WebReserv

WebReserv

4 / 5 6 reviews

Who Uses This Software?

Tours and recreational activities, rentals and lodgings


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.99/month
  • Pricing Details
    SILVER account: 19,99 EUR. GOLD account: 39,99 EUR
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • WebReserv
  • www.webreserv.eu
  • Spain

About WebReserv

WebReserv manages the entire booking process for you. Our online booking calendar shows your products availability, collects the customer information, handle payments, sends auto confirmations, informs you when you receive a new booking, provides real time availability for your inventory, and gives you reports and statistics. The system provides you with an amazing tool to manage it all in a few clicks.


WebReserv Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

WebReserv Reviews Recently Reviewed!

Just hope you don't have a problem that needs fixing!!!

Mar 12, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Cons: When a problem occurs, it can take a very long time resolve and business on the internet moves too quickly for Webreserv.

Overall: We have been using Webreserv for a few years now and it was time consuming to set up. The tech support person is great IF you can get a hold of her AND you don't have any problems on the weekend. It can take up to 3 or 4 days to return a call and we have had significant issues with our customers being able to pay for their reservation without having to call us (defeats the purpose of online payment). I have had a change request for 3 years in being able to better customize the end of month reports for finances and have yet to have a response from their "Engineering Team".
We are currently shopping a new reservation software company because of all the problems we are having with Webreserv!!!

Recommendations to other buyers: I wouldn't recommend it

Great, once you've taught yourself how to use it.

Sep 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: works well once you've figured out how to use the functionality

Cons: takes time to find how to use it to its best ability , It's not the most intuitive software to use. lots of trial and error.

Overall: It's not the most intuitive software to use, only through lots of trials and errors did the system start working for me, and this was quite time consuming.

Newton Hall

Aug 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. The support from Baptiste has been phenomenal and I would not be surprised if he sleeps in the office. Very professional and keeps you updated with everything.

Cons: No Cons

Overall: I have been using this software for about five years now and I have been very happy with the performance to date. The software requires very little manual intervention and allows us to accept bookings 24/7 - which is exactly what we were looking for.

Recommendations to other buyers: If you are looking for a system which is well supported and easily integrated - this is the one for you.

Great software for booking off all activities++

Jun 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is a very flexible and easy to use booking software! We are using it for various outdoor activities such as: kayaking, guided trips, boat hire and fishing trips.

We would absolutely like to reccomend it!

Vendor Response

by WebReserv on June 28, 2016

Hi Thomas, Thanks for the great review. I hope you keep using WebReserv for many years. Sincerely, The WebReserv Team

Professional booking-solution and perfect customer service at an unbeatable rate

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - flexible booking system
- not commission based
- very helpful and friendly customer support
- report system
- multi-user-option

Overall: Switching from sluggish excel-sheet-based booking-organisation to the neat webreserv-booking-solution was one of the best business-moves so far. Easy and self-explanatory interfaces, the well arranged booking-calender, a useful report-system and the multi-user-option make it easy as pie to administrate our surf-schools in Spain and Morocco. And the best thing is: if there is something you don't know how to do, if there are any questions - you will never have to wait for a perfect and prompt response from the customer support - including weekends and holidays...

I did a lot of research on different booking-solutions and webreserv is definitely the most flexible one with the most appealing pricing-scheme.

Vendor Response

by WebReserv on June 28, 2016

Dear Peter, Thanks for that great review. We are happy to have you as part of our clients. Sincerely, The WebReserv Team

Absolutely Superb and Service Outstanding.

Jun 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Baptiste !!! He is wonderful - at the early stages every email I sent him with queries he reverted to me within minutes ! Top class service for a top class product.Keep up the good work Baptiste and I look forward to working with you for many years.Thank you for your patience!

Cons: Nothing.

Overall: I have had the WebReserv installed for a number of years now and cannot recommend it highly enough.It is the best booking system ever.So easy to manage and so clear with bookings.

Recommendations to other buyers: Go and install it ! One will not regret it.

Vendor Response

by WebReserv on June 28, 2016

Dear Catherine, Thank you very much for the kind review. We will keep doing our best to answer your booking needs. Sincerely, The WebReserv Team