--- title: "One Call Now Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about One Call Now Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/152597/One-Call-Now/" page_type: "product" language: "en" --- # One Call Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) One Call Now ## What is One Call Now? Communicating across groups can often be a challenge for small businesses, religious organizations, schools and nonprofits. Manual 1:1 methods may suffice for small tasks, but when you need to send an important update or reminder to a large group of people (and you don't plan on sitting on the phone all day), you need the right software to help you. With OnSolve One Call Now, you can create and send mass notifications to your employees, students, volunteers, parents or others to keep them informed. Alerts can be sent via text, phone call, email, social media and mobile app, and even targeted to a specific office location, floor, call team or department. People need to know what's happening, what actions to take, and how a situation that affects them evolves in real time. Start today or explore our free trial for a glimpse into the system! ## What is One Call Now used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for One Call Now?[Manage this product listing](https://www.g2.com/products/one-call-now/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### One Call Now 4.6 (25) VS. [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (25) Ease Of Use 4.0 (51) Value For Money 4.2 (22) Value For Money 4.2 (48) Customer Service 4.3 (16) Customer Service 4.0 (42) ## One Call Now alternatives [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152597/One-Call-Now/alternatives/) ## FAQs about One Call Now Overview ### Which roles and teams benefit most from One Call Now? One Call Now is most used by church leaders, school administrators, and operations staff who need to send timely mass notifications to congregations, families, or communities. Administrative teams use it to manage contact lists and routine outreach, while public-facing and service roles rely on it for urgent alerts, schedule changes, and event communication. Answer based on 23 reviews Overview ### What company size and specific industries is One Call Now built for? One Call Now is designed for small businesses and nonprofit organizations that need a mass notification system for internal or external communication. It fits groups that send alerts by text, phone call, email, or mobile app, especially teams that need to reach employees, members, or contacts quickly. Features and Usability ### What are the key features of One Call Now? One Call Now offers mass notifications and alerts across SMS, email, voice, push, web, and mobile channels. Core communication features include auto-dialer, call routing, call recording, IVR, two-way messaging, scheduled messaging, contact management, audience targeting, reporting and analytics, and role-based permissions. Integrations ### Which third-party tools and platforms does One Call Now integrate with? One Call Now integrates with Microsoft Outlook and Salesforce Sales Cloud. These catalog integrations connect the platform to email and CRM workflows, giving organizations a direct link between communication scheduling and contact management. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does One Call Now offer? One Call Now provides live online training, documentation, and videos to help teams get started. Live online sessions support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and setup steps at any time. Answer based on 1 reviews Getting Started and Support ### What customer support options does One Call Now offer? One Call Now provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users describe support experiences as mixed: some report professional, friendly, and quick answers, while others mention confusing billing or renewal explanations and frustration when account issues are not resolved clearly. Answer based on 2 reviews ## Features AI summary Based on 422 SMS Marketing reviews Capterra data shows that buyers of emergency notification software rank the following features as their top priorities: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) One Call Now supports all three features buyers rate most important: **Communication Management**, **SMS Messaging**, and **Real-Time Notifications**. Together, these capabilities help businesses coordinate outreach, send urgent updates quickly by text, and deliver timely alerts as situations change, allowing teams to respond faster and keep stakeholders informed. Mass Notifications 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Contact Management 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Call Monitoring 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Scripting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide agents with a typical response for common call subject matter One Call Now 76 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - Geolocation: Determines the location of a device using GPS or an IP address - Geotargeting: Geographic location of visitors determines behavior of the software - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - Notification Scheduling: Schedule when notifications are sent - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Push Notifications: Trigger clickable pop-up messages - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Templates: Sample files or documents that could be customized as needed or used as is - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Web Notifications: Set-up notifications and alerts for web browsers and apps. --- Get Advice We can help you find the software with the features you need. Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.2 (22) ### Starting price Free trial available Value for money 4.2 (22) 4.2 Based on 22 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (16) 4.3 Based on 16 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(17) 4(7) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent JA jule A. office manager Religious Institutions ### "Good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 2, 2022 Pros Great way to send our mass calls to everyone in our directory Cons This is so easy to use I have found no cons with it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Accountant Accounting ### "We use one call every day .to keep our team informed of events . announcement, schedules and others " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 19, 2021 We use one call from six months .in this six months we solve more than one problems such as communication, and text message.etc... Pros Our company has used one calling now for more than sex months. We use it to send our messages also we use it in our company to send out phone call ,also we use it in a certain groups .and it help us to know what the last news . Cons This software is very useful honestly from we use it .we find the communication between us is very easy and simple,and didn't cost so much and the phone app is very simple and any one can use it Alternatives considered [Wati](https://www.capterra.com/p/204314/WATI/) [WATS](https://www.capterra.com/p/176972/skyWATS-com/) Reasons for choosing One Call Now Because it's easy to use and available to any one in our company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KI Kenyatta I. Manager Transportation/Trucking/Railroad ### "Great Solution for our large organization " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 26, 2021 Love it! Again easy to use and get folks trained on the software. Pros It was important for my organization to select a software that supported our companies emergency notification last. This software was very easy to use and get our people trained. Cons Our people looked for templates to start with when setting up. We ended up having to create our own, which wasn't terrible... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Michele C. Operations Manager Non-Profit Organization Management ### "One Call Now, and Efficient Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 22, 2021 We have had a great experience with the program. We would recommend to other non profit organizations. Pros The program is very easy to use and works very well. We like the reports that are sent so we know who received the message and who did not. Cons We do wish at times that the allowed characters for texting was larger. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mike C. Pastor Religious Institutions ### "Good call service for churches" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 24, 2021 For the most part, One Call Now is an exceptionally good service. Pros This is super easy to use and set up. I like the fact that it can call everyone on your list or only certain groups or indivduals. Cons The one complaint I have is that it can only be accessed from the church phone. Many times I have needed to send out a message and have to go to the church to do it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Elizabeth D. Pastor Non-Profit Organization Management ### "Wasn’t what we needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 April 15, 2021 We enjoyed it while we used it. The price increased over the years. It just wasn’t useful for us as times changed. Pros We used One Call for almost 10 years. We liked the ability to communicate with our congregation. Cons Lack of options. Inability to converse with congregants. Low ‘open’ rate (they wouldn’t pick up or after they hear the chime they’d hang up) No option to text instead. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Barbara G. Freelancer Writing and Editing ### "One Call Now" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 24, 2021 Our church provided use of One Call Now for the church daycare. Although messages were sent through the system, our parents still said they did not get some of the messages sent. On calls that I have received from the system, I have had no issues so as a "user" there have not been any challenges. As an "administrator," there were underlying questions of parents receiving calls. Overall, this product is recommended without any regard. Pros One Call Now offers the ability to create a message and call all users on your call or text everyone on your specific call list. Users have the ability to opt-out if they desire. Cons There is a small learning curve in how to use One Call Now. There have been issues with using the mobile application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Steve K. President Utilities ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2021 Besides the service itself, I would like to say that I have always had good experiences when discussing my accounts and business needs with customer service. For example, my discussion with \[SENSITIVE CONTENT HIDDEN\] was very professional and friendly. She answered all of my questions quickly and efficiently. I enjoyed my talk with her. Pros The service that One Call Now provides has been a great addition to the tools that we use. Having the ability to reach our fellow union sisters and brothers in a single call allows use to get information and facts out quickly and efficiently. Cons I cannot really say that there are any things that I do not like with this service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tim B. administrator Non-Profit Organization Management ### "Not very reliable" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 11, 2021 I am currently looking for alternatives. Pros Able to contact multiple people with a single phone call Cons Not very reliable. Many times the report states I was contacted with the message, but I never even got a call! Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Trevor B. Pastor Religious Institutions ### "Time Saver!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2020 Awesome! Very helpful. This truly saves me time. Thank you One Call! Pros Easy to set up and use. Able to voice a message from an app on my phone and send it immediately or I can schedule it for future delivery. Cons The only thing I don't like is that I can't change my User name. Even after using it for over two years, I constantly forget it and have to look it up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152597/One-Call-Now/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.