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Pros
The ability for all employees to have access to necessary forms at their fingertips at a reasonable cost makes IScout invaluable to us. The ease of navigation fits even the most untrained persons.
We have been able to eliminate multiple subscriptions and management our data and reporting with a few clicks. The Customer Success Team has definitely made the experience worth while.
Cons
We have had trouble uploading information, but I think that's more of an issue on our side, not on the iScout side.
While the interface was very intuitive, I felt some f the features were in the wrong location to my way of thinking.
"Automated our entire Safety System"
Overall: My overall experience with iScout has been excellent. Customer service is exceptional and prompt. The interface is easy to navigate and adaptable to your companies needs.
Pros: iScout is very customize and user friendly. We have been able to create and maintain all of our own forms and processes. iScout is always willing to jump in if we have any special requests.
Cons: No major cons. We have had trouble uploading information, but I think that's more of an issue on our side, not on the iScout side.
Vendor Response
"Easy and Effective"
Overall: IScout has made it simpler to find documents to conduct internal and external audits. Multiple resources can be pulled from business units anywhere in the country from one desktop.
Pros: The ability for all employees to have access to necessary forms at their fingertips at a reasonable cost makes IScout invaluable to us. The ease of navigation fits even the most untrained persons. After an uncomplicated build and help from [SENSITIVE CONTENT HIDDEN] and his team, our employees could find their forms, equipment, policies and procedures quickly and easily.
Cons: The only difficulty is placing items in folders that are easily understood. This is simply a training and practice issue that is easily solved.
Vendor Response