# Epos Now Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Epos Now Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more.

Source: https://www.capterra.com/p/152638/Epos-Now

---

# 

 Epos Now Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Epos Now

## What is Epos Now?

Epos Now’s retail POS system sits at the center of your operation. Manage your stock, staff, sales, data and payments from anywhere. Our cloud-based system is ready to grow alongside your business, and gives you access to POS apps for accounting, marketing, ecommerce and more!

## What is Epos Now used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Overall rating

Based on 715 user reviews

Reviews sentiment

Positive

68%

Neutral

5%

Negative

27%

Pros & cons

Intuitive and user-friendly operation

Straightforward initial system setup

Difficult subscription cancellation process

Concerns about deceptive practices

Starting price

$349

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Epos Now alternatives

Highest Rated

[4.8 (17)](https://www.capterra.com/p/276402/SumUp-Point-of-Sale/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$176.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,027)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[View all alternatives](https://www.capterra.com/p/152638/Epos-Now/alternatives/)

## Who uses Epos Now?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and user-friendly operation

88% positive reviews out of 103

Most reviewers describe ease of use as a major benefit, simplifying daily tasks and minimizing training needs.

Difficult subscription cancellation process

98% negative reviews out of 48

Most users report cancellation issues include ignored requests, ongoing charges, and restrictive contract terms after termination.

Michael B

Manager, 2 - 10 employees.

"Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to."

Straightforward initial system setup

81% positive reviews out of 52

Most reviewers indicate setup is uncomplicated, with helpful guidance and quick onboarding for new businesses.

Marcus T

Owner, 2 - 10 employees.

"The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look"

Concerns about deceptive practices

80% negative reviews out of 41

Most users comment scam and fraud complaints involve lost money, unmet promises, and feeling misled by the company.

Comprehensive business reporting tools

81% positive reviews out of 48

Most users comment reporting offers valuable insights, clear breakdowns, and flexible options for business analysis.

Kasim A

Director, 11 - 50 employees.

"We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock reports and instantly add products across my stores."

Delayed and denied refunds

97% negative reviews out of 34

Most reviewers describe refund issues as prolonged waits, lack of communication, and refusal to return payments or equipment.

Kevin P

retail, 1 employee.

"They quit answering my call so i couldnt even return the equipment to get a refund and now they have charged me an addition 185 bucks in a system that was never used and agin i cant get on touch with anyone ti resolve my issue."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Sales Reports

3.7 (225)

68.44% of 225 reviewers that rated this feature as important or highly important

With Epos Now’s sales reporting, you can quickly access detailed breakdowns, analyze trends, and track top-selling products. Reviewers appreciate the comprehensive data, ease of extraction, and multiple filters, though some mention basic reports and occasional inaccuracies.

Payment Processing

3.5 (207)

62.32% of 207 reviewers that rated this feature as important or highly important

Epos Now gives you straightforward payment processing with options for splitting bills and multiple tenders. Some users say payouts are fast and integration with card terminals is helpful, but others report high fees, forced providers, and frequent technical issues.

Inventory Management

3.1 (137)

53.28% of 137 reviewers that rated this feature as important or highly important

With inventory management, you can monitor stock levels and sales easily. Some reviewers find it simple and helpful for restocking, but others report manual processes, syncing problems, and difficulties with SKUs and user-friendliness.

Electronic Payments

3.6 (131)

64.89% of 131 reviewers that rated this feature as important or highly important

You get integrated electronic payments that are simple and efficient. Reviewers appreciate the seamless card terminal integration, quick transactions, and ease of use, though some mention slow processing and occasional terminal issues.

Order Management

3.4 (92)

58.70% of 92 reviewers that rated this feature as important or highly important

Epos Now offers order management that helps you track customer orders, sync screens, and print to different stations. Users think it’s easy to use, supports multiple open orders, and integrates with stock control, but some report system crashes and occasional unreliability.

For Retail

3.6 (85)

71.76% of 85 reviewers that rated this feature as important or highly important

For Retail Stores

Epos Now 111 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track employees' arrival and departure timings for payroll purposes

Manage goods purchased or received from third-party suppliers/consignors

Manage, organize, and store contact information

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

You get integrated electronic payments that are simple and efficient. Reviewers appreciate the seamless card terminal integration, quick transactions, and ease of use, though some mention slow processing and occasional terminal issues.

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Software used by Bakery shops and services

Designed for bars, clubs, nightclubs, etc.

Designed for food trucks

Specifically for jewelry store management

Software designed for use by liquor stores

Serves restaurants

For Retail Stores

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Monitor product stock levels

With inventory management, you can monitor stock levels and sales easily. Some reviewers find it simple and helpful for restocking, but others report manual processes, syncing problems, and difficulties with SKUs and user-friendliness.

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Allows users to view inventory and build a menu that's appropriate

Process of printing custom labels through various methods.

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Clients can submit payments via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage multiple teams and operations from a central location

Process payments via multiple modes directly through the application

Ability of websites, web applications, or mobile applications to function without an active internet connection

Tracks and processes online orders

Accept and process online payment transactions

Print tickets, receipts, and other information on location

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Epos Now offers order management that helps you track customer orders, sync screens, and print to different stations. Users think it’s easy to use, supports multiple open orders, and integrates with stock control, but some report system crashes and occasional unreliability.

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Integration with payment gateways to facilitate online transactions

Epos Now gives you straightforward payment processing with options for splitting bills and multiple tenders. Some users say payouts are fast and integration with card terminals is helpful, but others report high fees, forced providers, and frequent technical issues.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

Information about revenue from sales of a particular product in the past.

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

With Epos Now’s sales reporting, you can quickly access detailed breakdowns, analyze trends, and track top-selling products. Reviewers appreciate the comprehensive data, ease of extraction, and multiple filters, though some mention basic reports and occasional inaccuracies.

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Generate separate bills for various meals and combos within a complete order

Distribute a bill into multiple payers according to the proportion suggested by the payers

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (715)

3.8

Based on 715 reviews

## Pricing

Value for money

3.6 (668)

[View pricing plan details](https://www.capterra.com/p/152638/Epos-Now/pricing/)

Complete Solution

$349.00

Flat Rate,One Time

It includes:

-   80mm Ethernet Receipt Printer
-   Contactless Payments
-   Installation and Configuration
-   Personalised One-on-One Onboarding
-   Secure All-Metal Cash Drawer
-   Support
-   Unlimited Training & Coaching

Value for money

3.6 (668)

3.6

Based on 668 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (690)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (690)

3.6

Based on 690 reviews

## User reviews

Overall rating

3.8

Based on 715 reviews

Filter by rating

5(424)

4(61)

3(39)

2(22)

1(169)

Mentioned topic

Sorted by most recent

AU

Anonymous User

IT Support

Hospitality

### "Unannounced service disruption and poor communication impacting trading"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

April 23, 2026

Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system.

Pros

The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues.

Cons

Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Tabitha D.

Manager

Retail

### "We Love the Ease"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2026

Wonderful. We loved it so much we added a second cash register. And the second one was cheaper than the first time around.

Pros

Easy to use, great for all kinds of businesses. Wonderful customer service. I like that I can add employees or delete employees with ease. And each employee has their own security pin so there is no having to change the whole system.

Cons

When we were out of internet due to a storm our Epos would not run without internet for more than 1 day. We had to go old school with paper and calculator.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Our old cash register was a small manual one. this one helps keep up with the ease and pace of the business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

Godwin A.

Director

Supermarkets

### "Please for the love of God avoid them at all costs!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 4, 2026

Epos Now has got to be the worst company I have ever dealt with. First they conned me into getting their complete Epos solution by assuring me it would work with my Datalogic scanner and scale hardware. When it did not work and I complained, they claimed they never told me their solution would work with my hardware. When I made a data request to retrieve the chat between myself and their sales rep to prove I was right, I got nothing but excuses. After months of ignoring my requests, I gave them notice that I won't renew my subscription when the initial 12 month agreement ended. I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. Eventually they closed my account. Not trusting them, I contacted my bank to block them from debiting money from my account. Months later and they are still trying to collect money from my account. When I call or try to contact them via live chat, all I get is promises they'll get someone who can help to call me back, which they never do. I would not recommend Epos Now to even my worst enemy.

Pros

I find it very difficult to say there is anything I like about Epos Now after my experience. If I have to, I'd say having a convenient till system and back office available in one solution made the managing sales easier.

Cons

They would make up anything to sell their product and would ignore any request to cancel your subscription then keep charging you even after your subscription has been cancelled. Epos Now are a very unreliable and completely untrustworthy company.

Alternatives considered

[EPOS Direct](https://www.capterra.com/p/10032075/EPOS-Direct/)

Reasons for choosing Epos Now

There were a number of other products not listed. We chose Epos Now because they claimed that their complete solution could be integrated with the Datalogic scanner / scale which was installed for our conveyor belt checkout counter. It ended up not working and what followed was just lies and excuses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OZ

Onias Z.

Manager

Food & Beverages

### "Efficient and Perfect system which is easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

The best experience so far. I have not experienced any problems so far and If I do staff is always there to help.

Pros

Their payment system is well organised, no hidden costs as everything is straightforward. The system is simple and straightforward and has no complications, anyone can use it.

Cons

None as everything is tailored towards making the whole system robust. No loopholes identified so far..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bernie W.

Manager

Farming

### "Eftpos now POS "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 24, 2026

Terrible, slow with response eothey by email or phone, staff always used the " I'll have to check with management " excuse

Pros

Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation

Cons

Almost no customer support, tech support always bkamed our internet which is perfect. Our replacemnt alternative has had no such issue. Company made promises of credits and refunds, nover honoured

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2026

Dear Bernie, Thank you for taking the time to share your feedback. We’re sorry to read about the experience you’ve described and appreciate you outlining the challenges you faced with stock management, reconciliation, and support. At the moment, we’ve been unable to locate your account based on the details provided in your review. To allow us to properly investigate the issues you’ve raised, please email eposnowsocial@eposnow.com with your registered email address, business name, or any case reference you may have. Once we have this information, our team will review the situation and reach out to you promptly to assist further. Thanks, Epos Now

SJ

SANA J.

Direct

Retail

### "A Great Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2026

Fantastic and amazingly brilliant! They realky do pride in their customer services and go above af beyond to help

Pros

Fantastic service Great syatem set up easy to use A great company and brilliant staff Easy to approach

Cons

Nothing! I have been with Eposn since 2020 and they are briliant. I canot fault them with my persona experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Dear Sana, Thank you for taking the time to share your experience. We truly appreciate your kind words about the system and the support provided by the team. It’s wonderful to read that you’ve found the setup easy to use and that your experience with our staff has been so positive over the years. Your continued support since 2020 means a lot to us. If you ever need any assistance, our team will always be happy to help. Thanks again for your review, Epos Now

JH

Jason H.

Manager

Restaurants

### "Excellent system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2026

Excellent, very easy to use and setup. Great reporting and customer service! Staff is literally trained in a hour to use.

Pros

Great security and customer support! Very easy to use and has clear instructions when errors are made. Training others to use was a breeze.

Cons

If used daily the screen wears and starts to burn image though in just 4 years use. To replace is much more expensive then the original.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

security was not the best in my eyes or dependability.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Dear Jason, Thank you for taking the time to share your feedback. We appreciate you highlighting the ease of use, reporting features, and the support you’ve received from the team. It’s encouraging to read that the system has been straightforward to set up and that training staff has been quick and simple. Your comments regarding the screen wear are also noted, and feedback like this helps us continue improving our products and services. Please don’t hesitate to reach out if you ever need any assistance in the future. Thanks again for your review, Epos Now

HB

Hugo B.

Operation adm

Entertainment

### "Easy to use and clear information"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2026

With this tool information is clear and easy to be controled. I always know how sales are going on every time on real time.

Pros

Sales management es easy to control, information is clear. Reports are very useful and easy to get. In general usage is easy.

Cons

I have to turn off system to "refresh" when I add an item or change costs. It would be better if changes are saved on time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Dear Hugo, Thank you for your feedback! We’re delighted to hear that you find sales management easy to control, with clear information and useful reports. We appreciate your note about needing to refresh the system when making changes, and we’ll continue working on improvements to make updates smoother in real time. From Epos Now

SK

Shahzad K.

Director

Tobacco

### "So confortable easy for everyone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 16, 2026

Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly recommended for bussiness

Pros

Easy to use highly recommended we used more then one year so i preffer to get all kind of bussiness in uk

Cons

Its fully secure , but monthly charges its qute high for small business need to take review other all small bussiness then you understand

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Dear Shahzad, Thank you for your feedback! We’re glad to hear that you find the system easy to use and valuable, and that you would highly recommend it. We appreciate your comments regarding the monthly charges for small businesses, and we’ll take this into consideration as we continue to improve our services for all customers. From Epos Now

SM

Sarah M.

Owner

Food & Beverages

### "Overall very good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 11, 2026

Overall very good. Easy to use and understand and great support on hand if and when you need it. I would recommend this product

Pros

Great Customer Service - quick to respond and very patient Easy to use and understand. Loads more information available than I makes use of

Cons

Understanding the reports - but the information is probably there I just need to send some time on it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Dear Sarah, Thank you for your detailed feedback! We’re delighted to hear that you find the system easy to use, with great support readily available. It’s fantastic to know you feel confident recommending our product, and we appreciate your note about exploring the reports further—there’s plenty of valuable information there to discover. From Epos Now

[View all Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

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