# Page 3 | Epos Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Epos Now the right Payment Processing solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152638/Epos-Now/reviews

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Epos Now

3.8 (711)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Epos Now

## Showing most helpful reviews

Showing 51-75 of 711 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WC

Wendy C.  
co owner  
Alternative Medicine  
Used the software for: 2+ years

### "Up and coming great system for small businesses"

May 30, 2025

5.0

Very happy and have told others about your company. Also glad to see that up grading the system to help business to have an easier time and be able to help more customers as well as being able to send more time with our families and less time doing reports or uploading items into the system.

Pros

Being able to get help right away and able to understand the customer services people. The tech dept able to help quickly so we do not lose sales.

Cons

Need emails to inform when new items are done to your account. Have basic passwords for customers to be able to do some basic items by them self to speed up their little problems.

Review Source

Response from Epos Now

June 3, 2025

Dear Wendy, Thank you for your detailed and thoughtful review! We’re so pleased to hear that Epos Now has made a positive difference in helping your business operate more efficiently, allowing you to spend less time on admin and more time with your customers—and your family. It’s also fantastic to know that our tech team was quick to help and easy to understand. We really appreciate your suggestions around email updates and simplified password access, and we’ll be sure to pass that feedback on to our development team. If there’s anything else we can support you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now

SJ

SANA J.  
Direct  
Retail  
Used the software for: 2+ years

### "A Great Company"

March 6, 2026

5.0

Fantastic and amazingly brilliant! They realky do pride in their customer services and go above af beyond to help

Pros

Fantastic service Great syatem set up easy to use A great company and brilliant staff Easy to approach

Cons

Nothing! I have been with Eposn since 2020 and they are briliant. I canot fault them with my persona experience

Review Source

Response from Epos Now

March 16, 2026

Dear Sana, Thank you for taking the time to share your experience. We truly appreciate your kind words about the system and the support provided by the team. It’s wonderful to read that you’ve found the setup easy to use and that your experience with our staff has been so positive over the years. Your continued support since 2020 means a lot to us. If you ever need any assistance, our team will always be happy to help. Thanks again for your review, Epos Now

CB

COdey B.  
Manager  
Retail  
Used the software for: 6-12 months

### "Epos rocks "

June 10, 2025

5.0

most of the time it was wonderful to deal with they fixed everything I needed right away.

Pros

the easy back office and beta version. the editing and time clock are the best

Cons

some of the customer service when setting up my clients I recommended. would also be nice if they provided there hardware for free since we pay a monthly fee.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Epos Now

I bout the hardware from a Garage sale and just tried it out sice it was so cheap. i paid $50 for the whole setup

Switched from

[Copper POS](https://www.capterra.com/p/189168/Copper/)

Copper was great but really out dated and had to have server to run inv.

Review Source

Response from Epos Now

June 19, 2025

Dear Codey, Thank you for your great review and for giving Epos Now a shot—even from a garage sale find! We're so glad to hear that the back office features, editing tools, and time clock have been working well for you. It's also great to know that most of your support experiences were positive and issues were resolved quickly. We really appreciate your honest feedback around setup support and hardware costs. Your comments are noted and help us better understand where we can improve, especially for customers who are recommending us to others. If there’s anything more we can do for you, please don’t hesitate to reach out. Thanks again for your share, Epos Now

kJ

karl J.  
Owner Director  
Retail  
Used the software for: 2+ years

### "Great Price, Great Service, Full suite of reports to help me max out my margins"

August 6, 2025

5.0

Very good - been about 8 years with Epos Now and rarely have a problem. When i have had an issue with card intergration or change of card machines the support team have been right on it on my behalf

Pros

Great value for money, quick at helping me with queries and solving issues, good options with types of reports

Cons

Have to pay extra for early hours, late hours and weekend support which can be annoying for us if we find we have an issue that needs urgent attention

Review Source

Response from Epos Now

August 19, 2025

Dear Karl, Thank you for your detailed feedback! We're delighted to hear that you’ve found great value in our system over the past eight years and that our support team has been quick and helpful whenever issues have arisen. It’s fantastic to know you appreciate the reporting options and the assistance with card integration and machines. We also appreciate your note regarding extra charges for early, late, and weekend support and will take it into consideration to help improve the service experience. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again, Epos Now

BMB

Babar Mirza B.  
Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Good service "

November 8, 2025

5.0

Good - Continue and provide good service to all customers. Keep doing this and maintain your service and business thats will help to improve.

Pros

Genrally found Good Service. whenever we call recieve helps. Keep it up. Staff training is imoprtant so keep refresh training to provide good service thats the best way to maintain sevice and business.

Cons

They are doing thier best so no complain so far. So communication is ket and always think for solution.

Review Source

Response from Epos Now

November 21, 2025

Dear Babar, Thank you for your feedback! We’re glad to hear that you generally find our service good and that our team is helpful whenever you call. We also appreciate your thoughts on the importance of ongoing staff training and clear communication to maintain excellent service. Your kind words and encouragement mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now

Lance M.  
Chair  
Retail  
Used the software for: Less than 6 months

### "Good and dedicated support"

July 28, 2025

4.0

Once its up and running and training is undertaken , it works reliably. Support is good but you do sometimes have to work hard to get someone to udnerstand the issue

Pros

The quality and dedication of the support team. They own the problem and try to resolve it. The chatbot is also fairly useful. The back office allows my team to handle issues outside the shop.

Cons

They have just increased pricing for card payments only 5 months after I signed up. The initial product import sheets using excel are clunky and prone to formatting errors that not everyone at eposnow understands

Review Source

Response from Epos Now

July 29, 2025

Dear Lance, Thank you for your detailed review. We're pleased to hear that you've found our support team dedicated and helpful, and that the back office tools are enabling your team to stay on top of things remotely. We understand your concerns regarding recent card payment pricing changes and the challenges with the product import process. Feedback like this helps us improve the onboarding experience and ensure our team is better equipped to support you. If you need further assistance or wish to discuss your pricing or setup in more detail, please don’t hesitate to reach out. Kind regards, Epos Now

PK

Prajwal K.  
Makert  
Hospitality  
Used the software for: 1-2 years

### "Good and efficient"

January 7, 2026

5.0

Pros

Good and very helpful with prompt service and also i would like to recommend to every one ,very good

Cons

Many times system gets hang in the middle of service and sometimes system doesnt catch proper signal

Review Source

Response from Epos Now

January 21, 2026

Dear Prajwal Thank you for your feedback and your recommendation! We are pleased to hear that you have found our service good, very helpful, and prompt. It is wonderful to know that you are happy enough with the support to recommend us to others. However, we are concerned to hear that your system gets stuck in the middle of service and experiences signal issues. We understand how disruptive this can be during busy periods when you need the till to be reliable. These connectivity and performance drops are often solvable with some targeted troubleshooting. Please contact our technical support team so we can investigate why the system is not catching a proper signal and prevent these freezes from happening in the future. Best regards, Epos Now

SB

Simon B.  
Membership Administor  
Sports  
Used the software for: 2+ years

### "Brilliant EPOS System"

November 8, 2025

5.0

Been using it for 10 years, any issues have quickly dealt with. Phone help has improved absolutly ten fold.

Pros

Easy to use and finding your way around. The overall design is good, appealing and user friendly. Would recooment to anyone.

Cons

Some of the new look could do with some tweeks. Overall we are pleased with the software and the EPOS units themselves.

Review Source

Response from Epos Now

November 21, 2025

Dear Simon, Thank you for your feedback! We’re delighted to hear that you find our system easy to use, user-friendly, and well-designed, and that you would recommend it to others. It’s fantastic to know that after 10 years, any issues you’ve encountered have been quickly resolved and that our phone support has improved significantly. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now

GY

Graham Y.  
General manager  
Sports  
Used the software for: 2+ years

### "I'd recommend Epos now"

October 2, 2025

4.0

Good, no issues low maintenance and does everything we need it to. Would recomend to a new business.

Pros

Sales very straight forward and easy to use. easy to train new staff in both sales and cashing up. very secure payments and notification of sales each day

Cons

Back office not very user friendly. Difficult to understand stock input system and stock take. Training courses would be helpful

Review Source

Response from Epos Now

October 13, 2025

Dear Graham, Thank you for your detailed feedback! We’re thrilled to hear that you find the sales process straightforward, easy to train new staff on, and secure, with reliable daily notifications. It’s wonderful to know that the system meets your needs with low maintenance. We also appreciate your comments about the back office and stock management — your suggestion for additional training is valuable and will help us improve the experience for all users. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now.

AA

Amandeep A.  
Sales Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Good POS and among the best in Marketplace "

January 2, 2026

5.0

Overall experience is outstanding from initial reaching out to the sales team, and then onboarding has been top-notch notch

Pros

fast payment processing, low rates and good customer service support. every time you call for customer support, you get a human service rather than AI or self-guided FAQs

Cons

The rates could be better, and the till could have more product description features. I feel the Till is more geared towards fast-moving consumer goods compared to the clothing retail business

Review Source

Response from Epos Now

January 21, 2026

Dear Amandeep, Thank you for your detailed and outstanding feedback! We are thrilled to hear that your experience from the initial sales process to onboarding has been top-notch. We are especially glad that you appreciate our commitment to human customer service. We know how frustrating it can be to navigate automated systems, so we are proud to offer real support when you need it most. It is also great to know that our fast payment processing is benefiting your business. We also appreciate your constructive feedback regarding rates and the product description features. Your insight that the system feels more geared towards fast-moving goods rather than clothing retail is very valuable to us. We are constantly working to improve our software for all sectors, so we will pass this specific feedback to our product development team to help us better cater to fashion and retail businesses in the future. Best regards, Epos Now

KH

Karla H.  
Owner  
Retail  
Used the software for: 2+ years

### "You need EPOS NOW! "

June 23, 2025

5.0

I have been using EPOS NOW for 4 years now in our brick and mortar business. It is user friendly and is easy to teach others as well.

Pros

EPOS is an exceptional product. It meets our store needs and exceeds expectations in areas of support and ease of use.

Cons

Sometimes a little difficult to find information in the FAQ. They need ways to earn funds that doesn’t require referrals.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Epos Now

More affordable and was running a special event at the time of purchase.

Review Source

Response from Epos Now

July 2, 2025

Dear Karla, Thank you so much for your fantastic feedback and for being a loyal Epos Now user for the past 4 years! We’re thrilled to hear that our product meets your store needs and that you find it user-friendly and easy to teach others. We appreciate your honest comments about the FAQ and referral program—your suggestions are valuable as we look to improve our resources and offerings. If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again for your share, Epos Now

PG

Phil G.  
Director  
Retail  
Used the software for: 1-2 years

### "A Solid System with Easy Setup and Reliable UK Support"

July 15, 2025

5.0

Pros

The initial setup was quick and straightforward. The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training. The integration with Xero also works seamlessly, which has been a great help for our accounting.

Cons

The support from the UK-based team is excellent, but getting through to them can be inconsistent. Outside of regular hours, support appears to be handled by a third-party or offshore team, and the quality doesn’t match the standard of the UK team.

Alternatives considered

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Reason for choosing Epos Now

The cost of card transactions and the reliability reports of sum ups down time

Review Source

Response from Epos Now

July 16, 2025

Dear Phil, Thank you for your detailed feedback. We’re glad to hear that you found the initial setup quick and the till interface intuitive for your staff. It’s also great to know that the Xero integration has been helpful for your accounting needs. We appreciate your honesty regarding the support experience. We aim to maintain consistent, high-quality service at all times and will review how we can improve support outside regular hours. Thanks again for your share, Epos Now

SM

Sarah M.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Overall very good"

February 11, 2026

5.0

Overall very good. Easy to use and understand and great support on hand if and when you need it. I would recommend this product

Pros

Great Customer Service - quick to respond and very patient Easy to use and understand. Loads more information available than I makes use of

Cons

Understanding the reports - but the information is probably there I just need to send some time on it

Review Source

Response from Epos Now

February 27, 2026

Dear Sarah, Thank you for your detailed feedback! We’re delighted to hear that you find the system easy to use, with great support readily available. It’s fantastic to know you feel confident recommending our product, and we appreciate your note about exploring the reports further—there’s plenty of valuable information there to discover. From Epos Now

KP

Kamal P.  
Director  
Restaurants  
Used the software for: 1-2 years

### "Very Bad Experience"

September 29, 2025

1.0

Very bad since closed the business

Pros

Ok system found complicated when putting item into menu and also lot of issues while talking to payment terminal.

Cons

Service is really bad specially when closed the business just month ago still following up for canceling the subscription and direct debit called 6 times everyone over the phone promised to help me and confirm once all done but still waiting and its over the month now.

Review Source

Response from Epos Now

October 7, 2025

Dear Kamal, We’re very sorry to hear about the difficulties you’ve faced both with the system setup and the ongoing cancellation process. We understand how frustrating it is to keep following up, especially after your business has closed — this should have been handled much more efficiently. Please email globalsupport@eposnow.com with your account number or case number, full name, and the email address linked to your account so we can review your request, confirm the cancellation status, and ensure any remaining billing concerns are resolved promptly. Thanks again for your share, Epos Now

PW

Paul W.  
Director  
Retail  
Used the software for: 1-2 years

### "Great system and quick payouts."

March 24, 2025

5.0

From onboarding and the general running of the system has made our life a little easier. Being able to run reports remotely is a great asset to have. Payments into our bank are very quick and the option of same day payments can be useful.

Pros

Epos now id easy to use and the support from Day1 was exemplary.

Cons

Sometime the time for the system to takr payments can be slow (I have to say this is rare)

Switched from

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Epos now was easier to use and the payment processing was quicker.

Review Source

Response from Epos Now

March 25, 2025

Dear Paul, Thank you for your great feedback! We're delighted to hear that Epos Now has made things easier for you, from onboarding to daily operations. It’s fantastic that you’re finding the system easy to use and that our quick payouts have been beneficial. We appreciate your insight on payment speed and will continue working to enhance your experience. Thanks again for your share, Epos Now

AH

Abisaid H.  
Administrativo  
Retail  
Used the software for: Less than 6 months

### "NO recomendable!!!"

June 19, 2025

1.0

La atención al cliente es PESIMA. El asesor de venta me dejo de contestar todo mensaje luego de hacer la compra. El equipo tardo tardo casi tres semanas en llegar. Una semana después de hacer el pago llame para preguntar y me dijeron que era porque la dirección de envío no estaba completa. Pero yo no tenia forma de saber eso porque sus supuestas notificaciones ademas de estar en un español con mucho que desear incluían un numero de rastreo en blanco, o un link que nada que ver. Cuando por fin llegó, la pantalla táctil venia estrellada, la función táctil no servia. Llame para aclarar ese tema pero ellos se deslindaron del problema diciendo que era imposible que se haya roto durante el transporte porque según ellos prueban su embalaje lanzándolo desde un tercer piso y golpeándolo con un martillo. Ridículo. No te otorgan ningún tipo de comprobante fiscal. La linea de atención al usuario es EXTREMADAMENTE LENTA. Tardan demasiado en atenderte. No lo recomiendo para nada.

Pros

PESIMO SERVICIO AL CLIENTE

Cons

PESIMO servicio al cliente. No se hacen responsable por nada. Es una compañía extrajera. No otorgan comprobantes fiscales

Alternatives considered

[SICAR Punto de Venta](https://www.capterra.com/p/201314/SICAR-Punto-de-Venta/)

Reason for choosing Epos Now

Por mera mercadotecnia. Se anuncia muy bien en linea

Review Source

Response from Epos Now

June 30, 2025

Dear Abisaid, We are very sorry to hear about the issues you’ve faced with your order and the customer service experience. This is certainly not the level of service or quality we aim to provide, and we understand how frustrating this must have been for you. Regarding the shipping delays, damaged device, and communication difficulties, we take these matters seriously and want to investigate fully to find a proper resolution. Please email globalsupport@eposnow.com with your account number or case number, full name, and the email address linked to your account so our team can review your case in detail and assist you directly. Thank you for bringing this to our attention. Thanks again for your share, Epos Now

AZ

Andre Z.  
Opertor  
Retail  
Used the software for: 2+ years

### "support after a payment for my lisence"

October 9, 2025

4.0

good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting.

Pros

about my license the support was smooth the payment was delayed but case was solved and up running but the payment system not working

Cons

the reaction of the team, but the remote-control system or support was not working, need more support when needed

Review Source

Response from Epos Now

October 13, 2025

Dear Andre, Thank you for sharing your feedback. We’re glad to hear that your license issue was resolved and that support was clear, though we understand the frustration caused by delays with the payment system and remote support. Your comments are valuable and will help us improve our response times and support processes. If there’s ever anything else we can do to assist you further, please don’t hesitate to reach out. Thanks again for your share, Epos Now.

ER

Edson R.  
Propietario  
Restaurants  
Used the software for: 1-2 years

### "EFICIENTE, ECONÓMICO"

August 18, 2025

5.0

todo bien, ya llevo trabajando con ellos mas de 1 año y sigo casado con el producto, lo recomiendo ampliamente

Pros

Me gusto mucho el precio, el soporte, lo interactivo del menú, la forma en la que puedes ahorrar tiempo y eficientar varios procesos

Cons

el lenguaje, muchas cosas están en inglés, si no se te da tan bien, quizá te cueste un poco, pero todo genial!

Review Source

Response from Epos Now

August 19, 2025

Dear Edson, Thank you for your wonderful feedback! We're delighted to hear that you appreciate the price, support, interactive menu, and the way our system helps streamline processes. It’s fantastic to know that after over a year, you’re still passionate about the product and happy to recommend it. We also appreciate your note regarding language and will keep this in mind to continue improving the user experience for everyone. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again, Epos Now

EO

ERIKA O.  
gerente  
Construction  
Used the software for: Less than 6 months

### "NO LO COMPRES ES EMPRESA DE ESTADOS UNIDOS"

March 19, 2025

1.0

Ha sido horrible, me instalaron un tercer usuario que nunca me dijeron que tenia costo.. después de tantas llamadas y correos me dijeron que me reembolsarían... ha sido horrible

Pros

No lo contraten, para empezar en Mexico si quieres facturar la compra no emiten facturas solo recibos, las app "gratis" no funcionan, el programa esta en INGLES tienes que constantemente estarlo cambiando, cuando llamas servicio al cliente tardan en contestar y aveces te contestan en Estados Unidos no hablan español y te vuelven hacer esperar.. es una perdida de dinero

Cons

Tiene muchas desventajas.. NO SIRVE! sus app "gratis" no funcionan, este programa es de Estados Unidos y es funcional alla en su país.

Alternatives considered

[Aspel SAE](https://www.capterra.com/p/200693/Aspel-SAE/)

Reason for choosing Epos Now

PORQUE LO SUPIERON VENDER SOLAMENTE,. PERO NO FUNCIONA

Switched from

[Aspel SAE](https://www.capterra.com/p/200693/Aspel-SAE/)

PORQUE ME VENDIERON LA IDEA QUE ERA FACTURABLE.. QUE ERA UN PROGRAMA PARA MEXICO.

Review Source

Response from Epos Now

March 20, 2025

Dear Erika, We sincerely apologize for the difficulties you've encountered with our service, especially the language and invoicing issues. We understand how frustrating it must be to face delays in support and confusion regarding additional charges. We would like to investigate your case further and ensure that we resolve these concerns. Please email us at customerresolutions@eposnow.com with your account details, and we will work to address the situation promptly. Thanks again for your share, Epos Now

Liam B.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Amazing service"

October 27, 2025

5.0

Amazing i wouldnt use any other company now. The systems are quick and dont ever have any issues at all

Pros

Amazing service and tracking across stock. Fast payouts and never any issue recieving the money the next day. Would reccomend to anyone in the industry

Cons

Nothing. The service is top quality. A little more on site training could be provided but the system is easy to work out.

Review Source

Response from Epos Now

November 7, 2025

Dear Liam, Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had an amazing experience with our service, stock tracking, and fast payouts. It’s great to know that the system works smoothly for you and meets your needs. We also appreciate your suggestion regarding on-site training. If there is anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now

DM

David M.  
Chairman  
Food & Beverages  
Used the software for: 2+ years

### "Excellent programme and service"

July 30, 2025

5.0

Very happy with over all experience, easy to use and product support was always there to help and resolve any problems, usually within hours.

Pros

As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better

Cons

I had the most difficulty working out when i was supposed to unassign a till when working on it from home to reassigning when it needed to be used on site, it was a bit confusing, also when working on the PC my screen wouldn't show what was actually the same layout as when on site at the actual till, which wasn't really a problem

Review Source

Response from Epos Now

August 8, 2025

Dear David, Thank you for sharing your detailed feedback! We're glad to hear that you’ve found the system easy to use and set up, and that you’re enjoying the new look with product displays. It’s great to know our support team has been there to help and resolve any issues quickly. We appreciate your comments about the till unassignment process and layout differences on PC. We’ll make sure this feedback is passed along to help improve the experience further. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again, Epos Now

SS

Simon S.  
Printer  
Consumer Goods  
Used the software for: 6-12 months

### "Great Company"

October 2, 2025

5.0

Very happy with this company always willing to sort out any issues you may have .They give you very good training so you can use the epos machine with ease

Pros

Value for money great staff always on hand to help if you have any issues. Fast next day payments, good rates. Would highly recommend

Cons

Nothing I am Happy with all the service I have received so far especially the fast pay outs. So know complaints here

Switched from

[takepayments](https://www.capterra.com/p/10027255/takepayments/)

To expensive they have to many hidden charges

Review Source

Response from Epos Now

October 13, 2025

Dear Simon, Thank you for your fantastic feedback! We’re thrilled to hear that you’re happy with the service, training, and fast next-day payments, and that our team has been supportive whenever needed. It’s wonderful to know you feel confident using your Epos Now system and would highly recommend us. If there’s ever anything else we can do to support you, please don’t hesitate to reach out. Thanks again for your share, Epos Now.

DW

Diane W.  
Mrs  
Hospitality  
Used the software for: 1-2 years

### "Very satisfied"

September 11, 2025

5.0

Good. Since installing epos now i have been impressed with the reliability and the ease of use. I like that it has features such as staff hours etc

Pros

Reliable. Systems that talk to one another easily. Added features. Money in bank very promptly. Clocking in and out of staff

Cons

Trying to understand all the features, sometimes not getting through to the right department. The refund or cancel feature is tricky

Review Source

Response from Epos Now

September 16, 2025

Dear Diane, Thank you for sharing your experience! We’re delighted to hear that you’ve found Epos Now reliable and easy to use, and that features like staff clock-in and out and fast payment processing have been valuable for your business. We appreciate your honest feedback about navigating all the features and the refund process. We’ll make sure this is shared with our team as we continue improving our system and support experience. If you ever need help, please don’t hesitate to reach out so we can guide you to the right team quickly. Thanks again for your share, Epos Now

BSS

BK S S.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Go for it !"

November 13, 2025

5.0

Best n excellent. 24/7 available as you requried. Prompt customer service including card terminal. Easy to manage.

Pros

Best customer service n hassel free product. Very easy to use and you are no need any support to use it again!

Cons

No comments. Customer service and card terminal issues but very happy and sorted fantastic way and happy

Review Source

Response from Epos Now

November 21, 2025

Dear BK S, Thank you for your fantastic feedback! We’re thrilled to hear that you find our products easy to use, hassle-free, and well-supported by our customer service team. It’s great to know that any issues, including with card terminals, were quickly resolved and to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now

HB

Hugo B.  
Operation manager  
Entertainment  
Used the software for: 1-2 years

### "Easy to have great control"

August 21, 2025

5.0

For me is very useful, because I can have the control of what is going on in my business. Control becomes better.

Pros

Is easy to use, I can have a very good control of my sales and purchases: Also it helps me a lot to give a good service to my clients, because payments became easy to process.

Cons

Some times when I add an article to teh list, it does not appears inmediately, we have to restart the system, but is not a big deal.

Review Source

Response from Epos Now

August 27, 2025

Dear Hugo, Thank you for sharing your feedback. We’re glad to hear that the system is helping you manage your sales, purchases, and payments more easily. We also appreciate your note about the delay when adding articles—it’s helpful for us to know so we can continue improving the experience. Thanks again for your share, Epos Now

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