--- title: "Page 3 | Novara Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Novara Flex the right EHS Management solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/152559/NovaraFlex/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Novara Flex 4.8 (130) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 3 - Reviews of Novara Flex ## Showing most helpful reviews Showing 51-75 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PG Parker G. Manager Printing Used the software for: 1-2 years ### "KPA Review for a small Start up" July 21, 2023 5.0 The KPA team made it easy for me at the beginning. You get a hands training and the start and continually support when you need it. Your buying more than the software but experience from the experts. Pros Easy of use. All safety and compliance documents and certifications in one place. Cons More training and features without adding additional expenses Review Source MC Matthew C. Safety Director Construction Used the software for: 2+ years ### "Excellent Product" July 21, 2020 5.0 The overall experience has been outstanding. Customer support is probably the best i have ever dealt with. A big thanks to the IScout team for what they have created. Pros Going from old paper document where it could take anywhere from two days to a week to receive a field report, to having immediate access. We have saved tons of time. And the forms can be customized in just about anyway you can imagine. Cons The training feature we have just recently started using on a wide scale due to COVID 19 and it has been an excellent tool. However, It can be cumbersome. It would be nice if the system had a calendar built in similar to the outlook calendar to help build in when certain training's get kicked out and to set reminders to me as to when a training is going to be available. I am talking specifically from a administrator stand point. You can assign training and have them sent out on a certain date no problem, I am talking more specifically about a calendar to open similar to outlook to see monthly and yearly what training is coming up. We are new to using the training portion of this so it may be that we not made it this far yet. Review Source Response from Novara July 22, 2020 Thanks for the review Matthew, we value your feedback. TS Timothy S. Information Success Coordinator Oil & Energy Used the software for: 6-12 months ### "A truly great product from an awesome team" January 18, 2023 5.0 We are using KPA EHS for our training platform. It has been great as we are able to offer high quality online training to our employees, who are primarily out in the field. It is also easy to manage and integrate, saving lots of time and offering a better view into our overall training and compliance. Pros Nearly every step of our journey with KPA EHS has been fantastic. Getting set up and integrating with our existing systems was as easy as it could go, the product itself is easy to use and works great, and the team behind the product is awesome to work with. Cons About the only thing I can comment as a minus is that I wish there was a bit more flexibility with some of the API functions, like more ways to sort and filter, but as is it still works super well. Review Source CW Caden W. Safety Consultant Construction Used the software for: 2+ years ### "Iscout System " July 20, 2020 5.0 iScout has been fantastic for us and all of our clients. We use this system daily and never really run into any major problems. It is very easy to use and the customer service is perfect if you do run into any issues. it truly can make a difference in the companies safety expectations, and culture that it may be trying to enhance. Wonderful system and would recommend every single time to anyone who may ask about it. Pros It is very easy to use. I recommend it to anyone I come in contact with who may ask for a system like what iScout offers. The things you can do with it for your company is fantastic. I have not seen a system that can offer what iScout can offer. Cons I have yet to really run into an issue with iscout that is something that negative to remember. If anything, I would like the ability to be able to import multiple photos in the forms we use during our audits. Right now you have to select one and then go back in to select another. That is really the only negative I could come up with. Reason for choosing Novara Flex It was the system that we found to be the best for our company, and was not a bad choice what so ever. Review Source Response from Novara July 21, 2020 Thanks for the review, Caden. We value the feedback. CH Caset H. HSE and Compliance Specialist Oil & Energy Used the software for: 1-2 years ### "KPA Review" January 8, 2024 5.0 Pros What I like most about KPA Flex is the ability to fill out forms on the go from your phone. This is a huge necessity for our business. Cons What I like least about KPA Flex is the inability to view equipment offline on the mobile app. This capability would be very helpful for us. Review Source IU Ian U. Safety Professional Construction Used the software for: 1-2 years ### "Intuitive, Easy to use, and Powerful Safety Tool" June 29, 2023 4.0 I use KPA on a daily basis and enjoy the using the software for our EHS needs. Pros The intuitiveness for all users to use. In the construction industry, we have some older or some not so technically inclined folks and the software is easy enough for them to use. Cons On the widgets function there are some aspects that I think could be improved Alternatives considered [HammerTech](https://www.capterra.com/p/186670/HammerTech/) Review Source JK Jeanna K. DOT Compliance Manager Oil & Energy Used the software for: 1-2 years ### "iScout - It's a "Win" "Win"" July 20, 2020 5.0 The iScout software has helped with capturing data and reporting in one system. We have been able to eliminate multiple subscriptions and management our data and reporting with a few clicks. The Customer Success Team has definitely made the experience worth while. I'd like to give a big "Thank You" to the Team. Pros There are many features that I found impactful with the iScout software as I have implemented several other systems. I'll start with the ease of "Getting Started" that included 11 tasks to setup our account. These tasks were assigned to me with step by step instructions. The iScout app has been instrumental with helping our employees that work in the field, complete required regulatory training. And extremely easy for the employees to navigate through. Cons With every software, there are items that one would like to change or add. iScout is continuously making improvements and adding new features. Reason for choosing Novara Flex Ease of use, ability to go paperless with our policies, easy creation of forms and reports, online training, multiple languages and management of employees and training. Review Source Response from Novara July 21, 2020 Thanks Jeanna, we value your feedback. SM Stephanie M. Process and Compliance Manager Warehousing Used the software for: 1-2 years ### "Easy to Use Platform" June 14, 2024 5.0 Great, I have been happy from the beginning rollout phase. Pros Layout, easily customizable, forms, training, mobile app is easy to use. Cons Dual steps to add training/lessons, manual user maintenance rather than being connected to HR software. Review Source RG Richard G. Site Safety Manager Telecommunications Used the software for: 1-2 years ### "Great Compliance Management Tool" July 21, 2020 5.0 Injury and vehicle collision reporting are almost instantaneous with the forms available via a smart phone. Just about everything safety related is housed in one easy to access location that can be updated and distributed company-wide in minutes. Pros The system is extremely user-friendly and you can customize everything to suit your needs. Their are plenty of form templates covering a variety of areas to choose from which are very easy to customize or you can build your own. You can track all of your training and certifications in one area and set expiration alerts to the certification holder and management. The best feature is that all of our safety policies, procedures and guidelines as well as a host of other information is accessible to every employee, anywhere via their smart phone. Cons Although pulling data for reports is fairly easy, the graphing capabilities are limited and cannot be cut and pasted into custom reports. Review Source Response from Novara July 22, 2020 Thanks for the feedback, Richard. JL Janessa L. HSE Administrator Oil & Energy Used the software for: 1-2 years ### "KPA Flex Review" January 15, 2024 4.0 Overall I really enjoy using KPA! It is user-friendly and easy to customize to whatever we need. Pros KPA is a great resource. It makes it easy to keep all of our locations on the same page when it comes to safety standards. Cons Sometimes it runs a little slower than I would like. Review Source JD Judy D. EHS Specialist Machinery Used the software for: 2+ years ### "Love KPA" January 20, 2023 5.0 Tracking and ease of use. Pros Easy to use and a great product. I would recommend KPA. Cons At this time, we have not found any thing that we do not like. Reason for choosing Novara Flex Package was what we were looking for. Review Source MW Michael W. HSE Manager Oil & Energy Used the software for: 6-12 months ### "MCS Review" July 7, 2023 5.0 Very good experience. I am learning every day on how KPA can benefit my organization. Pros I like the Forms creation platform the best Cons Unable to upload documents into the forms section Review Source MR Matthew R. Safety Consultant Construction Used the software for: 2+ years ### "Great user friendly software" March 9, 2022 5.0 It is great to use. However, the name is TERRIBLE. I mean it is an absolutely atrocious name for the software. I really believe it is hurting the product to have the name "KPA EHS." That name could refer to anything by anyone and it is a mouthful. Pros Easy to use and customize to your needs. No specialized knowledge on mobile apps is required to us this. Cons Modifying forms that have been created is a bit clunky. Review Source JH Jennifer H. Environmental Specialist Oil & Energy Used the software for: 2+ years ### "Good, Dependable Software" July 27, 2020 4.0 Overall, iScout has been a very helpful tool for congregating all of our inspections/forms/reports that are filled out on a day-to-day basis. Pros iScout is one of the easiest programs to manage. Whether you're building new forms, or pulling results of forms submitted, it is all very user friendly. Cons I wish parts of the software could be a little more sophisticated. The question fields are pretty basic, not for collecting in depth, intricate data. It's really designed to just be an electronic form tool, not a robust data collection software. I also wish there was a little more on the analytical side with the trending, it only allows you pull to trends on each individual field. Building analysis reports really has to be done outside of iScout. Review Source MB Mike B. HSE Manager Oil & Energy Used the software for: 2+ years ### "Easy and Effective" July 21, 2020 4.0 IScout has made it simpler to find documents to conduct internal and external audits. Multiple resources can be pulled from business units anywhere in the country from one desktop. Pros The ability for all employees to have access to necessary forms at their fingertips at a reasonable cost makes IScout invaluable to us. The ease of navigation fits even the most untrained persons. After an uncomplicated build and help from \[SENSITIVE CONTENT HIDDEN\] and his team, our employees could find their forms, equipment, policies and procedures quickly and easily. Cons The only difficulty is placing items in folders that are easily understood. This is simply a training and practice issue that is easily solved. Review Source Response from Novara July 21, 2020 Mike, thank you for leaving a review. RS Randolph S. Manger Environmental Oil & Energy Used the software for: 1-2 years ### "Great for all uses" February 1, 2023 5.0 great Pros The most useful feature is task tracking so the at items don't get left incomplete Cons sometimes wish I could do more in the reporting section Reason for choosing Novara Flex it could replace several programs leading to a cost savings, and it was completely customizable. Review Source JH John H. HSE Oil & Energy Used the software for: 2+ years ### "HSE software" January 30, 2023 5.0 I have used this for over 6 years. Pros Easy to use and to assign training and to use it on tracking g of incidents. Cons At this point in time, I really don't have any. Reason for choosing Novara Flex flexibility Review Source MH Mark H. EHS Manager Oil & Energy Used the software for: 6-12 months ### "Field Functionality" January 24, 2024 5.0 My experience so far has been great, the price did increase this year though Pros Ease of use for the field employees, being able to update or edit inspections to reflect certain needs is great. Tailoring each individual form to your own needs is simple. Cons The SDS online selection does not have a lot of the chemicals that we use. Review Source SD Steve D. Dir of Fleet Oil & Energy Used the software for: 2+ years ### "IScout - Rockwater" July 20, 2020 5.0 The company, the \[SENSITIVE CONTENT HIDDEN\], their employees....I have never seen a group that is more helpful to their customers. They fix any issue, fix it quickly, and then follow up with the customer to ensure satisfaction. Pros It's ease of use and functionality, it's ability to house data in volumes like it does. Cons The only thing I can think of is maybe the software remembering some data entry on the same unit everyday - for example - on daily pre trip inspections......the unit number never changes, and the weight never changes, so It would be nice for the software to recognize some of the same data that is entered daily. Review Source Response from Novara July 28, 2020 Thanks for the feedback, Dean. We love hearing from customers. JA Jay A. SH&E Supervisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "So far so good" July 17, 2023 4.0 We are using KPA to replace a lot of processes we had before and finally turning on critical processes we've been doing without. Pros I've been plunged into trying to figure out KPA and without much guidance I've been able to answer any questions I've had eventually. Cons Didn't have a natural beginning point for learning about the different features, felt like I was starting mid conversation. Review Source RD Ross D. Risk Control Services Director Insurance Used the software for: 2+ years ### "iScout2020" July 21, 2020 5.0 We use iScout to document our client interactions and communicate those throughout our organization. Being able to customize our own reports is sweet and then being able to set those up to push out to the appropriate individuals automatically is just fantastic. I have worked with the team that invented iScout and they are a super group of people. I know I can recommend this product to any business and that it will bring a ton of value. Pros The platform is incredibly easy to use and customize. For me that's critically important. The company continues to make the platform better continuously. Cons I really have no cons and when I have need help the iScout team has always come thru. Review Source Response from Novara July 22, 2020 Thank you for the feedback, Ross. JO Judy O. Program Analyst Government Administration Used the software for: 6-12 months ### "review" March 25, 2022 5.0 Overall experience has been exceptional - their support team is nothing but fabulous. Pros The one on one customer service you receive is excellent. The software is easy to follow and use. Even for the technology challenged - it was easy for them to jump in and use. Allows us to create reports and conduct analytics on the data. Cons Creating documents - but KPA was there to assist. No matter how many times we decided to move in another direction. The set up was very easy with their guidance and direction. Review Source RM Ryan M. HSE Manager Mining & Metals Used the software for: 6-12 months ### "A great EHS platform!" July 20, 2023 5.0 Implementation was fantastic and very quick. We completely switched over from another product in less than a month. Pros The form builder in KPA is very easy to use. Cons The ability to have location-bound forms or resources would be a plus Review Source AH Ashley H. Owner Primary/Secondary Education Used the software for: Less than 6 months ### "Great Communication and Compliance Tool" July 20, 2020 5.0 Overall the experience with iScout has been great because you can literally do anything you want with the program. For us, it puts all compliance items in one place - bus maintenance, driver files, weekly drills, building maintenance, safety trainings, COVID-19 related forms, company announcements, company policies, and the list can go on. And one of my favorite things is the reports that you can set up to automatically email you so you can easily ensure compliance. Pros Love the ability to roll out new forms of any nature to all employees with a click of a button and then be able to track who has completed or not with ease. Love the easy ability to ensure all compliance matters have been completed by staff members ( i.e. fire drills, tornado drill, bus checks, etc). Love the infectious disease form created by iScout for use during COVID-19 pandemic. Love the ability to set up emailed reports automatically. Love all the trainings offered and the new trainings specific to COVID-19 on the 20/20 platform! Super helpful to know we were doing everything we could to keep all in our school building as safe as possible. Cons It's a love/hate on this but with iScout being so customizable sometimes it's hard to get to what you want. But they have a great support team to help you get to what you want. Review Source Response from Novara July 21, 2020 Thanks for your review, Ashley. We appreciate the feedback. HP Harrison P. Quality Manager Oil & Energy Used the software for: Less than 6 months ### "iScout can't be beat dollar for dollar" June 2, 2020 4.0 I am in the process of implementing iScout at my second company which should indiciate how much value I find in the software. Pros The customizability of iScout is one of the greatest aspects of the platform. You can replace any paper form that is currently used and then enhance it using features only possible on a software platform. Also, the simplicity of iScout is one of its strong suits. The platform doesn't require days or weeks of training to get employees up to speed and once the initial configuration and data input is finished, additional updates and modifications are very easy to do. Cons There are a few quality of life improvements that would be nice to have especially the ability to perform actions in bulk. Things like creating and modifying forms can be tedious because of the number of clicks required to add or edit line items. Also when completing forms, attachments (pictures or documents) must be added one at a time instead of adding all attachments at once. Reason for choosing Novara Flex I researched many other products, some specific to quality management (ISO 9001) and every single other software platform was either far too complex for what we needed and/or VERY expensive. iScout's pricing plan can't be beat. Review Source Response from Novara July 21, 2020 Thanks for the feedback, Harrison. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.