# Page 2 | Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Novara Flex the right EHS Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152559/KPAEHS/reviews --- Novara Flex 4.8 (129) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Page 2 - Reviews of Novara Flex ## Showing most helpful reviews Showing 26-50 of 129 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CW Calvin W. Safety Program Manager Machinery Used the software for: Less than 6 months ### "Great platform, wonderful team at KPA." July 8, 2025 5.0 From beginning to purchase we have been satisfied. The sales group presenting to us was up front from the start which was important to us. We are a very eager business and are sure of the decisions we make. The ability to jump over the theatrics of multiple tedious discussions, pre-demo, to allow us to truly see KPA's benefits from the start, easily put KPA's product as the front runner as we worked through multiple EHS Software providers. Much appreciation for the transparency. Pros Personal interactions from the Sales rep. \[sensitive content hidden\] was very easy to work with, forward with KPA's abilities, and clear on the information we needed to make our decision to purchase. Cons What could easily become a very strong selling point for your entire sales team is if the SDS module came standard with the platform. SDS management can be a bear, and costly for no reason. This would be a very strategic move for KPA to include this standard with the platform as it is a must in general industry, yet so costly for minimal viewership of the actual SDS's. You could easily make a Safety professionals day by not making them pay for this separately and needing to convince Executive management it's necessity. Alternatives considered [VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/) Reason for choosing Novara Flex Contents of the initial package vs. purchasing trainings independently. Review Source CN Chris N. HR Manager Real Estate Used the software for: 6-12 months ### "Great for the path to success" February 9, 2026 5.0 Pros Tools offered by KPA helps to get and stay on the path for continued growth, success, and compliance. Cons The software is easy to use, offer great webinars, and trainings. Content is relevant and up to date. Review Source TM Tom M. Safety HR Manager Construction Used the software for: Less than 6 months ### "Robust EHS Platform" June 14, 2024 4.0 Our experience with KPA has been 5-star; from onboarding, to support, to having our organizational needs heard and responded too is something that is valuable to us. KPA has been curious about our needs and open to product improvements. Pros We love the ability to curate our trainings, forms, and other critical organizational information in a way that fits out unique industry and needs. The level of customization is why we made the switch! Cons Form building can be repetitive and some level of default settings would be a value add. Reason for choosing Novara Flex We needed customization in our training, forms and documents. KPA Flex stood above other EHS software in a way that allows the end user to build what is needed into their platform without other product features that are not necessary. Switched from [J. J. Keller SAFETY MANAGEMENT SUITE](https://www.capterra.com/p/209526/J-J-Keller-SAFETY-MANAGEMENT-SUITE/)[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) The flexibility of creating and editing trainings was a must for our organization. Furth more, the ability for our diverse teams to be able to quickly and easily access these trainings was a critical part of our decision to switch to KPA Flex! Review Source TA Tonya A. WC and System Specialist Machinery Used the software for: 6-12 months ### "User Friendly and Great Customer Service" June 24, 2024 4.0 Pros We have many users with different types of computer backgrounds. Some user are professional while others are beginners. KPA is user friendly and on the first day of deployment, one user said. "The system is self explanatory and very easy to follow." When I have an issue arise, the customer support staff is very fast in responding and quick with a possible solution. There are no "voting buttons" to get something resolved. Cons I am not able to pull action items (follow ups) from one source and do a dive into where they came from. How many were from an audit, incident, investigation, inspection, etc. I was told this is in the works. Switched from [Ideagen EHS](https://www.capterra.com/p/150020/Ideagen-EHS/) Every time we had an issue, the solution was "it's your cell service" or "there is not enough votes to fix that". The issues continued to drag on weekly and we needed more. Review Source Philip A. HSE Manager Utilities Used the software for: 6-12 months ### "KPA all the way!!" June 20, 2024 5.0 Pros KPA allows me to not only pull from a large resource of training courses and documents, but I can also customize them to our company's needs. The resources and flexibility that KPA offers are its two biggest draws. Cons The only con with KPA lies in certain functionality; when a report is pulled with parameters, unless the results are opened in a new window, clicking back on the browser will reset the search. So, it's vital to remember to open everything in a new window when searching in the manner as to avoid having to enter all the filters in the search again. Review Source RM Robert M. Safety Technician Machinery Used the software for: Less than 6 months ### "Highly Versatile " June 18, 2024 5.0 Very positive. I particularly like working with Casey, and \[sensitive content hidden\] is very nice. Pros KPA Flex's strongest attribute is its versatility. You can take one of its features and adapt and customize it to do anything from simple to incredibly complex. Cons I like to work out of something more of a spreadsheet format and I don't see that as possible within KPA. Admittedly, though, that's simply personal preference. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) SmartSheet is another very versatile option, but as the safety team's responsibilities have grown, we outgrew it as every process had to have very complicated workflows, and organizing hundreds of cases became too extreme of a task. Review Source VR Verified Reviewer Quality Manager Oil & Energy Used the software for: 2+ years ### "Very useful tool" June 18, 2024 5.0 Pros Able to access company documents when offline, tracking safety & quality incidents, and training compliance Cons Some of the form creation/editing activities are not as intuitive as I'd like (moving items accidentally is too easy). Review Source jP janmichael P. HSE Coordinator Oil & Energy Used the software for: Less than 6 months ### "First Experience. " June 18, 2024 5.0 Overall, my experience has been phenomenal from using the mobile app to training program. Pros I like how easy and accessible training videos are on how to use the program on Youtube. Arlo is amazing at answer and helping me out on any questions I have. Cons Haven't found any issues yet. I have been enjoying all the challenges and user-friendly videos on YouTube. Alternatives considered [SafetyReports by AlignOps](https://www.capterra.com/p/141202/Safety-Inspection-App/) Reason for choosing Novara Flex I wasn't part of the selection process for my company. The program was already here when I accepted the role. Review Source BE Brandy E. HSE Compliance Oil & Energy Used the software for: 1-2 years ### "KPA review " June 14, 2024 5.0 Decent, I was voluntold to be the admin and I have learned alot using it, as well as have dived into creating areas we did not know KPA had. Pros Can build out our own platform as needed Cons Needs password protected areas, customer support is lacking, so I have to use the community alot. Alternatives considered [Othership](https://www.capterra.com/p/266602/Othership/) Reason for choosing Novara Flex price versus features, versus customer support Review Source AB Aaron B. Safety Coordinator Warehousing Used the software for: 1-2 years ### "KPA has gotten is into the future!" June 24, 2024 4.0 So far KPA has been a huge success and has been a cost savings as well as a time saver. Pros KPA is easy to use, and has a lot of good tools to help our safety department. In the past we used spread sheets for everything, and this has really lightened the load. Cons Initial roll out felt rushed by KPA, that area could be better. Reason for choosing Novara Flex Overall platform seemed better, as well as the user cost. Review Source SM Stephanie M. Process and Compliance Manager Warehousing Used the software for: 1-2 years ### "Easy to Use Platform" June 14, 2024 5.0 Great, I have been happy from the beginning rollout phase. Pros Layout, easily customizable, forms, training, mobile app is easy to use. Cons Dual steps to add training/lessons, manual user maintenance rather than being connected to HR software. Review Source DB Derek B. Software Developer Construction Used the software for: 6-12 months ### "KPA Flex Review" June 19, 2024 4.0 Much better than Intelex and very easy to use for employees outside of IT Pros Ease of use for end users and rapid configurability Cons Not as feature rich as other EHS applications. KPA is fast to load to and to make changes but you have a bit less control over what you're able to do. Switched from [Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/) Intelex was horrendously slow and then changed their licensing to make it more expensive. Review Source KH Kassandra H. Assistant Machinery Used the software for: 6-12 months ### "Great program to have" June 17, 2024 5.0 Pros I love everything about KPA. From safety to having all equipment up to date on here is just amazing. Very easy to access. Cons The only thing I am not a hug fan of is when I have to download certain things I have to make sure I only use a certain setup to download everything. Review Source CV Cody V. General Supervisor Mining & Metals Used the software for: Less than 6 months ### "KPA has been a win" July 2, 2024 5.0 Pros The challenges make it fun and educational Cons Training menus could be cleaned up and more user friendly Review Source GD Gladys D. HR Administrator Construction Used the software for: 6-12 months ### "KPA Flex very practical" June 20, 2024 4.0 Pros The site is easy to use. Only takes seconds to set up new employees, navigation is super easy. Cons Have not found anything that I do not like about KPA Flex. Review Source MS Matthew S. Continuous Improvement Manager Construction Used the software for: 2+ years ### "Great product" January 12, 2024 5.0 It is great, and I would recommend KPA to anyone, especially anyone that has employees out in the field and away from their home office. It has been a great to help improve our communication with our employees Pros It is easy to use and set up for the entire company. Also the training aspect is awesome. Since every one of our employees has an account, we are also utilizing KPA as a way of communicating to our employees and gathering information back from the on many other topics other than safety. Cons It takes a minuet to get your head wrapped around how the forms work when you go to start creating your own, but once you get it KPA is really easy to use. Reason for choosing Novara Flex Having the customizable training platform included was the thing that ultimately pushed us over but if I would have realized the full functionality of the system I would have jumped at it a lot faster. Review Source SE Steve E. EHS Manager Warehousing Used the software for: 1-2 years ### "KPA EHS software review " January 18, 2023 5.0 Pros I like the ability to review data all in one location. We have been able to make many forms paperless and that makes storing and finding documents easier. Also there is the ability to take data from other sources and automate information. Cons Depending on the package you purchase, not all features are available. If you don't need some of these features than it is not a con. The way KPA is structed you pay per employee profile. Even if the employee doesn't ever need to log in or not required to. Now if you are a company that does not have a safety program or your own training material paying the extra amount would be good for you. For me my company we have robust safety programs and training material. We just need to track the employee sign offs and have the ability to ensure we have 100% completion. The only way to achieve this through KPA is to pay for each employee to have a profile. For a smaller company this a good option. Review Source AM Angela M. Environmental Specialist Mining & Metals Used the software for: 6-12 months ### "KPA software has taken our business into the future." July 10, 2023 5.0 Pros KPA software is easy to use and streamlined. Not only do we consistently hear this feedback from our workforce, but we were able to build the software from scratch and implement KPA to our workforce in only a month. Cons Education during the implementation process was left to the admins too much. It was a self-serve process. The videos were helpful, but we would've liked to have been able to let some of our implementation cost be earned a little more. Review Source WY Winchester Y. EHS Director Environmental Services Used the software for: 1-2 years ### "KPA as a one-stop shop" June 30, 2023 5.0 KPA has become a key tool in Safety as well as in Project Management. We are integrating departments through this robust tool. Pros KPA presented the company with a uniform, unified reporting and management conduit that significantly reduced the latency in reporting. My labor hours as Management have been reduced by as much as an entire workday. Cons KPA software add-ons can at times be pricey. We were quoted above $10K for a single training module. Review Source MB Matthew B. Senior EHS Specialist Plastics Used the software for: 1-2 years ### "One of the best and fastest growing on the market!" January 4, 2024 5.0 Pros KPA Flex has a multitude of capabilities and is always improving and expanding. We have a very close relationship with the Client Success team and have very open communication. Our feedback is always taken seriously and implemented quickly when feasible. The constant improvements made by KPA Flex give us the ability to improve the user experience, tracking and reporting. And the add on features go above and beyond what is expected. The ease of use is a major plus when compared to other products on the market. Cons We have high aspirations for our future use of KPA Flex and what we want the system to enable our company to do. However, we find that we push the software capabilities to the limit at times. For example, setting up extravagant EHS Audit processes don't work well with the current workflow design of the system. I trust the product development team will continue to improve these capabilities for better adaptation in the future. Review Source AG Amber G. HSE Coordinator Oil & Energy Used the software for: 2+ years ### "KPA Review" January 18, 2023 4.0 Pros The fact that employees have access to the system no matter where they are. They can access from a phone/tablet out on location, to a person that is in an office setting with access to computers. Cons Setting up trainings and forms. Once they are set, things are great, but I would like to be able to import my ppts and/or forms into the system directly. Review Source LL Lauren L. HR Operations Manager Oil & Energy Used the software for: 2+ years ### "Awesome tool that is flexible and intuitive! Highly recommend!! " July 21, 2020 5.0 Overall, our experience with iScout has been excellent! I cannot say enough about their customer service and the flexibility of their software! Pros There are so many features that I love! A few of the top features are: - Acknowledgement feature. You can send out an acknowledgement that includes attachments and a short message to all your employees in just a few quick seconds! It pushes to their smartphone and also email! Very customizable, you can even request a signature! - 2020 Training Platform. iScout offers so much flexibility when it comes to creating training lessons that we have been able to utilize this tool for all our internal HR training. We can load our own slides, add voiceover files, videos, etc. They even have a built in quiz feature and automated narration. Reporting is a breeze for training too. - Forms. We utilize forms for many different purposes. From the HR perspective, we have built out Onboarding checklists that managers use as a guide to help them onboard new employees. You can customize a form in just about any way to meet your needs! love the flexibility! Additionally, iScout is extremely intuitive from an employee perspective! Nothing is hard to find and you can easily access everything you need! Lastly, the customer service at iScout is amazing! Out of all the software we use, they by far offer the highest level of customer service and go out of there way to meet your needs! Cons I do not have anything that I could recommend they change. Review Source Response from Novara July 22, 2020 Thanks Lauren! We value your feedback. JF John F. VP HSE Oil & Energy Used the software for: 2+ years ### "John Fontenot - VP HSE - Conquest LLC" July 21, 2020 5.0 IScout has allowed Conquest to seamlessly create, manage, store, revise and retrieve every aspect of our HSE Management System. Of all programs I previously use with previous companies, IScout is the most simplistic and user friendly while presenting the most professional formatted operating system to date. Pros The simplicity and user friendliness of the software. Cons Unable to customize and tailor cosmetics of reports. Most reports look identical to each other. Reason for choosing Novara Flex See Answer Above. One of our customers were so impressed, they even made the switch to IScout contacting me on a couple of occasions for assisting in putting together certain aspects of their program. Review Source Response from Novara July 22, 2020 Thanks for the feedback, John. Gavin R. Workflow Specialist Construction Used the software for: 1-2 years ### "KPA Review" January 18, 2023 5.0 Overall, KPA has made our everyday procedures much easier so that we can ensure our team is always safe. We prefer the electronic documentation compared to paper since we can no longer lose the docuements. Pros KPA offers many valuable features and functions that make our everyday jobs easier. KPA has great reporting features when looking back at submitted forms. In addition, KPA has a mobile application that is great for submitting forms when you have no internet connection. Cons There is some limitations when it comes to the training aspect like ease of use, training flexabilty, and lesson creation. Review Source BS Brandon S. Corporate Training Manager Oil & Energy Used the software for: 2+ years ### "Select Review" July 23, 2020 4.0 Overall I have been pleased with iScout particularly the 2020 lessons that can be created. This has allowed our department to convert virtually all of our traditionally required, instructor led courses into electronic and digital versions that can be completed by employees without having to reschedule trainings, make up missed trainings, etc. All of our safety meetings, onboarding training, and compliance training is accessible electronically and is available 24/7 for our employees. Pros In my role, I like the ease of use to develop and create new trainings for our employees. Training is vital for our employees and iScout has given me the ability to convert current trainings into electronic versions of them for employees to complete. Additionally, we are exploring the option of going totally electronic and digital for the onboarding of new hires at Select Energy Services and having the ability to customize training via 2020 is allowing us to make this a reality. I also like the ability it allows me to schedule and assign designated trainings for certain locations, lines of business, etc. Cons Currently, I do not have any cons concerning this software. As issues are presented I work close with the development team and we have developed ways to resolve any issues that I had. Reason for choosing Novara Flex N/A Review Source Response from Novara July 24, 2020 We appreciate your feedback, Brandon. Talk to a Capterra advisor for free and get results within 15 minutes.