---
title: "EventX Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about EventX Software - reviews, pricing plans, popular comparisons to other Festival Management products and more."
source_url: "https://www.capterra.com/p/152669/EventXtra/"
page_type: "product"
language: "en"
---

# 

 EventX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EventX

## What is EventX?

EventX is a leading provider of event management software solutions specializing in Asia including China, for both event organizers and participants catering to over 135 countries and organizing over 10,000 events with over 5M attendees. The company offers both virtual and hybrid event solutions used by companies, organizers, and all leading trade bodies in Asia including HKTDC, Alibaba, Reed, and many more.

## What is EventX used for?

[Virtual Event](https://www.capterra.com/virtual-event-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EventX?[Manage this product listing](https://www.g2.com/products/eventx/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EventX

5.0 (5)

VS.

[4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (5)

Ease Of Use

4.5 (1,098)

Value For Money

4.6 (5)

Value For Money

4.4 (878)

Customer Service

5.0 (4)

Customer Service

4.5 (989)

## EventX alternatives

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Highest Rated

[Accelevents](https://www.capterra.com/p/144596/Accelevents/)

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144596/Accelevents/)

[Eventzilla](https://www.capterra.com/p/117828/Eventzilla/)

[4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/117828/Eventzilla/)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

[4.6 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

## FAQs about EventX

Overview

### What company size and specific industries is EventX built for?

EventX is designed for companies in the event industry, including event agencies, trade shows, exhibitions, conferences, marathon runs, sports events, online events, event ticketing, and workshops. It suits organizations of varying sizes that plan, manage, or host live and virtual events.

Features and Usability

### What are the key features of EventX?

EventX offers event management and lead generation as core features, along with attendee management, registration management, and ticketing for attendee handling. It also includes event scheduling, online registration, payment processing, reporting/analytics, and live streaming, plus virtual lobby, real-time chat, badge management, and survey/poll management.

Getting Started and Support

### What training and onboarding options does EventX offer?

EventX provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does EventX offer?

EventX offers 24/7 live rep support and chat. These channels give users direct access to help at any time and through messaging. No reviewer feedback on support is available here, so support experience details such as response speed or helpfulness cannot be stated.

## Features

AI summary

Based on 2,000 Festival Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing virtual event software:

-   **Presentation Streaming** (**69%** of reviewers rated this feature as critical)
-   **Registration Management** (**62%**)
-   **Live Streaming** (**56%**)

EventX includes **Registration Management** and **Live Streaming**, giving teams the tools to handle attendee sign-ups and broadcast event content in real time. However, it does not offer **Presentation Streaming**. Instead, it provides **Event Management** (**60%**), which can help organizers coordinate event logistics and keep sessions, speakers, and attendee details organized in one place, helping businesses run virtual events more efficiently.

Live Streaming

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Live stream to multiple devices simultaneously

Badge Management

3.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create, manage, and print wearable badges

Online Registration

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Real-time registration over the web

Real-Time Chat

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Attendee Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Email Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

EventX 21 features

### All Features
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Badge Management: Create, manage, and print wearable badges
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Email Marketing: Create and send email blasts/campaigns
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Live Streaming: Live stream to multiple devices simultaneously
- Online Registration: Real-time registration over the web
- Payment Processing: Accept, record, and reconcile financial transactions
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Social Promotion: Market event via social media tools
- Sponsorship Management: Raise funds via sponsors and grants
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Ticketing: Customize, sell, and distribute tickets
- Virtual Lobby: Virtual waiting area for attendees
- Weddings/Parties: Software that specializes in weddings, public and private parties

---

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Features

5.0 (5)

5.0

Based on 5 reviews

## Pricing

Value for money

4.6 (5)

### Starting price

Free trial available

Value for money

4.6 (5)

4.6

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AL

Andrew L.

Channel Account manager

Information Technology and Services

### "Great for interacting with your audience and building an online community"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 4, 2022

Pros

EventX is great for webinars or online workshops. It gives the host more command over the audience and encourages interactions, which usually is a major headache when hosting any online events.

Cons

I feel like it is a bit hard to get people to go to the networking lounge. In physical events, people tend to mingle and chat spontaneously, but online chat rooms often feel like putting people under the spotlight and many will shy away from that. It will be nice to have some tools to break the ice in the chat room.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Karin C.

Executive Committee

Non-Profit Organization Management

### "The best networking platform in 2021"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2021

We've been looking for a virtual event platform that enables cross-border networking and interactive experiences for audiences and EventX is a perfect fit! Our past events were more like a one-way webinar but this product allows us to be connected and build community in a more effective way with the features of networking lounge, speed networking, instant chat, member badges, etc. Our teams across Australia, Hong Kong and Singapore love the experience a lot and thank you for creating a great product with both professional and lively vibe.

Pros

The networking feature is the most unique one among all other event tools. Also It's a one-stop event management tool that helps us to streamline our operations -- from email marketing, event registration, speaker management, networking, chats, event analytics, etc. Very user-friendly and beautiful interface. The team has been super helpful in making sure we have a great experience and understanding our event needs afterward. Definitely a great help to organizations with monthly events to manage.

Cons

As we have different parties to manage during the whole event process, we'd appreciate it if there are more features to set our speakers up for success, e.g. reminder emails with simple setup instructions, timekeeper, etc.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Alvin S.

Founder/ CEO

Public Relations and Communications

### "100 Series Live Pitching 2021 Season Two Virtual Ceremony Onboarding EventX"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2021

Pros

I like the overall user interface and the design is very nice. Planning the agenda is so easy with the built in editor for entering description, uploading pictures, videos and embedded link of YouTube videos.

Cons

Pretty satisfied at this moment of time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Ada L.

Manager

Civic & Social Organization

### "EventXtra is well-designed and great for event organizers to streamline tedious stuff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2020

EventXtra is awesome for event organizers, with intuitive interface so super easy-to-use

Pros

EventXtra has effectively streamlined the whole event management process and is so far the best tool I've used after trying a couple of others. In a gist, it can: Create event registration form; Support credit card payment for tickets; Integrate registrants from other promo channels like Eventbrite; Send out personalized confirmation and reminder via email and SMS; Smoothen check-in process; Print out badges; Send out thank you email and survey. I really like their Check-In app which can project real-time check-in statistics, which is really helpful when reporting such figures to management with breakdown on guest category, and to see which guests are VIP so the staff at reception counter know which badges to hand out. Check-in can be done via QR code scanning, searching on guest name or company name, and it also supports walk-in registration. Another great feature is the "Bulk Update", meaning guest details can be updated in bulk immediately, but not edit the details one-by-one. This is especially important for event organizers who always need last minute change and want to get it done without waiting a third-party agent to respond.

Cons

Not really. EventXtra has helped tremendously, and with a very clear and user-friendly interface anyone should be able to use it without much guidance. Just some tips - 1) Remember to update the check-in app on mobile device and make sure it's the latest version. 2) When in doubt when using the tool, it's worth to check-out their FAQs, which is actually quite detailed and probably gets answered faster than calling up a CS rep.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

John C.

Event Team

Information Technology and Services

### "Great product and all features in one place"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2016

I used eventxtra to manage my event workflow, the experience was great. eventxtra contains a all-rounded features in one place, from event registration, sending email to my guest, onsite check-in and badge printing, survey, and reports, etc. it really save me much manual work, and time

Pros

simple to use, all-in-one platform, data analysis

Cons

best work for event size more than 50 pax

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2020

Thanks for the choosing us in your event.

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