are many, from accountability, to reporting, to the ease of use. Building forms are are very easy and gives you a variety of options to choose from for each entry. Editing the form is just as easy. Cons The part that I have difficulty with in KPA are assigning the workflows of each form. There are so many things you can do with the workflow, that it can get a bit over whelming until you get the hang of it. Alternatives considered [J. J. Keller SAFETY MANAGEMENT SUITE](https://www.capterra.com/p/209526/J-J-Keller-SAFETY-MANAGEMENT-SUITE/) Reason for choosing Novara Flex We were already using a company for our training that KPA acquired, so we just rolled over into it, and we are glad we did. Review Source KB Karl B. HES Field Coordinator Oil & Energy Used the software for: 2+ years ### "Easiest, Customizable Software Program there is. " July 2, 2024 4.0 Very Good, Would and DO highly recomend. Pros The flexibility and ease in changing forms. Cons None that would keep me from using. Improvements from suggestions are made often. Review Source AB Aaron B. Safety Coordinator Warehousing Used the software for: 1-2 years ### "KPA has gotten is into the future!" June 24, 2024 4.0 So far KPA has been a huge success and has been a cost savings as well as a time saver. Pros KPA is easy to use, and has a lot of good tools to help our safety department. In the past we used spread sheets for everything, and this has really lightened the load. Cons Initial roll out felt rushed by KPA, that area could be better. Reason for choosing Novara Flex Overall platform seemed better, as well as the user cost. Review Source BB Breanna B. Admin Oil & Energy Used the software for: 1-2 years ### "Good product!" June 14, 2024 5.0 Pros I love the training modules and customization the best! Cons I didn't like the organization of files. Review Source JR Joyce R. VP of HSEQ Oil & Energy Used the software for: 1-2 years ### "Changing Safety Culture Using Technology" July 22, 2020 5.0 When I review our lagging indicators, the impact of focusing on the leading indicators is evident in the 75% reduction in our total recordable incident rate. On average, I review 850 reports each month, including JSA’s, observations and inspections as soon as they are completed and submitted in the field. Information sharing is improved, and risks are reduced for employees in the field through the speed of knowledge transfer. Our customers prefer the reports through iScout for the clean format and the quick turnaround when requested. iScout gives us the ability to provide unlimited access to numerous resources that are available to our employees, including access to our updated standard operating guidelines. An employee will choose to use a tool that is user-friendly with proven results of increased safety. I have recommended this software numerous times without reservation. Our company also won the prestigious North Dakota Petroleum Council award based on the use of technology in safety. Pros The iScout safety software provides a platform to manage a fully integrated safety system for our employees. The system provides the ability to manage reporting and training, along with equipment management. The oil and gas industry has begun to focus on using leading indicators when working towards safety excellence. A safety approach that is easy to use equals increased participation by all employees and will ultimately lead to the success of the program. Cons Challenges with the implementation of the program were training on iScout due to our remote work sites, technology challenges such as internet connectivity, and changing the mindset of the older oil and gas worker to adapt to real time technology. All of our workers prefer the technology over previously used paper forms once they understood how easy the system is to operate. There have been no issues with the software, simply challenges with implementation to the field worker. Reason for choosing Novara Flex I was familiar with iScout through my previous employer and knew it was what we needed at Fortis Energy Services. I've known \[SENSITIVE CONTENT HIDDEN\] for many years, and he is a well respected safety professional that has contributed greatly to the oil and gas industry. Low cost per employee, with the ability to customize our own training and reports, made it the only option I considered using. When I submitted the proposal to my \[SENSITIVE CONTENT HIDDEN\], he said, "This is exactly what I've been asking for!" Review Source Response from Novara July 23, 2020 Thanks for the feedback, Joyce! WT Will T. HSE DOT Director Oil & Energy Used the software for: 2+ years ### "Perfect for us and so flexible" March 3, 2022 5.0 It is our Safety Management System. It's real time and simple, simple, simple. It really helps our office employees see what the field crews do and helps other locations see what they deal with as well. Pros I was attracted to the ease of developing reports, training, etc. and it has done more than expected. The simplicity for our employees is what makes it work. Cons There's not much if anything I don't like. Maybe the layout of a form when using the "Select" option. For example, when selections are made and the report is submitted, the "select" sections go to a sentence form with commas. I'd rather see the selections stacked, like in a column form. Last thing, the names \[SENSITIVE CONTENT\] and iScout were much catchier and likened to. Our company still calls it iScout. Reason for choosing Novara Flex I can't remember their name but at the time, they had customers like Coca Cola and some professional sports teams. Their product looked very similar but way to expensive for a company like ours. And the way \[SENSITIVE CONTENT\]sold (at the time) \[SENSITIVE CONTENT\] and demonstrated it in person was all I needed. Switched from [VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/) Complicated for one, price for the other. Review Source MH Michael H. HSE Manager Oil & Energy Used the software for: 2+ years ### "KPA EHS Works Fantastic" March 3, 2022 5.0 I have used KPA with three different companies now and have had great success with the features. Pros The price is right for the product. The ease of use for all employees, even English as a second language employees, is fantastic. Cons I have no problems with KPA. The forms and training are customizable and the system is very user friendly. No cons Alternatives considered [Safety Admin](https://www.capterra.com/p/187824/Safety-Admin/)[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) Reason for choosing Novara Flex Quality and price. Review Source CD Charles D. Environmental Specialist II Oil & Energy Used the software for: 2+ years ### "iScout Review" July 21, 2020 4.0 Overall I like iScout. It's so much better than keeping track of items in multiple spreadsheets. The reports that can be generated from it are great because we can see what's trending whether it be positive or negative. The customer service is great and quick to reply when I have a question or concern. Pros The mobile app is easy to use and navigate, especially for our field personnel. Filling out forms/reports and submitting them is relatively simple. If no cell service is available at the time a report is submitted from the field it will automatically update and submit the form when service becomes available. I like that I can create my own forms and tailor them to our company's needs. Cons I can think of two things that I have always found lacking with iScout via a desktop computer. 1. The inability to click on "previous" and "next" when reviewing reports one after the other. These would make for much easier navigation. When I do go "back" I have to start from the beginning with all the reports listed and scroll to the one I want. It takes me back to the top of the list and the report I need could be on page 4. This can be very time consuming. 2. I think the "search" ability is lacking. I have found on occasion that when I put in key word (e.g. facility or location name) or date I get zero results back. I notice this when I attempt to search for old incident reports that I know have been submitted because I have old emails but they don't show up in my seach results. Review Source Response from Novara July 22, 2020 Thanks for the feedback, Charles. KP Kristen P. HSE Oil & Energy Used the software for: 1-2 years ### "KPA review" July 11, 2023 5.0 I have used it for 2 years and enjoy it. Pros Training and videos and worth it. The videos can have your own pictures in and the content works and makes it all worth it. Cons Learning to maneuver in the system took a little bit. Review Source PG Parker G. Manager Printing Used the software for: 1-2 years ### "KPA Review for a small Start up" July 21, 2023 5.0 The KPA team made it easy for me at the beginning. You get a hands training and the start and continually support when you need it. Your buying more than the software but experience from the experts. Pros Easy of use. All safety and compliance documents and certifications in one place. Cons More training and features without adding additional expenses Review Source CW Caden W. Safety Consultant Construction Used the software for: 2+ years ### "Iscout System " July 20, 2020 5.0 iScout has been fantastic for us and all of our clients. We use this system daily and never really run into any major problems. It is very easy to use and the customer service is perfect if you do run into any issues. it truly can make a difference in the companies safety expectations, and culture that it may be trying to enhance. Wonderful system and would recommend every single time to anyone who may ask about it. Pros It is very easy to use. I recommend it to anyone I come in contact with who may ask for a system like what iScout offers. The things you can do with it for your company is fantastic. I have not seen a system that can offer what iScout can offer. Cons I have yet to really run into an issue with iscout that is something that negative to remember. If anything, I would like the ability to be able to import multiple photos in the forms we use during our audits. Right now you have to select one and then go back in to select another. That is really the only negative I could come up with. Reason for choosing Novara Flex It was the system that we found to be the best for our company, and was not a bad choice what so ever. Review Source Response from Novara July 21, 2020 Thanks for the review, Caden. We value the feedback. JK Jeffrey K. Director Packaging and Containers Used the software for: 6-12 months ### "Very Good EHS Management Tool" January 9, 2024 4.0 Very good. Product is very good with exception of calendar . Sale Rep was just trying to get the sale. Implementation team was excellent. Follow Up Customer service is okay. Pros Very customizable and configurable. Easy to set up and easy to use. Cons Compliance Calendar is a disaster. Terrible reminder system. No escalation for overdue tasks. Reason for choosing Novara Flex Easy of use and customizable. Had all the primary features we were looking for. Review Source RG Richard G. Site Safety Manager Telecommunications Used the software for: 1-2 years ### "Great Compliance Management Tool" July 21, 2020 5.0 Injury and vehicle collision reporting are almost instantaneous with the forms available via a smart phone. Just about everything safety related is housed in one easy to access location that can be updated and distributed company-wide in minutes. Pros The system is extremely user-friendly and you can customize everything to suit your needs. Their are plenty of form templates covering a variety of areas to choose from which are very easy to customize or you can build your own. You can track all of your training and certifications in one area and set expiration alerts to the certification holder and management. The best feature is that all of our safety policies, procedures and guidelines as well as a host of other information is accessible to every employee, anywhere via their smart phone. Cons Although pulling data for reports is fairly easy, the graphing capabilities are limited and cannot be cut and pasted into custom reports. Review Source Response from Novara July 22, 2020 Thanks for the feedback, Richard. MW Michael W. HSE Manager Oil & Energy Used the software for: 6-12 months ### "MCS Review" July 7, 2023 5.0 Very good experience. I am learning every day on how KPA can benefit my organization. Pros I like the Forms creation platform the best Cons Unable to upload documents into the forms section Review Source JH Jennifer H. Environmental Specialist Oil & Energy Used the software for: 2+ years ### "Good, Dependable Software" July 27, 2020 4.0 Overall, iScout has been a very helpful tool for congregating all of our inspections/forms/reports that are filled out on a day-to-day basis. Pros iScout is one of the easiest programs to manage. Whether you're building new forms, or pulling results of forms submitted, it is all very user friendly. Cons I wish parts of the software could be a little more sophisticated. The question fields are pretty basic, not for collecting in depth, intricate data. It's really designed to just be an electronic form tool, not a robust data collection software. I also wish there was a little more on the analytical side with the trending, it only allows you pull to trends on each individual field. Building analysis reports really has to be done outside of iScout. Review Source RS Randolph S. Manger Environmental Oil & Energy Used the software for: 1-2 years ### "Great for all uses" February 1, 2023 5.0 great Pros The most useful feature is task tracking so the at items don't get left incomplete Cons sometimes wish I could do more in the reporting section Reason for choosing Novara Flex it could replace several programs leading to a cost savings, and it was completely customizable. Review Source MH Mark H. EHS Manager Oil & Energy Used the software for: 6-12 months ### "Field Functionality" January 24, 2024 5.0 My experience so far has been great, the price did increase this year though Pros Ease of use for the field employees, being able to update or edit inspections to reflect certain needs is great. Tailoring each individual form to your own needs is simple. Cons The SDS online selection does not have a lot of the chemicals that we use. Review Source JA Jay A. SH&E Supervisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "So far so good" July 17, 2023 4.0 We are using KPA to replace a lot of processes we had before and finally turning on critical processes we've been doing without. Pros I've been plunged into trying to figure out KPA and without much guidance I've been able to answer any questions I've had eventually. Cons Didn't have a natural beginning point for learning about the different features, felt like I was starting mid conversation. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.