Basic Travel Website Builder
- 1 GB Storage
- 2 Staff Accounts
- 45 Pages
- 5 GB/Month Bandwidth
- Assissted Content Upload
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Pros
The video tutorials they share are of great help to use multiple functionalities. With reasonable pricing plans to choose from, we are happy to recommend VL to all tour operators like us.
It met our requirements and we got a very good value for money deal. The specific parameters which cover a variety of business requirements are impressive.
Cons
Pictures uploaded on the website have a very bad cropping ratio. Picture do not get uploaded in the same HD format.
We have a very low customer dissatisfaction level due to minimized system errors.
"Vacation labs has taken away the old school style of maintaining excel sheets making life easy !!"
Overall: Vacation labs has made it easy to record bookings by keeping all your data compiled under one hub which can be easily understood and extracted whenever you need it. This has taken the old school way of excel sheets. The SAS gives you a neat looking website which supports the backend.
Pros: 1) Simple to use and understand 2) User Friendly 3) Auto Generated emails are sent as programmed 4) Customer Details are registered 5) Tweaking for customer details or adding tours is avaaible 6) Transition from Old website to new website was very smooth 7) Registered bookings can be extracted to a .csv file 8) Website look and feel can be easily modified
Cons: 1) Pictures uploaded on the website have a very bad cropping ratio 2) Picture do not get uploaded in the same HD format 3) Features like percentage commission for each variant is unavailable 4) Reporting can be a lot more better
"Simple and Intuitive Reservations System"
Overall: For a rapidly growing business, we found the Vacation Labs team personable and yet professional, who engaged well with our business model. The support response is very good with a select few team members in charge of our account allowing follow on queries to be solved efficiently through good direct knowledge of our product. We have a very low customer dissatisfaction level due to minimized system errors. The rates are competitive for the system and service provided.
Pros: It's a simple to use customer interface and tours booking system. The system is user-friendly and intuitive, allowing quick training of our new staff.
Cons: There are continued work arounds being jointly developed currently so it is not perfect. Being able to assign tour group bookings to our on the road staff and allowing automatic combination tours are examples still being worked on. The use of Paypal is still an issue at times.