# VacationLabs Booking Engine Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VacationLabs Booking Engine Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more.

Source: https://www.capterra.com/p/152675/VacationLabs-Booking-Engine

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# 

 VacationLabs Booking Engine Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VacationLabs Booking Engine

## What is VacationLabs Booking Engine?

VacationLabs lets tour operators focus on creating unforgettable experiences for their customers. The rest are left to the automatic & smart Booking Engine that takes care of processing bookings, payments in multiple currencies, sending confirmation emails, reminder emails, feedback requests, reports, and more. Being connected to business on-the-go with the mobile app is a huge bonus. And now, tour operators can also get a stunning website with the powerful VacationLabs Travel Website Builder.

## What is VacationLabs Booking Engine used for?

[Tour Operator](https://www.capterra.com/tour-operator-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$12

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VacationLabs Booking Engine

4.7 (16)

VS.

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting Price

$12

Flat Rate, Per Month

Starting Price

$79

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (16)

Ease Of Use

4.7 (524)

Value For Money

4.7 (16)

Value For Money

4.7 (498)

Customer Service

4.8 (16)

Customer Service

4.8 (518)

## VacationLabs Booking Engine alternatives

[4.7 (452)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (236)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (1,124)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/152675/VacationLabs-Booking-Engine/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Itinerary Creation

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Website Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Activities Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows businesses to offer customers reservations for a variety of activities.

Payment Processing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Pricing Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

Promotions Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

VacationLabs Booking Engine 8 features

Allows businesses to offer customers reservations for a variety of activities.

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Accept, record, and reconcile financial transactions

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Timed notification for any upcoming task, deadline, appointment, or activity

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Built-in website builder or integration with third-party site

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.7 (16)

Free Trial

[View pricing plan details](https://www.capterra.com/p/152675/VacationLabs-Booking-Engine/pricing/)

Basic Travel Website Builder

$12.00

Flat Rate,Per Month

It includes:

-   1 GB Storage
-   2 Staff Accounts
-   45 Pages
-   5 GB/Month Bandwidth
-   Assissted Content Upload
-   Basic Website Template
-   Inquiry Forms
-   Tour/Activity CMS

Pro Travel Website Builder

$27.00

Flat Rate,Per Month

It includes:

-   25 GB/Month Bandwidth
-   3 Staff Accounts
-   5 GB Storage
-   Assissted Content Upload
-   Bulk Content Uploader
-   Inquiry Forms
-   Premium Website Template
-   Tour/Activity CMS
-   Unlimited Pages
-   Website Search Feature

Basic Booking Engine

$25.00

Flat Rate,Per Month

It includes:

-   2 Staff Accounts
-   360 Bookings Per Year
-   8 Free Product Uploads
-   Agent Logins
-   Marketplace Integrations

Pro Booking Engine

$60.00

Flat Rate,Per Month

It includes:

-   15 Free Product Uploads
-   1800 Bookings Per Year
-   3 Staff Accounts
-   Agent Logins
-   Audit Log
-   Bulk Rate Manager
-   Marketplace Integrations
-   Multilingual Booking Forms

Value for money

4.7 (16)

4.7

Based on 16 reviews

## Support, customer service and training options

Customer Service

4.8 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (16)

4.8

Based on 16 reviews

## User reviews

Overall rating

4.7

Based on 16 reviews

Filter by rating

5(11)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AC

Ashish C.

CEO

Airlines/Aviation

### "5 Star Solution for Travel Website "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2025

Big solution for building a website for your travel business. Vacation Labs you provided best solution for all Travel Partners.

Pros

Ease in your website building. All the options provided are pretty Simple to use. We really don’t need any technical person to create our website.

Cons

Selection of languages as there are so many languages choice must be as per Clients requirements & perspectives.

Switched from

[AWS Systems Manager](https://www.capterra.com/p/234696/AWS-Systems-Manager/)

As Vacation Labs providing the Best solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sunny C.

ceo

Transportation/Trucking/Railroad

### "Best Booking Engine"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2025

My experience with \[sensitive content hidden\] was always good and fullfilling one .The support provided was top notch and the system is hardly down.

Pros

Super easy and super affordable to use.Helped our business alot during the initial years no headache and no need to setup an independent booking engine.

Cons

All the features are extremely good and very easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Pranay S.

CEO

Airlines/Aviation

### ""VERY EASY AND COMPLETELY MODERN" !"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 26, 2018

Pros

IT IS USER FRIENDLY , EVEN FOR A NON DEVELOPER IT IS HAS ALL YOU NEED FOR MAKING A WEBSITE

Cons

NOT TOO MANY OPTIONS NOT MANY OPTIONS FOR ACCOUNTING

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

### "Made online booking easy and quick."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 20, 2018

Pros

The people behind this have thought this through. They've understood how the tourism industry works and are quick to adapt to changes and suggestions.

Cons

India's tourism industry is hugely price sensitive and this software works best for larger companies with low price points and high online traffic. For niche players working in the upper end of the market segment, it could be an expensive proposition.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Arun C.

CEO

### "Vacation Labs has been a great product for the field of Travel Operators"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2018

Pros

\* Flexibility \* Support \* Booking Engine \* Easy of Use Best Support System at time of the hour

Cons

\* Customer Login not available \* Personal unique edits not possible (can't expect the same also considering the project scale)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Saurabh T.

Director and Co-founder

Recreational Facilities and Services

### "VacationLabs has simply made our business process smooth and smart. They are just too good!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2018

Most importantly it saved time and made the business process efficient. Additionally it has also helped us analyse the data efficiently and has motivated us to go more digital to grow our business. We are very thankful to the awesome team at VacationLabs!

Pros

Most importantly it is a very well thought of software and addresses a lot of pain points that a tour operators especially the one who is in domain of fixed date group departure faces.

Cons

Look & feel and customization level. With VacationLabs providing this software to hundred and thousands of operators in same industry in coming days, they must work on these 2 things seriously if they really want to keep uniqueness of each organization intact.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Leroy D.

Owner

Hospitality

### "Easy to use and great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2018

Before using this software, we used to have pay cash on day of tour, which used to lead to few no shows and hassle of accounts, but with VL Software now all our bookings, payments are in one place and the revenue has increased multiple times.

Pros

Ease of Adding data and the booking system. The themes available as well as multiple currency options offered

Cons

Still awaiting shopping cart , i hope they will add soon as assured by the technical team at vacation labs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Adrian L.

Assistant Manager - (Bookings & Partnership)

Leisure, Travel & Tourism

### "Vacation labs has taken away the old school style of maintaining excel sheets making life easy !!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2018

Vacation labs has made it easy to record bookings by keeping all your data compiled under one hub which can be easily understood and extracted whenever you need it. This has taken the old school way of excel sheets. The SAS gives you a neat looking website which supports the backend.

Pros

1) Simple to use and understand 2) User Friendly 3) Auto Generated emails are sent as programmed 4) Customer Details are registered 5) Tweaking for customer details or adding tours is avaaible 6) Transition from Old website to new website was very smooth 7) Registered bookings can be extracted to a .csv file 8) Website look and feel can be easily modified

Cons

1) Pictures uploaded on the website have a very bad cropping ratio 2) Picture do not get uploaded in the same HD format 3) Features like percentage commission for each variant is unavailable 4) Reporting can be a lot more better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Pradeep K.

Founder

### "It was really a good experience. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 11, 2018

Pros

I like as it is easy to use and support team is always there to support. I like as you are updating it regularly.

Cons

There are some features which we need to work on. For example, if you are changing the password of your VL it will still be open if you have saved your old password. Also I want to give access to my other team member but without giving them guest's contact details, but could not find that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vipin s.

Managing Director

### " Switching from our old website to new one with vacation labs eased our office work load. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 8, 2018

Pros

Ease of taking care of our website by ourself and back end office. We can edit any thing in our website any time and back end office system has cut down the workload in office.

Cons

There is nothing as such i think is not good in this software. every thing works well as per our needs in ur website.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152675/VacationLabs-Booking-Engine/reviews/)

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