# QuestionPro Communities Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about QuestionPro Communities Software - reviews, pricing plans, popular comparisons to other Community products and more.

Source: https://www.capterra.com/p/152702/QuestionPro-Communities/alternatives

---

# 

 QuestionPro Communities Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

QuestionPro Communities

## What is QuestionPro Communities?

Treat your customers like customers -- not email addresses! Recruit and maintain your own Online Community for feedback. QuestionPro communities provides services for creating a customized portal for your customers. You can create targeted segments and send surveys and other email based marketing material to your customers.

## What is QuestionPro Communities used for?

[Community](https://www.capterra.com/community-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3000

Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for QuestionPro Communities?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.questionpro.com&name=QuestionPro Communities)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### QuestionPro Communities

3.7 (3)

VS.

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$3000

Per Year

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (3)

Ease Of Use

4.6 (5,117)

Value For Money

4.5 (2)

Value For Money

4.5 (3,571)

Customer Service

3.3 (3)

Customer Service

4.4 (3,597)

## QuestionPro Communities alternatives

Highest Rated

[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,143)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Discord](https://www.capterra.com/p/240238/Discord/)

[4.6 (532)](https://www.capterra.com/p/240238/Discord/reviews/)

Starting price

$9.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/240238/Discord/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Discussions/Forums

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Event Management

Schedule and manage the logistics of activities and other gatherings

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Gamification

Games or game-like elements to track progress and reward accomplishments

Group Management

Organize and edit a group of people's policy and members

QuestionPro Communities 11 features

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Schedule and manage the logistics of activities and other gatherings

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Organize and edit a group of people's policy and members

The creation, development, and sharing of potentially innovative new ideas

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Controls/tools to moderate the session

Built-in website builder or integration with third-party site

Features

3.7 (3)

3.7

Based on 3 reviews

## Pricing

Value for money

4.5 (2)

Free Trial

Free Version

Basic

$3,000

Per Year

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

3.7

Based on 3 reviews

Filter by rating

5(1)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Customer Success Manager

Computer Software

### "Immature"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

February 15, 2019

Pros

Only the fact that you can create client portals.

Cons

The UI is not easy. The software is very immature to be exposed to the market.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

jose b.

Tecnico de Seguridad Industrial

### "Very good program for survey and information collection online"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 18, 2018

collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Pros

The possibility of distributing and collecting data anywhere regardless of the location and connectivity, also collect multimedia data such as photographs, video, audio and location !, is the best virtue of this system 'that is why it is the maximum to perform online enusta

Cons

I have been using it for more than six months and I can not find any complaints. I think it is very easy, economical and productive to carry out surveys

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Allie S.

Ceo

E-Learning

### "Top Notch Survey Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2016

We have been with QuestionPro for a few years now. They offer a top notch product with tons of great feature.

Pros

Everything

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)