# iRecall Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iRecall Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/152672/iRecall --- # iRecall Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iRecall ## What is iRecall? iRecall: Engage, Remind, Review \* Engage:Timely education and advice so pet owners become active partners in their pets health. Create your own marketing campaigns or use our library of templates. \* Remind: A suite of deceptively simple text, email and postal reminder services to book, apply or re-purchase treatments and services. Remind 100% of clients 100% of the time \* Review: Responsive surveys providing immediate client feedback, generating positive online reviews. ## What is iRecall used for? [Veterinary](https://www.capterra.com/veterinary-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iRecall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.virtualrecall.com/&name=iRecall) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iRecall 5.0 (8) VS. [### Vet Report](https://www.capterra.com/p/235060/Vet-Report/) [4.8 (4)](https://www.capterra.com/p/235060/Vet-Report/#reviews) Starting Price Contact vendor Starting Price $65 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (8) Ease Of Use 4.5 (4) Value For Money 4.8 (6) Value For Money 5.0 (4) Customer Service 4.9 (7) Customer Service 5.0 (4) ## iRecall alternatives [AHMS](https://www.capterra.com/p/118851/AHMS/) [2.0 (2)](https://www.capterra.com/p/118851/AHMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118851/AHMS/) [Asteris](https://www.capterra.com/p/214763/Asteris-Keystone/) [4.5 (2)](https://www.capterra.com/p/214763/Asteris-Keystone/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214763/Asteris-Keystone/) [Metron](https://www.capterra.com/p/145783/Metron/) [2.0 (1)](https://www.capterra.com/p/145783/Metron/#reviews) Starting price $799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145783/Metron/) Highest Rated [Trupanion](https://www.capterra.com/p/230824/Trupanion/) [5.0 (1)](https://www.capterra.com/p/230824/Trupanion/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230824/Trupanion/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Prescription Processing Enables pharmacists to process single or multiple prescriptions simultaneously Reminders Timed notification for any upcoming task, deadline, appointment, or activity Treatment Planning Create treatment plans that document interventions and outcomes to track patient progress iRecall 4 features Automated reminders and confirmations for booked appointments and events via text or email Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Create treatment plans that document interventions and outcomes to track patient progress Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.8 (6) ### Starting price Contact vendor for pricing Free trial available Value for money 4.8 (6) 4.8 Based on 6 reviews ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Jessie M. Veterinary Nurse Veterinary ### "iRecall - highly recommended addition to your current set up " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2024 iRecall has been an excellent addition to our practice as it significantly reduced the time spent producing and double checking reminders. We use the vaccine & parasiticides module alongside our own reminders set up in RxWorks and this has proved beneficial. The system is reliable and works seamlessly in the background. Any minor issue I have had with wording or set up of the reminders is quickly resolved via email or phone call with the team. Pros iRecall has lessened the workload of producing patient reminders significantly. It is a reliable addition to our current vet software/patient reminder set up. Cons There was quite a bit time and info required for the initial set up/integration but once we had that sorted it has been running itself in the background perfectly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Liz G. Practice Manager Veterinary ### "iRecall - Incredible results in 3 months!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 4, 2019 Overall, I have been very impressed with iRecall. Over the last 12 months, before iRecall, our parasiticide sales have been declining. With the implementation of the iRecall Reminder System, these sales are slowly back on the rise - something I really didn't expect to happen! Our clients are coming back nto the clinic, and getting in touch with us more often about the best products for their pets. Pros Ease of use is brilliant. The setup is painless, and daily monitoring through the iRecall Dashboard is clear and concise. Tracking of messaging is valuable to our clinic, and seeing exactly what text was sent out is very handy to review. Cons Cost was a concern for our clinic initially, but iRecall is increasing our profits in both parasiticides and vaccinations. It has taken about 2-3 months for the profitability to show. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Laurie P. pacs support assistant Hospital & Health Care ### "iRecall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 8, 2019 Pros I like the layout and ease of use of the software. A lot of features that make it easy to use. Cons I don't like that it closes after just a short time of inactivity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shayne A. Vet Nurse Veterinary ### "Quality Service & Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2018 Pros Set and forget reminders & real time evaluation of effectiveness. User friendly and easy to use. Cons Nil. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2018 Hi Shayne Thanks very much for your review - we're very pleased that you are so happy with the service. GM Georgie M. Practice Manager Veterinary ### "fantastic service! Straight forward, easily integrates with RxWorks, clients love the SMS reminders " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2018 freeing up staff time on generating reminder runs, printing, folding & posting, more vaccinations done at the time of being due, in some cases even coming in a few weeks early. Steady flow of vaccination appointments with daily reminders (previously with fortnight reminder run there would be peaks & troughs of vaccination appointments). Pros Love that the SMS shows our clinic name, daily reminders are sent without any manual processing, saves staff time to print & fold letters, saves printing & postage costs. Clients love the reminders plus a link can be included for our website bookings Cons only comment would be re: parasiticide reminders - reminder is generated from the purchase date & sometimes this doesn't match with the clients actual dosing date. A bit of a fiddle to modify in Rworks as involves creating a new visit & adding a no charge entry for the desired product, in order to make reminder be generated for correct dosage date. Despite this, overall not to many comments from owners about incorrect dosing dates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GL Georgia L. Veterinarian ### "Customised experience and a streamlined vision forward " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 1, 2018 Pros Simple to use and easy to set up, easy to expand and add improved services for better client care, and , in turn, patient outcomes Cons I would find it helpful if there were a list of ways to use the service, eg ideas for expanding the concept Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Veterinary Surgeon Veterinary ### "Easy to use and very reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2018 Improved reminder compliance and reduce staff time processing reminders. Pros Easy of use and great customer service. The web portal is easy to navigate and see where different reminders are up to. Cons Linking the VPMS, confusing for me but the staff know what they are doing. The reminder compliance stats on the portal are a bit difficult to understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IR Ian R. Principal Veterinarian ### "iRecall has been a great initiative in our practice & very well received by our clients & staff." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 18, 2017 Pros The reminders are sent out on time without any fuss to our clients phones or emails. The clients have been really supportive & thank us for the initiative. We are also seen as being progressive & using technology to keep in touch with our clients & enhance the quality of patient care that we offer. There is no waste of staff time with printing & enveloping of mail, plus the huge saving in postage. We can easily customise it to suit changes to reminders. iRecall has grown our business with vaccinations, parasiticides and flea & tick products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2017 Hi Ian Thanks very much for this review - we're delighted to be working with 4 Paws and are very pleased that things continue to go well for you. [View all Reviews](https://www.capterra.com/p/152672/iRecall/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)