# One Call Now Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about One Call Now Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more.

Source: https://www.capterra.com/p/152597/One-Call-Now/pricing

---

# 

 One Call Now Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

One Call Now

## What is One Call Now?

OnSolve One Call Now is an easy-to-use emergency notification system for small businesses, K-12 schools, religious organizations and non-profits. It enables you to send critical alerts during emergencies, including fires, natural disasters or security threats. With One Call Now, organizations can send customized messages via texts, voice, emails, social media or mobile apps to instantly notify people. It's user-friendly, allowing for fast training to get your team up to speed and allowing you to start communicating effectively during times of crisis. But it's not just for emergencies. One Call Now can be used for day-to-day communications, too. From meeting reminders and policy updates to party RSVPs, you can customize messages and choose how to reach your team, ensuring everyone is informed. Start safeguarding your business today or explore our free trial for peace of mind in times of uncertainty.

## What is One Call Now used for?

[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

96%

Neutral

0%

Negative

4%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### One Call Now

4.6 (25)

VS.

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (25)

Ease Of Use

4.8 (51)

Value For Money

4.2 (22)

Value For Money

4.7 (48)

Customer Service

4.3 (16)

Customer Service

4.9 (42)

## One Call Now alternatives

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Highest Rated

[4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/)

Starting price

$2.00

Per User, Per Month

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/152597/One-Call-Now/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Mass Notifications

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send messages to multiple recipients at the same time

Reporting/Analytics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Call Monitoring

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Scripting

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provide agents with a typical response for common call subject matter

One Call Now 76 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Screen and filter calls that get sent to voicemail inboxes/answering machines

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Record and send audio and/or video files by online message or chat

System that automatically dials calls

Distribute/route/connect calls

Track and report on call outcomes

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Provide agents with a typical response for common call subject matter

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Campus Notifications

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Receive and/or send email notifications for urgent updates, requests, or other information

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, save, and store files

Determines the location of a device using GPS or an IP address

Geographic location of visitors determines behavior of the software

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Provide notifications in multiple languages

Schedule when notifications are sent

System automatically dials the next number on the contact list after the previous call ends

System calls multiple numbers at once and connects the agent to the first number that answers

System provides callee information to agent prior to the call to help determine whether or not to make the call

Trigger clickable pop-up messages

Ability to see if recipient has viewed/opened the message

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Send individual or bulk text messages at predetermined times

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Send messages via SMS

Set-up SMS-based notifications and alerts for mobile devices.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Sample files or documents that could be customized as needed or used as is

Turns text into natural sounding speech

Set up connections to third-party platforms to improve business processes

Send, receive, and respond to messages

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set-up notifications and alerts for web browsers and apps.

Get Advice

We can help you find the software with the features you need.

Features

4.4 (25)

4.4

Based on 25 reviews

## Pricing

Value for money

4.2 (22)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.2 (22)

4.2

Based on 22 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (16)

4.3

Based on 16 reviews

## User reviews

Overall rating

4.6

Based on 25 reviews

Filter by rating

5(17)

4(7)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JA

jule a.

office manager

Religious Institutions

### "Good Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 2, 2022

Pros

Great way to send our mass calls to everyone in our directory

Cons

This is so easy to use I have found no cons with it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Accountant

Accounting

### "We use one call every day .to keep our team informed of events . announcement, schedules and others "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 19, 2021

We use one call from six months .in this six months we solve more than one problems such as communication, and text message.etc...

Pros

Our company has used one calling now for more than sex months. We use it to send our messages also we use it in our company to send out phone call ,also we use it in a certain groups .and it help us to know what the last news .

Cons

This software is very useful honestly from we use it .we find the communication between us is very easy and simple,and didn't cost so much and the phone app is very simple and any one can use it

Alternatives considered

[Wati](https://www.capterra.com/p/204314/WATI/)

[WATS](https://www.capterra.com/p/176972/skyWATS-com/)

Reasons for choosing One Call Now

Because it's easy to use and available to any one in our company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KI

Kenyatta I.

Manager

Transportation/Trucking/Railroad

### "Great Solution for our large organization "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 26, 2021

Love it! Again easy to use and get folks trained on the software.

Pros

It was important for my organization to select a software that supported our companies emergency notification last. This software was very easy to use and get our people trained.

Cons

Our people looked for templates to start with when setting up. We ended up having to create our own, which wasn't terrible...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michele C.

Operations Manager

Non-Profit Organization Management

### "One Call Now, and Efficient Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 22, 2021

We have had a great experience with the program. We would recommend to other non profit organizations.

Pros

The program is very easy to use and works very well. We like the reports that are sent so we know who received the message and who did not.

Cons

We do wish at times that the allowed characters for texting was larger.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mike C.

Pastor

Religious Institutions

### "Good call service for churches"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 24, 2021

For the most part, One Call Now is an exceptionally good service.

Pros

This is super easy to use and set up. I like the fact that it can call everyone on your list or only certain groups or indivduals.

Cons

The one complaint I have is that it can only be accessed from the church phone. Many times I have needed to send out a message and have to go to the church to do it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Elizabeth D.

Pastor

Non-Profit Organization Management

### "Wasn’t what we needed"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

April 15, 2021

We enjoyed it while we used it. The price increased over the years. It just wasn’t useful for us as times changed.

Pros

We used One Call for almost 10 years. We liked the ability to communicate with our congregation.

Cons

Lack of options. Inability to converse with congregants. Low ‘open’ rate (they wouldn’t pick up or after they hear the chime they’d hang up) No option to text instead.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Barbara G.

Freelancer

Writing and Editing

### "One Call Now"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 24, 2021

Our church provided use of One Call Now for the church daycare. Although messages were sent through the system, our parents still said they did not get some of the messages sent. On calls that I have received from the system, I have had no issues so as a "user" there have not been any challenges. As an "administrator," there were underlying questions of parents receiving calls. Overall, this product is recommended without any regard.

Pros

One Call Now offers the ability to create a message and call all users on your call or text everyone on your specific call list. Users have the ability to opt-out if they desire.

Cons

There is a small learning curve in how to use One Call Now. There have been issues with using the mobile application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Steve K.

President

Utilities

### "Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 22, 2021

Besides the service itself, I would like to say that I have always had good experiences when discussing my accounts and business needs with customer service. For example, my discussion with \[SENSITIVE CONTENT HIDDEN\] was very professional and friendly. She answered all of my questions quickly and efficiently. I enjoyed my talk with her.

Pros

The service that One Call Now provides has been a great addition to the tools that we use. Having the ability to reach our fellow union sisters and brothers in a single call allows use to get information and facts out quickly and efficiently.

Cons

I cannot really say that there are any things that I do not like with this service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tim B.

administrator

Non-Profit Organization Management

### "Not very reliable"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

January 11, 2021

I am currently looking for alternatives.

Pros

Able to contact multiple people with a single phone call

Cons

Not very reliable. Many times the report states I was contacted with the message, but I never even got a call! Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Trevor B.

Pastor

Religious Institutions

### "Time Saver!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2020

Awesome! Very helpful. This truly saves me time. Thank you One Call!

Pros

Easy to set up and use. Able to voice a message from an app on my phone and send it immediately or I can schedule it for future delivery.

Cons

The only thing I don't like is that I can't change my User name. Even after using it for over two years, I constantly forget it and have to look it up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152597/One-Call-Now/reviews/)

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