# Page 4 | Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Novara Flex the right EHS Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152559/KPAEHS/reviews

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Novara Flex

4.8 (129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 9th, 2026

# Page 4 - Reviews of Novara Flex

## Showing most helpful reviews

Showing 76-100 of 129 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Ashley H.  
Owner  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Great Communication and Compliance Tool"

July 20, 2020

5.0

Overall the experience with iScout has been great because you can literally do anything you want with the program. For us, it puts all compliance items in one place - bus maintenance, driver files, weekly drills, building maintenance, safety trainings, COVID-19 related forms, company announcements, company policies, and the list can go on. And one of my favorite things is the reports that you can set up to automatically email you so you can easily ensure compliance.

Pros

Love the ability to roll out new forms of any nature to all employees with a click of a button and then be able to track who has completed or not with ease. Love the easy ability to ensure all compliance matters have been completed by staff members ( i.e. fire drills, tornado drill, bus checks, etc). Love the infectious disease form created by iScout for use during COVID-19 pandemic. Love the ability to set up emailed reports automatically. Love all the trainings offered and the new trainings specific to COVID-19 on the 20/20 platform! Super helpful to know we were doing everything we could to keep all in our school building as safe as possible.

Cons

It's a love/hate on this but with iScout being so customizable sometimes it's hard to get to what you want. But they have a great support team to help you get to what you want.

Review Source

Response from Novara

July 21, 2020

Thanks for your review, Ashley. We appreciate the feedback.

HP

Harrison P.  
Quality Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "iScout can't be beat dollar for dollar"

June 2, 2020

4.0

I am in the process of implementing iScout at my second company which should indiciate how much value I find in the software.

Pros

The customizability of iScout is one of the greatest aspects of the platform. You can replace any paper form that is currently used and then enhance it using features only possible on a software platform. Also, the simplicity of iScout is one of its strong suits. The platform doesn't require days or weeks of training to get employees up to speed and once the initial configuration and data input is finished, additional updates and modifications are very easy to do.

Cons

There are a few quality of life improvements that would be nice to have especially the ability to perform actions in bulk. Things like creating and modifying forms can be tedious because of the number of clicks required to add or edit line items. Also when completing forms, attachments (pictures or documents) must be added one at a time instead of adding all attachments at once.

Reason for choosing Novara Flex

I researched many other products, some specific to quality management (ISO 9001) and every single other software platform was either far too complex for what we needed and/or VERY expensive. iScout's pricing plan can't be beat.

Review Source

Response from Novara

July 21, 2020

Thanks for the feedback, Harrison.

CL

Casey L.  
Safety Coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "Great Product Overall"

January 16, 2024

5.0

Pros

Training is easy for employees that work in the field to accomplish. Updating or editing preloaded training or creating your own is simple. Sending out information to the masses is simple with acknowledgments and the ability to upload documents.

Cons

I was not able to find a large number of SDS's in the library. Some functions aren't available when building forms or training that seem like they should be.

Review Source

MF

Michael F.  
SHE Engineer  
Chemicals  
Used the software for: 6-12 months

### "Usage review"

July 20, 2020

5.0

The program works great in it's allowance for us to customize use and forms for our particular situation.

Pros

This product is very customizable and has allowed us to expand our program usage beyond standard safety equipment tracking. We have used it for incident review documentation, manufacturing procedure reviews and to meet our lab requirements through a single program.

Cons

Our customization of the system have led to some notification features that the program is unable to complete. The initial dashboard of the program does not allow for customization of views to highlight higher concern topics.

Reason for choosing Novara Flex

The customization that iScout provided.

Review Source

Response from Novara

July 21, 2020

Thanks Michael. We value customer feedback and use it to improve the product.

HM

Harris M.  
HSE Completions Specialist  
Oil & Energy  
Used the software for: 2+ years

### "iScout the only way to go "

July 21, 2020

5.0

Started working with iScout about a year ago building forms for hazard hunts and onsite hazard mitigation. The system has done everything we have thrown at it.

Pros

easy to use, costumer support, all the training videos

Cons

the inability to customize the dashboard

Alternatives considered

[Ideagen EHS](https://www.capterra.com/p/150020/Ideagen-EHS/)

Reason for choosing Novara Flex

Cost

Review Source

Response from Novara

July 22, 2020

Thanks for the review, Harris. We are working on a customizable dashboard update.

AS

Andrea S.  
HSE Administrator  
Oil & Energy  
Used the software for: 2+ years

### "Automated our entire Safety System"

July 21, 2020

5.0

My overall experience with iScout has been excellent. Customer service is exceptional and prompt. The interface is easy to navigate and adaptable to your companies needs.

Pros

iScout is very customize and user friendly. We have been able to create and maintain all of our own forms and processes. iScout is always willing to jump in if we have any special requests.

Cons

No major cons. We have had trouble uploading information, but I think that's more of an issue on our side, not on the iScout side.

Review Source

Response from Novara

July 22, 2020

We appreciate the review, Andrea.

BC

Bob C.  
Safety Director  
Oil & Energy  
Used the software for: 1-2 years

### "iScout Review"

July 20, 2020

5.0

Very satisfied iScout is very quick to respond to questions and help in anything I have needed.

Pros

The software provides easy to use documents they have a lot to choose from and can be complete customized. The training 20/20 is also an awesome compliance tool to help the overall safety program.

Cons

iScout has added tools to there software I've been looking for since I started using them. One of the main things was computer based training. They are safety professionals they think of the things we would like to see and seem to be one step ahead!

Reason for choosing Novara Flex

Ease of use, price, customization and the mobile application.

Review Source

Response from Novara

July 21, 2020

Thanks Bob, we value your feedback.

JM

James M.  
Manager - EHS  
Oil & Energy  
Used the software for: 6-12 months

### "iScout Review"

July 20, 2020

5.0

Pros

The ability to combine the tasks of safety training, record keeping and document storage in a single application is more than valuable. Additionally, the ability for all employees to access via mobile device has greatly improved response time.

Cons

Reports can be hard to build until the format has been learned.

Review Source

Response from Novara

July 21, 2020

We appreciate your review, James.

CC

Charles C.  
Training Manager  
Medical Devices  
Used the software for: 1-2 years

### "Great product for the price"

January 19, 2023

5.0

Pros

Great forms repository. It has great prebuilt training modules available to the consumer to assist in creation of a general training program.

Cons

Some things are not very user intuitive. I wish the training aspect worked more like an LMS with enrollment and detailed tracking of classes taken.

Review Source

BW

Bill W.  
Director of Safety, Quality & Compliance  
Chemicals  
Used the software for: 1-2 years

### "AWG Gases Review"

January 18, 2023

4.0

Good experience and has made training compliance much easier for our business

Pros

The product is versatile and easy to use

Cons

Sometimes when technical issues or items that will make it easier for our business, takes some time or added to "wish" list from developmental team.

Review Source

CC

Craig C.  
Safety  
Construction  
Used the software for: 1-2 years

### "Rudy Construction "

July 20, 2020

5.0

Our company really enjoys iScout. It’s easy to use, and is a great asset to us

Pros

How easy it is to use, and customize. The app for phone is very easy to use. 20/20 training is a very nice asset as well.

Cons

It would be nice if you could download charts from the data that is entered.

Alternatives considered

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/)

Reason for choosing Novara Flex

I like the function of iScout better than others, and the customer service was second to none.

Review Source

Response from Novara

July 21, 2020

Thanks for the review, Craig.

SS

Stacy S.  
US HSE Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Easy to use "

July 21, 2020

5.0

We are currently working our COVID-19 screening procedure using the iScout system. It's easy for our supervisor to utilize every shift.

Pros

App-based and easy to use on a daily basis. It's simply to train employees how to utilize the system. Also very easy to navigate through the system.

Cons

I think the price is a little high for the training modules side of it.

Alternatives considered

[ISNetworld](https://www.capterra.com/p/145737/ISNetworld/)

Reason for choosing Novara Flex

Cheaper and easier to us

Review Source

Response from Novara

July 22, 2020

Thank you for the feedback Stacy.

TL

Travis L.  
Data Engineer  
Oil & Energy  
Used the software for: 2+ years

### "KPA EHS Review"

January 18, 2023

4.0

Pros

The ease of creating forms and using forms.

Cons

The current version of flow needs to be updated.

Review Source

SM

Sean M.  
Director of HSE  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Full-featured Safety and Equipment Management Software"

July 21, 2020

5.0

IScout is an integral part of our business. We appreciate their partnership and look forward to working with them for years to come!

Pros

I use this to keep track of all incidents and safety-related items, as well as tracking all of our assets. It is extremely customizable and easy to use. IScout's team is great and extremely helpful. \[SENSITIVE CONTENT HIDDEN\] on their customer support team has been a life saver on several occasions!

Cons

Not really. If there are features we have been wanting, iScout's development team has been able to create them for us.

Reason for choosing Novara Flex

We liked the ability to customize, along with the customer service \[SENSITIVE CONTENT HIDDEN\] and his team offered.

Review Source

Response from Novara

July 22, 2020

Thanks for the review, Sean! We value your feedback.

RW

Rodney W.  
Sr Safety Manager  
Government Administration  
Used the software for: 2+ years

### "Great Software"

July 21, 2020

5.0

Pros

User friendly and very easy to customize.

Cons

Dashboard could be a little more customizable.

Switched from

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

Better product

Review Source

Response from Novara

July 22, 2020

Thanks Rodney. We are working on improvements to the dashboard and will let you know when to expect the update.

TS

Tiffeny S.  
Fixed Asset Manager  
Oil & Energy  
Used the software for: 2+ years

### "Iscout Review"

July 20, 2020

5.0

iScout has always been a great company to work with. \[SENSITIVE CONTENT HIDDEN\] has always gone above and beyond to help our company with what ever we need.

Pros

I like that I can run many reports off the information entered into the system. Trending, break down information. Assign training, assign equipment etc...

Cons

How it organizes somethings is hard to understand when searching.

Review Source

Response from Novara

July 21, 2020

Thanks for the review, Tiffany. We value your feedback.

JC

John C.  
Regional HSE Coordinator  
Oil & Energy  
Used the software for: 2+ years

### "iScout Review"

July 20, 2020

5.0

Pros

Ease of use is always at the top of my list when speaking of iScout and I know that if I have any questions or have any issues that the support team at iScout is available to assist me to resolve the issue.

Cons

We have a few requests that \[SENSITIVE CONTENT HIDDEN\] and his team are working on to improve our experience.

Review Source

Response from Novara

July 21, 2020

John, thanks for the review. We appreciate your feedback.

AS

Andrew S.  
Safety manager  
Automotive  
Used the software for: 6-12 months

### "Love it"

July 20, 2020

5.0

Love it and hope to see solutions for training and analysis faster.

Pros

Ease of use for checklists. Easy setup and customization of forms and equipment.

Cons

There are work around that need to be done to make the system work. Tracking training without having all employees in the system, report customizations. Lack of analysis Options. I had to make a form to make a task since the system is geared towards completing forms, rather than completing tasks. There is a lot of room for improvement.

Reason for choosing Novara Flex

Price and ease of use. Was able to see customization features that I could make work for our business.

Review Source

Response from Novara

July 21, 2020

Thanks for the honest review, Andrew. We will consider your feedback as we improve the product.

DG

David G.  
Director, HSER  
Oil & Energy  
Used the software for: 2+ years

### "iScout Review"

July 20, 2020

5.0

It has been a good one!

Pros

The versatility of building non-traditional HSE forms. The customizability of the platform is pretty cool.

Cons

The dashboard appearance and not being able to go back on a search without resetting all the filters again.

Review Source

Response from Novara

July 21, 2020

Thanks David. Great feedback.

RT

Rene T.  
HSE Administrator  
Construction  
Used the software for: 6-12 months

### "KPA is one of the best EHS Softwares out there!"

January 4, 2024

5.0

Overall a fantastic experience with KPA Flex, and I've ony been usng it for 6 months.

Pros

I love how easy it is to useas well as the constant addition of valuable and useful features.

Cons

I can't really think of a con for KPA Flex.

Review Source

BC

Bill C.  
COO  
Oil & Energy  
Used the software for: 2+ years

### "iScout Review"

July 20, 2020

5.0

We are about to track daily DVIR's, equipment usage, send daily annoucments etc.

Pros

The product is user friendly, especially for the day to day users. The support is great and the iScout staff will make the product company-specific.

Cons

The only issue with the software is that there is no one stop shopping.

Review Source

Response from Novara

July 21, 2020

Bill, thank you for leaving a review.

DS

Dara S.  
Safety Administrator  
Construction  
Used the software for: 2+ years

### "End user friendly"

July 21, 2020

4.0

Good so far.

Pros

Lots of options for different inspections. Can build your own items and user end is easy to operate.

Cons

Ability to print multiple different qr codes at one time and would like to see the availability to edit or add multiple items at one time instead of item by item.

Review Source

Response from Novara

July 22, 2020

Thank you for the feedback, Dara.

DW

David W.  
HSE Manager  
Oil & Energy  
Used the software for: 2+ years

### "iScout review from an Oil & Gas Industry Service Provider"

July 20, 2020

4.0

We have had very positive success with integrating iScout into our various business functions.

Pros

The software can be scaled to adapt to our business size and needs. Also, the Training and Tracking components.

Cons

It can operate slowly at various times. This has been improved continuously.

Review Source

Response from Novara

July 21, 2020

David, thank you for leaving a review.

RC

Rebecca C.  
Insurance/Risk Specialist  
Construction  
Used the software for: 1-2 years

### "Adaptable - Accessible-Achievable "

February 10, 2023

5.0

Pros

Anyone can use it and use it comfortably.

Cons

Haven't discovered any areas that have not improved the use and accessibility of the software.

Review Source

AR

Andrew R.  
Division Safety Manager  
Construction  
Used the software for: 1-2 years

### "Safety data at your finger tips"

July 20, 2020

5.0

Pros

Being able to develop your own safety audit criteria is key. We have multiple clients who demand different criteria for their respective projects. Being able to pull reports that meet the needs of the specific clients aids in generating reports that show how well we are doing in the realm of safety.

Cons

The ability to create forms that resemble an excel sheet in the way they are graded and weighted.

Review Source

Response from Novara

July 21, 2020

Andrew, we appreciate your feedback.

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