# Page 2 | SentinelOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SentinelOne the right Endpoint Protection solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews

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SentinelOne

4.8 (112)

[View alternatives](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SentinelOne

## Showing most helpful reviews

Showing 26-50 of 112 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
SRE  
Computer & Network Security  
Used the software for: 2+ years

### "SentinelOne Detection Efficient and Invisible"

May 2, 2026

5.0

Pros

It detects threats the end users might receive via malware or some other form Its almost invisible to the end users and doesn't cause resource consumption from his machine

Cons

It takes some time to tune it to our needs There are false positive results from time to time that can result in IT blocking users machine

Review Source

AS

Ali S.  
Director of IT  
Management Consulting  
Used the software for: 1-2 years

### "Great threat detection for endpoints"

May 7, 2026

5.0

Overall, it's a great experience. It’s like setting it up and forgetting about it, letting it do it's work. The machine learning and AI behavior capabilities are impressive.

Pros

This malware detection software is fantastic! It’s quick, only activates when it’s needed, and it also offers great device management features like disabling or enabling USB ports for approved devices.

Cons

Sometimes the Windows experience feels a bit slow, but it’s not too common. It would be great if there was a mobile app or a mobile-friendly UI.

Switched from

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

Threat detection and pricing. Not very intrusive and does its work when needed.

Review Source

AP

Andrew P.  
NOC Engineer  
Information Services  
Used the software for: 2+ years

### "S1 is my Favorite AV"

May 14, 2026

5.0

Amazing, I can't imagine doing my job without it. It is fast and responsive. I wish the update rules had more options

Pros

I feel I am in control; with other AVs, I feel I am just looking at logs. I feel I can find what I need and execute quickly on it.

Cons

NC integration failing to install is not easy to track. so there are PCs Missing AV we have to manually audit to find.

Review Source

JR

Joe R.  
IT Director  
Education Management  
Used the software for: 6-12 months

### "Great product with a great value"

September 22, 2025

5.0

Overall I think Sentinel one is great value for the service that you get. 24/7 support, monthly security reviews and constant changing definitions. I would 100% recommend.

Pros

The setup is very easy and quick. The security it offers is top notch. Network security and threat detection is a huge issue in the world and Sentinel One delivers.

Cons

I don't really have anything negative to say about Sentinel One. I guess the only real thing that was sort of annoying was that is can tend to "over flag" programs etc. that aren't actually malicious. This isn't really a problem though once you dial in your preferences.

Review Source

WS

Will S.  
System Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "SentinelOne: An Honest Reveiw"

June 12, 2025

5.0

My overall experience has been great. I have used several other tools and they are just more price per agent with the same or less features.

Pros

I love the ease of use and vss rollback feature. We get our product through n-able and their support is second to none.

Cons

I have had trouble using their API. I would like to see better powershell modules & better ways of reporting.

Alternatives considered

[Datto EDR](https://www.capterra.com/p/10013021/Datto-EDR/)

Reason for choosing SentinelOne

Did not want to do business with Kaseya.

Switched from

[CylanceENDPOINT](https://www.capterra.com/p/148333/CylancePROTECT/)

To keep it simple, SentinelOne is better.

Review Source

Stephan V.  
Head of SecOps, XDR and MSSP  
Computer & Network Security  
Used the software for: 1-2 years

### "EDR is changing the face of Malware "

February 10, 2025

5.0

EDR technology have completely changed the way we look at Malware today. SentinelOne has verty small but powerful agent that gets deployed to your endpoints. From there you can literally see everything that's happening on a device. And that makes it possible for such a small program to perform miracles. Such as 1 click roll back when or if you got infected by Ransomware. I have been a loyal Kaspersky fan for many years but Nothing close to what SentinelOne can do.

Pros

The agent is small and lightweight. Does not require constant web updating. If perhaps you do get infected by Ransomware or a malicious malware. Worry not because the agent can perform a quick Rollk-Back event, Basically doing a System Restore to the last safe state. And Ransomware can't even overwrite or Damage system restore as SentinelOne takes over that service and space

Cons

They still haven't completely consolidated their Dashboards. So depending on the SentinelOne product or packages you purchase you will unfortunately have to navigate multiple Dashboard. Other than that I have no things i can think of on SentinelOne

Review Source

CL

Cyril L.  
Responsable Systèmes d'Informations  
Building Materials  
Used the software for: 2+ years

### "Puissant mais un peu complexe."

June 18, 2025

5.0

L'utilisation de SentinelOne me satisfait totalement, mais sa puissance engendre une complexité. Si vous n'etes pas du métier,comme c'est mon cas, ill peut être judicieux voire indispensable d'avoir une équipe SOC vendue avec le produit (Orange CyberSécu pour nous)

Pros

La couverture globale effectuée par le produit, et l'intégration d'un EDR puissant, qui permet de surveiller tous les processus et activités "anormales"

Cons

Il est relativement complexe de trouver dans les traces les blocages, et de monter les exclusions adéquates.

Review Source

JP

Johnny P.  
UX Designer II  
Computer Software  
Used the software for: 1-2 years

### "Keeping you safe from bugs, viruses, and more!"

June 12, 2025

5.0

When I'm downloading various assets and files for design work, SentinelOne gives me peace of mind. I know I'm protected as I explore the web for things to use in my designs.

Pros

The design of it is really cool. It's modern and clean and keeps my computer safe from viruses and other threats.

Cons

It's usually been a great experience! Recently it has this consistent false positive that's been stuck there for a couple months. It doesn't seem to be malicious, but I have to double check sometimes.

Review Source

MD

Michael D.  
MSP Cybersecurity  
Information Technology and Services  
Used the software for: 6-12 months

### "Sentinel One for the Win"

May 2, 2025

5.0

Overall it's been fantastic, we are trying to convert all of our services to Sentinel One

Pros

It just works well, UI is easy to navigate, the process from installation to monitoring etc is easy. Great product.

Cons

We had to do a better job of implementing groups within the locations, or sites we have.

Switched from

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

Sentinel One seems to work better for our use case.

Review Source

AY

Aaron Y.  
Director of IT  
Facilities Services  
Used the software for: Less than 6 months

### "Solid performer"

June 4, 2025

5.0

Overall, the product performed well, installed seamlessly and is easy to manage. The metrics inside the console allows you to track in the portal and confirm endpoint installs.

Pros

The software was very simple to deploy and ran seamlessly in the background. We did not experience and system lag when it was running or see any user complaints about performance.

Cons

I guess it would be that the price was higher than another provider and of course having a recent security breach doesn’t help.

Switched from

[Worry-Free Services Suites](https://www.capterra.com/p/238489/Worry-Free-Business-Security-Advanced/)

Security issues needing temporary resolution.

Review Source

pS

patrick S.  
IT Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Simple and effective, just get it bundled with something else"

April 14, 2025

5.0

Everything has been super easy to manage and deploy. All of the workstations with it are running well and it has caught and cleaned up several infections and issues missed by previous solutions.

Pros

Easy to setup and manage. Services work well and their protection runs silently without any issues.

Cons

The price, it is a little high if you pay for it directly. I would recommend finding a VAR or solution provider and have it bundled in with a RMM, then the price is much better.

Alternatives considered

[Microsoft Defender for Business](https://www.capterra.com/p/253101/Microsoft-Defender-for-Business/)

Reason for choosing SentinelOne

Better engine, better management, and it is built into our RMM platform.

Switched from

[OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)

Webroot was ineffective and was not catching anything.

Review Source

AJ

Ayham J.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Good product with reasonable price"

May 2, 2025

5.0

Pros

Aggressive, do the job, secure and the mdr is great

Cons

Should sentinel one consider the Quickbooks exceptions and ms office specifically excel

Review Source

KR

Kiran R.  
Vulnerability Assessor  
Computer & Network Security  
Used the software for: 1-2 years

### "Powerful AI-Driven Protection"

February 23, 2025

5.0

Pros

Its a very good product and provides overall security. I like most about behavior analysis using AI to detect and respond. Agent installation is easy and light on devices. Integration with our other tools is very good and was setup with no complications.

Cons

Some settings are complex and need extensive knowledge to understand and operate. Overall a good product.

Review Source

GM

Giulia M.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "SentinelOne: the best EDR"

November 25, 2024

5.0

Our experience with SentinelOne is great, in my opinion is the best EDR now available.

Pros

Easy to deploy and install. Easy to make exclusions and other configurations.

Cons

Sometimes agent does not connect to cloud.

Switched from

[Kasper](https://www.capterra.com/p/10020520/Kasper/)

We were not satisfied, too much complexity for each operation.

Review Source

DL

Didac L.  
Sys Admin  
Gambling & Casinos  
Used the software for: 1-2 years

### "SentinelOne Security computers"

December 10, 2024

4.0

Since we install SentinelOne in our systems, we see an improvement, we are monitoring every computer knowing we are safe

Pros

Automatic deploy, automatic update, control panel easy to use

Cons

activation codes, are so long, easy to put wrong code

Review Source

mC

matt C.  
Network Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "S1 SOC is Top Notch"

September 26, 2024

5.0

I have a great experience with S1 and their SOC was always helpful and attentive to my needs and kept me informed throughout any issues I had.

Pros

Sentinel One is a top notch Cyber security product that saved one of our customers from a large wide Malware/virus threat. All machines that had S1 enabled were virus free and the other computers that were in transition were infected.

Cons

I the major con that I had issues with the S1 portal was deleting or uninstalling an endpoint or updating endpoints. I had to manually update agents and they weren’t updating on their own.

Switched from

[Webroot SecureAnywhere](https://www.capterra.com/p/266615/Webroot-SecureAnywhere-AntiVirus/)

Webroot was infected and the other machines that had the S1 trial had no issues and we swapped products.

Review Source

GS

Giovanni S.  
Cybersecurity Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "XDR con AI integrata "

February 12, 2025

4.0

Secondo me è una delle piattaforme XDR migliori sul mercato.

Pros

Rileva le minacce utilizzando modelli AI, correla gli eventi benigni e malevoli facilitando l'analisi.

Cons

Molti eventi riportati sono falsi positivi.

Review Source

YK

Yash K.  
Security Analyst  
Financial Services  
Used the software for: 6-12 months

### "Honest Sentinel One insight after 6 months"

August 27, 2024

4.0

The ratings for Sentinel One are primarily based on their exceptional threat detection and response capabilities and their support system. Quite impressive detections of logs and new AI technology in modern worls.

Pros

1\. Its autonomous endpoint protection, powered by AI, offers unparalleled detection and response capabilities. 2. Reduces the manual working of the organization security team.

Cons

1\. Sentinel One doesn't have any uninstaller tools, if in case any endpoint is not connected to the portal then you don't have the option to uninstall. In the above case, the only option left is formatting the endpoint if you want to remove it from your endpoint. 2. Send what I want to highlight is that they don't have any knowledgebase available on google, how to configure, manage, etc. 3. The support team will take so long to resolve the issue.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

Reason for choosing SentinelOne

Because of its new AI and quick response towards any suspicious and easy to manage and implement any policy.

Switched from

[Apex One](https://www.capterra.com/p/238492/Trend-Micro-OfficeScan/)

TrendMicro takes 1-2 hours to implement any policy on client. Slow client server connection. Slow responsive.

Review Source

TL

Tony L.  
Software Engineer  
Telecommunications  
Used the software for: 1-2 years

### "actively monitors and protects against malicious threats"

September 14, 2024

5.0

Pros

actively monitors and protects against malicious theats; protected my computer from installing a malicious code editor.

Cons

Sometimes sentinelone does too good a job: it blocked me from installing iterm2 which is the standard macos terminal application. However, I was able to create a IT ticket and point them to the SentinelOne's quarantined folder and get the rules updated to allow for iterm2 installation.

Review Source

VR

Verified Reviewer  
Senior Engineer - Information Security  
Information Technology and Services  
Used the software for: 2+ years

### "A Perfect EDR solution with Autonomous Response Capabilties"

May 2, 2023

5.0

It has been really positive with SenitnelOne becoming the go to EDR product that we recommend for our clients to meet the EDR requirements.

Pros

Autonomous response to threats regardless of being online of offline in connectivity to the management console. Ease of deployment and configuration. The simple UI with the access to the detailed product documentation, which provides comprehensive details needed for operations as well as troubleshooting. The support service, which responds rapidly and sorts out the issues within few mail correspondences.

Cons

They would require few feature additions in vulnerability management to compete with other leading vendors.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)

Reason for choosing SentinelOne

The recovery feature with the ability to perform remediation and rollback autonomously at machine speed. The ease of deployment and ability to cover entire corporate infrastructures.

Review Source

CL

Charles L.  
Client Security Supervisor  
Information Technology and Services  
Used the software for: 2+ years

### "Awsome choice in EDR"

July 24, 2023

5.0

Pros

Highly effective, detects zero-day vulnerabilities, flexible configuration. Whitelisting catalog helps with common applications getting set up appropriately for customers.

Cons

As with other AI / Machine learning based solutions, there are false positives, and sometimes this can be tricky to get the proper exclusion in place.

Reason for choosing SentinelOne

This product was offered as an integrated option within our MSP platform.

Review Source

VR

Verified Reviewer  
Systems and Security Architect  
Education Management  
Used the software for: 2+ years

### "Cost per feature and overall strengths is great"

April 22, 2023

5.0

We don't have a lot of virus activity, but we do feel very safe with the detection AI S1 uses, and love the lack of false positives in our alerts that don't waste our time. The central management is nice, but almost TOO centralized, since if a device is "offline" there's not much you can do to repair the network stack or whatever it is that S1 does to kill the network connection. We've only had one instance in the past year were the network connection went offline and we could not get it back up and running with a repair or offline uninstall. May have been my own fault for not reaching out to S1 support since they are usually pretty responsive and helpful - this was a non-important server I decided could be rolled back manually from backups which resolved the issue.

Pros

The price point to get the EDR values is the winning solution for us. Crowdstrike was considered multiple times, but S1 beat it in our review when taking in price/value concerns, not to mention the alert values were more spot on with "real" alerts that wasted our time much less. S1 also ties in with tons of other services in the cybersec world with it's API options.

Cons

The occasional alert that's false-postive or the pulling-network-cord feature on endpoints that don't appear to have a lateral spreading virus. (Rare detection flaw maybe). The biggest gripe would be years ago if the S1 software had some kind of internal database corruption, rebooting our domain controllers could nuke it from orbit... thankfully, this has not happened for over a year and we're very happy now.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Emsisoft Business Security](https://www.capterra.com/p/213154/Emsisoft-Business-Security/)

Reason for choosing SentinelOne

Price/function/API/support.

Review Source

sS

shabbir S.  
security analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Sentinel One - Next Generation detection and response tool with AI based"

September 28, 2021

4.0

SentinelOne is way ahead of all the traditional EDR solutions and exceptionally well in terms of its capabilities (roll-back) and in Machine learning in understanding the behaviour and protecting from Zero-day vulnerabilities.

Pros

Sentinel One is very simple in deployment all the resources are available easy to understand for even a new user. the built-in architecture is very simple and the rollout agent is easy to deploy or pushing with 3rd party tools. When it comes to its XDR capabilities way ahead of all the traditional products, its Machine learning capabilities, and roll-back features, etc.. special comment for its storyline based on events and any incident that happens. Auto remediation capabilities are exceptional.

Cons

as the product has good capabilities but lack's in defining things deeply. building deep level policy fro endpoints or DLP based policy on products are limited. Endpoint-specific policies are not so flexible and also not feasible for some customers because of their price.

Alternatives considered

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

Reason for choosing SentinelOne

Sentinel One is excellent in its auto-remediation and machine learning capabilities. we really like its rollback feature, inbuilt device control basic DLP policies, and its architecture from account to the group level is easy in customization and maintaining the agents in terms of building-specific policy or maintaining storyline.

Switched from

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

because of its support and weak capabilities in handling zero-day threats and no storyline of incidents, capabilities in rollout agents, machine learning, threat prevention, remediation actions, and so on.

Review Source

JO

John O.  
Systems Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Why Sentinel One is good, but with Vigilance, it's far better"

January 13, 2023

5.0

Overall, our experience has been very positive. We have had a few infections, which were caught and renediated, but nothing has given us any major grief.

Pros

Overall, Sentinel One is easy to deploy, easy to monitor and has many features that other AV solutions don't offer or only include at a higher price-point. If Vigilance is added to the subscription, you will sleep better at night. It is pricey, but, knowing that you have a team that responds intantly to an incident is priceless. They can remediate, investigate, roll-back and many other things. This has made my job far easier and I do sleep better at night knowing that someone is always looking out for my environment.

Cons

During our initial deployment, we had several PC's that had to be reloaded from scratch. This occurred when we began our initial deployment of Windows 10 in our environment. The version we were using caused the OS to stop functioning. Re-imaging was our only option. We reported, and were asked to try a newer version. No further issues and we only had a small handful of PC's affected. Only one other con so far....price. Sentinel One is not cheap, but you get what you pay for.

Alternatives considered

[VIPRE Endpoint Security Cloud](https://www.capterra.com/p/175564/VIPRE-Cloud/)

Reason for choosing SentinelOne

We chose Sentinel One based on review and demonstartion. Quite impressive to watch Ransomeware encrypt files and see the demonstrator roll that action back.

Review Source

VR

Verified Reviewer  
Assistant Director IT  
Retail  
Used the software for: 2+ years

### "Best & Complete Endpoint security in Market"

October 10, 2022

5.0

Overall i am extremely happy that we implement this endpoint security as it gives peace of mind with the security and manage services and insights it brought with it. we are using it for 4 years with no issues at all

Pros

tons of features but more importantly security. we never had any incident since we deployed sentinelone. rollback feature is awesome, threat hunting is very good and visualization of events with deep diving is something which helps to understand the overall threat landscape

Cons

only thing i don't like about them is their support is not locally available and they keep on introducing new features as a module with additional charges

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)

Reason for choosing SentinelOne

Cost for Crowdstrike was very high and time to rollout was high compare to sentinelone

Switched from

[McAfee Complete Data Protection](https://www.capterra.com/p/246754/McAfee-Complete-Data-Protection/)

Too many issues and incidents even support was unable to resolve many issues. we had to cry withe poor security

Review Source

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