# SpaSoft Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SpaSoft Software - reviews, pricing plans, popular comparisons to other Spa products and more. Source: https://www.capterra.com/p/152719/SpaSoft --- # SpaSoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SpaSoft ## What is SpaSoft? Exclusively for luxury hotel and resort spas, SpaSoft is a user-friendly system that facilitates total spa management. As a result, your staff is empowered to provide impeccable service, laser-focused on each and every client. Flexible and customizable, SpaSoft streamlines Resource Management, Activity Scheduling, Internet Booking, Group Booking, Revenue Management and Forecasting, Club Membership, Inventory Management, Secure Point-of-Sale Transactions, and more! ## What is SpaSoft used for? [Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$10000 Per Feature, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SpaSoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.springermiller.com/en/solutions/spa-management.html&name=SpaSoft) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SpaSoft 4.0 (11) VS. [4.9 (306)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price CA$10000 Per Feature, One Time Starting Price $165 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (11) Ease Of Use 4.9 (306) Value For Money 3.8 (10) Value For Money 4.8 (293) Customer Service 4.1 (10) Customer Service 5.0 (299) ## SpaSoft alternatives [4.4 (1,255)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,630)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152719/SpaSoft/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Client Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Inventory Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Point of Sale (POS) 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Calendar Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customer Database 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. SpaSoft 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Reminders sent via email Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Book meetings and appointments through a website or digital platform Track and process employee payroll (salaries, wages, etc.) and commissions on sales Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.0 (11) 4.0 Based on 11 reviews ## Pricing Value for money 3.8 (10) Basic CA$10,000 Per Feature,One Time Value for money 3.8 (10) 3.8 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.0 Based on 11 reviews Filter by rating 5(4) 4(4) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent SS Sherri S. LMT Health, Wellness and Fitness ### "Take a ridiculous amount of time to load schedules" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 6, 2024 I absolutely hate it. Use literally any other software. Pros Literally nothing. I have used square, and several other scheduling software for my massage business over the course of 16 years. Spasoft is the slowest most antiquated software i have ever used. If i was able to change software i would. Cons It is super slow. It is very cumbersome to use. It doesnt merge with our payment software and online booking is impossible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VF Vitor F. IT Hospitality ### "Hard Times for IT" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 August 6, 2021 We have been using the software for about 9 years. (October-2010/January-2020) In the version we were using (last update 2014) it had the functions at the time, however these days it was very outdated and it was not possible to complete the update. The program is also not suitable for dealing with Portuguese laws. It was good as long as it was possible to use it. Pros The concept of the program is well thought out for the management of SPA, however the update of versions, despite the annual cost of use, is not included. Cons It was not possible to update the program version to a newer version. The update conditions should have been verified by SpringMiller prior to advance payment and not at the time of the update. the support timezone also makes communications difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Emre S. IT Manager Hospitality ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2021 Pros İt is good programme without bug and easy to use Cons Only the support is not suitable for us because we do not have local support in our country Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jeff W. Director of Spa Operations Leisure, Travel & Tourism ### "Industry Veterans Know" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2019 SpaSoft customer service is excellent. My direct contact is attentive and informative. Pros SpaSoft's flexibility, data gathering, and reports. Cons New reports engine broke a lot of features for drilling down into business lines. The most liked feature became the least liked. Reports used to be incredibly intuitive, now they are just laborious, the same data is available, unfortunately, it is now buried under repetitive steps that lack prior usability. A lack of online training and user "How To's". Adding this while your competitors struggle with the basics would be resources well spent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Heidi C. Operations Director - Vista Blue Spa Hospitality ### "Im a SpaSoft dyed-in-the-wool User." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 5, 2019 The SpaSoft Team is why I keep coming back to this software. The follow through, support, training and professionalism is second to none. Staff and management all feel they have a vested interest in our success. That is the difference between a interactive program and just a functional tool to book appointments with. Pros I like the fact the software was developed for spas directly. This avoids the needs for constant work arounds or substitutions. Also, the reporting features are thorough, accurate and user friendly. These help accounting, forecasting, night audit... all get the information they need. The online component has been a huge plus to our business as well. Cons It is a very hefty program and at times I feel we are not maximizing its benefits fully. More user trainings, conferences etc would be helpful but difficult to do. Maybe webinars on various components. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. George D. Manager of Strategic Development Medical Practice ### "SpaSoft" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 5, 2019 Pros The interface of the visual book is very intuitive and very simple. The training modules are easy to use and allow for seamless training. Cons Opens several windows when performing multiple functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Database Administrator Hospitality ### "Affordable and straight forward as a software package. Needs intuitive feature attention." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 7, 2017 Clean interface for our data warehouse to access this vendor software package. Pros Spasoft is a straight forward software solution for managing spa packages and handling client schedules. Integration to the software to tie into business warehouses is also straight forward and the data is very cleanly stored in a simple set of table dimensions. There is a feature where the packages that are defined by the property management is then put into a custom set of dimensions that is easily usable. From a clean and easy to use front end to a very easy to aggregate backend, this is a very solid spa management software tool. Cons The lack of native encryption options on customer data is lacking. Seemless integration with other POS management software is missing from the program. This software has a pretty interface, yet, branding features could be enhanced. Think WPF control templates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WO Whitney O. ### "Expensive, outdated, but reliable" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 13, 2017 Extremely expensive product. The display is horrendous - think early 90s windows. However, it does do what it claims and is dependable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2017 We¿d love to show off the enhancements included in our most recent SpaSoft version releases. We¿ve been upgrading our user interface and reporting tools as well as adding lots of great features like text messaging and mobile tools. YE Yassine E. IT MANAGER Hospitality ### "SPASOFT IT REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2017 I just discovered spasoft two years ago, and really I see that is the best SPA management system out there intuitive,simple to use and stable. Pros \-Simple To Use. -Intuitive. -Interactive. Cons \-Staff Administration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Joe P. Spa Director Hospitality ### "Spasoft Reveiw" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 8, 2017 Spasoft as a program is wonderful for the booking of services. Challenges arise with Inventory and POs, interfacing with PMS and Credit card services. The booking design is intuitive, but the reporting is not. Hopefully future versions of the system address these challenges. Pros Intuitive booking procedures Cons Reporting, Inventory, POs, too many "ok" clicks to get things done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152719/SpaSoft/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)