# Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Novara Flex the right Incident Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152559/NovaraFlex/reviews --- Novara Flex 4.8 (129) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 5th, 2026 # Reviews of Novara Flex Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CW Calvin W Safety Program ManagerMachinery, 201 - 500 employeesUsed the software for: Less than 6 months. “The ability to jump over the theatrics of multiple tedious discussions, pre-demo, to allow us to truly see KPA's benefits from the start, easily put KPA's product as the front runner as we worked through multiple EHS Software providers. “ July 8, 2025 Philip A HSE ManagerUtilities, 51 - 200 employeesUsed the software for: 6-12 months. “The only con with KPA lies in certain functionality; when a report is pulled with parameters, unless the results are opened in a new window, clicking back on the browser will reset the search.“ June 20, 2024 MS Matthew S Continuous Improvement ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Also the training aspect is awesome. Since every one of our employees has an account, we are also utilizing KPA as a way of communicating to our employees and gathering information back from the on many other topics other than safety.“ January 12, 2024 KH Kassandra H AssistantMachinery, 51 - 200 employeesUsed the software for: 6-12 months. “The only thing I am not a hug fan of is when I have to download certain things I have to make sure I only use a certain setup to download everything.“ June 17, 2024 WY Winchester Y EHS DirectorEnvironmental Services, 201 - 500 employeesUsed the software for: 1-2 years. “KPA presented the company with a uniform, unified reporting and management conduit that significantly reduced the latency in reporting.“ June 30, 2023 DB Derek B Software DeveloperConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Not as feature rich as other EHS applications.“ June 19, 2024 BE Brandy E HSE ComplianceOil & Energy, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Decent, I was voluntold to be the admin and I have learned alot using it, as well as have dived into creating areas we did not know KPA had.“ June 14, 2024 CH Caset H HSE and Compliance SpecialistOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “What I like least about KPA Flex is the inability to view equipment offline on the mobile app.“ January 8, 2024 ## Showing most helpful reviews Showing 1-25 of 129 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gavin R. Workflow Specialist Construction Used the software for: 1-2 years ### "KPA Review" January 18, 2023 5.0 Overall, KPA has made our everyday procedures much easier so that we can ensure our team is always safe. We prefer the electronic documentation compared to paper since we can no longer lose the docuements. Pros KPA offers many valuable features and functions that make our everyday jobs easier. KPA has great reporting features when looking back at submitted forms. In addition, KPA has a mobile application that is great for submitting forms when you have no internet connection. Cons There is some limitations when it comes to the training aspect like ease of use, training flexabilty, and lesson creation. Review Source jP janmichael P. HSE Coordinator Oil & Energy Used the software for: Less than 6 months ### "First Experience. " June 18, 2024 5.0 Overall, my experience has been phenomenal from using the mobile app to training program. Pros I like how easy and accessible training videos are on how to use the program on Youtube. Arlo is amazing at answer and helping me out on any questions I have. Cons Haven't found any issues yet. I have been enjoying all the challenges and user-friendly videos on YouTube. Alternatives considered [SafetyReports by AlignOps](https://www.capterra.com/p/141202/Safety-Inspection-App/) Reason for choosing Novara Flex I wasn't part of the selection process for my company. The program was already here when I accepted the role. Review Source LM Larry M. ENS Consumer Services Used the software for: Less than 6 months ### "Could use some work" June 17, 2024 4.0 Pros Like being able to make our own custom forms. Cons App locks up way too much. Could use alot of work. Admin should be able to do most on the app also. Review Source WMM Wes Marsh M. Training Systems Development Specialist Oil & Energy Used the software for: 2+ years ### "Solid product, limited only by your imagination. " January 27, 2023 5.0 I sing the praises of KPA to every one I meet. Once employees in the company realized how easy it was to use the implementation went through the roof. Everybody wanted to add their forms/resources to KPA and it has become an integral part of our operation. Pros This software is simple for the administrator and the user. It simply works. Employees are able to log in and get right to work without learning a whole bunch of new processes. Cons The biggest sticking point for us is the ability to add options to the testing. The quiz function is limited to multiple choice and it would be nice to add an option for a short answer question. We also would like the ability to add an optional training in a composed training which would help us automate our entire progression system. Alternatives considered [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) Reason for choosing Novara Flex The value and ability to customize the software. Review Source DM Desiree M. Senior HS&E Specialist Oil & Energy Used the software for: 1-2 years ### "Very satisfied customer " March 11, 2022 5.0 The customer service is excellent. KPA is easy to use and navigate through. The platform offers multiple tools such as the training module, equipment, and QR codes that help us utilize one enterprise-wide solution. The offline functionality is critical for our field operators to submit incidents and inspections in areas that have limited to no service. KPA is very easy for administrators to build and make updates to the system. Pros The user interface, ease of use for administrators! Most importantly, the exceptional customer service!!! Cons Not HIPPA compliant. Would like more functionality with building reports and adding more capabilities with building rules within the forms. Alternatives considered [EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/)[Live](https://www.capterra.com/p/186429/Live/) Reason for choosing Novara Flex The customer service, ease of use, cost, and the ability to utilize multiple tools within the platform. Along, with the great feedback from peer companies. Switched from [Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/) Intelex was not user-friendly, very expensive and the customer service was terrible. Review Source AS Anne S. QHSE Process Specialist Airlines/Aviation Used the software for: 6-12 months ### "KPA Implementation" June 14, 2024 5.0 Pros The free range of customization for reporting and form building. Cons The limited features within certain modules. Switched from [eSafety LMS](https://www.capterra.com/p/170659/eSafety-LMS/) Needed easier tracking and form building options Review Source JJ Josh J. Safety Manager Warehousing Used the software for: 2+ years ### "KPA was the answer to most of our problems" January 23, 2024 5.0 I haven't even thought about looking for another company to switch to. If you're looking for something you can tailor to your company needs, KPA should not be overlooked, it can be pricey but it has done its job for us. Pros Customizable forms and trainings User Friendly Able to contact support with any questions or issues Has an app that can do most things the website version can Feedback is accepted and applied to future releases Cons My cons are minor and they will always take feedback to improve the product Tutorials could use some work but they are improving Features they add are almost perfect but usually missing a key piece Switched from [EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/) We weren't able to customize the way we wanted Review Source BT Bill T. Safety Manager Mining & Metals Used the software for: 6-12 months ### "KPA System" July 13, 2023 5.0 We are a short term user at this time, and still have a lot to learn about the system and how to best utilize it for our company, but what we do use, we are very happy with it. Customer support is probably the best part of the experience so far. They are always ready to help. even with the smallest of detail. Pros Pros to using the KPA system are many, from accountability, to reporting, to the ease of use. Building forms are are very easy and gives you a variety of options to choose from for each entry. Editing the form is just as easy. Cons The part that I have difficulty with in KPA are assigning the workflows of each form. There are so many things you can do with the workflow, that it can get a bit over whelming until you get the hang of it. Alternatives considered [J. J. Keller SAFETY MANAGEMENT SUITE](https://www.capterra.com/p/209526/J-J-Keller-SAFETY-MANAGEMENT-SUITE/) Reason for choosing Novara Flex We were already using a company for our training that KPA acquired, so we just rolled over into it, and we are glad we did. Review Source KB Karl B. HES Field Coordinator Oil & Energy Used the software for: 2+ years ### "Easiest, Customizable Software Program there is. " July 2, 2024 4.0 Very Good, Would and DO highly recomend. Pros The flexibility and ease in changing forms. Cons None that would keep me from using. Improvements from suggestions are made often. Review Source AB Aaron B. Safety Coordinator Warehousing Used the software for: 1-2 years ### "KPA has gotten is into the future!" June 24, 2024 4.0 So far KPA has been a huge success and has been a cost savings as well as a time saver. Pros KPA is easy to use, and has a lot of good tools to help our safety department. In the past we used spread sheets for everything, and this has really lightened the load. Cons Initial roll out felt rushed by KPA, that area could be better. Reason for choosing Novara Flex Overall platform seemed better, as well as the user cost. Review Source AM Angela M. Environmental Specialist Mining & Metals Used the software for: 6-12 months ### "KPA software has taken our business into the future." July 10, 2023 5.0 Pros KPA software is easy to use and streamlined. Not only do we consistently hear this feedback from our workforce, but we were able to build the software from scratch and implement KPA to our workforce in only a month. Cons Education during the implementation process was left to the admins too much. It was a self-serve process. The videos were helpful, but we would've liked to have been able to let some of our implementation cost be earned a little more. Review Source SM Stephanie M. Process and Compliance Manager Warehousing Used the software for: 1-2 years ### "Easy to Use Platform" June 14, 2024 5.0 Great, I have been happy from the beginning rollout phase. Pros Layout, easily customizable, forms, training, mobile app is easy to use. Cons Dual steps to add training/lessons, manual user maintenance rather than being connected to HR software. Review Source AG Amber G. HSE Coordinator Oil & Energy Used the software for: 2+ years ### "KPA Review" January 18, 2023 4.0 Pros The fact that employees have access to the system no matter where they are. They can access from a phone/tablet out on location, to a person that is in an office setting with access to computers. Cons Setting up trainings and forms. Once they are set, things are great, but I would like to be able to import my ppts and/or forms into the system directly. Review Source JF John F. VP HSE Oil & Energy Used the software for: 2+ years ### "John Fontenot - VP HSE - Conquest LLC" July 21, 2020 5.0 IScout has allowed Conquest to seamlessly create, manage, store, revise and retrieve every aspect of our HSE Management System. Of all programs I previously use with previous companies, IScout is the most simplistic and user friendly while presenting the most professional formatted operating system to date. Pros The simplicity and user friendliness of the software. Cons Unable to customize and tailor cosmetics of reports. Most reports look identical to each other. Reason for choosing Novara Flex See Answer Above. One of our customers were so impressed, they even made the switch to IScout contacting me on a couple of occasions for assisting in putting together certain aspects of their program. Review Source Response from Novara July 22, 2020 Thanks for the feedback, John. KP Kristen P. HSE Oil & Energy Used the software for: 1-2 years ### "KPA review" July 11, 2023 5.0 I have used it for 2 years and enjoy it. Pros Training and videos and worth it. The videos can have your own pictures in and the content works and makes it all worth it. Cons Learning to maneuver in the system took a little bit. Review Source JB Janise B. Data Analyst Oil & Energy Used the software for: 2+ years ### "Fluid SIMOPS" March 9, 2022 5.0 Pros User friendly interface that enables users to accomplish multiple tasks in the same space. From learning, to audits, vacation requests and onboarding, we literally use KPA EHS for everything! Cons The Spanish translator is more proper than slang... not ideal for my workforce. Review Source TS Timothy S. Information Success Coordinator Oil & Energy Used the software for: 6-12 months ### "A truly great product from an awesome team" January 18, 2023 5.0 We are using KPA EHS for our training platform. It has been great as we are able to offer high quality online training to our employees, who are primarily out in the field. It is also easy to manage and integrate, saving lots of time and offering a better view into our overall training and compliance. Pros Nearly every step of our journey with KPA EHS has been fantastic. Getting set up and integrating with our existing systems was as easy as it could go, the product itself is easy to use and works great, and the team behind the product is awesome to work with. Cons About the only thing I can comment as a minus is that I wish there was a bit more flexibility with some of the API functions, like more ways to sort and filter, but as is it still works super well. Review Source IU Ian U. Safety Professional Construction Used the software for: 1-2 years ### "Intuitive, Easy to use, and Powerful Safety Tool" June 29, 2023 4.0 I use KPA on a daily basis and enjoy the using the software for our EHS needs. Pros The intuitiveness for all users to use. In the construction industry, we have some older or some not so technically inclined folks and the software is easy enough for them to use. Cons On the widgets function there are some aspects that I think could be improved Alternatives considered [HammerTech](https://www.capterra.com/p/186670/HammerTech/) Review Source MD Michelle D. Safety and Environmental Associate Oil & Energy Used the software for: 1-2 years ### "Friendliest software" January 23, 2024 5.0 Pros It is so easy to use, to train personnel on and has great tools and resources Cons Sometimes it gets slow so it can be frustrating Review Source JD Judy D. EHS Specialist Machinery Used the software for: 2+ years ### "Love KPA" January 20, 2023 5.0 Tracking and ease of use. Pros Easy to use and a great product. I would recommend KPA. Cons At this time, we have not found any thing that we do not like. Reason for choosing Novara Flex Package was what we were looking for. Review Source PQ Pedro Q. QHSE Coord Oil & Energy Used the software for: 1-2 years ### "Complete yet user friendly EHS MS software" July 4, 2023 5.0 Pros Computer-based training is fantastic, and the way the system gathers all the follow-ups on a single page for better tracking. Cons I'd like to see an easier-to-use calculation field on form creation. Review Source BS Becky S. Office Admin Oil & Energy Used the software for: 1-2 years ### "KPA Review" February 9, 2023 5.0 Pros We use the forms and equipment inspections daily. Cons Creating a workflow is difficult I have used a work around with Follow ups. Review Source AC Andrea C. Franchise Owner Education Management Used the software for: 6-12 months ### "The sky is the limit with iScout! " July 20, 2020 5.0 Pros There are countless features within iScout that I can rave about, but one of the most helpful features for me as a business owner is the ability to receive reports and updates regularly to my email inbox. For example, I receive an emailed pdf report every Thursday showing me which drills and inspections are up to date and which ones are overdue. This gives me peace of mind and helps me manage my business with little effort! I can instantly take action if needed to ensure the drills and inspections are completed right away if they show up as overdue. Cons This really isn't a con...the sky really is the limit with iScout! There are so many features and options for customization, which makes it a bit overwhelming. The customer service is OUTSTANDING, and iScout has been incredibly helpful breaking it down for us to help us get started. We are working through one section at a time to build it out and make it work for our needs. Review Source Response from Novara July 21, 2020 Andrea, thank you for writing a review. DW Damion W. Safety Construction Used the software for: 1-2 years ### "Don't get it from my review." February 9, 2023 5.0 We have been able to track accidents/incidents better and faster to reduce them. Pros The ease of use in the field on the mobile app for the guys, but getting them to use on their phones has been the complicated part. Can't force have to show them why it's a value to them as well as the company. Cons nothing at this time, I think this app is a great benefit to all companies. Review Source JA Jay A. SH&E Supervisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "So far so good" July 17, 2023 4.0 We are using KPA to replace a lot of processes we had before and finally turning on critical processes we've been doing without. Pros I've been plunged into trying to figure out KPA and without much guidance I've been able to answer any questions I've had eventually. Cons Didn't have a natural beginning point for learning about the different features, felt like I was starting mid conversation. 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