# Page 28 | Epos Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Epos Now the right Payment Processing solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152638/Epos-Now/reviews

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Epos Now

3.8 (711)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 28 - Reviews of Epos Now

## Showing most helpful reviews

Showing 676-700 of 711 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LK

Lorraine K.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Simple and easy"

September 23, 2017

5.0

Pros

Buying an EPOS system for my new business was simple and easy. I was guided through the options and received one to one training on how to set it up. Customer support was extremely patient as I am not a computer whizz.

Review Source

CL

Christophe L.  
Director  
Restaurants  
Used the software for: Less than 6 months

### "Great service, with friendly and effective training."

February 27, 2017

5.0

The representative has given me some very valuable support. She always had the answer to my questions during our regular sessions. I thoroughly enjoyed working with her. A great experience.

Cons

Training should be available in blocks of time as opposed to a month.

Review Source

jS

jonathan S.  
IT Manager  
Restaurants  
Used the software for: Less than 6 months

### "Still working the kinks out but is a good system for the money."

July 14, 2017

4.0

Pros

Good customer service A lot of training material like videos Easy to access anywhere

Cons

Not as easy to setup as was made to believe Not as versatile as was made to believe

Review Source

JN

Jeffrey N.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Xander Markets Inc"

June 2, 2017

5.0

Pros

Jessica is a wonderful employee and was very helpful today. Thank you for your help with the bulk import app.

Cons

Needed to have bulk import manually installed for a second time before the system would recognize it.

Review Source

TJ

Tahir J.  
Shop Manager  
Retail  
Used the software for: Less than 6 months

### "Disgraceful company "

September 20, 2023

1.0

Pros

Nothing. This is the worst company I’ve ever dealt with

Cons

Everything, Their customer service is horrendous, I’ve never experienced such incompetency in my life. 2 months in and I’m still now live and my issues keep getting ignored. SAVE YOUR MONEY AND YOUR SANITY AND AVOID AT ALL COST.

Review Source

AQ

Areane Q.  
Procurement Engineer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Great Software!"

April 27, 2018

5.0

Pros

I love this software! It is very easy to use and definitely recommending to various retail companies

Cons

None so far. Just improve more the customer service

Review Source

MR

Mary R.  
Business woman  
Arts and Crafts  
Used the software for: Less than 6 months

### "My honest opinion"

November 19, 2016

5.0

I have been using this for almost two years. This is the best system I've bought so far. I cant complain. It is easy to use and to get around. My staff love using it, it makes the process so easy and fast.

Review Source

KT

Katya T.  
Manager  
Entertainment  
Used the software for: 6-12 months

### "Epos Review"

September 8, 2016

5.0

Pros

I like the way that this software is organized! It makes it easy to keep track of my inventory, my customers, etc.

Cons

The design could be a little better, but functionally it is great.

Review Source

VO

Veronica O.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "EPOS Now"

February 24, 2017

5.0

Very User-Friendly and compatible with Mailchimp, Quickbooks, and other software.

Pros

They have several apps you can add on to your convenience and very user friendly.

Review Source

NK

Nikki K.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Great service!"

September 15, 2017

5.0

Pros

Fast responses to questions. Resolved problem quickly and was very friendly and helpful. I am really enjoying this software's functionality.

Review Source

TB

Tre B.  
Co Owner  
Automotive  
Used the software for: Less than 6 months

### "Nothing Like It"

November 2, 2016

5.0

I have been using the EposNow system since February, I have had the absolute best experience.

Pros

Support is awesome across the board. Quick and always ready to help

Review Source

KP

Kami P.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Blue Door Gift Shop"

October 23, 2017

5.0

Pros

Cust support representative was the best at providing me professional service! He answered all of my questions directly and quickly!

Review Source

ZA

Zaighum A.  
Office Admin  
Automotive  
Used the software for: Less than 6 months

### "Epos Now Review "

February 28, 2020

4.0

Awesome point safe software with bar code reader and full reporting system.

Pros

Epos Now software is point of sale software with complete inventory control and bar code reader system for users.

Cons

In Epos Now i did not find any technical error in this software feature. Graphical interface is awesome for users.

Review Source

DL

Dilip L.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Epos Now review"

August 15, 2017

5.0

Pros

This rating is for the support staff, especially two of them - They are very helpful throughout our set up. Thanks a lot!

Review Source

JF

Jessica F.  
Office Manager  
Retail  
Used the software for: Less than 6 months

### "Brushcreek Falls RV Resort"

July 13, 2017

5.0

Pros

The customer support has been very very helpful with setting up our new pos. He has made the process very easy for us.

Review Source

RB

Rachel B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Excellent support"

October 20, 2017

5.0

Pros

I have had excellent from Epos Now. I now feel confident to use the till and am so happy we chose Epos Now. Thanks :)

Review Source

kR

keyurkumar R.  
owner  
Restaurants  
Used the software for: Less than 6 months

### "no response from sales after i bought the system and when i tried to reach out to costumer team "

April 19, 2021

1.0

I never gonna buy

Pros

no response from sales no response from customer care team I spend almost 4 hours

Cons

lots of feature missing for the pizza store

Reason for choosing Epos Now

bcoz I saw the revies are good that's why

Review Source

BW

Bryon W.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Worse company I ever dealt with"

July 20, 2021

1.0

Horrible

Pros

Nothing Sales rep mislead me. Customer service rep took four months to verify. Credit card billed automatically without telling. Best advice stay away from this company.

Cons

Customer service is horrible. Takes months to get answers from them

Reason for choosing Epos Now

Misleading sales rep

Review Source

JM

Justyn M.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Try ICR Touch instead"

February 11, 2021

4.0

No problems were solved by Epos Now, they only created them.

Pros

The software is the type of thing you do require for your business. However! The software isn't the issue.

Cons

Epos Now in my opinion and business dealings with them have shown them to engage in bad business practice.

Review Source

JP

Josh P.  
Office Manager  
Retail  
Used the software for:

### "Great Product and Service!"

August 11, 2016

4.0

Pros

The Hybrid setup is great - even when the internet is down the system can still process all transactions quick and efficiently

Cons

The reports could use a makeover - they're not so visually appealing, however they are easy to use and to customize.

Review Source

KH

Kellie H.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Misrepresented"

June 26, 2017

3.0

If you are looking for a low cost system this is the one. However, it will be reflected in the cost and be prepared to pay extra for support.

Pros

Ability to access from a home computer. Screens are fairly customizable. If taken the time to set-up prior to use, fairly quick for staff to adjust to.

Cons

The additional costs for support The length of time to load screens while making changes/updates The multiple screens required to make changes to an item

Review Source

FK

Fiona K.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Don't believe everything they till you. "

September 12, 2016

1.0

Pros

The till side is OK. Pretty easy to use and understand.

Cons

Tell you anything just to make a sale. It not suitable for every business especially small repair shops where a good booking in system is required. Unhelpful complaints department especially the manager not interested still waiting for him to call me back with a technical support appointment which is a waste of time.

Review Source

SB

Sanjay B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Zero Customer Service Arrogant Business Model"

April 23, 2018

1.0

More from Eposnow. They say they have called me several times. Technology does not lie. I have only one cell phone and there are no missed calls on my phone from any number anywhere. Beware of EposNow which should be renamed EposNever.

Pros

Did not get a chance to use as they shipped me a defective product

Cons

Did not work on arrival - waste of time. Was sent a defective product - did not have a chance to try out.

Review Source

JG

Jorge G.  
Inventory Manager  
Retail  
Used the software for: Less than 6 months

### "Extremely Helpful in Resolving any issue"

July 23, 2016

5.0

Pros

When it came to uploading 20k+ items, epos made the process very simple, by sending over a spreadsheet. They caught and fixed a few problems I missed. Every time I encounter an issue even if it is not an epos problem directly, I have found them to be extremely helpful.

Cons

Printing tags with the small epos printer was not efficient enough for our volume.

Review Source

RS

Rob S.  
Managing Director  
Retail  
Used the software for: Less than 6 months

### "Avoid them "

October 1, 2016

2.0

It looks like a great deal until you discover that they will switch off access to their software unless you pay for additional support. They are great con men!

Pros

Lols like a good deal....but don't be deceived

Cons

The price and the customer service. Price looks good until you discover that you have to pay for additional support or they cut you off!

Review Source

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