# Page 2 | Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Novara Flex the right EHS Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152559/KPAEHS/reviews

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Novara Flex

4.8 (129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 9th, 2026

# Page 2 - Reviews of Novara Flex

## Showing most helpful reviews

Showing 26-50 of 129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Calvin W.  
Safety Program Manager  
Machinery  
Used the software for: Less than 6 months

### "Great platform, wonderful team at KPA."

July 8, 2025

5.0

From beginning to purchase we have been satisfied. The sales group presenting to us was up front from the start which was important to us. We are a very eager business and are sure of the decisions we make. The ability to jump over the theatrics of multiple tedious discussions, pre-demo, to allow us to truly see KPA's benefits from the start, easily put KPA's product as the front runner as we worked through multiple EHS Software providers. Much appreciation for the transparency.

Pros

Personal interactions from the Sales rep. \[sensitive content hidden\] was very easy to work with, forward with KPA's abilities, and clear on the information we needed to make our decision to purchase.

Cons

What could easily become a very strong selling point for your entire sales team is if the SDS module came standard with the platform. SDS management can be a bear, and costly for no reason. This would be a very strategic move for KPA to include this standard with the platform as it is a must in general industry, yet so costly for minimal viewership of the actual SDS's. You could easily make a Safety professionals day by not making them pay for this separately and needing to convince Executive management it's necessity.

Alternatives considered

[VelocityEHS](https://www.capterra.com/p/88891/EHS-Management-Software/)

Reason for choosing Novara Flex

Contents of the initial package vs. purchasing trainings independently.

Review Source

CN

Chris N.  
HR Manager  
Real Estate  
Used the software for: 6-12 months

### "Great for the path to success"

February 9, 2026

5.0

Pros

Tools offered by KPA helps to get and stay on the path for continued growth, success, and compliance.

Cons

The software is easy to use, offer great webinars, and trainings. Content is relevant and up to date.

Review Source

DM

D'Angelo M.  
HSE Manager  
Construction  
Used the software for: 1-2 years

### "Get it while its Hot!"

September 5, 2024

5.0

Great! it has made my job easier by the day

Pros

How user friendly the platform is and how helpful the team are in helping you sort out any issues

Cons

None at the moment. I just want them to keep innovating. They are on the path to greatness!

Review Source

TA

Tonya A.  
WC and System Specialist  
Machinery  
Used the software for: 6-12 months

### "User Friendly and Great Customer Service"

June 24, 2024

4.0

Pros

We have many users with different types of computer backgrounds. Some user are professional while others are beginners. KPA is user friendly and on the first day of deployment, one user said. "The system is self explanatory and very easy to follow." When I have an issue arise, the customer support staff is very fast in responding and quick with a possible solution. There are no "voting buttons" to get something resolved.

Cons

I am not able to pull action items (follow ups) from one source and do a dive into where they came from. How many were from an audit, incident, investigation, inspection, etc. I was told this is in the works.

Switched from

[Ideagen EHS](https://www.capterra.com/p/150020/Ideagen-EHS/)

Every time we had an issue, the solution was "it's your cell service" or "there is not enough votes to fix that". The issues continued to drag on weekly and we needed more.

Review Source

TM

Tom M.  
Safety HR Manager  
Construction  
Used the software for: Less than 6 months

### "Robust EHS Platform"

June 14, 2024

4.0

Our experience with KPA has been 5-star; from onboarding, to support, to having our organizational needs heard and responded too is something that is valuable to us. KPA has been curious about our needs and open to product improvements.

Pros

We love the ability to curate our trainings, forms, and other critical organizational information in a way that fits out unique industry and needs. The level of customization is why we made the switch!

Cons

Form building can be repetitive and some level of default settings would be a value add.

Reason for choosing Novara Flex

We needed customization in our training, forms and documents. KPA Flex stood above other EHS software in a way that allows the end user to build what is needed into their platform without other product features that are not necessary.

Switched from

[J. J. Keller SAFETY MANAGEMENT SUITE](https://www.capterra.com/p/209526/J-J-Keller-SAFETY-MANAGEMENT-SUITE/)[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

The flexibility of creating and editing trainings was a must for our organization. Furth more, the ability for our diverse teams to be able to quickly and easily access these trainings was a critical part of our decision to switch to KPA Flex!

Review Source

Philip A.  
HSE Manager  
Utilities  
Used the software for: 6-12 months

### "KPA all the way!!"

June 20, 2024

5.0

Pros

KPA allows me to not only pull from a large resource of training courses and documents, but I can also customize them to our company's needs. The resources and flexibility that KPA offers are its two biggest draws.

Cons

The only con with KPA lies in certain functionality; when a report is pulled with parameters, unless the results are opened in a new window, clicking back on the browser will reset the search. So, it's vital to remember to open everything in a new window when searching in the manner as to avoid having to enter all the filters in the search again.

Review Source

BE

Brandy E.  
HSE Compliance  
Oil & Energy  
Used the software for: 1-2 years

### "KPA review "

June 14, 2024

5.0

Decent, I was voluntold to be the admin and I have learned alot using it, as well as have dived into creating areas we did not know KPA had.

Pros

Can build out our own platform as needed

Cons

Needs password protected areas, customer support is lacking, so I have to use the community alot.

Alternatives considered

[Othership](https://www.capterra.com/p/266602/Othership/)

Reason for choosing Novara Flex

price versus features, versus customer support

Review Source

RM

Robert M.  
Safety Technician  
Machinery  
Used the software for: Less than 6 months

### "Highly Versatile "

June 18, 2024

5.0

Very positive. I particularly like working with Casey, and \[sensitive content hidden\] is very nice.

Pros

KPA Flex's strongest attribute is its versatility. You can take one of its features and adapt and customize it to do anything from simple to incredibly complex.

Cons

I like to work out of something more of a spreadsheet format and I don't see that as possible within KPA. Admittedly, though, that's simply personal preference.

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

SmartSheet is another very versatile option, but as the safety team's responsibilities have grown, we outgrew it as every process had to have very complicated workflows, and organizing hundreds of cases became too extreme of a task.

Review Source

VR

Verified Reviewer  
Quality Manager  
Oil & Energy  
Used the software for: 2+ years

### "Very useful tool"

June 18, 2024

5.0

Pros

Able to access company documents when offline, tracking safety & quality incidents, and training compliance

Cons

Some of the form creation/editing activities are not as intuitive as I'd like (moving items accidentally is too easy).

Review Source

SM

Stephanie M.  
Process and Compliance Manager  
Warehousing  
Used the software for: 1-2 years

### "Easy to Use Platform"

June 14, 2024

5.0

Great, I have been happy from the beginning rollout phase.

Pros

Layout, easily customizable, forms, training, mobile app is easy to use.

Cons

Dual steps to add training/lessons, manual user maintenance rather than being connected to HR software.

Review Source

MS

Matthew S.  
Continuous Improvement Manager  
Construction  
Used the software for: 2+ years

### "Great product"

January 12, 2024

5.0

It is great, and I would recommend KPA to anyone, especially anyone that has employees out in the field and away from their home office. It has been a great to help improve our communication with our employees

Pros

It is easy to use and set up for the entire company. Also the training aspect is awesome. Since every one of our employees has an account, we are also utilizing KPA as a way of communicating to our employees and gathering information back from the on many other topics other than safety.

Cons

It takes a minuet to get your head wrapped around how the forms work when you go to start creating your own, but once you get it KPA is really easy to use.

Reason for choosing Novara Flex

Having the customizable training platform included was the thing that ultimately pushed us over but if I would have realized the full functionality of the system I would have jumped at it a lot faster.

Review Source

DB

Derek B.  
Software Developer  
Construction  
Used the software for: 6-12 months

### "KPA Flex Review"

June 19, 2024

4.0

Much better than Intelex and very easy to use for employees outside of IT

Pros

Ease of use for end users and rapid configurability

Cons

Not as feature rich as other EHS applications. KPA is fast to load to and to make changes but you have a bit less control over what you're able to do.

Switched from

[Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/)

Intelex was horrendously slow and then changed their licensing to make it more expensive.

Review Source

KH

Kassandra H.  
Assistant  
Machinery  
Used the software for: 6-12 months

### "Great program to have"

June 17, 2024

5.0

Pros

I love everything about KPA. From safety to having all equipment up to date on here is just amazing. Very easy to access.

Cons

The only thing I am not a hug fan of is when I have to download certain things I have to make sure I only use a certain setup to download everything.

Review Source

SE

Steve E.  
EHS Manager  
Warehousing  
Used the software for: 1-2 years

### "KPA EHS software review "

January 18, 2023

5.0

Pros

I like the ability to review data all in one location. We have been able to make many forms paperless and that makes storing and finding documents easier. Also there is the ability to take data from other sources and automate information.

Cons

Depending on the package you purchase, not all features are available. If you don't need some of these features than it is not a con. The way KPA is structed you pay per employee profile. Even if the employee doesn't ever need to log in or not required to. Now if you are a company that does not have a safety program or your own training material paying the extra amount would be good for you. For me my company we have robust safety programs and training material. We just need to track the employee sign offs and have the ability to ensure we have 100% completion. The only way to achieve this through KPA is to pay for each employee to have a profile. For a smaller company this a good option.

Review Source

AM

Angela M.  
Environmental Specialist  
Mining & Metals  
Used the software for: 6-12 months

### "KPA software has taken our business into the future."

July 10, 2023

5.0

Pros

KPA software is easy to use and streamlined. Not only do we consistently hear this feedback from our workforce, but we were able to build the software from scratch and implement KPA to our workforce in only a month.

Cons

Education during the implementation process was left to the admins too much. It was a self-serve process. The videos were helpful, but we would've liked to have been able to let some of our implementation cost be earned a little more.

Review Source

WY

Winchester Y.  
EHS Director  
Environmental Services  
Used the software for: 1-2 years

### "KPA as a one-stop shop"

June 30, 2023

5.0

KPA has become a key tool in Safety as well as in Project Management. We are integrating departments through this robust tool.

Pros

KPA presented the company with a uniform, unified reporting and management conduit that significantly reduced the latency in reporting. My labor hours as Management have been reduced by as much as an entire workday.

Cons

KPA software add-ons can at times be pricey. We were quoted above $10K for a single training module.

Review Source

CV

Cody V.  
General Supervisor  
Mining & Metals  
Used the software for: Less than 6 months

### "KPA has been a win"

July 2, 2024

5.0

Pros

The challenges make it fun and educational

Cons

Training menus could be cleaned up and more user friendly

Review Source

MH

Michael H.  
HSE Manager  
Oil & Energy  
Used the software for: 2+ years

### "KPA EHS Works Fantastic"

March 3, 2022

5.0

I have used KPA with three different companies now and have had great success with the features.

Pros

The price is right for the product. The ease of use for all employees, even English as a second language employees, is fantastic.

Cons

I have no problems with KPA. The forms and training are customizable and the system is very user friendly. No cons

Alternatives considered

[Safety Admin](https://www.capterra.com/p/187824/Safety-Admin/)[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

Reason for choosing Novara Flex

Quality and price.

Review Source

AG

Amber G.  
HSE Coordinator  
Oil & Energy  
Used the software for: 2+ years

### "KPA Review"

January 18, 2023

4.0

Pros

The fact that employees have access to the system no matter where they are. They can access from a phone/tablet out on location, to a person that is in an office setting with access to computers.

Cons

Setting up trainings and forms. Once they are set, things are great, but I would like to be able to import my ppts and/or forms into the system directly.

Review Source

CD

Charles D.  
Environmental Specialist II  
Oil & Energy  
Used the software for: 2+ years

### "iScout Review"

July 21, 2020

4.0

Overall I like iScout. It's so much better than keeping track of items in multiple spreadsheets. The reports that can be generated from it are great because we can see what's trending whether it be positive or negative. The customer service is great and quick to reply when I have a question or concern.

Pros

The mobile app is easy to use and navigate, especially for our field personnel. Filling out forms/reports and submitting them is relatively simple. If no cell service is available at the time a report is submitted from the field it will automatically update and submit the form when service becomes available. I like that I can create my own forms and tailor them to our company's needs.

Cons

I can think of two things that I have always found lacking with iScout via a desktop computer. 1. The inability to click on "previous" and "next" when reviewing reports one after the other. These would make for much easier navigation. When I do go "back" I have to start from the beginning with all the reports listed and scroll to the one I want. It takes me back to the top of the list and the report I need could be on page 4. This can be very time consuming. 2. I think the "search" ability is lacking. I have found on occasion that when I put in key word (e.g. facility or location name) or date I get zero results back. I notice this when I attempt to search for old incident reports that I know have been submitted because I have old emails but they don't show up in my seach results.

Review Source

Response from Novara

July 22, 2020

Thanks for the feedback, Charles.

JF

John F.  
VP HSE  
Oil & Energy  
Used the software for: 2+ years

### "John Fontenot - VP HSE - Conquest LLC"

July 21, 2020

5.0

IScout has allowed Conquest to seamlessly create, manage, store, revise and retrieve every aspect of our HSE Management System. Of all programs I previously use with previous companies, IScout is the most simplistic and user friendly while presenting the most professional formatted operating system to date.

Pros

The simplicity and user friendliness of the software.

Cons

Unable to customize and tailor cosmetics of reports. Most reports look identical to each other.

Reason for choosing Novara Flex

See Answer Above. One of our customers were so impressed, they even made the switch to IScout contacting me on a couple of occasions for assisting in putting together certain aspects of their program.

Review Source

Response from Novara

July 22, 2020

Thanks for the feedback, John.

Gavin R.  
Workflow Specialist  
Construction  
Used the software for: 1-2 years

### "KPA Review"

January 18, 2023

5.0

Overall, KPA has made our everyday procedures much easier so that we can ensure our team is always safe. We prefer the electronic documentation compared to paper since we can no longer lose the docuements.

Pros

KPA offers many valuable features and functions that make our everyday jobs easier. KPA has great reporting features when looking back at submitted forms. In addition, KPA has a mobile application that is great for submitting forms when you have no internet connection.

Cons

There is some limitations when it comes to the training aspect like ease of use, training flexabilty, and lesson creation.

Review Source

GD

Gladys D.  
HR Administrator  
Construction  
Used the software for: 6-12 months

### "KPA Flex very practical"

June 20, 2024

4.0

Pros

The site is easy to use. Only takes seconds to set up new employees, navigation is super easy.

Cons

Have not found anything that I do not like about KPA Flex.

Review Source

KP

Kristen P.  
HSE  
Oil & Energy  
Used the software for: 1-2 years

### "KPA review"

July 11, 2023

5.0

I have used it for 2 years and enjoy it.

Pros

Training and videos and worth it. The videos can have your own pictures in and the content works and makes it all worth it.

Cons

Learning to maneuver in the system took a little bit.

Review Source

BB

Breanna B.  
Admin  
Oil & Energy  
Used the software for: 1-2 years

### "Good product!"

June 14, 2024

5.0

Pros

I love the training modules and customization the best!

Cons

I didn't like the organization of files.

Review Source

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