# Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Novara Flex the right Incident Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152559/KPAEHS/reviews --- Novara Flex 4.8 (129) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 5th, 2026 # Reviews of Novara Flex Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CW Calvin W Safety Program ManagerMachinery, 201 - 500 employeesUsed the software for: Less than 6 months. “The ability to jump over the theatrics of multiple tedious discussions, pre-demo, to allow us to truly see KPA's benefits from the start, easily put KPA's product as the front runner as we worked through multiple EHS Software providers. “ July 8, 2025 Philip A HSE ManagerUtilities, 51 - 200 employeesUsed the software for: 6-12 months. “The only con with KPA lies in certain functionality; when a report is pulled with parameters, unless the results are opened in a new window, clicking back on the browser will reset the search.“ June 20, 2024 MS Matthew S Continuous Improvement ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Also the training aspect is awesome. Since every one of our employees has an account, we are also utilizing KPA as a way of communicating to our employees and gathering information back from the on many other topics other than safety.“ January 12, 2024 KH Kassandra H AssistantMachinery, 51 - 200 employeesUsed the software for: 6-12 months. “The only thing I am not a hug fan of is when I have to download certain things I have to make sure I only use a certain setup to download everything.“ June 17, 2024 WY Winchester Y EHS DirectorEnvironmental Services, 201 - 500 employeesUsed the software for: 1-2 years. “KPA presented the company with a uniform, unified reporting and management conduit that significantly reduced the latency in reporting.“ June 30, 2023 DB Derek B Software DeveloperConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Not as feature rich as other EHS applications.“ June 19, 2024 PQ Pedro Q QHSE CoordOil & Energy, 11 - 50 employeesUsed the software for: 1-2 years. “Computer-based training is fantastic, and the way the system gathers all the follow-ups on a single page for better tracking.“ July 4, 2023 CH Caset H HSE and Compliance SpecialistOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “What I like least about KPA Flex is the inability to view equipment offline on the mobile app.“ January 8, 2024 ## Showing most helpful reviews Showing 1-25 of 129 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Grace Q. Safety Program Manager Food & Beverages Used the software for: 1-2 years ### "KPA Flex Use" June 14, 2024 4.0 The KPA team has been wonderful to work with and always happy to assist when we have questions. They have a lot of new things they are working on and we look forward to seeing the new development as well as improvements on existing features. Pros In terms of inputting data and creating content for inputting data such as forms it is an excellent platform. The pre-built data analytics show an overall view of the data that has been captured in the system as a whole. Cons We would like to better be able to drill down to specific data within the analytics and have more options for creating more detailed widgets and dashboards. Review Source CN Chris N. HR Manager Real Estate Used the software for: 6-12 months ### "Great for the path to success" February 9, 2026 5.0 Pros Tools offered by KPA helps to get and stay on the path for continued growth, success, and compliance. Cons The software is easy to use, offer great webinars, and trainings. Content is relevant and up to date. Review Source DB Derek B. Software Developer Construction Used the software for: 6-12 months ### "KPA Flex Review" June 19, 2024 4.0 Much better than Intelex and very easy to use for employees outside of IT Pros Ease of use for end users and rapid configurability Cons Not as feature rich as other EHS applications. KPA is fast to load to and to make changes but you have a bit less control over what you're able to do. Switched from [Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/) Intelex was horrendously slow and then changed their licensing to make it more expensive. Review Source DM D'Angelo M. HSE Manager Construction Used the software for: 1-2 years ### "Get it while its Hot!" September 5, 2024 5.0 Great! it has made my job easier by the day Pros How user friendly the platform is and how helpful the team are in helping you sort out any issues Cons None at the moment. I just want them to keep innovating. They are on the path to greatness! Review Source MS Matthew S. Continuous Improvement Manager Construction Used the software for: 2+ years ### "Great product" January 12, 2024 5.0 It is great, and I would recommend KPA to anyone, especially anyone that has employees out in the field and away from their home office. It has been a great to help improve our communication with our employees Pros It is easy to use and set up for the entire company. Also the training aspect is awesome. Since every one of our employees has an account, we are also utilizing KPA as a way of communicating to our employees and gathering information back from the on many other topics other than safety. Cons It takes a minuet to get your head wrapped around how the forms work when you go to start creating your own, but once you get it KPA is really easy to use. Reason for choosing Novara Flex Having the customizable training platform included was the thing that ultimately pushed us over but if I would have realized the full functionality of the system I would have jumped at it a lot faster. Review Source SE Steve E. EHS Manager Warehousing Used the software for: 1-2 years ### "KPA EHS software review " January 18, 2023 5.0 Pros I like the ability to review data all in one location. We have been able to make many forms paperless and that makes storing and finding documents easier. Also there is the ability to take data from other sources and automate information. Cons Depending on the package you purchase, not all features are available. If you don't need some of these features than it is not a con. The way KPA is structed you pay per employee profile. Even if the employee doesn't ever need to log in or not required to. Now if you are a company that does not have a safety program or your own training material paying the extra amount would be good for you. For me my company we have robust safety programs and training material. We just need to track the employee sign offs and have the ability to ensure we have 100% completion. The only way to achieve this through KPA is to pay for each employee to have a profile. For a smaller company this a good option. Review Source JR Joyce R. VP of HSEQ Oil & Energy Used the software for: 1-2 years ### "Changing Safety Culture Using Technology" July 22, 2020 5.0 When I review our lagging indicators, the impact of focusing on the leading indicators is evident in the 75% reduction in our total recordable incident rate. On average, I review 850 reports each month, including JSA’s, observations and inspections as soon as they are completed and submitted in the field. Information sharing is improved, and risks are reduced for employees in the field through the speed of knowledge transfer. Our customers prefer the reports through iScout for the clean format and the quick turnaround when requested. iScout gives us the ability to provide unlimited access to numerous resources that are available to our employees, including access to our updated standard operating guidelines. An employee will choose to use a tool that is user-friendly with proven results of increased safety. I have recommended this software numerous times without reservation. Our company also won the prestigious North Dakota Petroleum Council award based on the use of technology in safety. Pros The iScout safety software provides a platform to manage a fully integrated safety system for our employees. The system provides the ability to manage reporting and training, along with equipment management. The oil and gas industry has begun to focus on using leading indicators when working towards safety excellence. A safety approach that is easy to use equals increased participation by all employees and will ultimately lead to the success of the program. Cons Challenges with the implementation of the program were training on iScout due to our remote work sites, technology challenges such as internet connectivity, and changing the mindset of the older oil and gas worker to adapt to real time technology. All of our workers prefer the technology over previously used paper forms once they understood how easy the system is to operate. There have been no issues with the software, simply challenges with implementation to the field worker. Reason for choosing Novara Flex I was familiar with iScout through my previous employer and knew it was what we needed at Fortis Energy Services. I've known \[SENSITIVE CONTENT HIDDEN\] for many years, and he is a well respected safety professional that has contributed greatly to the oil and gas industry. Low cost per employee, with the ability to customize our own training and reports, made it the only option I considered using. When I submitted the proposal to my \[SENSITIVE CONTENT HIDDEN\], he said, "This is exactly what I've been asking for!" Review Source Response from Novara July 23, 2020 Thanks for the feedback, Joyce! AM Angela M. Environmental Specialist Mining & Metals Used the software for: 6-12 months ### "KPA software has taken our business into the future." July 10, 2023 5.0 Pros KPA software is easy to use and streamlined. Not only do we consistently hear this feedback from our workforce, but we were able to build the software from scratch and implement KPA to our workforce in only a month. Cons Education during the implementation process was left to the admins too much. It was a self-serve process. The videos were helpful, but we would've liked to have been able to let some of our implementation cost be earned a little more. Review Source WT Will T. HSE DOT Director Oil & Energy Used the software for: 2+ years ### "Perfect for us and so flexible" March 3, 2022 5.0 It is our Safety Management System. It's real time and simple, simple, simple. It really helps our office employees see what the field crews do and helps other locations see what they deal with as well. Pros I was attracted to the ease of developing reports, training, etc. and it has done more than expected. The simplicity for our employees is what makes it work. Cons There's not much if anything I don't like. Maybe the layout of a form when using the "Select" option. For example, when selections are made and the report is submitted, the "select" sections go to a sentence form with commas. I'd rather see the selections stacked, like in a column form. Last thing, the names \[SENSITIVE CONTENT\] and iScout were much catchier and likened to. Our company still calls it iScout. Reason for choosing Novara Flex I can't remember their name but at the time, they had customers like Coca Cola and some professional sports teams. Their product looked very similar but way to expensive for a company like ours. And the way \[SENSITIVE CONTENT\]sold (at the time) \[SENSITIVE CONTENT\] and demonstrated it in person was all I needed. Switched from [VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/) Complicated for one, price for the other. Review Source WY Winchester Y. EHS Director Environmental Services Used the software for: 1-2 years ### "KPA as a one-stop shop" June 30, 2023 5.0 KPA has become a key tool in Safety as well as in Project Management. We are integrating departments through this robust tool. Pros KPA presented the company with a uniform, unified reporting and management conduit that significantly reduced the latency in reporting. My labor hours as Management have been reduced by as much as an entire workday. Cons KPA software add-ons can at times be pricey. We were quoted above $10K for a single training module. Review Source CC Chase C. Projects & Facilities Manager Oil & Energy Used the software for: 1-2 years ### "Excellent Safety Management Software" July 20, 2020 5.0 iScout has been a game changer in our safety culture. It has improved our incident reporting and the ability to make training material more readily available. Pros the functionality from admin to user roles. The automatic updates to the safety training topics for 20/20 lessons are a tremendous help in rolling out training subjects in a timely manner Cons Believe that there are stronger training topics that could be rolled out in a quicker time frame Reason for choosing Novara Flex The ease of functionality from admin to user roles Review Source Response from Novara July 21, 2020 Thanks Chase. We value your feedback about iScout and our training content. BS Brandon S. Corporate Training Manager Oil & Energy Used the software for: 2+ years ### "Select Review" July 23, 2020 4.0 Overall I have been pleased with iScout particularly the 2020 lessons that can be created. This has allowed our department to convert virtually all of our traditionally required, instructor led courses into electronic and digital versions that can be completed by employees without having to reschedule trainings, make up missed trainings, etc. All of our safety meetings, onboarding training, and compliance training is accessible electronically and is available 24/7 for our employees. Pros In my role, I like the ease of use to develop and create new trainings for our employees. Training is vital for our employees and iScout has given me the ability to convert current trainings into electronic versions of them for employees to complete. Additionally, we are exploring the option of going totally electronic and digital for the onboarding of new hires at Select Energy Services and having the ability to customize training via 2020 is allowing us to make this a reality. I also like the ability it allows me to schedule and assign designated trainings for certain locations, lines of business, etc. Cons Currently, I do not have any cons concerning this software. As issues are presented I work close with the development team and we have developed ways to resolve any issues that I had. Reason for choosing Novara Flex N/A Review Source Response from Novara July 24, 2020 We appreciate your feedback, Brandon. JS Jana S. Operations Administrator Construction Used the software for: 6-12 months ### "Growing with KPA!" June 29, 2023 5.0 It's been really great! We cant wait to use the safety video functions for our future courses. Pros We love the functionality of KPA and how user friendly it is. We use it within multiple different departments for a variety of tasks. Cons Some functions are limited, but i've put in requests before and someone has either reached out or passed it up to see if its possible. Review Source PG Parker G. Manager Printing Used the software for: 1-2 years ### "KPA Review for a small Start up" July 21, 2023 5.0 The KPA team made it easy for me at the beginning. You get a hands training and the start and continually support when you need it. Your buying more than the software but experience from the experts. Pros Easy of use. All safety and compliance documents and certifications in one place. Cons More training and features without adding additional expenses Review Source CW Caden W. Safety Consultant Construction Used the software for: 2+ years ### "Iscout System " July 20, 2020 5.0 iScout has been fantastic for us and all of our clients. We use this system daily and never really run into any major problems. It is very easy to use and the customer service is perfect if you do run into any issues. it truly can make a difference in the companies safety expectations, and culture that it may be trying to enhance. Wonderful system and would recommend every single time to anyone who may ask about it. Pros It is very easy to use. I recommend it to anyone I come in contact with who may ask for a system like what iScout offers. The things you can do with it for your company is fantastic. I have not seen a system that can offer what iScout can offer. Cons I have yet to really run into an issue with iscout that is something that negative to remember. If anything, I would like the ability to be able to import multiple photos in the forms we use during our audits. Right now you have to select one and then go back in to select another. That is really the only negative I could come up with. Reason for choosing Novara Flex It was the system that we found to be the best for our company, and was not a bad choice what so ever. Review Source Response from Novara July 21, 2020 Thanks for the review, Caden. We value the feedback. IU Ian U. Safety Professional Construction Used the software for: 1-2 years ### "Intuitive, Easy to use, and Powerful Safety Tool" June 29, 2023 4.0 I use KPA on a daily basis and enjoy the using the software for our EHS needs. Pros The intuitiveness for all users to use. In the construction industry, we have some older or some not so technically inclined folks and the software is easy enough for them to use. Cons On the widgets function there are some aspects that I think could be improved Alternatives considered [HammerTech](https://www.capterra.com/p/186670/HammerTech/) Review Source SM Stephanie M. Process and Compliance Manager Warehousing Used the software for: 1-2 years ### "Easy to Use Platform" June 14, 2024 5.0 Great, I have been happy from the beginning rollout phase. Pros Layout, easily customizable, forms, training, mobile app is easy to use. Cons Dual steps to add training/lessons, manual user maintenance rather than being connected to HR software. Review Source JL Janessa L. HSE Administrator Oil & Energy Used the software for: 1-2 years ### "KPA Flex Review" January 15, 2024 4.0 Overall I really enjoy using KPA! It is user-friendly and easy to customize to whatever we need. Pros KPA is a great resource. It makes it easy to keep all of our locations on the same page when it comes to safety standards. Cons Sometimes it runs a little slower than I would like. Review Source MR Matthew R. Safety Consultant Construction Used the software for: 2+ years ### "Great user friendly software" March 9, 2022 5.0 It is great to use. However, the name is TERRIBLE. I mean it is an absolutely atrocious name for the software. I really believe it is hurting the product to have the name "KPA EHS." That name could refer to anything by anyone and it is a mouthful. Pros Easy to use and customize to your needs. No specialized knowledge on mobile apps is required to us this. Cons Modifying forms that have been created is a bit clunky. Review Source MB Mike B. HSE Manager Oil & Energy Used the software for: 2+ years ### "Easy and Effective" July 21, 2020 4.0 IScout has made it simpler to find documents to conduct internal and external audits. Multiple resources can be pulled from business units anywhere in the country from one desktop. Pros The ability for all employees to have access to necessary forms at their fingertips at a reasonable cost makes IScout invaluable to us. The ease of navigation fits even the most untrained persons. After an uncomplicated build and help from \[SENSITIVE CONTENT HIDDEN\] and his team, our employees could find their forms, equipment, policies and procedures quickly and easily. Cons The only difficulty is placing items in folders that are easily understood. This is simply a training and practice issue that is easily solved. Review Source Response from Novara July 21, 2020 Mike, thank you for leaving a review. CV Cody V. General Supervisor Mining & Metals Used the software for: Less than 6 months ### "KPA has been a win" July 2, 2024 5.0 Pros The challenges make it fun and educational Cons Training menus could be cleaned up and more user friendly Review Source MH Mark H. EHS Manager Oil & Energy Used the software for: 6-12 months ### "Field Functionality" January 24, 2024 5.0 My experience so far has been great, the price did increase this year though Pros Ease of use for the field employees, being able to update or edit inspections to reflect certain needs is great. Tailoring each individual form to your own needs is simple. Cons The SDS online selection does not have a lot of the chemicals that we use. Review Source JA Jay A. SH&E Supervisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "So far so good" July 17, 2023 4.0 We are using KPA to replace a lot of processes we had before and finally turning on critical processes we've been doing without. Pros I've been plunged into trying to figure out KPA and without much guidance I've been able to answer any questions I've had eventually. Cons Didn't have a natural beginning point for learning about the different features, felt like I was starting mid conversation. Review Source JO Judy O. Program Analyst Government Administration Used the software for: 6-12 months ### "review" March 25, 2022 5.0 Overall experience has been exceptional - their support team is nothing but fabulous. Pros The one on one customer service you receive is excellent. The software is easy to follow and use. Even for the technology challenged - it was easy for them to jump in and use. Allows us to create reports and conduct analytics on the data. Cons Creating documents - but KPA was there to assist. No matter how many times we decided to move in another direction. The set up was very easy with their guidance and direction. Review Source AH Ashley H. Owner Primary/Secondary Education Used the software for: Less than 6 months ### "Great Communication and Compliance Tool" July 20, 2020 5.0 Overall the experience with iScout has been great because you can literally do anything you want with the program. For us, it puts all compliance items in one place - bus maintenance, driver files, weekly drills, building maintenance, safety trainings, COVID-19 related forms, company announcements, company policies, and the list can go on. And one of my favorite things is the reports that you can set up to automatically email you so you can easily ensure compliance. Pros Love the ability to roll out new forms of any nature to all employees with a click of a button and then be able to track who has completed or not with ease. Love the easy ability to ensure all compliance matters have been completed by staff members ( i.e. fire drills, tornado drill, bus checks, etc). Love the infectious disease form created by iScout for use during COVID-19 pandemic. Love the ability to set up emailed reports automatically. Love all the trainings offered and the new trainings specific to COVID-19 on the 20/20 platform! Super helpful to know we were doing everything we could to keep all in our school building as safe as possible. Cons It's a love/hate on this but with iScout being so customizable sometimes it's hard to get to what you want. But they have a great support team to help you get to what you want. Review Source Response from Novara July 21, 2020 Thanks for your review, Ashley. We appreciate the feedback. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.