# Epos Now Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Epos Now Software - reviews, pricing plans, popular comparisons to other Inventory Control products and more.

Source: https://www.capterra.com/p/152638/Epos-Now

---

# 

 Epos Now Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Epos Now

## What is Epos Now?

Epos Now POS systems come equipped with easy-to-use stock checks, low-stock alerts, and complex inventory tools, including multiple wet and dry measurements, ingredient-level, color, size, and style product tracking, and even integrated multi-channel and multi-location inventories!

## What is Epos Now used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Overall rating

Based on 712 user reviews

Reviews sentiment

Positive

68%

Neutral

5%

Negative

27%

Pros & cons

Effortless daily operations

Accessible training resources

Difficult contract termination

Concerns about leGitimacy

Starting price

$349

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Epos Now alternatives

Highest Rated

[4.8 (17)](https://www.capterra.com/p/276402/SumUp-Point-of-Sale/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$158.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/152638/Epos-Now/alternatives/)

## Who uses Epos Now?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Effortless daily operations

88% positive reviews out of 96

Most users report ease of use, intuitive navigation, and straightforward setup, streamlining everyday business tasks.

Difficult contract termination

98% negative reviews out of 46

Most reviewers find cancellation issues include persistent charges, restrictive contracts, and complicated, slow account closure processes.

Michael B

Manager, 2 - 10 employees.

"Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to."

Accessible training resources

80% positive reviews out of 60

Most reviewers indicate training is effective, with patient support and simple onboarding, making staff education quick.

Concerns about leGitimacy

85% negative reviews out of 39

Most reviewers describe scam and fraud concerns, citing lost money, unmet promises, and lack of support after payment.

Comprehensive business insights

81% positive reviews out of 47

Most reviewers describe reporting as detailed, easy to access, and valuable for tracking sales, stock, and finances.

Kasim A

Director, 11 - 50 employees.

"We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock reports and instantly add products across my stores."

Delayed and denied refunds

100% negative reviews out of 33

Users say refund issues involve lengthy waits, poor communication, and frequent refusal to return payments after problems.

Kevin P

retail, 1 employee.

"They quit answering my call so i couldnt even return the equipment to get a refund and now they have charged me an addition 185 bucks in a system that was never used and agin i cant get on touch with anyone ti resolve my issue."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Sales Reports

3.7 (225)

68.44% of 225 reviewers that rated this feature as important or highly important

Epos Now offers detailed sales reporting that helps you track trends, analyze sales, and manage stock. Reviewers appreciate the ease of extracting and understanding reports, the variety of filters, and the ability to compare periods, though some mention occasional inaccuracies and limited advanced functionality.

Payment Processing

3.5 (205)

62.44% of 205 reviewers that rated this feature as important or highly important

You benefit from fast, integrated payment processing with options for splitting bills and next-day payouts. Reviewers indicate it’s simple and efficient, integrates well with card terminals, and offers competitive rates, but some report reliability issues and challenges with certain merchant processors.

Electronic Payments

3.6 (131)

64.89% of 131 reviewers that rated this feature as important or highly important

It gives you a straightforward way to accept card payments, making transactions fast and reducing errors. Users think it’s easy for both staff and customers, speeds up service, and is widely used, though some mention occasional card reader issues and timeouts with pay-by-link.

Order Management

3.4 (92)

58.70% of 92 reviewers that rated this feature as important or highly important

With this capability, you can efficiently handle multiple open orders, track customer requests, and coordinate between different areas like kitchen and bar. Some reviewers find it easy to use, value its integration with stock control, and say it helps them plan purchases and monitor order levels.

Inventory Management

3.1 (136)

53.68% of 136 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

For Retail

3.7 (83)

72.29% of 83 reviewers that rated this feature as important or highly important

For Retail Stores

Epos Now 111 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track employees' arrival and departure timings for payroll purposes

Manage goods purchased or received from third-party suppliers/consignors

Manage, organize, and store contact information

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

It gives you a straightforward way to accept card payments, making transactions fast and reducing errors. Users think it’s easy for both staff and customers, speeds up service, and is widely used, though some mention occasional card reader issues and timeouts with pay-by-link.

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Software used by Bakery shops and services

Designed for bars, clubs, nightclubs, etc.

Designed for food trucks

Specifically for jewelry store management

Software designed for use by liquor stores

Serves restaurants

For Retail Stores

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Allows users to view inventory and build a menu that's appropriate

Process of printing custom labels through various methods.

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Clients can submit payments via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage multiple teams and operations from a central location

Process payments via multiple modes directly through the application

Ability of websites, web applications, or mobile applications to function without an active internet connection

Tracks and processes online orders

Accept and process online payment transactions

Print tickets, receipts, and other information on location

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

With this capability, you can efficiently handle multiple open orders, track customer requests, and coordinate between different areas like kitchen and bar. Some reviewers find it easy to use, value its integration with stock control, and say it helps them plan purchases and monitor order levels.

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Integration with payment gateways to facilitate online transactions

You benefit from fast, integrated payment processing with options for splitting bills and next-day payouts. Reviewers indicate it’s simple and efficient, integrates well with card terminals, and offers competitive rates, but some report reliability issues and challenges with certain merchant processors.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

Information about revenue from sales of a particular product in the past.

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Epos Now offers detailed sales reporting that helps you track trends, analyze sales, and manage stock. Reviewers appreciate the ease of extracting and understanding reports, the variety of filters, and the ability to compare periods, though some mention occasional inaccuracies and limited advanced functionality.

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Generate separate bills for various meals and combos within a complete order

Distribute a bill into multiple payers according to the proportion suggested by the payers

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (712)

3.8

Based on 712 reviews

## Pricing

Value for money

3.6 (665)

[View pricing plan details](https://www.capterra.com/p/152638/Epos-Now/pricing/)

Complete Solution

$349.00

Flat Rate,One Time

It includes:

-   80mm Ethernet Receipt Printer
-   Contactless Payments
-   Installation and Configuration
-   Personalised One-on-One Onboarding
-   Secure All-Metal Cash Drawer
-   Support
-   Unlimited Training & Coaching

Value for money

3.6 (665)

3.6

Based on 665 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (687)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (687)

3.6

Based on 687 reviews

## User reviews

Overall rating

3.8

Based on 712 reviews

Filter by rating

5(424)

4(60)

3(39)

2(22)

1(167)

Mentioned topic

Sorted by most recent

OZ

Onias Z.

Manager

Food & Beverages

### "Efficient and Perfect system which is easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

The best experience so far. I have not experienced any problems so far and If I do staff is always there to help.

Pros

Their payment system is well organised, no hidden costs as everything is straightforward. The system is simple and straightforward and has no complications, anyone can use it.

Cons

None as everything is tailored towards making the whole system robust. No loopholes identified so far..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bernie W.

Manager

Farming

### "Eftpos now POS "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 24, 2026

Terrible, slow with response eothey by email or phone, staff always used the " I'll have to check with management " excuse

Pros

Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation

Cons

Almost no customer support, tech support always bkamed our internet which is perfect. Our replacemnt alternative has had no such issue. Company made promises of credits and refunds, nover honoured

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2026

Dear Bernie, Thank you for taking the time to share your feedback. We’re sorry to read about the experience you’ve described and appreciate you outlining the challenges you faced with stock management, reconciliation, and support. At the moment, we’ve been unable to locate your account based on the details provided in your review. To allow us to properly investigate the issues you’ve raised, please email eposnowsocial@eposnow.com with your registered email address, business name, or any case reference you may have. Once we have this information, our team will review the situation and reach out to you promptly to assist further. Thanks, Epos Now

SJ

SANA J.

Direct

Retail

### "A Great Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2026

Fantastic and amazingly brilliant! They realky do pride in their customer services and go above af beyond to help

Pros

Fantastic service Great syatem set up easy to use A great company and brilliant staff Easy to approach

Cons

Nothing! I have been with Eposn since 2020 and they are briliant. I canot fault them with my persona experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Dear Sana, Thank you for taking the time to share your experience. We truly appreciate your kind words about the system and the support provided by the team. It’s wonderful to read that you’ve found the setup easy to use and that your experience with our staff has been so positive over the years. Your continued support since 2020 means a lot to us. If you ever need any assistance, our team will always be happy to help. Thanks again for your review, Epos Now

JH

Jason H.

Manager

Restaurants

### "Excellent system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2026

Excellent, very easy to use and setup. Great reporting and customer service! Staff is literally trained in a hour to use.

Pros

Great security and customer support! Very easy to use and has clear instructions when errors are made. Training others to use was a breeze.

Cons

If used daily the screen wears and starts to burn image though in just 4 years use. To replace is much more expensive then the original.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

security was not the best in my eyes or dependability.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Dear Jason, Thank you for taking the time to share your feedback. We appreciate you highlighting the ease of use, reporting features, and the support you’ve received from the team. It’s encouraging to read that the system has been straightforward to set up and that training staff has been quick and simple. Your comments regarding the screen wear are also noted, and feedback like this helps us continue improving our products and services. Please don’t hesitate to reach out if you ever need any assistance in the future. Thanks again for your review, Epos Now

HB

Hugo B.

Operation adm

Entertainment

### "Easy to use and clear information"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2026

With this tool information is clear and easy to be controled. I always know how sales are going on every time on real time.

Pros

Sales management es easy to control, information is clear. Reports are very useful and easy to get. In general usage is easy.

Cons

I have to turn off system to "refresh" when I add an item or change costs. It would be better if changes are saved on time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Dear Hugo, Thank you for your feedback! We’re delighted to hear that you find sales management easy to control, with clear information and useful reports. We appreciate your note about needing to refresh the system when making changes, and we’ll continue working on improvements to make updates smoother in real time. From Epos Now

SK

Shahzad K.

Director

Tobacco

### "So confortable easy for everyone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 16, 2026

Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly recommended for bussiness

Pros

Easy to use highly recommended we used more then one year so i preffer to get all kind of bussiness in uk

Cons

Its fully secure , but monthly charges its qute high for small business need to take review other all small bussiness then you understand

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Dear Shahzad, Thank you for your feedback! We’re glad to hear that you find the system easy to use and valuable, and that you would highly recommend it. We appreciate your comments regarding the monthly charges for small businesses, and we’ll take this into consideration as we continue to improve our services for all customers. From Epos Now

SM

Sarah M.

Owner

Food & Beverages

### "Overall very good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 11, 2026

Overall very good. Easy to use and understand and great support on hand if and when you need it. I would recommend this product

Pros

Great Customer Service - quick to respond and very patient Easy to use and understand. Loads more information available than I makes use of

Cons

Understanding the reports - but the information is probably there I just need to send some time on it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Dear Sarah, Thank you for your detailed feedback! We’re delighted to hear that you find the system easy to use, with great support readily available. It’s fantastic to know you feel confident recommending our product, and we appreciate your note about exploring the reports further—there’s plenty of valuable information there to discover. From Epos Now

PG

Praseeda G.

Director

Food & Beverages

### "Reliable and User-Friendly EPOS System for Everyday Business Needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2026

Overall, our experience with Epos Now has been very positive. The system is reliable, easy to use, and supports our day-to-day sales and payment processing smoothly. The reporting and sales management features are especially useful, and customer support has been responsive when needed.

Pros

We’ve a very positive experience with Epos Now. The system feels secure and reliable, and it offers great value for money considering the features included. Payment processing is smooth, and the sales management tools make tracking performance easy.

Cons

Occasionally the interface can feel a bit cluttered when we’re first learning it. These are minor and didn’t affect our overall satisfaction

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2026

Dear Praseeda Thank you for your detailed and positive feedback! We are thrilled to hear that you have had a very positive experience with Epos Now. It is wonderful to know that the system feels secure and reliable for your business. We strive to offer great value for money, so we are delighted that you find the features included worth the investment. It is also great to hear that payment processing is smooth and that the sales management tools are making it easy for you to track performance. We appreciate your honest feedback regarding the interface feeling a bit cluttered when first learning the system. We are constantly working to streamline our design to make the onboarding process smoother, but we are glad to hear this was a minor issue that didn't affect your overall satisfaction. It is fantastic that our reporting features and responsive customer support are helping support your day-to-day operations. Best regards, Epos Now

VR

Valerij R.

Director

Retail

### "Fast and easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 4, 2026

Pros

Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction.

Cons

sometimes when you get the same stock with the same barcode, some of the items dissapear, not to often.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2026

Dear Valerij, Thank you for your feedback! We are pleased to hear that you find it Very easy to find or add products and change prices. Speed is essential in a busy environment, so it is fantastic to know that the card reader is working very fast and that it is very fast to retry a transaction when needed. We also appreciate you highlighting the issue where sometimes... items disappear when dealing with the same stock with the same barcode. While we are glad this happens not too often, we want to ensure your inventory is always 100% accurate. We will pass this specific technical feedback to our development team to investigate why this might be occurring. Best regards, Epos Now

JB

Jacquie B.

Business Owner Director

Hospitality

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 4, 2026

Excellent. Been very helpful, easy to work with and reasonably easy to contact. When required I have had telephone assistance which has been excellent.

Pros

Efficient, good customer service. Knowledge of advisors is excellent. Quick pay over of takings. Very happy.

Cons

Ability to have the option to print a customer receipt or not. Sometimes a customer requires a printed receipt. Most of the time they do not.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2026

Dear Jacquie, Thank you for your honest and detailed feedback! We are delighted to hear that you are Very happy with your experience. It is wonderful to know that you find our service Efficient and the Knowledge of advisors excellent. We also appreciate you highlighting the Quick pay over of takings; we know how crucial cash flow is for a business, so we are glad this feature is working well for you. I did try to give you a quick call however I was unable to get through. Just in regards to that printer query you can actually achieve this. You'd just need to go to the back office and select the option "New Email Receipt" which will then prompt you if you'd like to send an email receipt, print a receipt or no receipt. We are thrilled that you have found us easy to work with and that our telephone assistance has been excellent. If you need a hand with setting that feature don't hesitate to reach out and ask for myself (Jay in Customer Experience). Best regards, Epos Now

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