# QloApps Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QloApps the right Reservations solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152712/QloApps/reviews --- QloApps 4.6 (18) [View alternatives](https://www.capterra.com/p/152712/QloApps/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Reviews of QloApps Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Naveen B. CTO Used the software for: 6-12 months ### "We had minor issues while installing the product on centos hosted server. Now its working great. " March 9, 2018 5.0 Realised the new service we could offer to our new clients especially smaller units of hotels and service apartments Pros Multi vendor, back end hotel management, hotel config is easy. Booking and invoice are great. also the confidence it is built on prestashop, has all the features for marketing and customer retention Cons Needs assistance for new users in the admin and while installation. Backend could be bit messy with so many entries for a booking. Review Source FN Frank N. Technical Support Hospitality Used the software for: 2+ years ### "Excellent Support" April 18, 2024 4.0 Been using for 2+ years. very satisfied. Pros 1\. Ease of use 2. features 3. Technical support Cons Customization doesn't come cheap... but job is always well done. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing QloApps Initial entry was free and i didn't want a product where i will be forced to pay monthly installments Review Source KW Kl W. Web Administrator Hospitality Used the software for: I used a free trial ### "Very bad support" October 25, 2018 1.0 Misinformation on their website when they say this app support IIS when it fails to meet specifications during installation as the installer looks for specification for Apache only Pros The app has a beautiful website and features found on the website is very enticing Cons 1\. The instructions provided for installation is not complete 2. Support is very unresponsive and the first thing they recommend is that you buy their installation service which is very expensive and defeats the purpose of using Open Source with "Free”advertised 3. It seems that the "Free”app is only a ploy to make you pay for additional services that will turn out to be more expensive than buying an Application Review Source Response from Webkul Software May 16, 2019 Hello Kl, You created a ticket on our support system regarding your issue of installation on IIS server. We asked for your FTP details so that we can check and resolve the issue. But you never responded. QloApps is completely compatible with IIS servers and still if there is any issue then we are always here to help. We resolve the installation issues faced by our clients without any service purchase or subscription. QloApps Installation plan is only suggested to client when a client cannot install QloApps himself and he asks us to do that. We are still willing to resolve the issue, please revert so that we can assist you. WG Wentz G. Admin Hospitality Used the software for: Less than 6 months ### "Great technical support!" January 28, 2026 5.0 Very powerful application (QloApps Hotel Reservation System), which is fully equipped to run a professional business. Pros Very powerful application (free!) with friendly user interface, powerful booking management and great technical support! Cons I still haven't found anything to complain yet.. QloApps Hotel reservation System is quite intuitive, and really powerful. Review Source CL Chad L. Owner Information Technology and Services Used the software for: Less than 6 months ### "Quality Xperience & Integration" August 17, 2019 5.0 Dashboard provides a nice overall of day-to-day and historical happenings, from online visitors through to orders and performance based reporting down to room level. Providing insight to data which one did not see prior, which when used proper can really help to be more personalized with hotel guests Pros How well the platform is integrated overall - while there are allot of features within, there isn't allot of overlap which is very nice. Less overlap provides a much more pleasant and stable experience as the admin and end-user. QloApps allows for unifying website and client management with ease, now updating room information for the front-desk is updated online at the same time. Keeping website data fresh and more appealing for visitors. Cons Demo data upon install is helpful for a initial overview - however not clear on how to remove demo orders and related data. After researching - there is a free data cleaner module included to provide a fresh start. Review Source Response from Webkul Software August 20, 2019 Hello Chad, Thanks for your review. Regarding the demo data removal, We have given a demo data cleaner module for free in QloApps. Just go to the Module and Services tab search for QloApps data cleaner https://prnt.sc/ouzpqo Install this module and clean all your data. OO Ouya O. Cloud Infrastructure Engineer Hospitality Used the software for: Less than 6 months ### "Excellent PMS Software for Small to Medium Hotels" January 8, 2026 5.0 Pros Easy installation process. Excellent, very excellent customer service and support. Wide range of features. Easy to customize and use. Cons My experience is good thus far. I had a technical hitch during installation but it turns out the issue was with the hosting provider, not the software itself. Review Source JV James V. Owner Hospitality Used the software for: 1-2 years ### "Excellent software for bookings" July 29, 2021 5.0 Pros This was easy to set up, customizable, rapidly deployable, offers excellent customer service Cons Some very basic features are paid add ons. The fact that the dashboard is not standard is kind of crazy. How is someone to run a hotel without knowing whom is expected to arrive today? Review Source Response from Webkul Software September 27, 2021 Thank you James Levis W. CTO Used the software for: 6-12 months ### "QloApps is awesome and the user experience is lit!!!" December 1, 2017 4.0 Pros I was able to get a fully hotel booking system up and running in minutes, support team is always on standby to answer any of my pressing QloApps questions through WEBKUL platform. Cons The UI need to be improved especially on mobile phones and tablets, the system is also somehow heavy with our low internet speed here in Africa. Review Source VR Verified Reviewer IT Hospitality Used the software for: 1-2 years ### "online reservation system" January 22, 2021 5.0 Pros it's easy to manage customers, also it's easy to integrate with other systems Cons bulk room book and release option could be improved otherwise everything looks fine!! Review Source VR Verified Reviewer Hotel link issue Program Development Used the software for: I used a free trial ### "Nice response so quickly" December 24, 2019 5.0 Pros I want to improve this app together. Thanks. Cons So friendly support, I want to keep using it for a long time. Review Source PL Panos L. Company Owner Marketing and Advertising Used the software for: 6-12 months ### "The Ultimate Hotel Management platform" April 13, 2020 5.0 I couldn't add anything ... SUPPORT, SUPPORT, SUPPORT & versatility. The entire platform is for free. Pros Very versatile, based on Prestashop platform, you are able to manage both your website along with rooms and hotels. You may add as many hotels as you like and assign as many rooms as you like as well. Cons If you have polytonic languages you have to switch some features on. Although I experienced such an issue, the guys were more than willing to help me. Thanks Guys !!! Reason for choosing QloApps Prestashop is familiar to me, once I created too many shops for my customers and that it was a key point for choosing it, along with the special support team. Real PROS !!! Review Source SS Suresh S. Digital Marketing Manager Information Technology and Services Used the software for: I used a free trial ### "Very Prompt Support Provided for Payment Gateway Module" September 16, 2022 5.0 We had some technical issues on CCAvenue Payment gateway module and Qloapps team provided very good and prompt support to us. Qloapps team continuous working till the problem solved. We are very happy with support they provided. We recommended everyone to use the Qloapps. Pros Propery Understanding the issue and Very Prompt support provided. You don't have to wait 2-3 days. You will get Instant reply from them. Cons I have not found anything. Everything is perfect. Reason for choosing QloApps Very user friendly. Review Source Response from Webkul Software October 7, 2022 Thanks for the wonderful feedback. It motivates the entire QloApps team to make it a more efficient product. MF Mohamed F. IT Airlines/Aviation Used the software for: I used a free trial ### "This system is amazing " April 11, 2022 5.0 Pros too fast very easy Excellent technical support control panel with all the details And it's also free Cons everything is good Highly recommend this system Review Source MM Marco M. Perfect result on time Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Perfect result on time" September 24, 2020 4.0 Pros We have asked for some customisation which have been delivered on time and as requested. Full of functionality. Demo available to test the product. Cons Difficult to customize if not an expert. The marketplace is not ready to use for an OTA without additional customisation. Review Source AK Akhmad K. Administrator Hospitality Used the software for: Less than 6 months ### "The best backend hotel management " November 25, 2020 5.0 Pros Qloapps is to use. While its already integrated with Prestashop. So far so good. The support team are very nice. Quick response and solve the problems with ease. Cons This version of Qlo doesnt have option to make rooms unavailable for certain date Review Source AA Amir A. Manager Real Estate Used the software for: Less than 6 months ### "Amazing Platform " July 8, 2019 5.0 Hotel and co-works solution Pros Very good platform with many modules and solutions , the customer support and the modification were highly professional and responsive. Cons Email configuration - still needs modification and check Review Source MS Mukesh S. Owner Hospitality Used the software for: I used a free trial ### "Awesome Product And Support" July 11, 2019 5.0 I like the support and software. Pros The software has all the required features which I need to run my hotel business online. Although I am not a tech guy but the installation is so very easy and it took a few minutes to launch my website. Support is wonderful and fast without any doubt. Thanks for starting my hotel business online. Cons As far as I have noticed I did not found any con. Especially when the software is free. What to expect more...:) But if there is any then their team will guide you Review Source DG Davide G. owner Hospitality Used the software for: Less than 6 months ### "Great and free!" June 29, 2019 5.0 Pros Very well developed, plenty of useful features. Assistance is also spot on Cons no complaints, qloapps is pretty intuitive and free to use. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.