--- title: "One Call Now Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about One Call Now Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/152597/One-Call-Now/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # One Call Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) One Call Now ## What is One Call Now? OnSolve One Call Now is an easy-to-use emergency notification system for small businesses, K-12 schools, religious organizations and non-profits. It enables you to send critical alerts during emergencies, including fires, natural disasters or security threats. With One Call Now, organizations can send customized messages via texts, voice, emails, social media or mobile apps to instantly notify people. It's user-friendly, allowing for fast training to get your team up to speed and allowing you to start communicating effectively during times of crisis. But it's not just for emergencies. One Call Now can be used for day-to-day communications, too. From meeting reminders and policy updates to party RSVPs, you can customize messages and choose how to reach your team, ensuring everyone is informed. Start safeguarding your business today or explore our free trial for peace of mind in times of uncertainty. ## What is One Call Now used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for One Call Now?[Manage this product listing](https://www.g2.com/products/one-call-now/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### One Call Now 4.6 (25) VS. [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (25) Ease Of Use 4.0 (51) Value For Money 4.2 (22) Value For Money 4.2 (48) Customer Service 4.3 (16) Customer Service 4.0 (42) ## One Call Now alternatives Highest Rated [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (566)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (467)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152597/One-Call-Now/alternatives/) ## FAQs about One Call Now Overview ### Which roles and teams benefit most from One Call Now? One Call Now is most used by church leaders, school administrators, and operations teams that need to send timely mass notifications. Pastors and ministry staff communicate events and urgent updates, while office managers, public information staff, and IT teams coordinate announcements, schedules, and emergency messages for their communities. Answer based on 23 reviews Overview ### What company size and specific industries is One Call Now built for? One Call Now is designed for small businesses and non-profit organizations that need a mass notification system for internal or external communication. It is built for teams that send alerts by text, phone call, email, or mobile app, making it suited to smaller organizations and nonprofit groups. Features and Usability ### What are the key features of One Call Now? One Call Now offers mass notifications, SMS messaging, voice alerts, email alerts, push notifications, and web notifications for multi-channel communication. It also includes call scheduling, audience targeting, call list management, two-way communication, reporting and analytics, access controls/permissions, and templates for incident response and scheduled outreach. Integrations ### Which third-party tools and platforms does One Call Now integrate with? One Call Now integrates with Microsoft Outlook and Salesforce Sales Cloud. These catalog integrations cover email scheduling and CRM workflows, giving teams a direct connection to widely used business tools without needing a long list of supported platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does One Call Now offer? One Call Now provides live online training, documentation, and videos. Live online sessions support guided instruction for setup and feature use, documentation offers written reference material, and videos provide visual walkthroughs that users can follow at their own pace. Answer based on 1 reviews Getting Started and Support ### What customer support options does One Call Now offer? One Call Now provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users report that support can be friendly and quick when questions are handled well, though some account and renewal issues have drawn frustration when answers felt unclear or unresolved. Answer based on 2 reviews ## Features AI summary Based on 422 Emergency Notification reviews Capterra data shows that buyers of emergency notification software rank the following features as their top priorities: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) One Call Now supports all three features buyers rate most important: **Communication Management**, **SMS Messaging**, and **Real-Time Notifications**. Together, these capabilities help businesses coordinate outreach, send urgent updates quickly by text, and deliver timely alerts as situations change, allowing teams to respond faster and keep stakeholders informed. Mass Notifications 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Contact Management 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Call Monitoring 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Scripting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide agents with a typical response for common call subject matter One Call Now 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - Geolocation: Determines the location of a device using GPS or an IP address - Geotargeting: Geographic location of visitors determines behavior of the software - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - Notification Scheduling: Schedule when notifications are sent - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Push Notifications: Trigger clickable pop-up messages - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Templates: Sample files or documents that could be customized as needed or used as is - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Web Notifications: Set-up notifications and alerts for web browsers and apps. --- Get Advice We can help you find the software with the features you need. Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.2 (22) ### Starting price Free trial available Value for money 4.2 (22) 4.2 Based on 22 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (16) 4.3 Based on 16 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(7) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Gary H. Public Information Officer Used the software for: 3-5 years ### "Excellent way to communicate with church members" 5.0 August 26, 2019 We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of deaths, events, announcements, schedules, etc. It's a great tool that keeps everyone apprised of what's happening in the church. Pros Our church has used One Call Now for several years, and it has continually improved. We use it to send out phone calls, emails, and text messages. You can schedule your messages, send to specific groups that you set up, or to everyone in the system. I've found the easiest way is via phone app as you can use your phone mic to record your voice messages. Sound quality is pretty good, too. Cons The phone app used to be buggy but it has greatly improved. The program does cost, but saves so much time and keeps your congregation informed and updated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Accountant Used the software for: Less than 1 year ### "We use one call every day .to keep our team informed of events . announcement, schedules and others " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 24, 2021 We use one call from six months .in this six months we solve more than one problems such as communication, and text message.etc... Pros Our company has used one calling now for more than sex months. We use it to send our messages also we use it in our company to send out phone call ,also we use it in a certain groups .and it help us to know what the last news . Cons This software is very useful honestly from we use it .we find the communication between us is very easy and simple,and didn't cost so much and the phone app is very simple and any one can use it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer administrator Used the software for: 3-5 years ### "Not very reliable" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 12, 2021 I am currently looking for alternatives. Pros Able to contact multiple people with a single phone call Cons Not very reliable. Many times the report states I was contacted with the message, but I never even got a call! Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Assistant Used the software for: 3-5 years ### "One Call Now " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2019 One Call is great to reach our congregation through phone, email, and text. I can get on the website immediatley. It is wonderful that when we have a prayer request that we can put it out to our prayer groups and the people receive it immediately so they can begin praying for that person or situation. Some people complain they can't understand the voice when they get the phone message, probably talks a little faster than we do, even though I use the voice I think is the slowest. Pros I am the office assistant and this is used for our church. I like it that I can go on the internet at home in the evening if needed and put out a prayer request to our congregation instead of having to go back to the church to put out the message. Cons The pronunciation on some words is not how we say them. I have to keep changing the spelling of the work until I can get the word to sound the way we pronounce it. An example: Blountville. For it to pronounce it correctly I have to change the spelling to Bluntville. And there are some other words that occasionally will come up that way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Customer Service Agent Used the software for: 3-5 years ### "Great Time Saver!" 4.0 October 6, 2018 We use this at church to deliver prayer requests and reminders of upcoming events. I find the program easy to navigate for the most part. We have about 10 groups set up which makes it even easier. This has saved us much time and allowed the message to be communicated in the same way to everyone who listens to it. I highly recommend this program! Pros The smartphone app is very convenient for making calls. Cons The smartphone app is very limited in its features. It would be much better if it functioned like the One Call Now web site where I could manage the entire program from the app. Using a web browser on a smartphone is very difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrative Assistant Used the software for: 3-5 years ### "One Call Now contacts EVERYONE how they like to be contacted." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2018 In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time. Pros One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed. Cons One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Pastor Used the software for: 3-5 years ### "Reaching the Masses!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2019 I am pastor of a church that averages 80 people in attendance. One Call Now is the best way I know of to effectively communicate information to each member in the quickest amount of time. Within 5 minutes everyone receives information they need to stay up to date with our church. I used this service at a prior church and fell in love with it. Upon coming to my current position I encouraged the church to subscribe to this service and am glad i did. Members are amazed at the clarity of the messages and the options available. THANK YOU ONE CALL NOW!! Pros Ease of use / this is a great communication tool - second to none! Cons I have found no problems with this service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Pastor Used the software for: 3-5 years ### "GREAT CALL SYSTEM TO USE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2019 OneCall has excellent customer service! Rep is my service representative and always takes the time to answer your questions and walk you through any problem you may have. Pros Very user friendly, organized and easy to use. Cons Haven't found an issue yet. But, if you have a problem, they want to know about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dan R. School admin Used the software for: 3-5 years ### "One call now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 30, 2019 I am very pleased. I researched other options and was pleased with one call now. Pros I like the ease of use and reliability is great. It has an app I can easily use from my android phone. Cons I wish I could select text message instead of voice. But other than that I can no think of anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Great Solution for our large organization " 5.0 July 28, 2021 Love it! Again easy to use and get folks trained on the software. Pros It was important for my organization to select a software that supported our companies emergency notification last. This software was very easy to use and get our people trained. Cons Our people looked for templates to start with when setting up. We ended up having to create our own, which wasn't terrible... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152597/One-Call-Now/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.