Who Uses This Software?

People moving.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Crater
  • crater.co
  • Founded 2015
  • United States

About SurveyBot

Customers shoot recorded videos of the items that they are preparing to move, and describe the conditions surrounding the scheduling of their relocation. I organize, and securely upload those videos directly to moving companies so that they can see what the customer needs, in order to provide the most seamless relocation experience possible.


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SurveyBot Features

  • Billing & Invoicing
  • Claims Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • International Moves
  • Interstate Moves
  • Job Management
  • Lead Management
  • Local Moves
  • LTL / Shared Truckload
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management

SurveyBot Reviews Recently Reviewed!


The best way to get a moving quote.

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: No one has to come into my house to give me a moving quote and the sales rep was enjoyable to work with.

Cons: Little to no cons about this software besides that the app won't pack and move all of my stuff for me.

Very sceptical at first, but it did not take long to see the value and proper use of it!

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Efficient tool to utilize at any given time.

Easy accessible from whenever an at any time.

Pretty straightforward.

Cons: The interface needs more tinkering.

I would like to see in future a way to share a customer file with either a prospect or customer.

Very easy to use

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Don't have to bother with who's coming into house to make the moving quotation since everything is done over quick video chat. It's very easy to use.

Overall: Shortening time needed for estimate and reducing cost of operations

very easy, efficient and I could stay cool:-)

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: You do not have stranger in the house but you still have a pleasant and professional person to guide you through the process.

Great experience and easy to use.

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: No one needs to come to my house and everything is done online. It is much faster and better this way.

Cons: The only problem is that app itself won't pack my staff or move them on my behalf. Everything else is great.

Another chatbot provider

Sep 07, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: SurveyBot is a good chatbot platform makes it easy to create a interactive questionnaire for Facebook.

Cons: It has a small scope (which may be expected) and, since I needed to use it in another language, it didn't meet my requirements.

Overall: I've prospected SurveyBot as a chatbot solution in the past