# Epos Now Pricing 2026 | Capterra > Learn more about Epos Now pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/152638/Epos-Now/pricing --- # Pricing for Epos Now [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Write a Review! ## [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) has **1** pricing plan - No free trial - No free version **Credit Card Required:** No ### Complete Solution $349 **Pricing Model:** Flat Rate **Payment Frequency:** One Time Complete Solution plan includes: - 80mm Ethernet Receipt Printer - Contactless Payments - Installation and Configuration - Personalised One-on-One Onboarding - Secure All-Metal Cash Drawer ## Popular alternatives to [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) Looking to learn more about Retail POS System software similar to Epos Now? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. 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Value For Money[3.6(726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Pros Cons [Read All 726 Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/) Read Full Reviews Below Hazel L. Business owner Retail, 1-10 employees Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 2.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra May 18, 2026 "Beware!!!!" **Pros:** Software and interface is user friendly. I understand why it’s appealing but you’re trapped- it’s not worth it **Cons:** We’ve used Eposnow software and hardware for 5 years. The hardware that we are using and purchased from EposNow is starting to fail and despite paying support they advised they no longer support this hardware and sold us a replacement monitor. This “replacement monitor” is a locked device and we can’t access the internet on it. We therefore can’t access our emails and place orders which are essential day to day business tasks that our previous hardware was capable with. Despite asking for a return for the hardware we’ve been advised by customer service they won’t accept it back. I’ve repeatedly asked for a phone call to discuss and we’re constantly brushed off and ignored. Since Epos now has stopped integration of payments we were going to switch contracts to their own payments but if this is the customer service they offer after being with them in 5 years we’ve lost all respect for the company. They don’t value existing customers, only ones signing on. Beware. Vendor Response By Epos Now on June 2, 2026 Hi Hazel, I'm really sorry to hear about your experience, especially after five years with us. This is not the standard of service we want any customer to receive, and I completely understand your frustration. The issues you've described around hardware support, the limitations of the replacement monitor, and the difficulty getting a call back are all things we need to look into properly. You deserve a proper conversation about this, not to be brushed off. Please email us at eposnowsocial@eposnow.com with your account details and a reference to this review and I'll make sure this gets the attention it needs. We'd like the chance to put this right. Thanks, Epos Now Customer Experience Team Verified Reviewer IT Support Hospitality, 11-50 employees Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 3.0 Customer Service 2.0 Features 3.0 Value for Money 1.0 Reviewer Source Source: Capterra April 23, 2026 "Unannounced service disruption and poor communication impacting trading" **Overall:** Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. **Pros:** The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. **Cons:** Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. Vendor Response By Epos Now on April 28, 2026 Dear valued customer, Thank you for taking the time to share such detailed feedback. We appreciate how important clear communication and system reliability are, particularly when changes impact business-critical operations, and we’re sorry to hear about the disruption you’ve described. At this time, we haven’t been able to locate your account based on the information available. We kindly ask that you contact us at eposnowsocial@eposnow.com with your account information, registered email address, or any relevant case references so we can investigate this fully. Once we have these details, our team will review the situation thoroughly and ensure the appropriate team follows up to address your concerns. Thanks, Epos Now [Read All 726 Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)