--- title: "Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Novara Flex the right EHS Management solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/152559/NovaraFlex/reviews/" page_type: "reviews" language: "en" --- Novara Flex 4.8 (130) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 15th, 2026 # Reviews of Novara Flex Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews CW Calvin W Safety Program ManagerMachinery, 201 - 500 employeesUsed the software for: Less than 6 months. “The ability to jump over the theatrics of multiple tedious discussions, pre-demo, to allow us to truly see KPA's benefits from the start, easily put KPA's product as the front runner as we worked through multiple EHS Software providers. “ July 8, 2025 SM Stephen M Sr Mgr, EHSPrinting, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Additionally, they only deal in annual contracts, so if you try to get an extension, it can only be for a year, which is a thumbs-down for us.“ July 9, 2026 SM Stephen M Sr Mgr, EHSPrinting, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “I have been able to replicate what it can do in google or monday with better data/dashboard results.“ July 9, 2026 SM Stephen M Sr Mgr, EHSPrinting, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Doesn't feel like a good safety software for managing standard safety functions.“ July 9, 2026 MS Matthew S Continuous Improvement ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Also the training aspect is awesome. Since every one of our employees has an account, we are also utilizing KPA as a way of communicating to our employees and gathering information back from the on many other topics other than safety.“ January 12, 2024 Philip A HSE ManagerUtilities, 51 - 200 employeesUsed the software for: 6-12 months. “The only con with KPA lies in certain functionality; when a report is pulled with parameters, unless the results are opened in a new window, clicking back on the browser will reset the search.“ June 20, 2024 SM Stephen M Sr Mgr, EHSPrinting, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Good customer support.“ July 9, 2026 CH Caset H HSE and Compliance SpecialistOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “What I like least about KPA Flex is the inability to view equipment offline on the mobile app.“ January 8, 2024 ## Showing most helpful reviews Showing 1-25 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Grace Q. Safety Program Manager Food & Beverages Used the software for: 1-2 years ### "KPA Flex Use" June 14, 2024 4.0 The KPA team has been wonderful to work with and always happy to assist when we have questions. They have a lot of new things they are working on and we look forward to seeing the new development as well as improvements on existing features. Pros In terms of inputting data and creating content for inputting data such as forms it is an excellent platform. The pre-built data analytics show an overall view of the data that has been captured in the system as a whole. Cons We would like to better be able to drill down to specific data within the analytics and have more options for creating more detailed widgets and dashboards. Review Source BT Bill T. Safety Manager Mining & Metals Used the software for: 6-12 months ### "KPA System" July 13, 2023 5.0 We are a short term user at this time, and still have a lot to learn about the system and how to best utilize it for our company, but what we do use, we are very happy with it. Customer support is probably the best part of the experience so far. They are always ready to help. even with the smallest of detail. Pros Pros to using the KPA system are many, from accountability, to reporting, to the ease of use. Building forms are are very easy and gives you a variety of options to choose from for each entry. Editing the form is just as easy. Cons The part that I have difficulty with in KPA are assigning the workflows of each form. There are so many things you can do with the workflow, that it can get a bit over whelming until you get the hang of it. Reason for choosing Novara Flex We were already using a company for our training that KPA acquired, so we just rolled over into it, and we are glad we did. Review Source DB Derek B. Software Developer Construction Used the software for: 6-12 months ### "KPA Flex Review" June 19, 2024 4.0 Much better than Intelex and very easy to use for employees outside of IT Pros Ease of use for end users and rapid configurability Cons Not as feature rich as other EHS applications. KPA is fast to load to and to make changes but you have a bit less control over what you're able to do. Switched from [Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/) Intelex was horrendously slow and then changed their licensing to make it more expensive. Review Source jP janmichael P. HSE Coordinator Oil & Energy Used the software for: Less than 6 months ### "First Experience. " June 18, 2024 5.0 Overall, my experience has been phenomenal from using the mobile app to training program. Pros I like how easy and accessible training videos are on how to use the program on Youtube. Arlo is amazing at answer and helping me out on any questions I have. Cons Haven't found any issues yet. I have been enjoying all the challenges and user-friendly videos on YouTube. Alternatives considered [SafetyReports by AlignOps](https://www.capterra.com/p/141202/Safety-Inspection-App/) Reason for choosing Novara Flex I wasn't part of the selection process for my company. The program was already here when I accepted the role. Review Source ST Shannon T. HSE Manager Oil & Energy Used the software for: 1-2 years ### "User friendly" July 21, 2020 5.0 Utilization of this program has eliminated hundreds of hours of administrative tracking and filing. Pros The ease of use for employees of all levels and backgrounds, as well as compatibility between iOS and Android platforms. Cons The form building process can be a bit tedious. The forms do not auto save as you go. Reason for choosing Novara Flex Cost, functionality, compatibility with iOS/Android, ease of use fore employees not considered technically savvy. Computer based training is simple for employees to do. Tracking of training is simple. Switched from [ZeraWare Safety Software](https://www.capterra.com/p/86552/ZeraWare-Safety-Software/) iScout is easier to use, has more functionality and can be set up with instant notifications to key personnel within the organization based on key fields within the forms. Computer based training allows supervisors to manage training more efficiently. Entering group training is extremely simple. The need for manual tracking on a spreadsheet is eliminated. Review Source Response from Novara July 22, 2020 Thanks for the review, Shannon. We value your feedback. AS Anne S. QHSE Process Specialist Airlines/Aviation Used the software for: 6-12 months ### "KPA Implementation" June 14, 2024 5.0 Pros The free range of customization for reporting and form building. Cons The limited features within certain modules. Switched from [eSafety LMS](https://www.capterra.com/p/170659/eSafety-LMS/) Needed easier tracking and form building options Review Source CC Chase C. Projects & Facilities Manager Oil & Energy Used the software for: 1-2 years ### "Excellent Safety Management Software" July 20, 2020 5.0 iScout has been a game changer in our safety culture. It has improved our incident reporting and the ability to make training material more readily available. Pros the functionality from admin to user roles. The automatic updates to the safety training topics for 20/20 lessons are a tremendous help in rolling out training subjects in a timely manner Cons Believe that there are stronger training topics that could be rolled out in a quicker time frame Reason for choosing Novara Flex The ease of functionality from admin to user roles Review Source Response from Novara July 21, 2020 Thanks Chase. We value your feedback about iScout and our training content. SM Scott M. HSE Director Oil & Energy Used the software for: 2+ years ### "Versatility " July 20, 2020 5.0 We are extremely satisfied with the value that iScout has brought to our business. We are constantly finding new ways to streamline our processes by using this product. Pros The versatility of iScout to blend into every discipline of the organization. Making many processes paperless and real-time! Cons Having to create additional lists to drill down in creating forms/processes. Alternatives considered [SpiraTeam](https://www.capterra.com/p/85434/SpiraTeam/)[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) Reason for choosing Novara Flex The ability to customize the system to fit our processes without having to modify an existing program. Review Source Response from Novara July 21, 2020 Thanks Scott. We appreciate the review. CC Craig C. Safety Construction Used the software for: 1-2 years ### "Rudy Construction " July 20, 2020 5.0 Our company really enjoys iScout. It’s easy to use, and is a great asset to us Pros How easy it is to use, and customize. The app for phone is very easy to use. 20/20 training is a very nice asset as well. Cons It would be nice if you could download charts from the data that is entered. Alternatives considered [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)[Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) Reason for choosing Novara Flex I like the function of iScout better than others, and the customer service was second to none. Review Source Response from Novara July 21, 2020 Thanks for the review, Craig. JE John E. Safety Manager Construction Used the software for: 1-2 years ### "Pleased Customer" July 21, 2020 4.0 We have used it to enhance our overall safety culture. Pros This product is very easy to train to our field employees. We use it for inspections and for our behavior based safety observations. It is very easy to run reports to check on compliance. Cons The fact that I cannot run report on my mobile phone when I am out in the field with our employees. Switched from [SafetyReports by AlignOps](https://www.capterra.com/p/141202/Safety-Inspection-App/) Better data, easier to use and a lot less expense. Review Source Response from Novara July 22, 2020 Thanks for the feedback John. You can access the reporting module using the Website tab in the app. There you will be able to run reports, but you will need connectivity. MB Matthew B. Senior EHS Specialist Plastics Used the software for: 1-2 years ### "One of the best and fastest growing on the market!" January 4, 2024 5.0 Pros KPA Flex has a multitude of capabilities and is always improving and expanding. We have a very close relationship with the Client Success team and have very open communication. Our feedback is always taken seriously and implemented quickly when feasible. The constant improvements made by KPA Flex give us the ability to improve the user experience, tracking and reporting. And the add on features go above and beyond what is expected. The ease of use is a major plus when compared to other products on the market. Cons We have high aspirations for our future use of KPA Flex and what we want the system to enable our company to do. However, we find that we push the software capabilities to the limit at times. For example, setting up extravagant EHS Audit processes don't work well with the current workflow design of the system. I trust the product development team will continue to improve these capabilities for better adaptation in the future. Review Source LL Lauren L. HR Operations Manager Oil & Energy Used the software for: 2+ years ### "Awesome tool that is flexible and intuitive! Highly recommend!! " July 21, 2020 5.0 Overall, our experience with iScout has been excellent! I cannot say enough about their customer service and the flexibility of their software! Pros There are so many features that I love! A few of the top features are: - Acknowledgement feature. You can send out an acknowledgement that includes attachments and a short message to all your employees in just a few quick seconds! It pushes to their smartphone and also email! Very customizable, you can even request a signature! - 2020 Training Platform. iScout offers so much flexibility when it comes to creating training lessons that we have been able to utilize this tool for all our internal HR training. We can load our own slides, add voiceover files, videos, etc. They even have a built in quiz feature and automated narration. Reporting is a breeze for training too. - Forms. We utilize forms for many different purposes. From the HR perspective, we have built out Onboarding checklists that managers use as a guide to help them onboard new employees. You can customize a form in just about any way to meet your needs! love the flexibility! Additionally, iScout is extremely intuitive from an employee perspective! Nothing is hard to find and you can easily access everything you need! Lastly, the customer service at iScout is amazing! Out of all the software we use, they by far offer the highest level of customer service and go out of there way to meet your needs! Cons I do not have anything that I could recommend they change. Review Source Response from Novara July 22, 2020 Thanks Lauren! We value your feedback. BS Brandon S. Corporate Training Manager Oil & Energy Used the software for: 2+ years ### "Select Review" July 23, 2020 4.0 Overall I have been pleased with iScout particularly the 2020 lessons that can be created. This has allowed our department to convert virtually all of our traditionally required, instructor led courses into electronic and digital versions that can be completed by employees without having to reschedule trainings, make up missed trainings, etc. All of our safety meetings, onboarding training, and compliance training is accessible electronically and is available 24/7 for our employees. Pros In my role, I like the ease of use to develop and create new trainings for our employees. Training is vital for our employees and iScout has given me the ability to convert current trainings into electronic versions of them for employees to complete. Additionally, we are exploring the option of going totally electronic and digital for the onboarding of new hires at Select Energy Services and having the ability to customize training via 2020 is allowing us to make this a reality. I also like the ability it allows me to schedule and assign designated trainings for certain locations, lines of business, etc. Cons Currently, I do not have any cons concerning this software. As issues are presented I work close with the development team and we have developed ways to resolve any issues that I had. Reason for choosing Novara Flex N/A Review Source Response from Novara July 24, 2020 We appreciate your feedback, Brandon. JB Janise B. Data Analyst Oil & Energy Used the software for: 2+ years ### "Fluid SIMOPS" March 9, 2022 5.0 Pros User friendly interface that enables users to accomplish multiple tasks in the same space. From learning, to audits, vacation requests and onboarding, we literally use KPA EHS for everything! Cons The Spanish translator is more proper than slang... not ideal for my workforce. Review Source AB Aaron B. Safety Coordinator Warehousing Used the software for: 1-2 years ### "KPA has gotten is into the future!" June 24, 2024 4.0 So far KPA has been a huge success and has been a cost savings as well as a time saver. Pros KPA is easy to use, and has a lot of good tools to help our safety department. In the past we used spread sheets for everything, and this has really lightened the load. Cons Initial roll out felt rushed by KPA, that area could be better. Reason for choosing Novara Flex Overall platform seemed better, as well as the user cost. Review Source KB Karl B. HES Field Coordinator Oil & Energy Used the software for: 2+ years ### "Easiest, Customizable Software Program there is. " July 2, 2024 4.0 Very Good, Would and DO highly recomend. Pros The flexibility and ease in changing forms. Cons None that would keep me from using. Improvements from suggestions are made often. Review Source JK Jeffrey K. Director Packaging and Containers Used the software for: 6-12 months ### "Very Good EHS Management Tool" January 9, 2024 4.0 Very good. Product is very good with exception of calendar . Sale Rep was just trying to get the sale. Implementation team was excellent. Follow Up Customer service is okay. Pros Very customizable and configurable. Easy to set up and easy to use. Cons Compliance Calendar is a disaster. Terrible reminder system. No escalation for overdue tasks. Reason for choosing Novara Flex Easy of use and customizable. Had all the primary features we were looking for. Review Source MD Michelle D. Safety and Environmental Associate Oil & Energy Used the software for: 1-2 years ### "Friendliest software" January 23, 2024 5.0 Pros It is so easy to use, to train personnel on and has great tools and resources Cons Sometimes it gets slow so it can be frustrating Review Source DM D'Angelo M. HSE Manager Construction Used the software for: 1-2 years ### "Get it while its Hot!" September 5, 2024 5.0 Great! it has made my job easier by the day Pros How user friendly the platform is and how helpful the team are in helping you sort out any issues Cons None at the moment. I just want them to keep innovating. They are on the path to greatness! Review Source PQ Pedro Q. QHSE Coord Oil & Energy Used the software for: 1-2 years ### "Complete yet user friendly EHS MS software" July 4, 2023 5.0 Pros Computer-based training is fantastic, and the way the system gathers all the follow-ups on a single page for better tracking. Cons I'd like to see an easier-to-use calculation field on form creation. Review Source BS Becky S. Office Admin Oil & Energy Used the software for: 1-2 years ### "KPA Review" February 9, 2023 5.0 Pros We use the forms and equipment inspections daily. Cons Creating a workflow is difficult I have used a work around with Follow ups. Review Source AC Andrea C. Franchise Owner Education Management Used the software for: 6-12 months ### "The sky is the limit with iScout! " July 20, 2020 5.0 Pros There are countless features within iScout that I can rave about, but one of the most helpful features for me as a business owner is the ability to receive reports and updates regularly to my email inbox. For example, I receive an emailed pdf report every Thursday showing me which drills and inspections are up to date and which ones are overdue. This gives me peace of mind and helps me manage my business with little effort! I can instantly take action if needed to ensure the drills and inspections are completed right away if they show up as overdue. Cons This really isn't a con...the sky really is the limit with iScout! There are so many features and options for customization, which makes it a bit overwhelming. The customer service is OUTSTANDING, and iScout has been incredibly helpful breaking it down for us to help us get started. We are working through one section at a time to build it out and make it work for our needs. Review Source Response from Novara July 21, 2020 Andrea, thank you for writing a review. DW Damion W. Safety Construction Used the software for: 1-2 years ### "Don't get it from my review." February 9, 2023 5.0 We have been able to track accidents/incidents better and faster to reduce them. Pros The ease of use in the field on the mobile app for the guys, but getting them to use on their phones has been the complicated part. Can't force have to show them why it's a value to them as well as the company. Cons nothing at this time, I think this app is a great benefit to all companies. Review Source PC Phillip C. VP Insurance Used the software for: 6-12 months ### "iScout - Flexible and Easy to Use" July 23, 2020 5.0 We have field based employees working in remote areas and iScout has been a tremendous tool to support our communication with QOD, push notifications, 20/20 training and resources available online and offline. The ability to capture and communicate action items with follow up to the appropriate people has made us more effective and efficient. Pros iScout is a very intuitive and easy to use application. My favorite aspect is how easy it is to customize to fit my needs and operations. The ability to adapt the application has allowed me to perform tasks not imagined by the developers. Cons I don't have any "cons". They continue to add functionality and flexibility which is great! Reason for choosing Novara Flex The demonstration of functionality and flexibility along with their willingness to listen to customer needs and continue to improve the product sold us on the application and we continue to be impressed with the product and their customer support. Review Source Response from Novara July 24, 2020 Thank you for leaving a review, Phillip. CF Candice F. ESH Training Coordinator Oil & Energy Used the software for: 2+ years ### "Highly recommended!" July 20, 2020 5.0 Being able to take many of our programs and streamline and digitize them has been extremely impactful. The employees at iScout are friendly, professional, always willing to help, and always open to suggestions. Pros The ease of transitioning our current training program into iScout has benefited our company tremendously. Being able to digitize our forms and provide documents to our employees through the Resource section is taking our programs to the next level. Cons There are few cons I have, and many have already been addressed. Having a formal approval flow process will be a great addition once it has been finalized. Review Source Response from Novara July 21, 2020 Thanks Candice. We value your feedback. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.