# Q One Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Q One Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/152655/Q-One --- # Q One Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Q One ## What is Q One? Q One is a SaaS (software-as-a-service) single cloud-based, multi-channel, multi-currency, and multi-lingual market research platform offering a full range of features for research professionals and organization focusing on automating panel recruiting/management, incentivizing panel member, survey programming and data collection that increase panel engagement and collect real-time data driven insights. ## What is Q One used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/)[Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Q One?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.qone-tech.com/&name=Q One) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Q One 4.7 (11) VS. [4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $5000 per user, per month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.7 (2,852) Value For Money 4.3 (6) Value For Money 4.5 (2,287) Customer Service 4.7 (7) Customer Service 4.5 (2,116) ## Q One alternatives [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Forms 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Data Import/Export 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Negative Feedback Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Question Branching 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Q One 40 features Define levels of authorization for access to specific files or systems Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Create and send email blasts/campaigns Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Organize and edit a group of people's policy and members The creation, development, and sharing of potentially innovative new ideas Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Identify, track, and respond to negative feedback Ability of websites, web applications, or mobile applications to function without an active internet connection Practice of collecting data and responses for market research/surveys without an internet connection Conduct and manage panel discussions for the purpose of market research Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Manage sample of audience for conducting market research surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Modifying a website's URL to enhance readability, branding, or campaign alignment Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.3 (6) Basic $5,000 Value for money 4.3 (6) 4.3 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 11 reviews Filter by rating 5(8) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Global SHEQ Director Management Consulting ### "Reliable and effective research management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 12, 2022 Q One is fit for purpose and yields reliable results. There are modern, professional templates available, that can be customized and branded. This looks official and our clients have expressed their content with the selection of this tool. Pros I use Q One to support my research and data management initiatives. My favorite feature is the customization of templates and branding, which provides professional outputs. Cons This tool works well for me. There are times it may become unresponsive, but this may be due to an unreliable wifi connection when I am working remotely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jason G. Client Services - Qualitative Market Research ### "Combined Panel and Survey Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 4, 2020 The platform loads slowly, often taking 20-30 seconds to load a page when other websites are fast, and the way the information is payed out (grouped by type of info rather than all being under a project) causes confusion and unnecessary navigation. But, it is user friendly in clearly providing explanations for what the fields are asking for and how to set things up. Pros I am able to set up a project from scratch without the assistance of our tech department which pulls sample for us in our other platform Kinesis and sets up the links and connects the sample and links to the programming platform Decipher. This is far simpler - user friendly to set up, explaining step-by-step throughout the process such that we’ve had a couple of people set up projects without advanced training. Cons There are sections of information like ‘Invitations’, ‘Survey Overview’ and ‘Results’, so you would have to go into each of those three and search for your project in each. Rather than being organized by the type of information, there should be a search bar at the top throughout that lets you search for the project, and when you find it all of the information is available. Organize by project, not by info type. Also, the Overview page would be useful only if I could customize it, or if it pulled in only projects that are assigned to me. I don’t need to know about projects hat have incidence problems unless they are my projects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Benjamin S. Director of Field Operations Market Research ### "RPV Q1 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 25, 2020 Wonderful. After a year and a half or so, PM usability for RPV is quite efficient. Of course, there's always room to improve things. Pros Having an actual database, and running studies (front to back) within the same system. Cons No form of Mail Merge to send a general email. You can trick the system and set an internal link, removing it from the body of the email, but you cannot add fields in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PZ Perla Z. Client Services Market Research ### "Powerful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2020 Pros It is quite friendly to use, clear and with concise fields to enter/amend. Cons Can be very time consuming when entering multiple specialties and countries in one same request. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KV Kate V. Assistant Manager - Qualitative (Global) Market Research ### "Comprehensive and Simple to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 20, 2020 We are still relatively new to Q One, having acquired a company which used it. We are working to determine whether to integrate our panel into Q One, or Q One into ours. Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully. Pros I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise. I also like that you can assign projects to people on the team as you build them so that hand-off is simple. Cons The platform is sometimes slow to navigate (took about 10 second to go to the 'Dashboard' page this morning) when other websites are not. I'd like the dashboard page to be more customizeable, so you could for example set your dashboard to only show your own projects, projects with issues, or other thresholds for them to appear there or viewing modes, rather than the views which appear ('Top 10 Projects' for example is not helpful - I need the bottom 10 to help my team, or only my own to manage my own projects best). I have not personally experienced this, but I was told by our trainer that Q One has issues with redirects to client software, when we want to drive our sample to a client-programmed survey, so we have avoided using it for that yet and unfortunately that accounts for enough of our projects that it has been a significant barrier to regular use, while the Kinesis platform we are currently using (poor user interface and limitations though it has) is much better suited for that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Associate, Client Services Market Research ### "QOne works for everything I need it to" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 20, 2020 Pros I like the ease of use, simple layout and how user friendly it is. Cons There really isn't anything that I don't like about this Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EF Emina F. Senior Project Manager Market Research ### "Love Qone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2019 My experience is very positive, I have been using Qone for a long time now and it is always up to date. The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient. Pros Qone research platform provides all that Market Research needs, it is efficient and easy to use. The software streamlines internal processes to improve efficiency and cost-savings. Cons There are no cons, I am extremely happy with the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. Account Manager Market Research ### "Effective and Robust Market Research Software Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2019 Q One has everything I need in order to effectively complete the tasks I have an an account manager in market research. I use it on a daily basis and have a generally positive experience. I recommend this product to anyone wanting to increase the efficiency of their daily work experience/tasks. Pros \- Clear and neat interface - Easy to use - Work management (all in one product) - Efficient - Flexible. I can use it for exactly what I need without having more shoved on me. Cons I'd like the software to be a bit more automated. For example, when I'm reviewing market research capabilities for a specific profile in numerous countries, counting panel numbers can only be done one country at a time. I understand why it's currently set-up like this, but finding a solution to handle my aforementioned issue would be great. This isn't a critique against the platform as it's manual approach definitely has pros, but I feel it could be tailored a little more to help those with large work projects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WM Wes M. President Market Research ### "We're a big fan of Q One" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2019 Our experience has been very positive. Especially compared with another database solution we were originally working with. Pros The database software does everything we were promised, it makes us much more efficient. But even better has been the customer service. The Q One team is always ready to answer our questions and react to our comments to improve the product. Cons It wasn't available instantly. But we didn't expect it to be. Reasons for choosing Q One The alternative product was impressive, also. We chose Q One initially because they were working closely with our programming company, and we thought that would facility integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Pam C. Vice President Market Research ### "Fantastic Resource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2019 My experience has been fantastic! Q One has saved us time and enabled us to be more responsive to our clients. They regularly take our suggestions and implement those improvements across clients. As they build solutions, these benefits are offered to all clients which is fantastic! Pros I love the flexibility of the Qone software. The team has been very creative and was able to not only meet but exceed our expectations. They built a custom solution for us which is outstanding and has saved us so much time. Our clients love it too! Cons There are no downsides from my perspective. Reasons for choosing Q One Excellent customer service and positive referrals from other clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152655/Q-One/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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