Who Uses This Software?

Small to medium enterprises in Australia and New Zealand


Average Ratings

27 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MYOB
  • myob.com.au/
  • Founded 1991
  • Australia

About MYOB Essentials

Accounting software to automate payroll, client management, and more.


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MYOB Essentials Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Consolidation / Roll-Up
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • General Ledger
  • Government
  • Multi-Currency
  • Payroll
  • Project Accounting
  • Purchasing
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Trust Accounting

MYOB Essentials Reviews Recently Reviewed!

Frustrating

Nov 08, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Lack of Support. It would be supportive if after long waiting for call backs that return callers could call back if phone-call gets disconnected; instead of leaving customer stranded without a Solution and left to make their own call-back puting them back on a long waiting Queue, even after already being diverted onto another long Queue!!!

Can not export or import anything useful. Locked in.

Oct 12, 2017
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: I would avoid unless you only want to use it for a small business with no plans to grow to the stage where you need to upgrade your accounting software. Also requires a internet connection to run.

Pros: Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.

Cons: Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.

Very Pleased

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use, and user friendly. It gives plenty of instructions, and it is easy to show a new user the basics

good value in terms of the price

Sep 12, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.

Pros: easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow

Cons: I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.

A very easy to use and follow accounting software, the flow of information is easy to follow

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Cons: Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

Overall: This software is easy to use and organize. This software allows me to track and update information easily and in a timely manner

The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.

May 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.

Pros: Good basic internal controls so novice bookkeepers can run day to day. Easy to install and set up. Reasonably cheap for what you get. Handles GST well.

Cons: Not the best for Job costings. Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger. Tends to freeze in reporting production which can lock out users. Support service is very poor, you get the feeling the staff could care less in resolving issues. Interactive screen supports not used you have to send a file and wait for a response. Wait time on the phone for support is very bad.

Very easy to set up and to use

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Payroll is very easy. Bank feed, bank rules and reconciliation help to save a lot of time. Very simple dashboard. Good support.

Cons: No scan of documents on the go. No app to use the software yet. Don't offer all the functionalities of the computer version

Accounting made easy.

Apr 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We've been using MYOB effectively for several years now and would highly recommend it. The only negative I have to say is the lack of compatability between MYOB and M-Powered services.

Works for us

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: As a small business, its got everything we need it in. The downside is that the mobile app is very limited. All you can do on it is view or create invoices and take payments, which is where it also comes in handy. We purchased PayDirect card reader for a one time payment. It doesnt have on-going chargers, like many others do, but just minimal fees for eftpos transaction and 1.95% for credit cards.

Missing the mark in a few ways

Mar 02, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: This is a very simplified online version of MYOB accounting service which is ideal for a small business with one or two contractors. You are able to have one employee on payroll, but if you have more, you need to pay additional money each month to allow for this. It is easy to navigate and does have some good features like the in-tray and linked bank accounts.

I found that the cost compared to Account Right was pretty close once I added my PAYG employees to the system. I needed more complex options so I switched over.

This is great accounting Software thank you

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: And I like if anything goes missing my computer gets Stolen or burns or virus then I don't lose everything because it's on the clouds

Cons: The cons are that it is too expensive for what it is

Overall: I have been using this software for over 10 years it is a bit expensive but works well
Especially after it went to cloud based

Recommendations to other buyers: If you could reduce the cost your business would expand dramatically

Mostly good

Jan 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Fairly easy to use; robust

Cons: You have to have internet connection to use your company files.

Overall: I've been using MYOB for many years, mainly to raise invoices and purchases, plus to track the P&L and balance sheet. It's a pretty robust product that doesn't need specialist instruction to use the basic functions, but it started getting pretty annoying when I upgraded late 2013 and now one has to be connected to the internet in order to use it. That means if your internet connection is down or you're out of WIFI reach on the road, you can't do anything with your company files. That's my biggest complaint.

Adequate software for charity accounting

Dec 08, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used this to do a charity accounts. I think I was using a much older version of MYOB. It was bug free and reliable. It was fast. Tasks were very repetitive though and it would help if I could duplicate entries more.

Not exception but does the job

Dec 06, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Taxation reporting

Cons: Customer service

Overall: I have been using the MYOB Essentials purely for payroll of a bout 10 employees.
I find the customer service frustrating as it seems impossible to actually speak to anyone.
However the taxation reporting is very user friendly and makes very monthly reporting and payment very easy to use.
Overall, the price is very good and for the purposes of just payroll it does the job reasonably well

Easy accounting

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick to use

Cons: Reports

Overall: I have used MYOB in different formats and found this the simplest and quickest to use and would recommend to anyone running a business.

MYOB in the Clouds

Nov 22, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Payroll and Budgeting and very easy to use. Nice features with Invoice design also.

Cons: The Journals report is awful, no Fixed Asset register. No reports on Payroll hours worked.

Overall: Windows based product with very easy to use menus. It has all the bells and whistles of modern accounting software. I particularly liked the Payroll and Budgeting. Its a product that I believe needs to be tested by accountants. I think some aspects would be tricky for bookkeepers whereas other aspects accountants pull their hair out and the lack of reporting options and some silly rules that make it harder to use. I don't get the impression that they listen to your feedback. Sadly the organisation has some arrogance. I noted this particularly when being trained in the product. The organisation would benefit greatly from listening to feedback and improving its report options. For example. No comparative Balance Sheet. No reports which can be produced relating to staff hours. The journal report is woeful, sadly you have to use journal more than you would want. No Fixed Asset Register. On the other hand I love the budget reports, very easy to manipulate. The graphs which come with the budget are useless. The ease to enter pay roll data is awesome. I love the bank feeds and many more aspects of this package. I think if they combine the best aspects of Account right and Essentials to target medium sized entities, MYOB would be hard to beat.

Recommendations to other buyers: Overall I would recommend this product. There is room for improvement. I have high expectations.

MYOB Accounting and Payroll Software

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: Bookwiz Bookkeeping has been operating since 2000 and over the years we have used many accounting software products. MYOB is hands down the best Accounting & Payroll Software solution for our clients and we highly recommend it. We now have nearly all of our clients online and with features like Bank Feeds and Pay Super we have been able to really streamline the bookkeeping and payroll process for our clients which they love as it saves them money. We also love that MYOB caters for the very small business operators out there by have a very affordable and easy to use solution for them which is MYOB Essentials.

MYOB problems

Dec 08, 2013
3/5
Overall

Comments: MYOB has been the main software package in my business for over 18 years I would have to say that this is the slowest version I have ever come across and am very disappointed, between the not being able to create a new customer in the invoice to having timed out when Im not in cloud it is very frustrating to work with, MYOB you were once good is this the sign of the future?????. there may be bugs but really for the cost of the software I would have thought you could afford better software engineers or are you cutting corners.

Pros: Better reporting (though you have to wait longer)

Cons: Slow operating system,Timing out, New customer only by card file

Okay but . . . . .

Aug 06, 2013
3/5
Overall

Comments: We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013. The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went. The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem. It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO. There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two. The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit. Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year. Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.

Pros: Compatible with earlier versions. Interface is very similar to previous versions.

Cons: Expensive for what it is! Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC) Relies heavily on the internet (could be cause of part of the speed problem) Limited customisation

Jun 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Jan 16, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Oct 14, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Oct 05, 2016
4/5
Overall
4 / 5
Ease of Use
Likelihood to Recommend: 6.0/10 Not
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Apr 09, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
3 / 5
Value for Money

Feb 19, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support
3 / 5
Value for Money

Dec 22, 2015
4/5
Overall
5 / 5
Ease of Use
2 / 5
Customer Support
2 / 5
Value for Money