Who Uses This Software?

Real estate sales teams looking for a simple, yet powerful sales tool to get them organized.


Average Ratings

1203 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month/user
    See pricing details
  • Pricing Details
    All features, full functionality.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Pipedrive
  • www.pipedrive.com
  • Founded 2010
  • United States

About Pipedrive

Closing housing deals has never been easier thanks to Pipedrives powerful yet agile real estate CRM software. Keep everyone in your team focused on the activities that drive clients to purchase or rent, from property evaluations and showings, to communications strategies. Home sellers and property agents love Pipedrive for its versatility, intuitive design, and robust mobile CRM that keeps you updated on deals and activities while moving between properties.


Pipedrive Features

  • Campaign Management
  • Client / Property Matching
  • Contact Management
  • Customer Segmentation
  • Dashboard
  • Email Marketing
  • Lead Management
  • Property Alerts
  • Referral Tracking

Pipedrive Reviews Recently Reviewed!


D703e3202aeb33a16805a261e5920310

excellent platform to handle sales

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: the complexity of the sales and how it makes you interact with the strategies to optimize sales throughout its use

Cons: the mobile application is very limited and you have to end up accessing the computer to access certain functions of the platform

Support for sales team.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Pipedrive has helped me prioritize customer projects for sales, organize and minimize customer service delays.

Cons: A disadvantage that Pipedrive has is that anyone on the team can modify the sales project.
The first impression of the product is that it is difficult to use as a project tool.

Overall: Help to organize the business!

92d4eac8291f0c01a914f0935d58244d

Great software for sales!

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The look and feel of Pipedrive is very modern with a great layout. Easy to use and keeps sales processes up to date.

Cons: It is very sales-centric. There are better alternatives for non sales people. Otherwise nothing negative to say.

C7e81fd74948f9900aef6af2c7edcfab

Pipedrive has very useful API to integrate with other applications.

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Our sales team uses Pipedrive to track their inquiries and sales process. I, as a software developer, used its API to integrate Pipedrive with our website and web applications. Pipedrive has a great API documentation and interactive interface that you can try the functions in realtime.

Cons: Integration was a little bit complicated at first but I don't encounter any other problem with Pipedrive during the time I use.

Overall: Potential customers who visited our website and drop a lead to us are directly integrated with the Pipedrive accounts of our sales team. We also separated the leads according to regions easily using pipelines. Pipedrive made it very easy to keep track of the customers from demo to sales process.

F49126a1a1cb041883c41bd188d7fb86

I use it at least once a week and it's super useful

Jan 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It is super useful how you order the different businesses you are creating and its subcategories. It also shows you the time you have in each of them.

Cons: I did not like that it seems complicated and difficult to use, in turn it is a little complicated to understand the sections that pipeline uses for its reports

87264788120fe34f4c28dc254df2579e

100% recommended

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is perfect for customer management, CRM, keeps the history of tasks, meetings, and allows you to link emails.

Cons: Reports could be more detailed and complete, that's the only bad thing I coul say about this software..

Overall: Management of the relationship with clients, task management, reminders and reports.

7f9184290e5abd56b2bb6effa1f26ef7

Easy dashboard for all dealmaking

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: 1. Easy for management to do deal tracking
2. Cloud access helps with collaboration. This has reduced our sales catchup meeting a lot
3. Very cheap compared to the alternatives
4. Great for importing/exporting data from other such services
5. Marketplace has lot of competent integrations

Cons: 1. The dashboard looks messy when data is imported from other services. Takes a lot of effort to clean it up.
2. VEry unintuitive user management interface. Had a very hard time deleting/suspending/unsuspending users.

Overall: Easy setup and import from Salesforce. Saved a lot of money.

Easy to collaborate among sales team members

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: PipeDrive is very simplistic and generally good for tracking the stages of prospects down the sales funnel. Acts as your personal sales manager that helps you pick the right activities and deals to focus on. 24/7 great customer support. Email Integration and Tracking. Goal Setting & Reporting. Google Apps and Maps Integration. Google Calendar & Contacts Integration. Simple, intuitive interface. Easy setup. Solid mobile apps.

Cons: Limited functionality for the price. A bit expensive than other similar software No provision to send emails / sales campaigns from within the CRM. Does not provide a built-in phone system. Lacks the sophistication of Lead Scoring or sorting of leads that will reduce the time spent by sales agents to sort through leads. No capability of tracking user behaviour on web and apps.

Better manage your expenses

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The most important benefit I've realized is the number of man hours I have saved thanks to this software. I have more time for my family, friends and even my business. My expenses are managed properly, digital records are kept and along with this my expenses can be printed out in a report format for me to verify. I recently started using this application and I have never regretted this decision. The website was easy to use and the application itself was easy to understand.

Cons: I've faced a few problems when I use Pipedrive on my phone, the application lags and slows down my phone. Along with this, I have even faced a few difficulties when I make payments in foreign currency. As my product is imported from Germany, my payments are in Euros and Dollars, along with the local currency, Pakistani Rupees. Pipedrive sometimes makes errors because of the conversion rates which I then have to correct manually.

Overall: Being an entrepreneur myself I have to make sure that all my finances are in order. Having a limited budget and a lot of options to choose from regarding the running of my business, I make decisions regularly. I used to maintain all accounts manually for my company and a lot of times there were calculation mistakes or unavoidable human errors. This is where pipedrive came to my help. All I had to do now was send the receipts to the Pipedrive team and they themselves took care of my expenses. Records are kept easily, I can check the expenses against my bank statement and I can even use different currency for my expenses!

903acd5f5861a5c866746a2dbcbdc67d

Pipedrive knows what's up, and helps you close your deals faster.

Jan 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it easily visualises the state in which your leads are. It's very easy to create assignments, assign leads and put in important info or notes. The software looks good and gives nice statistics so that you can set goals and see how your conversion rates are per fase.

Cons: I don't like the email integration, it's not working great. Also copying the bcc email doesn't always copy automatically. Not big issues though, we're very happy!

2feb6785835c0cea2cf7dbe645156fb4

Excellent overall experience. Best CRM I've ever used.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ability to customize the pipelines and fields. Live and up-to-date statistics dashboard. We use the stats to drive inter-office competition.

Cons: Scheduling tool and web forms need help. We'd love to use Pipedrive as our scheduling tool and to integrate with more robust web forms.

31028b09a06bbfd14e27a885845635ea

Pipedrive provides a great end user experience

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pipedrive is a visually oriented CRM that allows for the end user to track "Deals" through user defined states; from initial contact through the end, whether the deal was won, lost, or determined to be dead. Values can be associated with the deal allowing for the accounting of potential and real profit valuations. Tracking deals through the system is visual and easy to follow, and all critical demographic data associated with deals (contact information, activities, dates, etc.) is simple to enter. Various views associated with deals can be listed or represented through visual icons.

Cons: Because of my familiarity with our previous CRM, it was initiall difficult for me to make the switch. Once I "caught" the way Pipedrive worked, I learned to appreciate the various functions of the software, especially the ability to visually tract deals through stages.

Overall: With Pipedrive, I not only have a CRM database at my fingertips; I can visually track my progress with each of the deals on which I am working. It allows me to schedule my daily activities and to keep track of my activities and notes associated with each deal.

I have used Pipe Drive for over 2 years. I was looking for a very user friendly CRM and found PD.

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to customize the sales process to fit your sales cycle. It is not complex to use nor difficult to setup. It can be as robust as you define it to be or as simple as you like. The ability to determine the User Defined Fields based on YOUR terms. Mobile and Desktop or Tablet access.

Cons: Honestly..... not srure I have found a negative. I guess there may be a few limitations with mail merge options.

The pipedrive is the software that all the sales person need!!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability that we have to follow every step of the Leads. The ability of attach files in the leads, like commercial business proposals. I really like the notes field where I can put my notes in the leads "road".

Overall: With this software, you can follow every step of the leads, attach files, schedule activities, insert notes in the leads, etc, etc. You really need this if you are a sales person!

Great for Managing a Sales Team...But More Complicated than Highrise

Jan 09, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a full featured CRM at a fraction of the cost of Salesforce or other full featured CRM. It is a great tool for managing a team of 3 or more salespeople ¿ especially if each person works 10+ deals at a time. I really like the swim lanes for tracking deal flow.

Cons: Pipedrive keeps adding new features which is great, but they aren't well designed. This leads to a lack of unity in the user experience. For example, the Settings section allows you to do almost anything. However, it is extremely difficult to find how to do what you do. I even struggle to remember how to change a setting after a couple days. Thankfully their is a lot of great documentation so the answer is only a search away.

Great sales management tool for small businesses

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Lets you manage sales leads from point of contact, when the proposal is made, and when negotiations start.
-Links to your google account so you can cross platform email leads through their system.
-Easy to use search function that lets you search by deals, people, and organizations.
-Settings are very customizable, lets you transfer ownership, change the user interface, etc.

Cons: -Sometimes has performance issues when it has to load lots of data at once.
-Google calender can desync sometimes randomly.
-Sales statistics could be more detailed as an option.

Overall: My team is able to use this software to coordinate sales and our many leads, as well as stay organized.

Great, Simple Product for small Sales Teams

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Pipedrive was an excellent product for what we needed. We were a small sales team of less than 3, and the product was perfectly catered to allow for easy collaboration.

Cons: Like all CRMS I found that there was a crazy amount of customization available. I don't necessarily think that that is a bad thing, but for our simple needs it added a layer of options that weren't necessary

Good overall PipeManagement CRM

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: No more need for excel, ease of use, has compatibility with other CRMs and other apps. I use it to manage 3 distinct channels of revenue for me, and it allows me to have three pipes with customization sales process steps.

Cons: For some reason it didn,t let me sync with my exchange server. No-one was able to find why that was.

does what is needed

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it is very easy to learn and to use; I needed a basic CRM system and this fits the bill; basically to have a customer record and follow up information

Cons: It seems that some of my emails are not being linked to the customer record and I don't know why; we are looking into this

Great starter CRM

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A lot of easy to setup and basic features needed for having a CRM. The tool is very intuitive and easy to grasp making it viable for several team members to get up and onboard.

Cons: Their is a sense of customization lacking in your ability to label accounts and create new fields. While there are areas to do the field customization those can be lacking in searchability.

Absolutlely succesfull. Easy to use and complete functionality

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It's a very interesting option for a small/medium company

Pros: Pipedrive offers all main features that other more famous and expensive CRM, with a adjusted price and easy user interface

Cons: No main issues to remark. A few details to change or improve are solved when you used to work with Pipedrive

Get a overview of your upcoming tasks due to customer relations

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Pipedrive is easy to use and easy to customize. We use it also for project managing. IPipedrive is good for small and big companies

Cons: If you want to combine your email software with Pipedrive it costs extra. But all in all it is a very good dailay tool.

Overall: Overview

Pipe drive is easy to use and allows you to make notes and update quickly.

Dec 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy and quick and simple.I am not technically strong but I found PD very easy to learn. I make 40-60 calls a day and really helps me stay organized and stay focused on following up on calls.

Cons: I can only think of 2 negative thing which I assume is probably just me. When entering a new account the profile appears to just go at random order. I use to be able to call through Skype through PD and for some reason does not allow me to do this anymore. This occurred after Skype did upgrade. I find this very frustrating and when I communicated with PD they said was not their issue. With Skype you can't get a human body. If some changed compatibly with Skype and Pipedrive I would assume the PD would make sure they would be compatible with any upgrades.

New Pipedrive user

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to navigate through different screens. I can easily find the deal that I am working on without having to search.

Cons: Sometimes you have to restart your browser to get it to work correctly. It can be very time consuming.

An excellent product

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Pipedrive keeps me on track & encourages my sales focus.

Pros: Ease of you use. Simple & effective , Practical & clear. A flexible tool that enables one to stay on top of the sales pipeline. It is good value and very easy to use, even for a novice.

Pipedrive basic computer user.

Dec 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: Love it, it makes my job very easy and it allows me to make a full plan on my to do list of every single day. It also allows me to keep track on my team and allows me to take over when ever I see some deals are falling behind.

Pros: Easy to use, if you make a mistake its easy to undo. All information is log to pipedrive so if the person leaves the company, its easy to continue the job. The videos give you all the information you need.

Cons: Some time it takes forever for the emails to get register in the deal. The way the deals are arrange some times its kind of crazy to search for them.

Excellent experience

Dec 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
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Comments: I would recommend pipedrive, it is helping me a lot on Daily basis

Pros: It is been helpful to organize my clients, and appointments, I am using it on daily basis. Satisfied.

Cons: A little confuse at first, now that i finally understood it's functionalities has been very helpful.

9df8544669024ee742c62b202c0482f2

Simple to learn. The total CRM, forecasting and sales management tool.

Dec 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and intuitive, yet extremely comprehensive and powerful.

Uncluttered layout with ability to easily add own fields and customise.

Visual pipeline (customisable to your own Sales Cycle) enables deal management, rather than the usual deal diarisation that other CRMs provide. Forecasting is precise and realistic due to the ability to predict what percentage of deals will progress through each stage.

Sending emails from within the Account being actioned, and using any template you have set up is fast, just a couple of clicks.

Lots of short, professional, helpful explainer videos.

Importing and exporting is straightforward.

Enables you to fully monitor the activities of your Sales Team who are using it.

Pipedrive send regular, friendly, informative emails with suggestions for making the most out of their system.

Highly recommended!

Overall: It totally manages the information aspects of client / customer interface as well as providing a powerful sales management system.
Pipedrive is a professional, fully functional CRM / Sales Management system. Please keep developing it!

Simplicity and efficience

Dec 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Work tools easy to use and really powerful. everything has been thought to facilitate the job of representing on the road

Great crm system, perfectly meets our requirements (small organization)

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: best recommondations

Pros: usability, customer support (so nice and quick!!), clear arrangement within the features. Feedback from my team: Yay it´s fun using it, although usually it´s annoying to use new tools - so best feedback ever.

Cons: E-Mail function only with the expensive version available, although it needs most of the time to send Mails in BCC into pipedrive. The bigger invoice amount still doesn´t feel fair.

Pipedrive is the easiest CRM, and even sales reps who hate CRMs will use it and like it

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Pipedrive provides a simple, fast interface that pulls all information relevant to a deal into a single view. This includes the main contact, other contacts, price and product information, activity history, and coming activities. There is a sidebar that you can customize with specifics for your business, such as names of competitors that the prospect buys from, size of their budget, customer phase (are they a prospect, a new customer, or a renewing customer?), etc. All of this info can be easily updated on the fly, so a sales rep can focus on selling rather than on fitting a sale into a software system. The mobile apps provide similar functionality, so it's easy to use Pipedrive out of the office. Pipedrive is easy to customize, so getting started does not require a lot of effort or training. This is ideal for startups and small firms, as well as for independent sales reps.

Cons: There's nothing really bad about Pipedrive, and it keeps getting better. I would like to see it add customizable series of actions that can be added with a single click, so the rep does not have to manually add repetitive steps. For instance, it would be good to add a series of follow up steps that must be done after a sale closes, rather than keeping a separate list in other software.

Good Tool

Dec 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I recommend this product for all the sales people

Pros: I can see all my pending business at once. It is easy to track the details of each single business.

Cons: I cannot set my schedule with outlook, i cannot sync it with my quick books, the email sync system is too expensive

Pipedrive is easy CRM for salespeople

Dec 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is easy to set up and use and provides a focus on a funnel, so it can help salespeople track leads through to sales well.

Cons: When you try to get your PW reset, if it can't find you it sets up a trial account automatically, this confuses and can duplicate accounts. Wish they would kill that idea.

Great CRM

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Highly recommend this CRM

Pros: Everything is clickable and you can manipulate almost everything. Fast. Intuitive. I love the email features and the automatic updates to contacts.

Cons: Everything is based on a price or client value. Sometimes in certain industries that is hard to pinpoint, I'd like an option for small medium or large instead of financial data.

Great salesman just became the greatest salesman

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Its not that much to think over. Try it and you will never leave =) They keep coming with updates and new features all the time, you need to keep up with theres speed!

Pros: First of all, the support is awesome. I love them! Pipedrive is easy to use and have powerful tools to stay on top of your customers.

Cons: Something i miss is that i would love to be able to send an sms that is sown in the deal on Pipedrive. Now i send it and the go in and write a note that saying that i have send a sms. I want to send mail through the app aswell. (Thats on beta now =))

Very easy to use

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: My favorite thing in pipedrive is the app, where i can get my leads direct phones without leaving the main screen.

Cons: When i import a list of lead, i can't choose in what funnel they'll be put. I can't clone the steps of a funnel in a new one. One improvement will be notifications from browser, like the ones on the app.

Powerful all-in-one tool for a small business like mine

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: It can be difficult at the beginning to build your set of fields. I wish I started with a few deals and played with them a little before starting to work at full speed.

Pros: All in one screen, I never need to leave Pipedrive to look for information about my clients, deals and what to do next.

Cons: Once you set up a field of the database, you can't modify it. I guess this is valid for every other software of this kind.

Pipedrive in a smallish company

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If there was a simpler way to manage post-sales activities, would be great: installation, billing etc.

Pros: - The ease with which you can manage your contacts and projects is great - It works very fast with no noticeable delays - Interface is nicely customizable to fit your needs: you can change different fields to show the information that is useful to your company, hide others etc - you can manage your pipeline with the steps that mean to you during the management of a deal

Cons: Sometimes the search finds too much information: from all the deals that are already closed etc. But that really is a very minor thing.

perfect crm system

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend this system any time

Pros: easy to use fast to learn hardly ever any problems you can track mails, calls and activities very easily

Cons: sometimes the mails do not connect to the right deal - they continue to disconnect from the right deal only to connect to a different deal

It took my business to its most efficient.

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and concise UI, many options for integrating other services, great data analysis, well automated and visually appealing.

Cons: It takes a bit of knowledge to set up some of the more complex integrations, I had to use some help.

a really helpful CRM

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, support videos are just awesome, like that it's possible to send invitations to all attendees

Cons: can't adjust activities according to time zones, one-way integration in the simplest version,

Easy to understand and plan your sales Leads activities

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Compared multiple CRM's and found Pipedrive to be most precise and easy to understand . Pipedrive team has created wonderful tutorials. Timely updates are shared via emails so that we do not miss out on latest features . Great tool to handle and plan your sales lead activities.

Cons: There isn't any specific thing that needs correction, it matches well with our process. However it is never too much, looking forward to more features on Pipedrive.

Easy, Great and Simple

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
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Comments: Sales can now see what number we are sitting on for the month and know how much harder to push, also drives completion

Pros: Easy to use, input and track deals and deal progress. Great for teams and Man-Co alike to see what is going on within the business from Sales and tracking the stages after sales. Really Simple to add Calls, deals and contacts

Cons: A little more granular goal setting and more reporting tools would be great. No a con, but to have the ability to Win a deal and then hand it over to a Project manager, to then have the ability to track where the project is after the sale

I like the easiness of using Pipedrive

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility is great with different view, different statistics options as well export functions.

Cons: Integration. I don't like to "force" of activities. Sometimes it makes it too tedious for any communication

The best sales pipeline management tool.... hands down!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have tried many different software programs to manage my sales pipeline and none of them have been as easy as Pipedrive.

Pros: - Very easy to use - Intuitive design - Comprehensive reporting - Visual dashboard - Activity reminders - The essential integrations you need to run your business.. -... everything

Pipedrive has changed our business model

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: We tell everyone about PIPEDRIVE it has been a game changer in our business

Pros: Tracking sales daily has made a difference in our business. Also tracking where business comes from has been huge and no more guessing.

Cons: Tracking deals for same client with different close dates should be a function. We like everything else

Great tool, that my team actually adopts!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My team has a terrible track record of adopting new software tools (asana, jira, etc.). Not the case here, we all use Pipedrive daily!

Pros: Pipedrive is extremely easy to use, I love dragging leads through the different stages of our sales cycle. Allows me to track our internal sales efforts, and manage priorities nicely.

Cons: We actually do not have anything negative to say about our experience. We may want to unlock tracking and other features soon with an upgrade in our membership.

Excellent CRM

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: There seems to be a lot of development focus on improving the email side of Pipedrive. We still prefer to email from Gmail, preferring the interface and more options offered. Just a note to let you know.

Pros: Very simple to use. The visual interface and syncronisation with other services works brilliantly for us.

Cons: Events on the calendar should click through to the deals they relate to. The emails are not perfect yet.

Simply fantastic, has changed the way we operate and allows us to help many, many more clients

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall it is a great system and the pro's certainly outweigh the cons by a long way. The day to day functionality is just superb, the best I have used and I have worked in a sales environment for nearly 20 years.

Pros: You can set it up to suit your business. It's very flexible and has allowed us to produce a great deal of good data to allow us to change and adapt our business. Anyone who uses the system is kept right up to date with accurate information about our clients and what stage the sale is at. It also allows us to quickly recognise deals that have little or no potential so we are not wasting time and staff resources with no return.

Cons: The site reporting is good but could be improved as well as the export reports. It would be great to have the flexibility to select specific fields to include or exclude from reports but as it stands this is not possible. It also doesn't include contacts when exporting data for deals which means it is not possible to generate a deal based mailing list, i.e. deals that were closed in the last 3 months due to lack of funds. This makes it difficult to generate e-mail campaigns from the system.

Great solution for complex CRM

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Comments: Probably the most logical and well-thought out solution for the nature of our process and functions (Construction industry, B2B, Complex selling)... really helped with cutting down on time taken to research and manage data.

Pros: Huge amount of flexibility - custom fields, variables and sorting methods. Integration support for minimizing redundant data entry between systems is also a strong point for this product.

Cons: One tiny thing - ability to search by custom field input (quotation numbers for example) - not really an issue as we have a solution / work around for this though.

Pipedrive - Works for Us

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: Pipedrive is a powerful solution. Thank you!

Pros: Very effective solution for managing new and current clients. Lots of features to help tract every detail you need for clients.

Cons: Still figuring out all of its features, so maybe videos on the features we are currently not using.

Does everything we need and is very reasonably priced

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Comments: Works great for us and the price is right.

Pros: The features for the price is good. It has the basic features we need and is easy to use. It suits are needs and is inexpensive.

Cons: Not as feature rich as some of the others, but I am no expert in CRMs. It was definately more intuitive and easy to use than some of the others we tried.

Great visual sales pipeline software

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and visual interactivity. Drag and drop functionality and customization of fields to suit you specific business needs. Mobile platform works excellently and the integrated call log and email log functions add simplicity to the recording of information. The handy schedule function helped to record key appointments.

Cons: For our needs the pipeline stages needed a little more refinement and we would have like to have held more information within the software but this was more of a specific request to our style of working and for an out of the box package it was generally good.

Overall: Transparency of incoming new business.

Keeps Me On Task

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I just really love Pipedrive. My team and I researched many CRM tools before finally choosing Pipedrive because it had the most features for what we needed.

Pros: The activity reminders! I would never remember to follow up all of the people I need to without these reminders. I also love the synced emails so I can look at all previous communication. having all the contact information in one place is great as well. The notes feature is also helpful.

Cons: The only thing I don't love about Pipedrive is that I can't change the pipeline titles, without changing them in the whole organization.

Smooth and Sassy!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have implemented Pipedrive into 3 companies so far - which has given each a tremendous push in the right direction towards our method of reporting; CRM record maintenance; and general organising of leads.

Pros: There are far too many Pros to list, but - I love how simple the initial setup of Pipedrive is; how efficient it can make a system; and how it works for the individual, not the individual working for it.

Cons: Not many Cons if any - I wish there was a little more charting and options from the reporting feature.

Great software for the price, target company-size, missing things you can easily live without

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Multi-company. Love the feature. I am a [serial] entrepreneur and at least three of my companies now use PD! One of them, a 9-year old tech company switched from Salesforce. Really. And not missing any features. Newer, smaller companies, just handle everything very very fast. Dashboard is quick an easy to read. Pipes, users, integration with google (mail, contacts, Drive), integration with Asana, documents repository related to the opportunity! Nothing else to ask for. Small to medium companies or sales groups will find a great sales tool. Nice app too.

Cons: Very few for what I need. Maybe better contact sync. Approval proceses maybe also. View-only (cheaper) executive, non-sales users would be nice. Or automatic sending a sales report periodically to a group of emails... But those are perks. No CONS really...

PipeDrive is very easy to use and does everything we need it to do.

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use; Very easy to find what we are looking for; Able to store thousands of contacts; the email feature is great

Cons: Would be nice to include more filter options and more ways to sort the data; Sometimes I have noticed that emails don't appear in my Deals after i forward them using the deal specific email address

Great CRM solution for the investment and VERY easy to implement

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great, great tool for the money, easy to use, quick to implement and very quick to deploy across a team. Well done !!

Pros: Ease of migration and training. Spun up my team of 15 people in a mater of days. Super intuitive interface with great focus on moving deals to close/win Great collaboration ability across teams with time-line approach to activities

Cons: Needs a little more feature depth around people and organizations. Would like to deal with divisional interconnecting of organization and getting more depth on people, decision making authority and personal notes on them. Forecasting and probability weighting was recently updated....thank you....or this would have been comment upon

Approachability

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Solid product, very strong tech support, and ease of use make this product one of the better CRM systems I've used. Projects/deals I handle are multi-faceted and require numerous steps; this system allows for a lot of data input and deal migration analysis, communication tracking, etc.

Pros: Ease of use, scheduling assistant, ability to log single events at contact/company/deal level, and the ability to configure in time-dependent events along the lifespan of a complex project/deal

Cons: Merging/deleting redundancies isn't the most straightforward, not much in the way of sales infographics

Smokes Salesforce!!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I'm so glad I got to get away from the clunkiness of Salesforce and into the pipeline of Pipedrive! I LOVE this software!!!!

Pros: This is the best VCRM I've every used. I't great for the mobile sales professional as well as the deck sales person too. It's so easy to make calls log calls track and search anything!! Hands down the best

Pipedrive is ideal for small teams

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and user journey management is the best part of Pipedrive. Competing software like Salesforce can become convoluted very quickly. Smaller teams really don't need much more than Pipedrive. This is a perfect example of a smaller company that does better work than the big names.

Pipedrive also has a beautiful interface. It's laid out in a very sleek and lacks the clunky interface of some competing CRMs.

Cons: Reporting software is not as thorough as Salesforce in my experience. This isn't a huge deal for our company but I think some nitpicky people may find it a bit limiting. The reporting is pretty customizable so it's not a real complaint for us.

Overall: This is a much easier to use CRM than most competitors. This allows us to manage our sales funnel much easier than other software. This is one of the best investments we made in 2017

Pipedrive Rocks

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall a great investment. The most reasonably priced CRM on the market - CRM is absolutely necessary for any successful business, I have tried many myself and Pipedrive is the best of them all.

Pros: - Very easy to use, intuitive - Well presented, good visuals - Effective and custom metrics - Powerful integrations that allow it to run like a program 10x the cost

Cons: - Speed - It is very slow to run, takes a little while to switch between deals and contacts - Integrations sometime require reboots

The CRM we were waiting for

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We love this platform.

Pros: Pros: Ease of use, light weight, all the features we need, and super simple and user friendly. Great system

Cons: More 2-way sync integrations. Seems like they are working on this, though, so it may only be a matter of time.

simple and sophisticated

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy for us to adjust things like web forms and pipeline stages. It's brought a level of sophistication to our small business.

Cons: I would love to see more filtering and reporting capabilities. Also it would be great if we could important contacts into the system via an excel file

Works great for me and my team.

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thanks for building this tool. Its an extremely valuable tool, sales wise and we should have bought it when we started 9 years ago.

Pros: Easy to use and navigate. Helps keep us organized and moving forward. I have connectVery helpful when I needed it. I have it connected to make Proposals and Contracts being sent and reminding me to followup. We use it for sales, accounting, prospecting, marketing leads and more.

Cons: I often have duplicates being made within persons and companies and I would like to organize merging them in a better way. I have no idea how but its confusing when there are more then 3-4 people managing all of our clients to use the right person and company.

My experience with Pipedrive

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: With Pipedrive, your business will always have an efficient and user-friendly overview of the sales pipeline. Your sales team and deal makers will love the software, because of the sales pipeline methodology that is built into it. Your deals will be displayed according to different sales stages, allowing you to see the progress of your team and check which deals should be pushed. You can also follow the progress of your sales team members as well as deals offered to leads.

Pros: Efficient sales management Quick deal closure well organized lead collection full mobile optimization

Cons: No free t-shirts and it does not make coffee for me in the morning. I wish it linked my Meetings into Outlook without having to go through Zapper. Duplicate record management does not exist, difficult to adopt for marketing Dept

Pipedrive has been and is the tool for my salesmanship efficiency.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Pipedrive seems like a very powerful tool for a salesman, am not sure one can fish out all the feature in there, in this regard upon a friendly request, i would appreciate tutorial links on how to utilize the software thoroughly.

Pros: This has to do with the malleability of the software, in the sense of defining your own parameter needed to organize the stages of your Lead/clients/projects etc.

Cons: Commenting from a critic point of view, i would have to say unfortunately there is no negative comment, as far as i'm concerned now. It's like the software programmers got hold of my marking scheme.

Managing my pipeline has never been easier!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My overall experience with Pipedrive has been nothing short of impressive. I believe that Pipedrive can establish itself as the go-to companion to manage all your sales and management requirements.

Pros: The USP of Pipedrive has got to be its simplicity. I am delighted that it offers such a powerful CRM without compromising on usability.

Cons: At times I get delayed reminders and email notifications. The dashboard could be more intuitive and it would be fantastic if UI gets a facelift.

Good and getting better

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pipe drive is cost-effective cloud storage of sales information enabling teams to work from multiple locations and edit each other's deals, set appointments for each other, and attach documents gathered from or about prospects so that this crucial information is available in one easily-accessible location. It is also great for exporting data for mailing and email lists. The Pipedrive team seems to constantly work to improve the product. They take customer feedback seriously. So I believe there will be improvements to the "con" listed below.

Cons: The Pipedrive team still hasn't worked out some of the kinks with goal setting. For example, if the goal was to get an appointment and it turns out that there's no appointment, Pipedrive treats the goal as met. It doesn't recognize that the deal has been moved back to an earlier stage. It should count only the deals that are currently in a stage, not every deal that was there at one point.

The program is an excellent application.

Dec 20, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend this software to any business. There is no other application like Pipedrive. The accessibility, inputting, tracking and modifying a job is outstanding.

Pros: The easy access in keeping track of your jobs in a fast and effective way. Color coded columns also helps track and define while searching and or getting to.

Cons: Client information has to many sources to fill in. More menu choices on top of the main page may help with guiding.

Pipedrive is Amazing!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Keep up the great work! The format works great for what I need and I would recommend to everyone wanting to keep track of their prospects and customers.

Pros: I love the organization that I get by keeping track of my notes on Pipedrive. NO one falls through the cracks and I can stay organized and effective. I've always been one of the top sales reps and I owe much of that success to Pipedrive. It is easy to sort through the companies and know who is a priority to call, and how to set future callbacks with the Pipedrive system.

Just the best for the best!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Gives a lot of time for others things. Make you production better then ever. Timeline of production, notifications everything works

Easy to use, easy to set up, crisp and clear!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its very clear and crisp to take a new lead and build a deal, set up a company and contact. I also like the way you build you own stages and tailor it to your business needs

Cons: I don't like the dashboard such as Organizations and it would be good to be able to build better Dashboards tailored to what I want

I have had a great time using Pipedrive

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick, easy to use, it connects well to all of my other apps, like my mail box. I really like that I can email directly from Pipedrive, and that it keeps all of my correspondence connected to each client.

Cons: I had some trouble getting used to using Pipedrive for all communications to and from Clients, but the more I did it the easier it was.

Good for freelance and small business who wanna sell their services or products

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a freelance consultant, I couldn't find other product that can help me in keep track of my way of working. I also find very useful the email integration, and the latest email template feature.

Cons: Since I'm not a salesman, it would be great to have more support about understanding and create a good sales funnel. Also I'd like more connection between my contacts and social networks (as in Nimble), with also a way to just keep in touch (pe, Nimble helps to define how much frequently I wanna just say "hi" to a contact). It would be also great to have a file archive, in order to store my main files to be sent to customers (resume, brochures, etc).

A CRM solution that simplifies and enhances my work.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about Pipedrive is the amount and the way reports are presented. These are reports that really make it easier to get a far more assertive analysis of my work.

Cons: What I do not like about Pipedrive is that it can not paste images into the body of the email. That really bothers me.

Our whole team at LingoLearn.com - Online Language Courses, is really happy with Pipedrive

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the flexibility of the system. Lots of ways to customize + easy to access Excel downloads. We started using it last year and have since had a hard time understanding how we managed to get by without it. We're a mid-sized languages school and for us, this system is giving us a great return on our investment. Downtime and bugs are almost non-existent and always taken care of very quickly and professionally.

number 1 CRM

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best crm for small and medium business Made for sales people by sales people. I really like the way they made this.

Cons: A better goal setting could be a good idea. As an example could it be nice to have an area for value goals

Pretty darn good

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Mobile app, good Google integrations, overall simple to use, app runs smoothly and updates well, support has been very helpful offering tips

Cons: I want to control and set up my whole pipedrive from my mobile app, making changes to the pipeline, could be a few tweaks to better serve my industry and business needs

Great and user friendly software

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pipedrive is very simple to use : I love to pipe view and the statistic section. We were able to customize the step of our pipe as well as our contact's classification. So easy also to use with Mailchimp !

Cons: So little things to say ... I'd loved that Pipedrive works with MailJet and TILKEE, two others fantastic tools !

Pipedrive - easy but powerful

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We tested MS crm, sf.com and other local alternatives and found PDrive through a vendor that was using it. We were surprised with how quickly we could get up and running.

Pros: Its very easy to use. It still has powerful management features that lets the admin govern and control the process and data entry. Pipedrive has many plug and play integrations with Slack and Marketing Automation suites - we use Drip. The ui is appealing and clear - no clutter.

Cons: The contact vs company relationship model could be more robust and contain a customer contact card. But...its not a crm so guess i cant ask for this.

Great CRM software

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and customizable. Integration with third parties is also great and very easy to do. The email feature is awesome, since we can have all the history of our deals. With Pipedrive we can built our business strategy based on really good reports.

Cons: We are a Brazilian company based in Brazil, however charging is in USD. Pipedrive could charge us in BRL. This is the only con that we have.

Wow, this is better than Iwin

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: its very user friendly, you can customize your work flow. Also the search function works quite well. in terms of searching both company name or the personal name of the principle.

Cons: After you enter a new prospect/deal you have to scroll down and find it instead of it opening up automatically. And there is most often more info to enter.

Perfect for our growing company

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I look forward to looking back on our data from this year since we've been using it and see how we can improve our sales for next year.

Pros: I love the workflow of moving deals through the pipeline. It matches very well with our current processes as well. It's very easy to figure out and easy to get exports out. The mobile app is also quite useful, not just a token add-on. You can't beat the pricing of this very awesome CRM.

Once we learned how to use it it became the very best tool we have ever used, to track our success!

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Everyone should be using this tool!

Pros: Complete! Everything in one place! Easy to use! Easy learning curve, but it is a learning curve!!

Cons: Not a thing! Well maybe one thing, would like to be able to print the main page so we could give it to others on the team or take it with me!

Pipedrive has Shocked Me

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Of the two I have used, Pipedrive is my favorist CSM so far.

Pros: I like that the integration with Google has been ease. A great addition without the extra work. I'm able to keep track and easily find the needed customer information just based on a deal and email. I'm eager to learn what else Pipedrive offers

Cons: It's not very inviting to find out how to use the product. Getting advised to use webinars would help.

Really help me to be organized.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I highly recommended 100%. Is a very good tool to be organized and to accomplished your goals.

Pros: Help me keep in track, reminds me my appts. Help me accomplished my goals. Tells me how much I am selling per month. Keep track of my customers. When is my highest production and my lowest and on what product.

Pipedrive Is Simply The Best

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Whether your a manger who needs a better view of your department or a salesman who needs help managing activities and integrity Pipedrive has the functionality and customers support to help. Using their software will increase your results!

Pros: You constantly know where you stand with each deal (opportunity) and organization (customer) at all times. Being able to track all activities and notes quickly and in one place allows me to function incredibly efficiently and effortlessly.

Cons: Occasionally you have to reset the browser or reload the webpage to keep all functionality working properly.

Great Product for my business

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Product is inexpensive and does what I need it to do. I manage a business with lots of small activities so it is great to set up the alerts in the pipeline to remind me what to do and when to do it. When it goes RED I know I have to tackle it. A few more colors would be great in the future to let me know when I am scoring:)

Pros: Pipedrive is easy to use and efficient. Its simple and clean to use on my smartphone or in the office. It's great to speak notes and set up the next action step in the field.

Cons: I would like a few more search functions, but that may be a little more specific to my business or I may not have looked far enough into it to get what I was looking for.

Simple, Streamlined, Swift, and Satisfying

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would like to add a thank you to Pipedrive for making my job easier.

Pros: Pipedrive is my perfect CRM tool. It's incredibly easy to use, with a simple design and an intuitive layout. Pipedrive actually makes my job easier! Automatic email tracking and a timeline structure that keeps deal-specific notes, meetings, and tasks saved as they happen, all keep me organized and on time. I particularly love the reminder feature that cues me to set follow-up tasks. With Pipedrive, I never get behind with a client. Lastly, (not that I have had to use them often, but) Pipedrive's Support Team is the fastest, friendliest, and most informed customer service I have ever dealt with. Ever. They are awesome.

Cons: The only thing Pipedrive hasn't been able to do is allow me to have links to my social media attached to icons in my email signature. I admit, that's negligible considering everything they have to offer.

Excellent for sales tracking

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrations done immediately And extensions done within fraction of seconds. Mostly I liking in this product Android app....it will work very faster than web....that to very user friendly...

Cons: I am not facing anything except loading in rural areas And also please make sure search functionality should be faster.... As well as in the web... In the app please Naku sure payment integration

1 year using pipe drive

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Congratulations Pipedrive team, your platform rocks!!!

Pros: Pipedrive is very easy to use, I would say that is dummies proof. It is very intuitive and it really helps me in keeping track of my appointments and commitments. It is a 100% percent compatible with my Outlook calendar and in addition, the mobile app is very useful for locating, calling and updating status. One more thing, Pipedrive is always improving.

Cons: The statistics section need more than just navigating it in order to fully use it. If you want to explore this section you'll need to fully immerse.

Great tool for sales!

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My recommendation is to integrate Pipedrive with hubspot (chrome extension) so you can get all your emails with customers properly saved in the pipedrive platform.

Pros: Great CRM, perfect por sales management Fine usability (intuitive) Good features: program your activities with customers, check on your sales pipe in different stages; handle statistics (business won/loss); save all your emails with customers, and more!

Cons: None really; but if something could improve it would be that maybe not all business that are won or loss, should count on the same statistic, it would work to have statistics depending on the stage that the business is won or loss.

Absolutly friendly CRM

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for user. Friendly interface. Helpful items inside. The best CRM for me. I suppose to recommend it to my colleagues.

Pipedrive is beautiful and powerful

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The API and web hooks enables me to do all kinds of integrations with pipedrive and makes the product even more powerful.

Cons: For very small companies it might be a little expensive to use Pipedrive, especially if you live in a place where the dolar is much higher than the local currency.

Best CRM for my small business

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and customizable. I¿m using it for 3+ years and it proved to be very good. Really enjoying it.

Cons: None so far. I can¿t really tell any bad things about pipedrive, i just ne¿d to have enough simbols.

It's the best for small business

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I regularly recommend Pipedrive to fellow online publishers due to the affordable price, streamlined workflow, visual display and useful integrations.

Cons: The system tries to force you to always have a follow up activities/tasks, which is good, but I wish there was a rules-based way to automatically create or suggest new activities.

Very good Development

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My two big points (paying with Paypal and see the caller`s name) were added to the software.

Pros: I like Pipedrive very much and it gets better and better. It makes my day easier and reduces work. It sets reminders and I haven`t to use unclear Excel sheets. It also makes it easier to analyse my work. The Pipedrive team is also very helpful and they notice respectful your suggestions for improvements. Only two months ago I wrote them that it would be nice to see the caller`s name on your phone screen, when the contact is only a Pipedrive contact and in the last update they have made it real. So props to the Pipedrive team and if you have any ideas, they try to add them in their software

Friendly CRM platform

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I will use it for sure

Pros: Is a very friendly platform and the huge advantage is that is online so you dont need to purchase a expensive on server platform.

Cons: Once you enter an activity, as call possible customer, is a little confusing to handle the follow up of that activity on the next steps of the process but once you get the trick is great.

Great software that keeps me organized and on track

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Activities automatically create a calendar event. This prevents a client from scheduling during another call. - Open e-mail notifications and link clicks

Cons: No ability to mass e-mail a group of prospects together. I understand there are other tools that specialize in this like Mail Chimp but I would like to be able to do this in Pipedrive.