# Page 3 | Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Novara Flex the right EHS Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152559/KPAEHS/reviews

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Novara Flex

4.8 (129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 9th, 2026

# Page 3 - Reviews of Novara Flex

## Showing most helpful reviews

Showing 51-75 of 129 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jana S.  
Operations Administrator  
Construction  
Used the software for: 6-12 months

### "Growing with KPA!"

June 29, 2023

5.0

It's been really great! We cant wait to use the safety video functions for our future courses.

Pros

We love the functionality of KPA and how user friendly it is. We use it within multiple different departments for a variety of tasks.

Cons

Some functions are limited, but i've put in requests before and someone has either reached out or passed it up to see if its possible.

Review Source

JB

Janise B.  
Data Analyst  
Oil & Energy  
Used the software for: 2+ years

### "Fluid SIMOPS"

March 9, 2022

5.0

Pros

User friendly interface that enables users to accomplish multiple tasks in the same space. From learning, to audits, vacation requests and onboarding, we literally use KPA EHS for everything!

Cons

The Spanish translator is more proper than slang... not ideal for my workforce.

Review Source

MC

Matthew C.  
Safety Director  
Construction  
Used the software for: 2+ years

### "Excellent Product"

July 21, 2020

5.0

The overall experience has been outstanding. Customer support is probably the best i have ever dealt with. A big thanks to the IScout team for what they have created.

Pros

Going from old paper document where it could take anywhere from two days to a week to receive a field report, to having immediate access. We have saved tons of time. And the forms can be customized in just about anyway you can imagine.

Cons

The training feature we have just recently started using on a wide scale due to COVID 19 and it has been an excellent tool. However, It can be cumbersome. It would be nice if the system had a calendar built in similar to the outlook calendar to help build in when certain training's get kicked out and to set reminders to me as to when a training is going to be available. I am talking specifically from a administrator stand point. You can assign training and have them sent out on a certain date no problem, I am talking more specifically about a calendar to open similar to outlook to see monthly and yearly what training is coming up. We are new to using the training portion of this so it may be that we not made it this far yet.

Review Source

Response from Novara

July 22, 2020

Thanks for the review Matthew, we value your feedback.

TS

Timothy S.  
Information Success Coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "A truly great product from an awesome team"

January 18, 2023

5.0

We are using KPA EHS for our training platform. It has been great as we are able to offer high quality online training to our employees, who are primarily out in the field. It is also easy to manage and integrate, saving lots of time and offering a better view into our overall training and compliance.

Pros

Nearly every step of our journey with KPA EHS has been fantastic. Getting set up and integrating with our existing systems was as easy as it could go, the product itself is easy to use and works great, and the team behind the product is awesome to work with.

Cons

About the only thing I can comment as a minus is that I wish there was a bit more flexibility with some of the API functions, like more ways to sort and filter, but as is it still works super well.

Review Source

CH

Caset H.  
HSE and Compliance Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "KPA Review"

January 8, 2024

5.0

Pros

What I like most about KPA Flex is the ability to fill out forms on the go from your phone. This is a huge necessity for our business.

Cons

What I like least about KPA Flex is the inability to view equipment offline on the mobile app. This capability would be very helpful for us.

Review Source

IU

Ian U.  
Safety Professional  
Construction  
Used the software for: 1-2 years

### "Intuitive, Easy to use, and Powerful Safety Tool"

June 29, 2023

4.0

I use KPA on a daily basis and enjoy the using the software for our EHS needs.

Pros

The intuitiveness for all users to use. In the construction industry, we have some older or some not so technically inclined folks and the software is easy enough for them to use.

Cons

On the widgets function there are some aspects that I think could be improved

Alternatives considered

[HammerTech](https://www.capterra.com/p/186670/HammerTech/)

Review Source

JK

Jeanna K.  
DOT Compliance Manager  
Oil & Energy  
Used the software for: 1-2 years

### "iScout - It's a "Win" "Win""

July 20, 2020

5.0

The iScout software has helped with capturing data and reporting in one system. We have been able to eliminate multiple subscriptions and management our data and reporting with a few clicks. The Customer Success Team has definitely made the experience worth while. I'd like to give a big "Thank You" to the Team.

Pros

There are many features that I found impactful with the iScout software as I have implemented several other systems. I'll start with the ease of "Getting Started" that included 11 tasks to setup our account. These tasks were assigned to me with step by step instructions. The iScout app has been instrumental with helping our employees that work in the field, complete required regulatory training. And extremely easy for the employees to navigate through.

Cons

With every software, there are items that one would like to change or add. iScout is continuously making improvements and adding new features.

Reason for choosing Novara Flex

Ease of use, ability to go paperless with our policies, easy creation of forms and reports, online training, multiple languages and management of employees and training.

Review Source

Response from Novara

July 21, 2020

Thanks Jeanna, we value your feedback.

MD

Michelle D.  
Safety and Environmental Associate  
Oil & Energy  
Used the software for: 1-2 years

### "Friendliest software"

January 23, 2024

5.0

Pros

It is so easy to use, to train personnel on and has great tools and resources

Cons

Sometimes it gets slow so it can be frustrating

Review Source

JL

Janessa L.  
HSE Administrator  
Oil & Energy  
Used the software for: 1-2 years

### "KPA Flex Review"

January 15, 2024

4.0

Overall I really enjoy using KPA! It is user-friendly and easy to customize to whatever we need.

Pros

KPA is a great resource. It makes it easy to keep all of our locations on the same page when it comes to safety standards.

Cons

Sometimes it runs a little slower than I would like.

Review Source

JD

Judy D.  
EHS Specialist  
Machinery  
Used the software for: 2+ years

### "Love KPA"

January 20, 2023

5.0

Tracking and ease of use.

Pros

Easy to use and a great product. I would recommend KPA.

Cons

At this time, we have not found any thing that we do not like.

Reason for choosing Novara Flex

Package was what we were looking for.

Review Source

CC

Chase C.  
Projects & Facilities Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Excellent Safety Management Software"

July 20, 2020

5.0

iScout has been a game changer in our safety culture. It has improved our incident reporting and the ability to make training material more readily available.

Pros

the functionality from admin to user roles. The automatic updates to the safety training topics for 20/20 lessons are a tremendous help in rolling out training subjects in a timely manner

Cons

Believe that there are stronger training topics that could be rolled out in a quicker time frame

Reason for choosing Novara Flex

The ease of functionality from admin to user roles

Review Source

Response from Novara

July 21, 2020

Thanks Chase. We value your feedback about iScout and our training content.

PQ

Pedro Q.  
QHSE Coord  
Oil & Energy  
Used the software for: 1-2 years

### "Complete yet user friendly EHS MS software"

July 4, 2023

5.0

Pros

Computer-based training is fantastic, and the way the system gathers all the follow-ups on a single page for better tracking.

Cons

I'd like to see an easier-to-use calculation field on form creation.

Review Source

MR

Matthew R.  
Safety Consultant  
Construction  
Used the software for: 2+ years

### "Great user friendly software"

March 9, 2022

5.0

It is great to use. However, the name is TERRIBLE. I mean it is an absolutely atrocious name for the software. I really believe it is hurting the product to have the name "KPA EHS." That name could refer to anything by anyone and it is a mouthful.

Pros

Easy to use and customize to your needs. No specialized knowledge on mobile apps is required to us this.

Cons

Modifying forms that have been created is a bit clunky.

Review Source

BS

Becky S.  
Office Admin  
Oil & Energy  
Used the software for: 1-2 years

### "KPA Review"

February 9, 2023

5.0

Pros

We use the forms and equipment inspections daily.

Cons

Creating a workflow is difficult I have used a work around with Follow ups.

Review Source

MB

Mike B.  
HSE Manager  
Oil & Energy  
Used the software for: 2+ years

### "Easy and Effective"

July 21, 2020

4.0

IScout has made it simpler to find documents to conduct internal and external audits. Multiple resources can be pulled from business units anywhere in the country from one desktop.

Pros

The ability for all employees to have access to necessary forms at their fingertips at a reasonable cost makes IScout invaluable to us. The ease of navigation fits even the most untrained persons. After an uncomplicated build and help from \[SENSITIVE CONTENT HIDDEN\] and his team, our employees could find their forms, equipment, policies and procedures quickly and easily.

Cons

The only difficulty is placing items in folders that are easily understood. This is simply a training and practice issue that is easily solved.

Review Source

Response from Novara

July 21, 2020

Mike, thank you for leaving a review.

SM

Scott M.  
HSE Director  
Oil & Energy  
Used the software for: 2+ years

### "Versatility "

July 20, 2020

5.0

We are extremely satisfied with the value that iScout has brought to our business. We are constantly finding new ways to streamline our processes by using this product.

Pros

The versatility of iScout to blend into every discipline of the organization. Making many processes paperless and real-time!

Cons

Having to create additional lists to drill down in creating forms/processes.

Alternatives considered

[SpiraTeam](https://www.capterra.com/p/85434/SpiraTeam/)[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

Reason for choosing Novara Flex

The ability to customize the system to fit our processes without having to modify an existing program.

Review Source

Response from Novara

July 21, 2020

Thanks Scott. We appreciate the review.

AC

Andrea C.  
Franchise Owner  
Education Management  
Used the software for: 6-12 months

### "The sky is the limit with iScout! "

July 20, 2020

5.0

Pros

There are countless features within iScout that I can rave about, but one of the most helpful features for me as a business owner is the ability to receive reports and updates regularly to my email inbox. For example, I receive an emailed pdf report every Thursday showing me which drills and inspections are up to date and which ones are overdue. This gives me peace of mind and helps me manage my business with little effort! I can instantly take action if needed to ensure the drills and inspections are completed right away if they show up as overdue.

Cons

This really isn't a con...the sky really is the limit with iScout! There are so many features and options for customization, which makes it a bit overwhelming. The customer service is OUTSTANDING, and iScout has been incredibly helpful breaking it down for us to help us get started. We are working through one section at a time to build it out and make it work for our needs.

Review Source

Response from Novara

July 21, 2020

Andrea, thank you for writing a review.

JH

John H.  
HSE  
Oil & Energy  
Used the software for: 2+ years

### "HSE software"

January 30, 2023

5.0

I have used this for over 6 years.

Pros

Easy to use and to assign training and to use it on tracking g of incidents.

Cons

At this point in time, I really don't have any.

Reason for choosing Novara Flex

flexibility

Review Source

DW

Damion W.  
Safety  
Construction  
Used the software for: 1-2 years

### "Don't get it from my review."

February 9, 2023

5.0

We have been able to track accidents/incidents better and faster to reduce them.

Pros

The ease of use in the field on the mobile app for the guys, but getting them to use on their phones has been the complicated part. Can't force have to show them why it's a value to them as well as the company.

Cons

nothing at this time, I think this app is a great benefit to all companies.

Review Source

SD

Steve D.  
Dir of Fleet  
Oil & Energy  
Used the software for: 2+ years

### "IScout - Rockwater"

July 20, 2020

5.0

The company, the \[SENSITIVE CONTENT HIDDEN\], their employees....I have never seen a group that is more helpful to their customers. They fix any issue, fix it quickly, and then follow up with the customer to ensure satisfaction.

Pros

It's ease of use and functionality, it's ability to house data in volumes like it does.

Cons

The only thing I can think of is maybe the software remembering some data entry on the same unit everyday - for example - on daily pre trip inspections......the unit number never changes, and the weight never changes, so It would be nice for the software to recognize some of the same data that is entered daily.

Review Source

Response from Novara

July 28, 2020

Thanks for the feedback, Dean. We love hearing from customers.

PC

Phillip C.  
VP  
Insurance  
Used the software for: 6-12 months

### "iScout - Flexible and Easy to Use"

July 23, 2020

5.0

We have field based employees working in remote areas and iScout has been a tremendous tool to support our communication with QOD, push notifications, 20/20 training and resources available online and offline. The ability to capture and communicate action items with follow up to the appropriate people has made us more effective and efficient.

Pros

iScout is a very intuitive and easy to use application. My favorite aspect is how easy it is to customize to fit my needs and operations. The ability to adapt the application has allowed me to perform tasks not imagined by the developers.

Cons

I don't have any "cons". They continue to add functionality and flexibility which is great!

Reason for choosing Novara Flex

The demonstration of functionality and flexibility along with their willingness to listen to customer needs and continue to improve the product sold us on the application and we continue to be impressed with the product and their customer support.

Review Source

Response from Novara

July 24, 2020

Thank you for leaving a review, Phillip.

RD

Ross D.  
Risk Control Services Director  
Insurance  
Used the software for: 2+ years

### "iScout2020"

July 21, 2020

5.0

We use iScout to document our client interactions and communicate those throughout our organization. Being able to customize our own reports is sweet and then being able to set those up to push out to the appropriate individuals automatically is just fantastic. I have worked with the team that invented iScout and they are a super group of people. I know I can recommend this product to any business and that it will bring a ton of value.

Pros

The platform is incredibly easy to use and customize. For me that's critically important. The company continues to make the platform better continuously.

Cons

I really have no cons and when I have need help the iScout team has always come thru.

Review Source

Response from Novara

July 22, 2020

Thank you for the feedback, Ross.

JO

Judy O.  
Program Analyst  
Government Administration  
Used the software for: 6-12 months

### "review"

March 25, 2022

5.0

Overall experience has been exceptional - their support team is nothing but fabulous.

Pros

The one on one customer service you receive is excellent. The software is easy to follow and use. Even for the technology challenged - it was easy for them to jump in and use. Allows us to create reports and conduct analytics on the data.

Cons

Creating documents - but KPA was there to assist. No matter how many times we decided to move in another direction. The set up was very easy with their guidance and direction.

Review Source

CF

Candice F.  
ESH Training Coordinator  
Oil & Energy  
Used the software for: 2+ years

### "Highly recommended!"

July 20, 2020

5.0

Being able to take many of our programs and streamline and digitize them has been extremely impactful. The employees at iScout are friendly, professional, always willing to help, and always open to suggestions.

Pros

The ease of transitioning our current training program into iScout has benefited our company tremendously. Being able to digitize our forms and provide documents to our employees through the Resource section is taking our programs to the next level.

Cons

There are few cons I have, and many have already been addressed. Having a formal approval flow process will be a great addition once it has been finalized.

Review Source

Response from Novara

July 21, 2020

Thanks Candice. We value your feedback.

RM

Ryan M.  
HSE Manager  
Mining & Metals  
Used the software for: 6-12 months

### "A great EHS platform!"

July 20, 2023

5.0

Implementation was fantastic and very quick. We completely switched over from another product in less than a month.

Pros

The form builder in KPA is very easy to use.

Cons

The ability to have location-bound forms or resources would be a plus

Review Source

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