# SentinelOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SentinelOne the right Endpoint Protection solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews --- SentinelOne 4.8 (115) [View alternatives](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SentinelOne Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews AS Ali S Director of ITManagement Consulting, 11 - 50 employeesUsed the software for: 1-2 years. “It’s quick, only activates when it’s needed, and it also offers great device management features like disabling or enabling USB ports for approved devices.“ May 7, 2026 IP Ilya P SREComputer & Network Security, 501 - 1,000 employeesUsed the software for: More than 2 years. “There are false positive results from time to time that can result in IT blocking users machine“ May 2, 2026 AK August K Managed services EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “SentinelOne provides strong endpoint protection and makes it easy to see threats, affected devices, and actions taken from one console.“ June 4, 2026 CW Colter W DeveloperAutomotive, 501 - 1,000 employeesUsed the software for: 1-2 years. “S1 has a tendency to obliterate a PC's resources when it runs a scan, which is unacceptable for older computers still in production.“ May 12, 2025 Harrison K Help Desk ManagerInformation Services, 11 - 50 employeesUsed the software for: 6-12 months. “As it was my first cyber security platform I really enjoyed the threat response, although there was never a major incident, we had minor items that were able to be resolved quickly.“ January 5, 2026 JR Joe R IT DirectorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “I guess the only real thing that was sort of annoying was that is can tend to "over flag" programs etc. that aren't actually malicious.“ September 22, 2025 AK August K Managed services EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It gives good visibility into devices and helps us respond to potential threats quickly.“ June 4, 2026 TL Tony L Software EngineerTelecommunications, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Sometimes sentinelone does too good a job: it blocked me from installing iterm2 which is the standard macos terminal application. “ September 14, 2024 ## Showing most helpful reviews Showing 1-25 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel G. Helpdesk Engineer Information Technology and Services Used the software for: Less than 6 months ### "Perfect Easy Affordable Protection" May 26, 2026 5.0 Overall, we have used SentinelOne in an MSP environment for a few years now. It has done very well detected malicious instances and preventing them! Pros SentinelOne has an easy installation! It prevented many malicious intrusions and continues to be the best bang for buck. Cons SentinelOne overall has been a great experience, however the un-install can be impossible if inheriting a new client. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Reason for choosing SentinelOne It was more affordable with easy-to-use features. Review Source CS Christopher S. Chief Technology Officer Information Technology and Services Used the software for: 1-2 years ### "A quick honest opinion of Sentinel One" June 18, 2025 5.0 The program works very well for an EDR. The AI once in a while has a false positive, but it is very easy to rectify. The client also dosent over load system processes. Very light weight. Pros Ease of use , is the main reason we love the platform. It is very easy to intagrate in to modern RMM platforms to deploy the client. Cons It is a little dificult to import customers at times. Also setting up the scanning profiles for the first time is a little challenging. Alternatives considered [Datto EDR](https://www.capterra.com/p/10013021/Datto-EDR/) Reason for choosing SentinelOne We do not like the Kaseya model. Just to busy and cant get out of its own way. Switched from [Worry-Free Services Suites](https://www.capterra.com/p/238489/Worry-Free-Business-Security-Advanced/) Real time scanning and true live definitions. I dont like reading definition files, if it is seen in the wild it is added the same day to all scan systems. Review Source NB Nick B. Systems Engineer Information Technology and Services Used the software for: Less than 6 months ### "A Great EDR That Keeps Our Customers Safe" May 28, 2026 5.0 We have had a great experience with SentinelOne. It protects our customers, alerts us to any quarantines or bad files/actions, and automatically stops these from running until we review. We have been able to make exclusions when needed, and overall the transition to SentinelOne has been very smooth. Pros SentinelOne is a great EDR that we have deployed to replace our previous AV software. We have found it is much better at threat detection and stopping malware before it spreads. It is easy to deploy to devices and we can monitor these devices from the dashboard. Devices can be assigned to different customers and different policies and exclusions can be set for each customer. The value for the cost is great, and the increase in security is necessary. Cons There is a bit of a learning curve to the dashboard, settings, policies, and exclusions. But once learned, it is easy to manage. Switched from [Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/) To increase security for our customers and have better monitoring and alerts Review Source CW Colter W. Developer Automotive Used the software for: 1-2 years ### "Does what it's Supposed to" May 12, 2025 3.0 Overall S1 is a fine product, and I prefer it to other antivirus solutions. Pros Possible malware is detected immediately, and an alert is sent very soon after discovery. Cons S1 has a tendency to obliterate a PC's resources when it runs a scan, which is unacceptable for older computers still in production. Switched from [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) MWB was initially the cheaper option; but that changed. Not only that, but MWB was becoming increasingly unstable on PCs, constantly filling HDDs with junk data while running endless scans. Review Source AS Ali S. Director of IT Management Consulting Used the software for: 1-2 years ### "Great threat detection for endpoints" May 7, 2026 5.0 Overall, it's a great experience. It’s like setting it up and forgetting about it, letting it do it's work. The machine learning and AI behavior capabilities are impressive. Pros This malware detection software is fantastic! It’s quick, only activates when it’s needed, and it also offers great device management features like disabling or enabling USB ports for approved devices. Cons Sometimes the Windows experience feels a bit slow, but it’s not too common. It would be great if there was a mobile app or a mobile-friendly UI. Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) Threat detection and pricing. Not very intrusive and does its work when needed. Review Source CD Chris D. Owner Computer & Network Security Used the software for: 1-2 years ### "SentinelOne A/V, MDR, XDR, EDR, Etc." July 1, 2025 5.0 I have had a wonderful experience and would recommend it to friends and colleagues. I've so far had very little in the way of false positives with my clients, and everyone has been happy with it. Pros Wonderful Management Portal, Easy To Use, Implemented it with my PSA, SuperOps, Low Memory Footprint, and Storage. Cons Extremely hard to uninstall if the endpoint is deleted from the Management Portal. Other than this, I love everything about the product. Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) I was unimpressed with the results we had over the last few years with BitDefender and needed a newer product that was more up to date with the modern-day EDR and XDR, etc. Review Source MS Michael S. Cyber Manager Information Technology and Services Used the software for: 2+ years ### "Great MDR provider" September 8, 2025 5.0 Pros We love the simplicity of the administrator platform and the protection that the suite offers to our clients. Cons The support that we get from the MDR team is not the best. That is definitely the biggest area of improvement. Switched from [Webroot SecureAnywhere](https://www.capterra.com/p/266615/Webroot-SecureAnywhere-AntiVirus/) We needed a platform that would better meet the monitoring needs of our clients Review Source VR Verified Reviewer SRE Computer & Network Security Used the software for: 2+ years ### "SentinelOne Detection Efficient and Invisible" May 2, 2026 5.0 Pros It detects threats the end users might receive via malware or some other form Its almost invisible to the end users and doesn't cause resource consumption from his machine Cons It takes some time to tune it to our needs There are false positive results from time to time that can result in IT blocking users machine Review Source AK August K. Managed services Engineer Information Technology and Services Used the software for: 2+ years ### "Strong endpoint protection with useful response tools" June 4, 2026 5.0 Overall, SentinelOne has been a reliable security tool for endpoint protection and threat response. It gives good visibility into devices and helps us respond to potential threats quickly. Pros SentinelOne provides strong endpoint protection and makes it easy to see threats, affected devices, and actions taken from one console. The ability to isolate machines and respond quickly is very helpful. Cons Some alerts can take extra time to investigate, and the console can feel a little busy when trying to find specific details quickly. Review Source AP Andrew P. NOC Engineer Information Services Used the software for: 2+ years ### "S1 is my Favorite AV" May 14, 2026 5.0 Amazing, I can't imagine doing my job without it. It is fast and responsive. I wish the update rules had more options Pros I feel I am in control; with other AVs, I feel I am just looking at logs. I feel I can find what I need and execute quickly on it. Cons NC integration failing to install is not easy to track. so there are PCs Missing AV we have to manually audit to find. Review Source pS patrick S. IT Manager Hospital & Health Care Used the software for: Less than 6 months ### "Simple and effective, just get it bundled with something else" April 14, 2025 5.0 Everything has been super easy to manage and deploy. All of the workstations with it are running well and it has caught and cleaned up several infections and issues missed by previous solutions. Pros Easy to setup and manage. Services work well and their protection runs silently without any issues. Cons The price, it is a little high if you pay for it directly. I would recommend finding a VAR or solution provider and have it bundled in with a RMM, then the price is much better. Alternatives considered [Microsoft Defender for Business](https://www.capterra.com/p/253101/Microsoft-Defender-for-Business/) Reason for choosing SentinelOne Better engine, better management, and it is built into our RMM platform. Switched from [OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/) Webroot was ineffective and was not catching anything. Review Source mC matt C. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "S1 SOC is Top Notch" September 26, 2024 5.0 I have a great experience with S1 and their SOC was always helpful and attentive to my needs and kept me informed throughout any issues I had. Pros Sentinel One is a top notch Cyber security product that saved one of our customers from a large wide Malware/virus threat. All machines that had S1 enabled were virus free and the other computers that were in transition were infected. Cons I the major con that I had issues with the S1 portal was deleting or uninstalling an endpoint or updating endpoints. I had to manually update agents and they weren’t updating on their own. Switched from [Webroot SecureAnywhere](https://www.capterra.com/p/266615/Webroot-SecureAnywhere-AntiVirus/) Webroot was infected and the other machines that had the S1 trial had no issues and we swapped products. Review Source JO John O. Systems Administrator Information Technology and Services Used the software for: 2+ years ### "Why Sentinel One is good, but with Vigilance, it's far better" January 13, 2023 5.0 Overall, our experience has been very positive. We have had a few infections, which were caught and renediated, but nothing has given us any major grief. Pros Overall, Sentinel One is easy to deploy, easy to monitor and has many features that other AV solutions don't offer or only include at a higher price-point. If Vigilance is added to the subscription, you will sleep better at night. It is pricey, but, knowing that you have a team that responds intantly to an incident is priceless. They can remediate, investigate, roll-back and many other things. This has made my job far easier and I do sleep better at night knowing that someone is always looking out for my environment. Cons During our initial deployment, we had several PC's that had to be reloaded from scratch. This occurred when we began our initial deployment of Windows 10 in our environment. The version we were using caused the OS to stop functioning. Re-imaging was our only option. We reported, and were asked to try a newer version. No further issues and we only had a small handful of PC's affected. Only one other con so far....price. Sentinel One is not cheap, but you get what you pay for. Alternatives considered [VIPRE Endpoint Security Cloud](https://www.capterra.com/p/175564/VIPRE-Cloud/) Reason for choosing SentinelOne We chose Sentinel One based on review and demonstartion. Quite impressive to watch Ransomeware encrypt files and see the demonstrator roll that action back. Review Source RT Romil T. IT Helpdesk Education Management Used the software for: 2+ years ### "Best AI Antivirus " April 3, 2024 5.0 Overall, its best antivirus and we can rely on it up to certain point. Pros It stops almost all malwares and also we can remote in into the device. We can send broadcast messages which I really like. Cons It gives many false positives which sometimes are annoying. Switched from [Microsoft Defender XDR](https://www.capterra.com/p/219687/Microsoft-365-Defender/) SentinelOne works AI based so we thought it would work best. Review Source MO Mark O. Director of Information Technologies Packaging and Containers Used the software for: Less than 6 months ### "Sentinel One review" January 17, 2023 4.0 Excellent so far, and a great approach with everything that was done for us. The reseller and the company went the extra mile to ensure all our questions were answered. Pros Excellent deployment, great team follow up with weekly deployment schedules. Cons Active Directory Ranger is not fully integrated. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/) Reason for choosing SentinelOne The costs and the overall package seemed to be a better fit. The managed service was also comparable to leading edge software. Switched from [Apex One](https://www.capterra.com/p/238492/Trend-Micro-OfficeScan/) We were finding issues where viruses were getting through, and as a result, we had compromised equipment. Review Source CM Chris M. IT Manager Civil Engineering Used the software for: 1-2 years ### "S1 Review" January 5, 2023 5.0 Presales was great. No pressure purchase. Answered all our questions. Gave several demos. Support has been great. No major issues during deployment. Updates have gone relatively smooth. Regular communication about updates and new features. Pros Easy to deploy. Agent is lightweight. Locked down our environment - internal pen-testers have trouble bypassing it. Has saved us a few times as users will be users and click on anything and everything. Has been rock solid for the past year. Happy with the purchase. Cons Sometimes it blocks things and it's tough to tell unless you really dig into it. Sometimes causes legit software to stop working until you whitelist. No automatic update for agents. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Reason for choosing SentinelOne The S1 sales team was open and honest about their product. The Crowdstrike folks shit all over their competitors when we talked to them. Review Source JP Jonathan P. Deputy IT Director Government Administration Used the software for: 6-12 months ### "Made the Move" January 5, 2023 5.0 We absolutely love the solution. From planning to implementation, the software and support staff have been really responsive and great. Pros I really like the ease of use with the software and how accurate it all is. It makes our daily IT lives a lot easier. Cons The cost of the product is a bit much for the upper tiers, but overall justifiable to some. Alternatives considered [Cortex XDR](https://www.capterra.com/p/175139/Traps/) Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) Inadequate functionality and not that great on reporting of us. Review Source JP Johnny P. UX Designer II Computer Software Used the software for: 1-2 years ### "Keeping you safe from bugs, viruses, and more!" June 12, 2025 5.0 When I'm downloading various assets and files for design work, SentinelOne gives me peace of mind. I know I'm protected as I explore the web for things to use in my designs. Pros The design of it is really cool. It's modern and clean and keeps my computer safe from viruses and other threats. Cons It's usually been a great experience! Recently it has this consistent false positive that's been stuck there for a couple months. It doesn't seem to be malicious, but I have to double check sometimes. Review Source DD Derek D. vCIO Information Technology and Services Used the software for: 2+ years ### "Reliable Protection with Room for Improvement" May 12, 2025 4.0 Overall, SentinelOne has been a reliable and effective security solution. It gives us strong protection with minimal effort, and once we got used to the interface, it became a key part of our cybersecurity stack. Pros Strong threat detection, automatic remediation, easy deployment, and a clear dashboard that makes managing endpoints simple. Cons While SentinelOne offers excellent protection, the interface can be a bit complex, especially for new users. It takes some time to get comfortable navigating through the different features. Additionally, the reporting features could be more flexible, as customizing reports to match specific needs is not always straightforward. Review Source CL Charles L. Client Security Supervisor Information Technology and Services Used the software for: 2+ years ### "Awsome choice in EDR" July 24, 2023 5.0 Pros Highly effective, detects zero-day vulnerabilities, flexible configuration. Whitelisting catalog helps with common applications getting set up appropriately for customers. Cons As with other AI / Machine learning based solutions, there are false positives, and sometimes this can be tricky to get the proper exclusion in place. Reason for choosing SentinelOne This product was offered as an integrated option within our MSP platform. Review Source DE Daniel E. IT infrastrucute and security Information Technology and Services Used the software for: 1-2 years ### "SentinelOne is a great product" January 9, 2023 5.0 Overall, I would totally recommend SentinelOne as a product. there are a few things I would love for them to fix. but overall I believe they are one of the best. Pros I am generally more technical. so, using SentinelOne's visibility feature you are able to hunt down events on your endpoints. and create alerts based off custom queries. this was very flexible, and I was able to find multiple issues on endpoints just experimenting with their query language. Cons Helpdesk support sometimes was hard to deal with. alerting for custom rules was not very good. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Review Source CH Chris H. Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Great product - it’s too good sometimes but not too annoying" November 30, 2023 5.0 Pros It monitors behavior, it thinks some legitimate software and commands are malicious, but also easy to reverse and continue on. Lots of options for whitelisting. Not easy to be removed, so it’s not easy to get around. Cons Sometimes I wish I could do VSS maintenance without having to disable the agent, but viruses and malware can attack VSS so I’m fine with it. Have had some issues with duplicating agents in the management side and trouble with updates. Review Source SC Simone C. Cybersecurity Analyst Information Technology and Services Used the software for: 2+ years ### "This is not just about marketing but real protection against the most complex threats." April 20, 2024 5.0 We've tested this solution a lot and we've assumed it is the best for us and for our customer. The agent that you install on servers or endpoints is lightweight and does not use so many resources that it slows down the system unlink other competitors. Moreover this solution doesn't produce so many false positive but all events ("incidents") are real events to investigate. In addition to this, the solution natively integrates with other products (not only for this brand) and offers an extensive API that you can use for integrating with custom applications (eg. Security Operation Center frameworks). Pros Lightweight agent. Low false-positive rate. API and integrations. Cons Not yet integrated mobile platform into the XDR platform. Review Source EW Eric W. Systems Engineer Financial Services Used the software for: 1-2 years ### "Sentinel One - Great Endpoint Protection" January 5, 2023 5.0 After reviewing many different Endpoint Protection software, we found Sentinel One to have everything we needed. I've been impressed with it and would definitely recommend it to anyone. Pros This software is hard to circumvent. I love the quarantine/block options on nefarious files. The notifications work great and there's many options to configure. It's quite simple to manage and makes my job so much easier. Cons Sometimes the agent won't update on a PC. So it has to be manually uninstalledre-installed with special commands from SAFE MODE on Windows PCs. It's uncommon but it does happen. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing SentinelOne Cost and functionality. Ease of use. Review Source PS Pratik S. Security Engineer Computer Software Used the software for: 2+ years ### "SentinelOne Review" January 16, 2023 4.0 It's been great in most cases Pros I like its Reporting, Monitoring and Alerting capabilities Cons I think from an investigative standpoint, the deep dive search capability can be further improved. 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