--- title: "QuestionPro Communities Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QuestionPro Communities Software - reviews, pricing plans, popular comparisons to other Recurring Billing products and more." source_url: "https://www.capterra.com/p/152702/QuestionPro-Communities/" page_type: "product" language: "en" --- # QuestionPro Communities Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) QuestionPro Communities ## What is QuestionPro Communities? Treat your customers like customers -- not email addresses! Recruit and maintain your own Online Community for feedback. QuestionPro communities provides services for creating a customized portal for your customers. You can create targeted segments and send surveys and other email based marketing material to your customers. ## What is QuestionPro Communities used for? [Community](https://www.capterra.com/community-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3000 Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuestionPro Communities?[Manage this product listing](https://www.g2.com/products/rebar-subscription-billing-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuestionPro Communities 4.0 (5) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $3000 Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.7 (5,194) Value For Money 4.5 (4) Value For Money 4.5 (3,638) Customer Service 4.0 (5) Customer Service 4.6 (3,667) ## QuestionPro Communities alternatives [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,220)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Discord](https://www.capterra.com/p/240238/Discord/) [4.6 (542)](https://www.capterra.com/p/240238/Discord/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/240238/Discord/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) [4.2 (819)](https://www.capterra.com/p/227175/Yammer/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227175/Yammer/) [View all alternatives](https://www.capterra.com/p/152702/QuestionPro-Communities/alternatives/) ## FAQs about QuestionPro Communities Overview ### What company size and specific industries is QuestionPro Communities built for? QuestionPro Communities is designed for Fortune 100 companies, academic institutions, small businesses, and individual researchers. It serves organizations and users across a wide range of sizes, from large enterprises to smaller teams and solo research professionals, in more than 100 countries. Features and Usability ### What are the key features of QuestionPro Communities? QuestionPro Communities offers content management, discussions and forums, and feedback management for collecting and organizing input. It also includes membership management, group management, and a member directory for managing participants, plus moderation, gamification, ideation, event management, and website management for running community activities. Getting Started and Support ### What training and onboarding options does QuestionPro Communities offer? QuestionPro Communities offers in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided remote learning, webinars provide scheduled group presentations, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does QuestionPro Communities offer? QuestionPro Communities provides 24/7 Live Rep and chat support. These channels give users direct access to help at any time, with the two options suited to quick questions and real-time issue resolution. ## Features AI summary Based on 4,509 Recurring Billing reviews Capterra reviewers highlight the following features as the top priorities when choosing community software: - **Chat/Messaging** (**48%** of reviewers rated this feature as critical) - **Membership Management** (**44%**) - **Content Management** (**42%**) QuestionPro Communities includes **Membership Management** and **Content Management**, giving teams the tools to organize member access, manage participation, and keep community resources structured and up to date. However, it does not offer **Chat/Messaging**. Its support for **Membership Management** and **Content Management** helps businesses maintain an organized community experience, control how members interact with the platform, and provide teams with a clear way to manage content at scale. Membership Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Content Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Group Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Organize and edit a group of people's policy and members Ideation 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important The creation, development, and sharing of potentially innovative new ideas Feedback Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Member Directory 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group QuestionPro Communities 11 features ### All Features - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Event Management: Schedule and manage the logistics of activities and other gatherings - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Management: Organize and edit a group of people's policy and members - Ideation: The creation, development, and sharing of potentially innovative new ideas - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Moderation: Controls/tools to moderate the session - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 4.5 (4) Free Trial Free Version Basic $3,000 Per Year Value for money 4.5 (4) 4.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (5) 4.0 Based on 5 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(2) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent LB Lori B. Administrator Non-Profit Organization Management ### "Great program for Non-Profit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2026 So easy to contact and the platform very user friendly the team collaboration and being able to get assistance when needed Pros Customer Service and the connectivity very pleased with this platform and will have used it for many years Cons I have nothing negative / love everything really nothing negative to say I have used this platform for may years Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kasey S. Executive Director Education Management ### "Great Features and Ease of Use for a Nonprofit Org" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 27, 2026 The experience has been positive overall! We have been using Questionpro for about 5 years now. I would recommend this survey tool to other small businesses. Pros I like the user-friendly design, accessible pricing, and features that are perfect for what we need. Cons I wish there were more options for visualizing data when you pull up the initial reports. It takes a lot more work on the back end to visualize the data in different formats aside from their automated formats. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Customer Success Manager Computer Software ### "Immature" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 15, 2019 Pros Only the fact that you can create client portals. Cons The UI is not easy. The software is very immature to be exposed to the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB jose B. Tecnico de Seguridad Industrial ### "Very good program for survey and information collection online" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 18, 2018 collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta Pros The possibility of distributing and collecting data anywhere regardless of the location and connectivity, also collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta Cons I have been using it for more than six months and I can not find any complaints. I think it is very easy, economical and productive to carry out surveys Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Allie S. Ceo E-Learning ### "Top Notch Survey Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2016 We have been with QuestionPro for a few years now. They offer a top notch product with tons of great feature. Pros Everything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.