# Incogneato Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Incogneato Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/152578/Incogneato

---

# 

 Incogneato Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Incogneato

## What is Incogneato?

Incogneato is an anonymous suggestion box that helps businesses of all sizes anonymously collect feedback, and then anonymously communicate with the people who respond. Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion. There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to set up.

## What is Incogneato used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$16.58

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Customer Satisfaction / 2025
-   Employee Engagement / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Customer Satisfaction / 2025
-   Employee Engagement / 2025

Do you work for Incogneato?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.incognea.to/&name=Incogneato)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Incogneato

4.8 (26)

VS.

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting Price

$16.58

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (26)

Ease Of Use

4.8 (2,157)

Value For Money

4.9 (25)

Value For Money

4.5 (1,632)

Customer Service

4.8 (23)

Customer Service

4.7 (1,607)

## Incogneato alternatives

Highest Rated

[4.9 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (812)](https://www.capterra.com/p/186557/PerkNow/reviews/)

Starting price

$4000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (24,101)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/152578/Incogneato/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.4 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Questions

4.8 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Surveys & Feedback

4.8 (10)

110.00% of 10 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Real-Time Data

4.9 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Receive data and information in real time

Employee Onboarding

4.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

Customizable Branding

4.2 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Incogneato 23 features

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communicate using direct chat or messages within the system

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Import and export data to and from software applications

Process of familiarizing new employees with the company, their position, and responsibilities

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Access software remotely via mobile devices

Identify, track, and respond to negative feedback

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Organize and manage the accomplishments and development of employees or performance of applications or systems

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.6 (26)

4.6

Based on 26 reviews

## Pricing

Value for money

4.9 (25)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/152578/Incogneato/pricing/)

Personal

$16.58

Flat Rate,Per Month

It includes:

-   1 Secure, Anonymous Box
-   Unlimited Feedback
-   Website Widget
-   Real-Time, Anonymous Chat
-   24/5 Support
-   Export Your Data

Professional

$41.58

Flat Rate,Per Month

It includes:

-   25 Secure, Anonymous Boxes
-   Unlimited Feedback
-   Real-Time, Anonymous Chat
-   Custom URL
-   Custom Logo & Styles
-   Conversation Codes
-   Unlimited Box & Billing Managers
-   Multiple Language Support
-   Feedback Tone
-   Website Widget
-   Ability to Restrict Box Access
-   24/5 Support
-   Export Your Data

Premier

$83.25

Flat Rate,Per Month

It includes:

-   Unlimited Feedback
-   Unlimited Secure, Anonymous Boxes
-   Real-Time, Anonymous Chat
-   Custom URL
-   Custom Logo & Styles
-   Voting & Discussion
-   Multi-Question Feedback Boxes
-   Custom Survey Fields
-   Conversation Codes
-   Feedback Tone
-   Multiple Language Support
-   Website Widget
-   Ability to Restrict Box Access
-   Unlimited Box & Billing Managers
-   Box Administrators
-   Priority Support Option

Value for money

4.9 (25)

4.9

Based on 25 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (23)

4.8

Based on 23 reviews

## User reviews

Overall rating

4.8

Based on 26 reviews

Filter by rating

5(22)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MU

Mohammed U.

Associate Manager - Human Resources

Information Services

### "A good tool for anonymous surveys and pulse gathering "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 24, 2024

Incogneato has been a very user-friendly tool and was great to work with especially since it made the job of sending surveys very easy.

Pros

Its ability to capture the complete organization's pulse and helped in making business decisions.

Cons

It did not have a great dashboard for checking the overall status of the survey

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior People Operations Specialist

Computer Software

### "Great experience with Incogneato! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2024

Great! The platform is simple to navigate and has allowed us the ability to create multiple inboxes for different office locations. The customer support team has always been very quick to respond.

Pros

Allows employees to submit feedback or concerns anonymously and providing us the ability to resolve concerns without requiring them to reveal their identity.

Cons

I currently don't have any cons - we have had nothing but a great experience using Incogneato.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Shilo D.

Operations Manager

Real Estate

### "Great for sharing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 24, 2024

Pros

It's a great place to share thoughts and opinions on projects and Blue Sky requests. The anonymity helped me express some opinions that may not have been said to leadership in person. It's also great to see what other co-workers are thinking and what initiatives or thoughts they think are more important.

Cons

It doesn't work well for a small company. Often, it's easy to guess who submitted each comment, and some people upvote or downvote based on that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kayla G.

Director, Global People Operations

Computer Software

### "Incogneato - Excellent Tool for Employee Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2024

We use Incogneato to have a safe, secure, and anonymouse place to get employee feedback, ideas, and complaints. We ask employees to submit questions they would like our \[sensitive content hidden\] to answer at company All-Hands as well.

Pros

Ease of use and insight into transparent feedback, ideas, and experiences from our employees. It provides a psychologically safe platform that enables us to have an opportunity for us to address important topics.

Cons

Honestly, nothing I can think of. The tool has been great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Amy S.

Director

Non-Profit Organization Management

### "Smart Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 23, 2024

My experience has been that the system is easy to use and allows for more meaningful feedback than just the old surveys where you get responses and sit frustrated because they're missing information or you want to ask follow up questions - this solves that problem

Pros

I like that you can respond back and have a two way conversation while remaining anonymous.

Cons

I wish it had more functions - for example, a larger internal comms function.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Susan P.

Manager, Administration

Higher Education

### "Excellent Feedback Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2024

By allowing anonymous feedback, we've significantly improved our internal communications, enabling us to address individual concerns more effectively. This open line of communication has not only helped us tackle specific issues but has also led to a better overall experience for our students. With real insights from those directly involved, we can make informed decisions that enhance our programs and foster a more supportive community. Incogneato has truly made a positive impact on how we engage with each other!

Pros

Their platform makes it super easy for us to gather anonymous feedback from students and staff. It really helps create an open and honest environment where everyone feels comfortable sharing their thoughts. With its user-friendly design and focus on privacy, Incogneato has become an essential tool for us. Thanks for making feedback so accessible and valuable!

Cons

Nothing really. The tool is super easy to use and has transformed our abilities to address issues and improve our operations!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Alex W.

Chief Experience Officer

Leisure, Travel & Tourism

### "Chief Experience Officer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2024

We've been very happy with the service for the cost

Pros

Affordable, effective, and trusted by our Staff

Cons

Does not allow Staff to include attachments with their submission

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KI

Kingsley I.

Director

Information Technology and Services

### "Exceeded expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 23, 2024

In general, it was a useful tool. I had a product and I needed genuine feedback. What I got was a mix, and helped me out in the long run.

Pros

The anonimity. Clients are able to air their views without the fear of being identified.

Cons

Payment plans, of course. I think I used it just once, and that, the trial version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Karen G.

RA

Research

### "Great Tool for Sharing Honest Feedback at Work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 23, 2024

Incogneato is solving the problem of fear around giving honest feedback at work. In a lot of workplaces, people hesitate to share their real thoughts, especially about sensitive topics like company culture or management, because they worry about potential backlash.

Pros

I’ve been using Incogneato at work for a while now, and it’s honestly a great to give feedback without feeling exposed. I can be completely honest about things like our culture or benefits. The themed prompts every month make it easy to focus on specific areas. I like that I can submit my feedback every month

Cons

sometimes it feels a little too simple. I wish there were more ways to see how the feedback is being used or if anything is changing because of it.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

I was not in charge of deciding which software to use for anonymous feedback

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Armin M.

Senior Manager

Security and Investigations

### "Great Anonymous Suggestion Box"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2024

Great overall. Simple setup and easy to use.

Pros

As advertised. Provided an anonymous tool for our team membes.

Cons

N/A at the moment. Everything has been above expectations.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reasons for choosing Incogneato

Overall simplicity and cost. Compared to competitors, this was very easy to set up and use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152578/Incogneato/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)