# Q One Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Q One Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/152655/Q-One

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# 

 Q One Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Q One

## What is Q One?

Q One is a SaaS (software-as-a-service) single cloud-based, multi-channel, multi-currency, and multi-lingual market research platform offering a full range of features for research professionals and organization focusing on automating panel recruiting/management, incentivizing panel member, survey programming and data collection that increase panel engagement and collect real-time data driven insights.

## What is Q One used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/)[Community](https://www.capterra.com/community-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Q One

4.7 (11)

VS.

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting Price

$5000

per user, per month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.6 (10)

Value For Money

4.3 (6)

Value For Money

4.2 (10)

Customer Service

4.7 (7)

Customer Service

4.4 (10)

## Q One alternatives

[4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/)

Starting price

Contact vendor for pricing

[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Highest Rated

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting price

$55.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Forms

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Negative Feedback Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Question Branching

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Survey design technique that directs respondents to different questions based on their previous answers

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Surveys & Feedback

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Q One 40 features

Define levels of authorization for access to specific files or systems

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Create and send email blasts/campaigns

Reminders sent via email

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and edit a group of people's policy and members

The creation, development, and sharing of potentially innovative new ideas

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Distribute a survey via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Identify, track, and respond to negative feedback

Ability of websites, web applications, or mobile applications to function without an active internet connection

Practice of collecting data and responses for market research/surveys without an internet connection

Conduct and manage panel discussions for the purpose of market research

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Limit the number of participants with certain characteristics you want to complete the survey

Survey popup over a webpage to specific users based on their behavior

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Manage sample of audience for conducting market research surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Modifying a website's URL to enhance readability, branding, or campaign alignment

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.3 (6)

Basic

$5,000

Value for money

4.3 (6)

4.3

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.7

Based on 11 reviews

Filter by rating

5(8)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Global SHEQ Director

Management Consulting

### "Reliable and effective research management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 12, 2022

Q One is fit for purpose and yields reliable results. There are modern, professional templates available, that can be customized and branded. This looks official and our clients have expressed their content with the selection of this tool.

Pros

I use Q One to support my research and data management initiatives. My favorite feature is the customization of templates and branding, which provides professional outputs.

Cons

This tool works well for me. There are times it may become unresponsive, but this may be due to an unreliable wifi connection when I am working remotely.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jason G.

Client Services - Qualitative

Market Research

### "Combined Panel and Survey Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 4, 2020

The platform loads slowly, often taking 20-30 seconds to load a page when other websites are fast, and the way the information is payed out (grouped by type of info rather than all being under a project) causes confusion and unnecessary navigation. But, it is user friendly in clearly providing explanations for what the fields are asking for and how to set things up.

Pros

I am able to set up a project from scratch without the assistance of our tech department which pulls sample for us in our other platform Kinesis and sets up the links and connects the sample and links to the programming platform Decipher. This is far simpler - user friendly to set up, explaining step-by-step throughout the process such that we’ve had a couple of people set up projects without advanced training.

Cons

There are sections of information like ‘Invitations’, ‘Survey Overview’ and ‘Results’, so you would have to go into each of those three and search for your project in each. Rather than being organized by the type of information, there should be a search bar at the top throughout that lets you search for the project, and when you find it all of the information is available. Organize by project, not by info type. Also, the Overview page would be useful only if I could customize it, or if it pulled in only projects that are assigned to me. I don’t need to know about projects hat have incidence problems unless they are my projects.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Benjamin S.

Director of Field Operations

Market Research

### "RPV Q1 Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 25, 2020

Wonderful. After a year and a half or so, PM usability for RPV is quite efficient. Of course, there's always room to improve things.

Pros

Having an actual database, and running studies (front to back) within the same system.

Cons

No form of Mail Merge to send a general email. You can trick the system and set an internal link, removing it from the body of the email, but you cannot add fields in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PZ

Perla Z.

Client Services

Market Research

### "Powerful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2020

Pros

It is quite friendly to use, clear and with concise fields to enter/amend.

Cons

Can be very time consuming when entering multiple specialties and countries in one same request.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KV

Kate V.

Assistant Manager - Qualitative (Global)

Market Research

### "Comprehensive and Simple to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 20, 2020

We are still relatively new to Q One, having acquired a company which used it. We are working to determine whether to integrate our panel into Q One, or Q One into ours. Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully.

Pros

I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise. I also like that you can assign projects to people on the team as you build them so that hand-off is simple.

Cons

The platform is sometimes slow to navigate (took about 10 second to go to the 'Dashboard' page this morning) when other websites are not. I'd like the dashboard page to be more customizeable, so you could for example set your dashboard to only show your own projects, projects with issues, or other thresholds for them to appear there or viewing modes, rather than the views which appear ('Top 10 Projects' for example is not helpful - I need the bottom 10 to help my team, or only my own to manage my own projects best). I have not personally experienced this, but I was told by our trainer that Q One has issues with redirects to client software, when we want to drive our sample to a client-programmed survey, so we have avoided using it for that yet and unfortunately that accounts for enough of our projects that it has been a significant barrier to regular use, while the Kinesis platform we are currently using (poor user interface and limitations though it has) is much better suited for that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Associate, Client Services

Market Research

### "QOne works for everything I need it to"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 20, 2020

Pros

I like the ease of use, simple layout and how user friendly it is.

Cons

There really isn't anything that I don't like about this

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EF

Emina F.

Senior Project Manager

Market Research

### "Love Qone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2019

My experience is very positive, I have been using Qone for a long time now and it is always up to date. The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient.

Pros

Qone research platform provides all that Market Research needs, it is efficient and easy to use. The software streamlines internal processes to improve efficiency and cost-savings.

Cons

There are no cons, I am extremely happy with the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Michael S.

Account Manager

Market Research

### "Effective and Robust Market Research Software Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2019

Q One has everything I need in order to effectively complete the tasks I have an an account manager in market research. I use it on a daily basis and have a generally positive experience. I recommend this product to anyone wanting to increase the efficiency of their daily work experience/tasks.

Pros

\- Clear and neat interface - Easy to use - Work management (all in one product) - Efficient - Flexible. I can use it for exactly what I need without having more shoved on me.

Cons

I'd like the software to be a bit more automated. For example, when I'm reviewing market research capabilities for a specific profile in numerous countries, counting panel numbers can only be done one country at a time. I understand why it's currently set-up like this, but finding a solution to handle my aforementioned issue would be great. This isn't a critique against the platform as it's manual approach definitely has pros, but I feel it could be tailored a little more to help those with large work projects.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WM

Wes M.

President

Market Research

### "We're a big fan of Q One"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2019

Our experience has been very positive. Especially compared with another database solution we were originally working with.

Pros

The database software does everything we were promised, it makes us much more efficient. But even better has been the customer service. The Q One team is always ready to answer our questions and react to our comments to improve the product.

Cons

It wasn't available instantly. But we didn't expect it to be.

Reasons for choosing Q One

The alternative product was impressive, also. We chose Q One initially because they were working closely with our programming company, and we thought that would facility integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pam C.

Vice President

Market Research

### "Fantastic Resource"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2019

My experience has been fantastic! Q One has saved us time and enabled us to be more responsive to our clients. They regularly take our suggestions and implement those improvements across clients. As they build solutions, these benefits are offered to all clients which is fantastic!

Pros

I love the flexibility of the Qone software. The team has been very creative and was able to not only meet but exceed our expectations. They built a custom solution for us which is outstanding and has saved us so much time. Our clients love it too!

Cons

There are no downsides from my perspective.

Reasons for choosing Q One

Excellent customer service and positive referrals from other clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152655/Q-One/reviews/)

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